I stopped by Genghis Grill recently, and it had honestly been years since my last visit--so I was curious to see how it held up. The core concept is still there, which is what I've always loved. You can build your own bowl by choosing your protein (I noticed options like chicken, sausage, meatballs, and steak), then decide on your base--noodles, rice, or cabbage--so it's really customizable depending on what you're in the mood for. One change I noticed is the sauce setup. They used to have the full DIY sauce bar where you could mix your own combinations, but now it's been streamlined into a selection of signature sauces. It definitely makes things quicker and easier, though I did kind of miss the creativity of mixing your own. They still cook everything up on that big Mongolian-style grill, which is always fun to watch and adds to the experience. That said, the location could use a little TLC. The dining area felt like it could benefit from some upkeep and refreshing--it just didn't feel quite as polished as I remember. On the positive side, the service was great. Our server was really friendly, did a good job explaining the updated process, and stayed on top of drinks the whole time, which I always appreciate. Overall, I still enjoy it as a healthier, customizable option that's not far from work. It's quick, filling, and you can make it as light or indulgent as you want. I'll definitely be back! read more

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The hostess/waiter who greeted me explained the process perfectly. Pile up everything you want into a bowl and pick your base (fried rice for me). The chefs cook everything in your bowl along with the sauces you choose. The wait wasn't long at all for my to-go meal and my bowl was delicious. read more

Genghis Grill - Chinese Near Me - Addison, Texas

We really like Genghis Grill. Especially when the birthday bowl perk arrives in the mail. It's worth it to get the app and sign up because it's a BOGO. You get a little stainless bowl and walk down the self-service food line, helping yourself to the raw proteins, veggies, spices and sauces. The goal is to pile enough on to make a meal that Henry the Eighth couldn't finish and have enough leftovers to take home for tomorrow. I've seen some creative construction done in that food line. I did allright by picking vegetables that I like but don't usually have on hand, like water chestnuts. I concentrate on a good mix of the basic food groups. Beef, chicken, pork and seafood. Sprinkle seasonings on them and get a couple of cups of sauces to suit my palate. After handing my bowl to the chef, who deserves a nice tip (for with he might bang the gong), he will cook it up for you and have the server bring it to your table. So, if you don't like your meal, you really have nobody to blame but yourself. We'll, unless the cook overdoes or undercooks it. The server has an easy job, but ours was nice, so he gets his gratuity, too. read more

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We hadn't been to this location in years. My daughter wasn't in double digits...she's almost an adult now. She wanted to go so we went. The location wasn't busy. The location looked clean and the environment was nice. We were greeted and given the instructions on how to get our food. We got our protein, veggies, sauces, etc and gave our food over to the grill people. The good was prepared in about 5 minutes or so. I enjoyed my bowl; my daughter, not so much. I think she mixed too many things as well as her noodles were a little burnt. I'd visit the location again and I think she would too, but make better & have less options in her bowl. read more

Genghis Grill - Chinese Near Me - Addison, Texas

Have always enjoyed this location. It's a little tricky to get into parking lot from midway so use beltline. Big lot with lots of spots. We ate there for a late lunch. Not greeted when came in and they weren't busy. Food looked fresh and there was a lot of choices of proteins/veggies seasonings and sauces. I chose no egg this time. Chef was cleaning the ceiling kinda over the grill before he got our food and again after we got our food not sure what was going on with that. Food was cooked well and was very tasty. I do not like their app. I've been using it for 10 years and about 6-8 months ago t won't let me in using my phone I connacted customer service but they weren't helpful. Wish there was a phone # I could call. The waiter was able to look up my account with my phone number but seems crazy app doesn't work They might want to put alittle $ into their seats alot seemed to be ripped. read more

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The food was not good rice was very soggy and mushy there was a fly that would not leave us alone it was definitely giving very dirty vibes and there was gros stuff on my cup including a fly in my drink read more

Genghis Grill - Chinese Near Me - Addison, Texas

Never again! I could see why they only got three stars. I'm not sure why I would order a bowl that's filled with a bunch of juice and then they put the fried eggrolls in the same container where they're soggy as hell called and spoke to the manager. He wasn't too interested in no apology or anything Never ever ever ever again. read more

Genghis Grill - This is a bowl with cabbage. They're only a mile away from my house and this is how it came. - Chinese Near Me - Addison, Texas

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This is a decent place to grab a super casual lunch especially if you have a party with various dietary restrictions. The employees are very kind and accommodating. I personally would prefer to have this style of cuisine alternatively but the experience was quite fun. The ingredients were fresh and there were plenty of toppings or sauces to choose from. We got the unlimited bowl option, which was genuinely a decent deal. We were a bit bummed that they had no tofu that day as we are a group of vegetarians. The chefs were kind to clean the grill and make space to cook the food in a vegetarian only section. The interior of the place is decent, although there are some booths with extremely ripped seats. I would not recommend putting your guests there. read more

I have always loved the Genghis Grill concept! Was happy to find one still open in the DFW market. Both of the two units near us (Grapevine) closed in the last several months. This location is clean, well maintained with a nearly new appearance! Everything was well stocked and looking fresh! As you likely know, it's a Build-Your-Own Bowl place. Bacon, sausage, beef, chicken, pulled pork, shrimp, salmon, calamari, and more for proteins. Literally every vegetable you might imagine as well as an incredible variety of spices and sauces to create your perfect dish. Our waiter was very good, as was the grill master. We always get the Medium Bowl as it nets us two meals. Best GG we've dined in, absolutely will be back! read more

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Love Genghis. But been twice in the last months... NO AIR CONDITIONING! It has been uncomfortable hot. Staff said it's been broken for 3 months! Not going back until AC is blasting. read more

Ordered two bowls and they were good. Be aware that if you order your bowl with both rice and noodles, you'll be getting a small amount of each, the bowl won't be as packed as it would if you only got the rice. Don't order the quesadillas to go because by the time you get home they'll be really soggy and not as good. Those are better when you dine in. I appreciate the good packaging and labeling each bowl when you order to go. read more

Food was amazing and the customer service was excellent!!! Love the atmosphere I love this location and can't wait to come back!!! read more

This was my first time here, and what an experience it was! The food was absolutely delicious. When we arrived, the restaurant wasn't crowded, so we got to place our orders quickly. Our server promptly brought out our bowls. Curious about the empty ones, I asked, and he just smiled and told me to trust the process. I did, filling my bowl with fresh meat, seafood, vegetables, and spices. To top it off, I selected three different sauces to boost the flavors. It was truly an incredible vibe trust the process at Genghis Grill! read more

Super casual spot. Went on a Friday around 6pm. Plenty of parking, convenient location, staff was nice & helpful. $26 for unlimited bowl and they have a lot of options (proteins, veggies, sauces) to choose from and they serve adult beverages. I'd recommend & I'd go back. You just have to keep telling the cook what type of base (white, brown, or fried rice) and add-ons (egg) every time you go up to make a new bowl. read more

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Whew! When I tell you this old favorite was everything I needed after a super long day. Came to this location for an impromptu date night. We were sat immediately and drink orders taken. I got the Blue Dragon and it was so refreshing, yet strong, made me feel like I was in the islands. Once in line to make my large bowl, I loved the new variety of proteins available. I was able to try something different than normal, the salmon addition was spot on! I also love that now the broccoli is cut up instead of those huge florets, that made it hard to keep them in the bowl back in the day. Lol love love love what they've done, it will definitely be back in my casual dining rotation again! @MissMo2323 read more

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Food is great! People, Are super nice! I would most keep coming back. Love the area this a super spot.

I hate giving these types of reviews. They just earned it. I can confirm the negative reviews of this location. It was dirty. The service was horrible leaving people to just stand in the doorway while servers were writing down notes on paper then proceeding to enter the information from the paper into the wall POS. There was a $2.50 small bowl special for today only. I waited over 15 minutes and couldn't just go sit at the bar as I was a solo tonight. I had to wait in the line to give my order first, yet three other parties in front of me were seated and provided menus. The "host" came back and said that I could now go sit at the bar and he would come back and take my order. I sat at the bar and used the menu that was sitting in the corner. And looked it over. Host came back over and I showed him I wanted to get the special. I showed him the app. He tried explaining email to me. Frankly, I've been using email decades before he was born. I explained to him that their system was not sending out the confirmation emails and showed my Inbox and Junk mail. Other emails were being received. Nothing from GG. Then, Mr. Customer Service told me that without the coupon I would have to pay the full price, not the 50% off special. I asked if he was serious. Even after showing him the app, the confirmation request, and the message stating an email had been sent (just like I did over 20 minutes earlier). Showed email again, refreshed, and waited more for delays. Refreshed again. Mr. Customer Service said I would have to pay the full price. I left. The food hasn't been as good since before the change and pricier offerings. Not worth further waiting. I'm going to save GG from ever having to read a review like this on Yelp from me. I don't care if someone from GG offers me free Bottomless Bowls for the next 5 years, they will not see me again at this or any other location. This was the second strike. They are not getting a third. Obviously, the problem with poor management and failures in training the staff. So, here's GG's famous flying finger of fate award. Wear it with deserving self-admiration. read more

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Our bartender/waitress Shontique was very attentive and personable. She made our experience perfect. The bowls are fairly priced and I always just go with the medium. It's enough for me. My girlfriend gets the small. She gets full with that. We sat at the bar. They have two TVs. Only downfall is they have NO beer on tap. If you are a beer lover this is not your place. Aside from that, the food was delicious, and cooked well. They have a lot of protein choices and veggie choices for the bowl. I recommend the new carné asada it's delicious with the udon noodles. Those noodles are awesome. They also do not have a patio at this location so just a heads up. Thank you shontique. read more

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I love this reataurant very much and come here all the time! Love the food and selections and the way they cater!

Build your own bowl ! Always my favorite place to eat ! I absolutely recommend this place ! LEARN HOW TO PACK YOUR BOWL! Pack it from The outside in ! HUGE VALUE read more

Genghis Grill - Seating area - Chinese Near Me - Addison, Texas

Brought my mom here. Three friend's recommended this place. She wanted a build your own stir fry. Sad to say this did not satisfied me. Got my order done with the wrong base. The bowl to grab protein and ingredients was super tiny for a large portion. I think they should think about making it a bigger plate or something. For $50, because we went large & I had a coronarita... I should bill them for my time I guess, being Asian, I expected way too much. I should had knew from the photos and that we were the only Asians in this place. Next time, I'm sticking with Panda read more

Genghis Grill - Chinese Near Me - Addison, Texas

This place was pretty decent. I like that they let you pick your own stuff to put in your stir fry. Mine came out pretty good. I'll definitely go back to try some other things and toppings. read more

Ordered our food late at near closing. It came earlier than expected and was REALLY good. Hot, very flavorful. We will definitely order again. I saw some people's reviews about cost being high. We got medium size and we will definitely order again! We ordered General Tso's, Teriyaki Chicken and Bangkok noodles. Sooo good! read more

Food and Staff was awesome RJ and Terrell Always makes are family feel like we are in our own kitchen and home!!! read more

SHONTIQUE IS THE BEST! She runs the place when it's just her. I was here on a busy Saturday afternoon and she was the only one in sight that was working. And boy was she working hard! Had just placed an order for someone. Dropped off a drink. Cleaned off some tables. Then sat the people in front of us. Then us. She constantly ensured we were okay. Didn't let our drinks get low. And mind you, it's busy! She was working the heck out of her tables and handing her business! And SO FREAKING SWEET ON TOP OF IT!!! How does she do it? Idk lol but I loved her so much. Oh. And Obviously the food was freaking amazing lol y'all know what the deal is! read more

Genghis Grill - Chicken. Steak. Shrimp. - Chinese Near Me - Addison, Texas

the food was delicious, the service was on point I will recommend it for sure, the ambience always chill.

Years ago I loved this place. I was in the area today and starving and decided to stop by and see if it was as good as I remembered. Sadly it wasn't. I had the build your own bowl, large. The bowl for the protein and veggies even the large is not as large as I remember. It was actually fairly small. Not a lot of noodles either. Service was just passable. Nothing great. Think the guy was annoyed that I asked him to repeat himself. Whatever. Then I got the check. $27 for the "large" bowl seems INSANE. It's definitely not worth $27. You get the Clover machine to pay and the tip options are 20%, 25%, 30% or something like that. Starts at 20% though. No, this was not worth the money. Should have gone to the ramen place nearby. read more

Good/fresh food, and nice/fast/attentive service. Good selection of meats, vegs and sauces

Have nothing bad to say, the servers are super sweet and the food comes out very quick and is so good!

So..... they claim they sell Mongolian BBQ. The system looks similar, but the options of what ingredients you can choose is really bizarre. I mean no offense- it's the most whitewashed Mongolian BBQ I've ever seen. Carne Asada, Bacon, Calamari, Chimichurri Chicken... but no proper pork slices. No soy sauce or chili oil, but there is cheese sauce or "3G" sauce. No chopsticks either. I was so lost trying to create my bowl cause everything was so different in a not-so-nice way. It felt like BWW opened a Mongolian BBQ branch. Service wasn't really sincere either. Environment was typical. But with the food being so bizarre, I think it wasn't that relevant. I dunno. If you're looking for the typical Mongolian BBQ experience, avoid. If you wanna see what Mongolian BBQ is like with max-level Americanization, stop by. It felt a little bit like betrayal ngl. It is also very expensive. Expect to spend more than $20 minimum. Not worth it. read more

Over priced for what it is. Four people food with a drink over $90 + 20% tips. For what youpay, you could get a lot more somewhere else. Service was okay equal to a Chipotle or Chick-fil-A. read more

By far the best GG we've been to. worth the drive to go to this location. Everyone is awesome here. Melinda is a regular waitress we have, she is awesome. I have not got the names of the other staff members yet, but they are fantastic too. we just love it here. read more

Ordered small drunken noodles for $10.99. After taxes and a 20% tip ($2.38) the total came to $14. VERY small portion for $14. Burnt noodles. Would've been better of going to a small business & getting a full size meal for the same cost. read more

Establishment was not in best of shape as far as sanitary Service was slow and drinks were late. They need more staff to be more organized. Food was good but service was not great. read more

Food was exceptionally good. Service was top notch. The environment was . Definitely coming back for seconds

Don't bother. Couldn't get served. Staff doesn't give a crap. I'd recommend any other place than this location. This is the cleanest of all of the GGs I've been to in the Metroplex, but that's about all I can say positive about the place. read more

I've gone to a couple of different Genghis Grills and I will say that this location is the better of the few. I ended up going to the bar to order since I was getting my order to go. The bartender was very friendly and nice. As I ordered, he almost made the mistake of charging me the regular price and not the price for lunch. He quickly redid my ticket and offered me a free drink for his "almost mistake." Lucky me, right!? The thing about Genghis Grill is that you can't go wrong with your order, because YOU make it. The only way that it could go terribly wrong is if THEY don't cook it well or if they just flat out give you the wrong order. Thankfully, I didn't have to go through that. The food bar was stoked and clean. My food came out piping hot and tasted just as good. The establishment alone was busy, but had a healthy buzz: not too loud and unbearable. I would recommend this location for sure. read more

Genghis Grill - Chinese Near Me - Addison, Texas

This is an older location so it looks...well loved but the staff is always friendly and food is always delicious.

Just went here and got the worst service. Was literally yelled at by an employee for not "hearing him". Nothing was explained to me and the employee continued to be mean to me. I feel utterly humiliated and will contact the corporate office. Also the cooks don't speak English so please don't ask them any questions or you will get yelled at. read more

I love the create your bowl experience. Especially my own sauce combination. Thus time I had my food delivered, and it was still hot. But normally I dine in and service has always been good. read more