My son was rear ended by a woman who blew 0.3% BAC. Thankfully, the damage was minor, but the first…read morefew shops near me were booked out 4 weeks. I called Elden Collision Center and they said bring it by, so we headed over. They were able to get it started a few days later. I brought it in Monday and it was ready Friday. I never thought I'd say I had a good experience with a body shop, but this company is FANTASTIC. If I ever need a body shop, this will be my first call. Excellent workmanship, competitive prices, and customer service.

My HOA called and had my car towed from MY PROPERTY and these people harrassed me telling me "maybe…read moreI shouldn't have parked where I was not allowed" and called me "snotty" for asking how much they planed to charge me for towing my care from my own property Without my permission and then hung up on me.

Have a new 2026 GR86. Returned to the car to find a 20-inch dent along the right front fender, but…read moreno apparent paint damage. Dropped the car off at his shop and Alan fixed it that day. It was a ton of work and the result was spectacular. Alan is a real car guy. Highly recommended. Best value for a PDR repair from my research.

Had my first experience with Alan today. He came and fixed 4 door dings across two of my Teslas…read more Two of them were on the seam/line and pretty severe for door dings, but he worked on them meticulously to get then all cleaned up. Communication: Alan did take a while and some back and forths to get scheduled, but I'm confident that's because he must be in such high demand due to the high quality of work and his extremely reasonable prices. Texting is probably best and be patient if he doesn't get back to you right away, he always responds within a day. Scheduling: Alan was great about setting up some options for me and when an earlier time came up that worked for me, he let me know. He was running a little late the day of and sent me a heads up text, which was appreciated. Quality of work: You can tell that Alan is very experienced and dedicated to doing quality work. He spent a lot longer than I would have guessed trying to perfect things that already looked great to me. I really appreciate his level of commitment in treating each dent like it was his own car. When I pointed it out to my son he said, "you can barely tell there was a dent there" as he pointed to an area that wasn't even where the dent was. LOL. I had to point him to the area where I THINK the original dent was because I'm honestly not sure myself. Value/Price: I got an estimate from a local dent replace place (I won't name names) but their quote was over $2000 for just 3 dents on just one of my two cars. Alan took care of those 3 and did 1 on my other car for a FRACTION of what the other shop estimated and did it in my driveway in a few hours vs having to drive and leave it at a shop for at least a day (that's what they quoted me for the one car with 3 dents). I'm sure the other place has reasons for why they charge so much with overhead and staff, but for door dings like this, I can't see the justification for that kind of pricing. Alan's prices were a deal not even considering the comparison with the other shop. Personality: As others have said, Alan is also just a really nice person. We chatted about all sorts of things from cars to other hobbies during breaks where I tried to offer him something to drink or snack on (he worked through lunch without stopping other than to eat a protein bar I gave him). He was more friendly than professional, which is what I prefer. At the end of the experience, I felt so positive, which is not something I typically say about any kind of car repair/service. To that end, that's why I wanted to leave a lengthy and detailed review to add the the dozens of other 5 star reviews. I hope to never need his service again, but if I do, I won't hesitate to call the number I now have saved in my contacts. Thanks, Alan!

Great service and super results for straightening out the rear quarter panel on my Volvo station…read morewagon. The price was very competitive with 4 other quotes I received.

HIGHLY recommend this company for anyone seeking paintless dent repair around the NoVa area. The…read morestaff are incredibly friendly, professional and communicative about the repair (responding within minutes!) The loaner vehicle during my repair was also greatly appreciated.

Highly recommend Dentmasters. Don did a great job of removing a dent on my car. Getting an…read moreappointment was timely and the price was affordable. Very satisfied.

I cannot say enough good things about Dentmasters Manassas. Not only were they open on Christmas…read moreEve--which alone speaks volumes--but they delivered top-tier craftsmanship when most places wouldn't even answer the phone. They repaired dents in an aluminum body panel, something that requires real skill, precision, and experience. The results were flawless. The panel looks like the dents were never there--no paintwork, no filler, no shortcuts. Just expert PDR done the right way. Even better, the team is super personable, down to earth, and incredibly good at what they do. Brad and Don are super guys who are the best in the business.

Mo was able to paint my front bumper to match beautifully. I highly recommend this shop for…read moreservice and value!

I had to come back to leave another great review this shop is literally the best and they truly…read morecare about their customers and their work. I would recommend them to anybody and everybody. Every time I have had an issue they have done everything they can to help me. I'm coming back to leave this review after buying a new car and having literally the worst experience of my life dealing with scummy salesmen. Because it really puts into perspective when you find somebody/someplace genuine. I'm a forever customer when I need a service Gem provides.

It was my first time getting in a minor car accident, and they treated me like family. They fixed…read moreit in a timely manner. I had to go back two months later for another repair, and it looks brand new. Highly, highly recommend! Will be back if needed.

Came highly recommended by G&C so ahead I went and brought in my car for a quick estimate. My car…read morehas a special paint and I am happy with the results. Its not perfect but it came close. Superb and friendly service.

Was able to get a same day appointment to install an aftermarket grille. They did a great job…read moreswapping it out. Would have no concerns using them again. Customer service was great and the tech was top notch and got it done in an hour.

In 2013, this company which had just opened did a fantastic job restoring my 1991 Toyota celica…read moreconvertible including a referral to a nearby business to put on a new clothtop. Time was not a factor since this was my backup vehicle. However in 2016, when I brought in my wrecked Nissan, they took 2 long, excruciating weeks to even schedule an estimate (insurance company only gives a rental for 2 weeks). Then attempted to charge a storage fee. The insurance company was able to move the car to another nearby auto collision shop and after 3 long weeks of going back and forth, let me pick up the key to the Nissan to give to the other collision shop. My guess is that they grew faster than their ability to service. What a shame.

I was referred to the Collision Specialist of Fairfax to repair front end damage to my 2002 Lexus…read moreGS300. From the initial phone call until today, when I picked up my car, Mr. Al Marshall took great care to listen to my concerns and provided a pragmatic approach and strategy to repair my vehicle. He assured me that he and his team would do their very best to take good care of my car. I knew then that I had come to the right place and that my classic car was in deed, in good hands. My car was with "The Specialist" for a little over one week. When my car was ready, I took the metro to the repair shop. One of the team members provided a courtesy ride from the Vienna metro stop. Mr. Marshall and his team exceeded my expectations. I was thoroughly pleased with their work. If you're looking for an auto repair shop that does quality work, provides quint essential customer care, and who's integrity is unquestionable, contact Collision Specialist of Fairfax. I will certainly refer my family and friends. Thank you again, Mr. Marshall Sincerely, RBeynum

I brought a Mazda CX-5 for repairs to the front bumper and the left-side door which my 18-year old…read moreson had damaged while parking inside a garage with narrow spaces. We decided not to use insurance for the repairs since it was an "unforced error". The estimator, Chuvy, did a great job with a detailed inspection and fair price for labor and parts. But I was blown away by the attentive communication from Jorge who gave daily phone updates when the parts arrived, painting started, and finally when the car was ready for pickup. Rochelle at the front desk handles payments and paperwork. The quality of work was excellent - the Mazda CX-5 almost seemed like a brand new car. Overall, I liked the professional service and communication of this place.