1. Gem Autobody and Paint

1. Gem Autobody and Paint

0

Chantilly, VA

Gem Autobody and Paint

4.8 (12 reviews)
Closed 8:00 am - 6:00 pm

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Response time

2 hours

Response rate

100%

Services - Gem Autobody and Paint

Auto exhaust customization

Auto interior customization

Auto upholstery customization

Gem Autobody and Paint Photos

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Christie D.

Thanks to Moe and his team for an outstanding job. My experience was excellent from the initial estimate to the pick-up. Moe was kind, thorough, and clearly explained the necessary repairs and pricing options, ensuring the estimate fit my budget. The repair was completed within a week, and I was pleasantly surprised by an interior detail. I highly recommend this body shop and will be a repeat customer!

Before

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1
4

3 months ago

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Mustafa Kamal A.

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3 months ago

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Mustafa Kamal A.

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3 months ago

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Mustafa Kamal A.

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3 months ago

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Mustafa Kamal A.

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7 months ago

He did a great job. You could not tell the original bumper had been damaged would recommend.

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Mustafa Kamal A.

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7 months ago

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Mustafa Kamal A.

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5 months ago

We had a rough start but eventually we bclear things up and they did a good job at a competitive price.

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2 years ago

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Mustafa Kamal A.

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1 year ago

Gem Did great work, decent price, within the time promised, and communicated clearly.

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Mustafa Kamal A.

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1 year ago

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Mustafa Kamal A.

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2 years ago

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Mustafa Kamal A.

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2 years ago

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Mustafa Kamal A.

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Review Highlights - Gem Autobody and Paint

Moe thoroughly went through the total cost of the repair in detail and availability of the pick-up time.

Mentioned in 3 reviews

Read more highlights

Total Recon Auto Center

Total Recon Auto Center

4.7
(356 reviews)

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Gem Autobody and Paint - bodyshops - Updated July 2026

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