They were patient and helpful . We were having issues with our chimney and was helpfulread more

I did my research and landed on this company based on years and years of positive reviews. Jim (the…read moreowner) answered my call right away, which was so nice not having to deal with a service operator.) He fit me in the next day (today,) and had great communication throughout the process, even texting me while on his way. He and his assistant were in and out (it is a regular wood fireplace) withing 30 minutes and my place remained clean. They took their shoes off as well. Highly recommend and very reasonable price!!!

They arrived on time to clean out our dryer vent. Great costumer service, decent pricing, and quick…read moreservice. They also noted some damage we had to the dryer vent exterior and provided recommendations as well as taped it to seal for now until we could fix it. Good company and would recommend.

On time, efficient and thorough. I appreciate their inspection and not being pushy. Will definitely…read moredo business with them again!

Paul was amazing from start to finish. There's no guessing game. He told me exactly what to expect…read moreand he truly kept his word. Very honest and reliable. So glad I found this company. Great company like this, should get rewarded by more business. I will definitely recommend all my friends and neighbors. Utterly so impressed!!

It is rare when my expectations are exceeded when contracting a company to do work. Paul and his…read moreteam exceeded our expectations from start to finish. Great communication, reliability, and quality work combined with genuine care for their customers. A pleasurable experience and my first and only option for future chimney needs. Bravo to Chimpro!

Eric was absolutely great! He was on time - a little early. He called ahead with estimated time of…read morearrival. Very neat and meticulous about his work. Thank you Rooftop!

I have been a property manager in DC for many years and have used Rooftop Chimney for over 15…read moreyears. Their service has always been excellent, which is why I've remained a loyal customer. However, my recent experience has been very disappointing. Back in July, I contacted their office to schedule inspections for 40+ chimneys. I was told someone would call me back. After waiting, I followed up again in August and received the same response--that I would get a call back. Only today, after months of waiting, did someone finally reach out, just to tell me that it's now too late in the season and they can only book me for the off-season in 2026. After more than a decade of great service, this lack of follow-through and responsiveness has been frustrating and surprising. I hope Rooftop Chimney can improve their communication and scheduling process moving forward.

Came to my house to give me an est…read more Said He was booked till next year. Nice professional Gentlemen to talk with.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

He was very responsive and he did a great job cleaning our chimney! I would highly recommend ACD…read moreChimney Service!

When we needed to have the fireplace/chimney (of our 130-year old victorian home) inspected, Hurley…read moreresponded promptly and arrived as promised. He carefully checked for any issues and explained while there was a small crack in the firebox panel, it did not warrant expensive replacement at this time. Based on the many positive reviews which ACD Chimney Service has received from past customers, it's clear they are an honest and knowledgeable company, which is why we're keeping their contact information for future service needs! :-)

I had an absolutely fantastic experience with Phoenix Chimney Cleaning! I called them to get my…read morechimney ready for the winter season, and they exceeded all expectations. Our technician, Charlie, was truly exceptional. He arrived right on time as scheduled, was incredibly friendly and professional from the moment he stepped in the door. What really impressed me was his integrity and expertise. After his initial assessment, he took the time to explain the structure of my chimney, and seeing its specific design, he actually lowered his original estimate! That kind of honesty is rare and highly appreciated. Charlie is clearly very knowledgeable and skilled--he worked efficiently and ensured everything was done right. He even fixed one of our broken fireplace doors on his own at no charge. The door had been wobbly and a pain to use. It opens/closes with ease now. Our chimney is now sparkling clean, perfectly functional, and ready to keep us warm all winter long. If you need your chimney cleaned, stop searching and call Phoenix Chimney Cleaning. You won't regret it.

Recommend. Prompt, respectful, flexible, and affordable. My fireplace/chimney was broken for a…read morecouple of years, and Charlie fixed it within an hour. He answered my call, was able to come within a week, came on time, and was very friendly and respectful. Ours was not a chimney sweep issue but rather a birds nest that blocked the damper at the top. He used a high ladder to go up, remove the nest, and fixed the problem. He also recommended someone to fix the top. He price was very reasonable.

These guys were knowledgeable, efficient, quick, and cleaned up after themselves. Five stars.read more

Hired 301 Chimney / American Professional Chimney & Fireplace to replace an existing gas fireplace…read morein my home. Throughout the process, Stefan was courteous and answered all questions. Despite some early logistical issues, Stefan worked to develop a plan for success. The final result looks impressive and works well!

timely rapid and effective.... Took pictures before starting to show the difference in the…read morechimney.

They were kind enough to accommodate a last minute inspection. Very professional visit, reasonably…read morepriced. We will most likely continue doing business with them.

In 2020 I paid $3k to fix my chimney. Everything that they said the repair would prevent happened…read more When I called them out last year for a checkup (I know, delayed post) they said I now needed to pay $10k to fix the issue that wasn't fixed by the $3k. They offered me a slight discount, well below the $3k that I paid for the previous fix, and claimed that the service with a 10 year warranty was not applicable. I highly recommend finding a different chimney company.

This review is frankly a little overdue, but they deserved it. We had them inspect our chimney…read morebecause it had been badly neglected by previous ownership. Because I was new to chimneys I had a second inspection done. Everything Winston found was accurate. There was no upsell or exaggeration. They provided thorough photographs and explanations of everything they found. Their pricing was competitive with other quotes in the area (and better than one or two popular companies whose name I won't mention but whose quotes were unjustifiably higher). We ended up using a different company for the work but that was mostly because they had availability a little sooner and a comparable quote; it was not a reflection at all on Winston. If I ever broke up with my current company Winston would likely be my first call.