Great experience at Butler's Hardware and amazed at how much they have expanded the business. The…read moreowner John Butler is a hard working entrepreneur. He knows everything about the business and if he doesn't have an item in the store he is able to order it for you!! Great service and family business!

This store is the personification of the "the little engine can could". I've been going here for…read moreover 30 years and rarely leave disappointed. I love to support local businesses and this one makes it so easy. This small store has a little bit of everything. I'm constantly amazed how many times I've gone in doubting they have what I'm looking for and walk out with something that if not exact good enough. Being a small business, they don't aim to compete on price but make up for it with service and 1 or 2 versions of a lot of different products. Over the years they've saved by backside a bunch of times when everyone else was closed not to mention the drive time to go to Home Depot or Lowe's If your looking for a local store that's delivers well beyond its size, go to Butlers.

PROS: The guy in the store is very nice and his selection is organized while the store itself is…read moreclean. Good size parking lot next to his place as well. prices are all competitive which makes this place a good go-to for basic needs CONS: The selection size is not as big as other hardware stores; Ace, true value, and obviously big box stores like Home depot OVERALL: If you're looking for a simple hardware store this is the place to come to. I don't expect them to be as big as the Home Depot, but for basic needs they're good

Professional, enthusiastic, honest and reliable .It is worthy to be trusted and will help and…read moreexplain any of your questions and problems and the price is right.

First, I would like to say, the showroom was awesome! I did not expect to see as much on display;…read moreit really helped to make our decisions very easy. Christine helped my husband and me. She was very knowledgeable about ALL the products we were looking at for our kitchen remodel and made the whole process stress-free. I would highly recommend GPS in Hawthorne and working with Christine for your next project. THANK YOU for making this part of our project so easy. Pam & Tom

Popped in today on a whim. Looking to purchase some parts for a bathroom renovation, which include…read moretub, toilet, and accessories. Since I did not have an appointment, I wasn't sure what to expect, but everybody greeted me and super helpful and guiding me along the path of what I needed. They basically deal with Kohler which is not a bad thing so we were able to go through the specs of what I was looking for as well as the different levels high end to low end. Everybody was super friendly and informative and they have a nice little showroom section, which is always helpful.

I had the good fortune to work with Courtney Weaver. From…read morethe minute I walked in I knew I was in good hands. She helped me pick out the most beautiful tile, fixtures, vanity, countertop and shower door, most were custom or special order. I had quite a few issues with my contractor and Courtney was so helpful and patient offering suggestions and swapping what didn't work. It was quite a long process and I got to know her through many months. She would always return my phone calls and e-mails. I would highly recommend Courtney Weaver for any project. I would work with her again.

Not a great experience, actually it was horrible. NEVER.AGAIN. I will NEVER go back to either GPS…read moreor Kohler. I was doing a bathroom remodel and after the purchase, a wrong item was delivered. It was already installed when I discovered the error and not my contractors fault I called to see what can be done and I was told by the sales person they can give me the correct item but it was up to me to reinstall it at my cost. I raised this to the store manager and then to the district office (General Plumbing Supply) only to be told that it was my fault and that I should have checked the box upon delivery. Okay so perhaps maybe, but no one told me when I made the purchase. My advice, when you get delivery, ask the driver to wait, open up all the boxes, remove all the packaging, check the item and all the parts. Not sure a delivery person would wait for that but that is what I was told to do. Oh, and the district manager told me that I got the right item for my project. Hmmm, is he using my bathroom? Does he know my design? Does he know what I need? Don't think so. I was offered NO compensation just, sorry, but this is your fault. Love a business that blames the customer. Buyer beware of these guys, for sure! NEVER.AGAIN....

The depth of inventory, product knowledge and options is exceptional. You need to understand this…read moreis a professional supply house, come prepared with parts that broke, photos and a clear description of what you need and ...BINGO you get the problem solved with quality components. If you are a clueless homeowner, call a plumber, if however you are handy, have the tools and want to get it done right, go to Henry's counter and speak with the professionals, I have for years, great local source.

Henry's Plumbing and Heating Supply Company is a great place for really good quality merchandise! I…read moremade my first large purchase there this week. Joel was exceptional in helping me get exactly what I need-- very helpful, knowledgeable, and with a great sense of humor. He made me comfortable with the shopping and selecting process right away! One thing I noticed was that of the 2 sales reps, he was the one carrying the workload. With the steady flow of customers into the store, Joel kept excusing himself to help each person. It was easy to see that his job and customers he serves were very important to him, so he did what he could to help everyone. Great place, great salesperson in Joel. Super experience and will shop there again for sure!

We had a great experience with Master Kitchens and Baths! They redid our bathroom and the quality…read moreof work was exceptional. In addition, they were always on time, cleaned up after themselves, and were pleasant and easy to deal with.

Masters did my bathroom a few years ago. Two years ago I contacted them to say that there was a…read morecrack in the sink and if it could be replaced or repairs. TWO years I have gone back and forth with James promising me a new sink. More importantly we were going to pay for the sink. No freebies! And still no sink, no response, no service. I walked into the showroom and was told that James would contact me. Over and over he lied to me and kept promising me a sink. Yes, I did try and have it repaired and it need replacement not repair, however, I had just had my entire bathroom done by Masters and I thought they would want to help. NOPE! They ignored me, they disregarded me and I will never use them again and I'm warning others of the terrible customer service they offer after the fact. I'm so disappointed not to mention they had done my entire kitchen a year earlier. Horrible!!!

This store has been CLOSED and out of business for approx 2 years…read more As I understand it The owner wanted to retire and tried unsuccessfully to find a suitable buyer. It sits there closed and stocked as it was upon shutting down.

HIGHLY RECOMMEND! You would be hard pressed to find a more…read moreknowledgeable person to help you sort out ANY home improvement project. bOB IS THE best, BAR NONE! Prices are competitive to the Big Box Stores and a heck of a lot more convenient. Don't waste your time at The Depot or anywhere else. This is the place to go.

I purchased the Eviva Happy white vanity and sink combo online from Decors US on 9/28/23. I am…read moreunclear if that is the headquarters of the actual Eviva company or just a showroom. Decors US used to be in Paramus NJ, but is currently only in Monroe NJ. I emailed them on 10/5 to inquire on an ETA and they said it would be delivered on 10/6 but if I'd not emailed, I guess it would've just shown up. I had no shipping/tracking info/email. We received our vanity/countertop/sink on 10/6/23 so it took a little over a week. The directions say to affix the sink to the marble countertop with plumbing glue & the provided clamps and to allow 48 hours to dry/set. That adds two days to your install. We did that. On Sunday,10/8, we were ready to affix the countertop/sink to the vanity unit and place it atop the vanity where it fits in. Once we did that, the top right drawer would not close. Either the sink was too large or the side of the wooden drawer was too high. It seemed logical that we had the wrong sink. I started Googling everywhere this unit was sold for the specs to see if there was a measurement for the sink. Only one site had a measurement for the sink at 15x11. The box our sink came in said 16x11 and we measured it, so we were convinced we had the wrong sink. My husband called the number for Decors US to see if they were possibly open while I emailed Eviva to start a dialogue there as to what we should do. A guy answered the phone for Decors US. At the same time, I also got a quick email response from Eviva. After taking numerous photos/video to illustrate the problem and explaining to both Eviva and Decors US what was going on with a lot of back and forth, it was decided that we would be shipped a new countertop and sink with a possible ship and delivery of either 10/12-10/13. This left us without a sink or water in our main bathroom since 9/29, since this was a somewhat emergency situation. Taking that long to get a new sink/countertop was not ideal since we knew were going to need another 48 hours to glue and set the sink to the countertop. That left us without a sink/water for two weeks, assuming we could do the install on 10/15. The sink and countertop arrived on 10/13 and we knew as soon as the new sink came, it wasn't going to fit. The style number on the box though was slightly different than the original one we had so we decided to take the new one, thinking maybe somehow it was smaller. We had a hard time trying to compare the new one to the one we had because the one we had was already affixed to the countertop. Decors US/Eviva insisted on taking back the one we already had so we had no choice but to give that one to the delivery guy and take a chance on the new one. We clamped the new one and we placed it on the vanity to see if there was any difference. The drawer still wouldn't close once the sink was in place. The only way to make this work is to cut the one side of the drawer down. You would need to be extremely skilled to do this because the vanity comes assembled & the drawer is not removable. One would have to do this repair with great precision because it has to be done while the drawer is still in it's spot. You can't just trace the line of where it needs to be cut and take the drawer out to do it. We ended up having to take the whole track off. This item has a price range from different retailers online from approx $835-$1500. It was around $748 on Amazon Prime Day on 10/10/23 but that's the lowest I've seen it and we'd already purchased it higher 2 days prior. That's an expensive item to have to saw/sand drawers down when it was admitted by Eviva, that it was somehow a manufacturer error. Most people would have just returned the whole vanity & gotten a full refund but we were pressed for time/space. I was willing to take a partial refund, but it should have been a substantial refund, like 50% off. They first offered me $50 and when I said that was unacceptable, they offered me $150 and wouldn't budge from that. I finally just accepted the $150 because they refused to go any higher. I would never purchase from Decors US/Eviva after this experience. There were many ways Decors US/Eviva could've rectified this situation in a better way. We let them know on 10/8 about this problem. They could've gone in their warehouse/showroom and taken the same sink/countertop they sent us, clamped it & tried it in a same size vanity. If it didn't work they'd have known they had an error, or if it did, sent a whole new unit next day, sent us a new drawer or refunded half my money and called it a day. Instead, I have a trail of approx 25 emails back and forth, arguing, an insulting monetary offer, etc, and a vanity that still had to be modified by us. Luckily, for us, we are proficient in this kind of work. Whoever is sending the emails uses very positive language, telling you to have a wonderful day, but if and when you have a legit issue with their product, they do NOT stand behind their products.

We purchased several items from Decors for our home renovation and, overall, we had a great…read moreexperience. They had great modern options for bathroom pieces and for the kitchen. We purchased two vanities, two mirrors, our bathroom hardware, kitchen backsplash tile, kitchen cabinet handles, and kitchen faucet from Mo and his team. It's not a huge store, so they didn't have some items in stock, but this was true for bigger chains as well, so my husband and I didn't mind the waiting so much as they did their best to get us the items quickly. Mo worked with us on pricing and our budget and was always friendly and helpful. When my contractor accidentally used the wrong handle on my of our drawers causing us to be short a handle, I visited Decors and they were awesome enough to give me their one and only handle they had in the store on display instead of having me wait for the handle in the mail. The only downside to Decors is that they charge $100 for delivery (lucky for me, my contractor was willing to pick up the items) and, also, they don't always call when they say they will. They are always busy though, so if you're willing to follow up with them and have patience, they will definitely treat you well!