Great food we had Xavier as our waiter he was so sweet & really attentive came Back with everything we asked for super quickly!! We will definitely be back soon!! read more

Sara M. was our server today, great service. Very attentive. Great food, would definitely return! read more

Jayden gave us excellent service!!!!! He was very attentive and respectful keeping it very respectful l

I had the BEST experience at Gen Korean BBQ in Northridge, and it was all thanks to our server, Xavier L. From the moment we sat down, he was incredibly attentive, friendly, and on top of everything. He made sure our grill was always clean, food came out quickly, and we never had to ask twice for anything. What really stood out was his attitude--super positive, welcoming, and genuinely made us feel taken care of. He gave great recommendations, kept the energy up, and made the whole experience feel fun and effortless. If you're going to Gen in Northridge, ask for Xavier L. He seriously goes above and beyond and made our night 10/10. Will definitely be coming back because of him! read more

Get ready to WAIT...their service is crazy bad. If you get lucky you'll get a waiter that is attentive. If not, prepare to wait for whatever you order or need. On your birthday is like their more concerned on singing happy birthday to someone than coming to your table. Their saving grace is that the food is good and cheaper price compared to others in the area. However, sometimes I rather pay extra at another place than come here and have a horrible experience. Loooove their potato salad and their Gochujang beef belly. Chefs kisss! read more

It's a fun vibe and good food! Came for a birthday, was a bit skeptical about service- most complaints seem to revolve around this topic. However, our server tonight, LANDO, was amazing! He was super attentive, had our meats coming plate after plate, and made sure our table of 4 lacked for nothing. 5 stars for Lando's amazing service! read more

We arrived at 11am on a Saturday. There was no line, but they did seem a little short staffed so we probably ended up waiting about 5 minutes to be greeted before sitting down. I'm not sure if they were short staffed, or they just have less servers in the morning, but it seemed like there were only two waiters available. Both servers reminded us that it would be dinner pricing on the weekend. I actually did not realize that, so I appreciated the heads up. I was in a group of four. We started off by ordering some soft drinks, which came out quickly. Our waiter, Anthony, went straight to business taking our meat orders, and informed us that we can order up to four meats per order (this does not include food from the kitchen). All the dishes came out promptly - I was impressed with how quick the cooked kitchen items came out. I think the first thing we received was the riblets, even before the meat orders. We usually stick to the usual beef belly, pork belly, and brisket. However, this time, I tried the bulgogi fries and dragon shrimp from the kitchen. We typically come for lunch, so I'm not sure if these were new items, or if they've always just been on the dinner menu. Overall, I feel that the quality of food and service is fair for the price. Dinner prices were $31.95pp. The meat was flowing at a decent rate, so we did not feel like we were hungry and waiting on food to arrive. read more

Gen Korean BBQ House - Double dragon - Korean Near Me - Northridge, California

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Diana! You are the mother effing goat! The service was amazing & she looked so beautiful! That's my boo thang! read more

Gen Korean BBQ House - Eric B! - Korean Near Me - Northridge, California

Oh gen gen gen!!!!!! Honestly very disappointing visit this time around. We got seated at around 4:25 on a Wednesday, normally they come within the 5 minutes or right away to introduce their selves or and get our drinks. Our server (Donna) came to us 30 minutes later. on a Wednesday not a weekend A WEDNESDAY !!!!!!!!!!!!!!!!!!!!!!!!! (Also the menus in the pictures were extremely greasy like someone dipped them in a grease or something) Food was taking longer to come than usual, server drops off the food and leaves right away. To get her attention again we literally have to wait awhile to get her attention. She just passes us like we're not there. Old plate stays at the table for ever!! Barely get any refills.!!! Pan stays smoking for too long and no one to turn it off or switch it out because no one knows where she is or willing to help. Plastic pieces in our water (sorry it's hard to see or might not even be visible, but I'm telling you it was there) Don't get me wrong the food was great and delicious. But to beg for service and basically beg for our server to come help us, that just takes over everything. The place itself is so spacious and lots of other tables are there. But the thing is they weren't even that busy. The 1 star is for the gentleman server (didn't get his name) that was not even our server but was checking and helping us more than her. And he's the one that kept on following with us if we need anything. Thank you It's always the shitty service with this location that always disappoints. No customer ever has to beg for attention, or barely get what they ask for. Just asking for the bare minimum and they always fail to do so. read more

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- one of the best priced AYCE KBBQ in the valley -lots of options even at the base level - solid dipping selection and sides -service is very attentive and got our food fast. -servers checked in on us often -Ambience is like if a restaurant was a club; ambient lighting, loud music and huge read more

Gen Korean BBQ House - Sides, dipping sauces and meats - Korean Near Me - Northridge, California

My mom dad and I walked in and was waiting for someone to seat us but the lady with the white button up honestly threw us off. There wasn't really a welcoming vibe from her and she wasn't good at customer service..she just didn't seem like she wanted to give the effort to serve us. We can understand if she's having a bad day. But tbh it threw our experience off because her presence was very unwelcoming. She seemed like she was going through something I'm not sure but hopefully next time she will improve and give better service. As for our server who got our food and everything was super sweet! Thank you for making us feel welcome. read more

Love the food. I go here once or twice a week to protein load. The price and selection are the best in the San Fernando Valley. I just wish the music weren't too loud. Servers are great; there are days they are understaffed, but they try their best to accommodate us. read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

Absolutely terrible service. The waitress Isabella completely ignored our table throughout our entire time there and would actively avoid eye contact with us so as to not interact with us. She would attend other tables, but never came up to us to see if we needed anything or to even swap the grill despite it smoking terribly. Items we ordered would take a long time to arrive and when they did, they were already cold and oily as if they had been left on the counter. I'd say we saw her three times counting the initial interaction with a 20+ minute gap between each time. Even at the end, we went over 15 minutes without a refill despite her saying she would get us one and had to go to the counter to pay as she never came back. Horrible service would not recommend. read more

Gen Korean BBQ House - Receipt of proof - Korean Near Me - Northridge, California

Went here for lunch on a Wednesday.... As we walked in, there were two guys behind the counter, neither acknowledged us nor said hi or anything at-all. We waited for four minutes, just standing there, waiting for them. Then one looks at us and says 2? Follow me. He seats us, then the service is decent after that. The ordering and food came at a decent rate, not fast nor slow. The meat quality was WTF. The short plate looked like scrap meat, and when cooked, it was even tinier little pieces, almost looking like goldfish food. The pork jowl was ok, but it's slice thin. Other KBBQ places cut it thick, but most people do t understand how to properly slow cook it, so that's probably why they cut it so thin here, so it could cook fast. The garlic pork belly was the best. We cooked it nice and slow so that it would cook well and not burn. It was really good. The brisket is a joke too! The cut was bad, the slices are not sliced but rather, tiny leftover pieces. They are super lean too, no fat on them at-all. The fried stuff.... Fried chicken pieces were ok without the sauce, but ok doesn't cut it.... If everything is just ok or bad, it makes it not worth coming here to eat.. The Double Dragon (coconut shrimp and regular fried shrimp) was not great neither, something that I expected should be great! Definitely just the run of mill frozen stuff, not even the good stuff. One of the coconut shrimp was bad and soured too. The fish tastes like talapia, so that's not good, I would prefer a fish without a strong flavor. After leaving, your body and your clothes end up smelling better than the food you just ate. Btw, we only came here because Hanoo was not open yet, and I was willing to give Gen another chance. Gen has failed me once again, and probably for the last time! read more

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We went here during lunch time after a long morning for my pinning ceremony. We came here because it was the closest kbbq and my diabetic mother needed to eat already. We were a party of 6 and when we got seated no one came to us right away. The service was really slow that the manager stepped in. The manager was on it and helping us out but for awhile we didn't get meat. The meat took so long to get to us like 15 minutes after we sat that the grill was already turning brown from the fire being on. The brisket was good but the brisket was really hard. They didn't have a lot of side dishes at all. It was okay for the price but the service was not good at all. I even saw a cockroach walking on the floor when we were leaving. read more

My friends and I went to this place and had a wonderful experience. There was a great selection of meats and appetizers to choose from. & helped us throughout our time and was amazing! The playlist there was also really good. read more

Gen Korean BBQ House - Korean BBQ - Korean Near Me - Northridge, California

Went there for my birthday a couple days ago and had such a great experience with Xavier as our server! He was sweet, funny, and super fast the whole night. Even with our big party, he made sure we felt taken care of and everything ran smoothly. Definitely appreciated his energy and service! read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

Landon was our server today and did an exceptional job! Great customer service with a smile! read more

Gen Korean BBQ House - Landon - Korean Near Me - Northridge, California

Manny was so wonderful! We had the chicken , calamari , beef and chicken. He was so fast so friendly ! He's the reason we will be back ! Food was fresh ! Did I mention we had a table full of kids?? Manny was so sweet and made everyone feel welcome ! read more

Went here on a Monday. Not too busy but it is next to a gym and finding parking wasn't too too easy for a Monday. Once inside it did take quite a few minutes to be seated. But our waiter was very nice and informed us of how the menu worked he did convince us on upgrading to the premium menu as it came with free drinks. And I was excited to try out the beef tongue. After we ordered our drinks and ordered off the premium menu we were told there was no tongue. Wished this was mentioned before ordering. Other than that the waiters were very nice and food was very good! Very calm and not too loud of an ambience. Definitely returning :) read more

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Celebrated a friend's birthday tonight and had a lovely time :') Staff was so attentive, though I must highlight Xavier ! He was incredibly amazing, patient, friendly & had a wonderful sense of humor :) He truly took such good care of us ! Also the food was yummy & the ambiance is very nice c: read more

Our best KBQ in LA! This place is AMAZING! The staff, the music and the food are incredible. And what an excellent experience we got with Xavier! He's the best! Really recommend this place if you are around the area! Don't miss it! read more

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I never make reviews but I'm only doing so because of the absolute amazing customer service my bf and I experienced from our server, Ashley. She took care of all our needs and almost felt as if she was reading our minds at some point. What amazed us even more was how personable Ashley was with each of the tables around us and their specific needs as well! By far the best customer service experience I've ever had! read more

It had been a minute since i had been to Gen, let alone AYCE korean bbq. Food is good quality. can't go wrong. when i came here a few days ago the service was very good. my waitress name (hope im not wrong) was sammie and the guy helping was kobe. Thank you to the both of them. I did tip decently for my service. the ambiance is nice. cool inside even though you're grilling. how can you go wrong with lunch time price point of $21.99 per person Monday through thursday from when they open till 3pm. come on you can't beat that nowadays!!!! that's a dope price and to top it off you get to choose from 36 different items during lunch. trust me, you won't find any other all you can eat korean bbq spot for that price at lunch and at that price point!!! come give them a try. you definitely won't regret it. after tax and everything my bill came out to $24.99. mind you i didn't order any drink just ice water. if i would of ordered a drink it would of been like $30 but that still isn't bad. what are you waiting for?????? ITS ALL YOU CAN EAT TIME!!!!!! read more

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The food was incredible! my go to kbbq place in the valley. Love that it's affordable but still great quality. Our waiter, Xavier, was very helpful and friendly. Thanks to his recommendation, we got a new favorite item on the menu! Overall highly recommend read more

If I could give more than 5 stars, I absolutely would--Xavier at Gen KBBQ made this one of the best dining experiences I've had in a long time. From the moment we sat down, Xavier was on it. Super attentive without being overbearing, quick with every request, and genuinely friendly in a way that made us feel taken care of the whole time. At a place like Gen Korean BBQ House where things can get busy and hectic, he kept everything running smoothly--our grill was always clean, food came out fast, and we never had to ask twice for anything. What really stood out was his attitude. You can tell he actually cares about giving great service. He checked in at the perfect times, made solid recommendations, and kept the energy fun and welcoming. It honestly elevated the entire meal. If you're coming to Gen, ask for Xavier--you won't regret it. He's the kind of server that turns a good meal into an unforgettable experience. read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

End of the year eats! My family and I came in yesterday for an end of the year lunner and it was an interesting experience. Service was super slow at first I felt like they had forgotten about us, needless to say, they showed up after I spoke to someone at the bar area suggesting our sides were not here yet, after 20 plus minutes, our rice showed up! Sadly the japchae didn't make an appearance ever! Anyway service got a little better and finally we were eating!! Hit and miss here with the service but the food keeps us coming back for more! Pretty epic end of the year experience! read more

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My overall experience was not good. They messed up our reservation and made us wait over 45 minutes to be seated. Our orders took over 10-15minutes each time. The quality of the food was sub par and the best part of my meal was my beer. Our waiter, Kobe was kind but took multiple reminders to submit our orders and even just a beer took 15-20 minutes to arrive to the table after ordering it. Kobe airballed layups tonight and I would not come back just due to the over all poor quality food and service. read more

Went last night to this location. Party of 7 (5 adults 2 lil kids) this was how little meat they gave us! For a party of 7? Ridiculous. Took a while to get meat. Server was nice but it felt like they were all trying to clean up and leave. I get it I've worked as a server before. Some people sat next to us and i overheard the server complain to someone else "why do you keep sitting people on my side!!" Idk over all very sad and disappointed bc it was 200$+ for this horrible experience. read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

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Go on an empty stomach! This place is so yummy and the services in generally very good. The service manager David is very knowledgeable and helpful, he definitely gives the place brownie points on his own. I recommend the premium menu, it comes with free drinks and GET THE PICKLED RADISHES. OH EM GEE THE PICKLED RADISHES ARE SO GOOD. read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

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Ashley is the Lebron James of customer service... THE GOAT. My girlfriend and i could not stop talking about how exceptional she was. I don't think we'll forget this dinner. Food was alright btw. read more

Xavier was our server. He was very friendly and attentive and had a great attitude! I will definitely return to this establishment just because of the quality service he provided. read more

Came in for Sunday lunch after church service in Porter Ranch and there was ample parking. We didn't have to wait long for our table. The food was good and service on point. Shawn was attentive to our dining needs and we were well taken care of. read more

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We had such a great experience tonight, and I really wanted to recognize our server, Xavier. The restaurant was clearly very busy, and he had multiple tables, but he never made us feel overlooked or rushed. He was attentive, consistently checked in on us, and made sure we were comfortable the entire time. What stood out the most was how he still made our table feel special despite everything going on around him. That level of care and professionalism really doesn't go unnoticed. We haven't been here in a while, and this visit reminded us why we used to love coming here. I also want to give a shoutout to the host as well (I didn't catch her name). She was very polite, upfront about the 45-50 minute wait, and made the experience feel welcoming from the start. Her attitude really set the tone for the night. Overall, the whole team created such a great vibe, and it truly made our visit enjoyable. Xavier did an excellent job, and we truly appreciate the service. Thank you for such a great experience--we will definitely be back! When we come back, I'll definitely be asking if Xavier is available so we can sit in his section again. Also... give that man a raise (or at least a break and a good meal )--he definitely earned it! read more

The low rating is only based on the speed of service. I came on a random Wednesday evening around 8pm for dinner. Surprised it was super busy! Because it was busy, I understand things can take longer to arrive. However, almost every item we ordered took over 15minutes to arrive. It was a full night of waiting instead of eating. It was extremely disappointing. We only ordered three rounds of meat and one round of appetizers because we got frustrated and did not want to wait any longer. I understand the staff were super busy and working really hard but as a customer, I was very disappointed. Our water cup was empty, never filled. Cannot flag down the server for even a napkin. The fried mandu arrived so late that the inside was colder than the raw meats... The beef belly was like extremely thin and shredded that it was like shaved ice appearance?I've been to many Gen and this is not the quality I expected. read more

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Food was good! Friday all day prices same as Sat, Sun. No lunch special on Friday. Great because we got to eat the whole menu, not just the limited lunch menu. Service was slow and our waitress disappeared multiple times; however she was polite when she was around and took our order easily. The place needs better ventilation closet to the table. We had to switch seats because someone in our party was getting smoked. Aside from that. They qualify and price was worth it. Will come back again. read more

Gen Korean BBQ House - Galbi - Korean Near Me - Northridge, California

Used to be the go-to kbbq for me and my college buddies. But now... 1. They served rice first, even before we were asked for our orders, making the rice cold when the meat comes 2. We had to reorder multiple times because the server would forget what we asked for or it just never came 3. The beef belly specifically, it looked like the left over cuts, while we were cooking it, it was shrinking like crazy. Like it's not even a "cut" it's almost grounded at this point (photos attached). So it affected the taste a lot 4. Sides were served cold like the fish katsu, calamari, some sides never arrived 5. The japchae was cut into smaller pieces, like it's not even 'noodles' (attached), also not the best taste read more

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It was a very good experience with delicious food, and thank you to the waiter, Landon and Shawn for the excellent service. Really good guys. The service was very good and fast. read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

Wanted to jump on here and say big props to manny. He was an amazing waiter and he was very kind to my family and I. My pops tends to be very talkative with food workers and considering how busy this man was I was very grateful to see the time he took to joke around with my dad while also delivering such solid and quick service for those around him as well. We felt as if we were having dinner in our own home because he made us feel so welcomed. We appreciate it brother. read more

Gen Korean BBQ House - Carne asada and brisket EZ - Korean Near Me - Northridge, California

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This was a very disappointing visit and a huge step down from when I came a couple of years ago. I usually bring my employees here because it's nearby and AYCE is an easy team meal, but this time the experience was unacceptable. We arrived about two hours before closing and there were multiple empty tables, yet we were seated at a dirty one covered with used dishes, pitchers, and cups. The staff rushed to clear it but never wiped the table. When we asked to move to one of the clean empty tables we were told we would have to wait, so we ended up wiping the table ourselves. We ordered the premium menu and after the second round were told several items were no longer available. That's something that should be checked with the kitchen and communicated before taking the order, not after. The same thing happened with drinks. Three different beers we tried to order were all unavailable. At that point it makes you wonder why they're even being offered. Service was slow and disorganized. There were plenty of employees on the floor but no sense of urgency and no one stepping in to help. The only person who seemed to be working hard was our server, who looked completely overwhelmed. As a restaurant owner, I try to be understanding, but this felt like a total lack of management and attention to basic standards. Unfortunately this will be a one star review and I won't be bringing my team back. read more