The staff at the facility is always friendly and helpful. The customer service agents are always…read moresmiling (I hear their smile). Communication is superb and prices are fair in this insane market we're in right now. I recommend them to anyone!

Super helpful and super friendly. Wouldn't want my stuff to be anywhere else the front desk people…read morewere amazing in taking us to different size storage cubes and letting us know the prices and letting us see them. Everyone we have dealt with there has been hands down amazing.

Clean facility, easy to get in and out…read more Staff is friendly, had some initial misses with communication but Ivan was very helpful in working out our issues!

I'm shocked to see that there is only one review for Brassfield Self Storage. As the one previous…read morereviewer stated, their customer service is out standing. Don, the owner, really goes out of his way to make sure you are a happy customer. The employees are all very helpful as well. they really go above and beyond. We looked at Public Storage and was unimpressed. I continued looking and found Brassfield due to its proximity to Duke. I couldn't be happier with the summer storage unit. The units are climate controlled, the 2nd month is free, they offer a moving van to assist in your move at no extra charge, really, really amazing!! The units look new, and the facility is very well maintained. I will continue storing at Brassfiled over the summer for the duration of our daughter's college years. Thank you!!!

This storage facility has the BEST customer service! We were looking for a storage unit facility…read moreand Brassfield is one of the best out there. Climate controlled, security cameras everywhere, insurance not required but offered, 2nd month free, free use of metal platform trucks (carts), and a FREE 10-15 foot moving truck available for move in. On top of all those perks the rates are affordable. Cheaper than Uhaul with more perks. We ended up renting a storage unit that was too small. After business hours the area manager saw us struggling and let us move into a bigger storage unit really close to our old one. He told us he'd hate to see us move our stuff twice and to go by the office the next day to update the contract. He saved us from moving into two storage units. Absolutely amazing customer service.

Don't use this company. They don't want your business…read more They double the rent in 3 months Beware, make sure your next strongest space has a locked in price. Don't settle for Extra Storge!

Sherman and Onel have been so kind, communicative, and helpful through a busy move. I've stored…read morebelongings with Extra Space in several locations several times within the past few years and have always had a great experience. Would absolutely recommend!

This facility is very tidy and clean. Joan who works there is super helpful and professional. She…read morehelped me when I was arranging items to be moved in a unit there and when I've called with questions she was quick to address. Very friendly and great customer service!

DO NOT use this place. I signed up under a price of $22/month. And I turned on Autopay. Just…read morechecked and they started charging me $44/month (double) after three months. I was not told that there would be an increase when I signed the contract, and was never notified of anything since then. This is a SCAM, and I will be telling everyone I know to avoid this place at all costs. If you put your stuff here, they will try to double your rates without notification as soon as they think they can. Mark my words. If you have had this experience with unilateral (and egregious) price hikes, please post your stories here on Yelp, or Google, or other places. It's the only way predators like Extra Space Storage will learn how to properly treat their customers over the long term.

Goodbye old home. Hello new adventures!…read more Shout-out to Trosa Moving and Storage. https://trosamoving.com/residential/ We have moved quite a few times and these guys (all seven of them--plus a few extras they pulled in for the very swift and efficient unload) were exceptional: respectful, cheerful, working with hustle even in extreme heat. They were a coordinated team with a crew leader who was honest and quick to point out points of damage. (Thanks, Michael!) They moved our household contents as well as two home offices and a storage unit containing 50+ years of career detritus! Not only that, their estimate was the most realistic (not the lowest) we received (Thanks Barry!) All in all, we've moved 9 times and this was the biggest and the best move we've ever had!

TROSA was great! They worked very hard, but were very careful with everything and provide a…read morecompetitive price. I would definitely use them again

Gil and the team at Rutledge Storage have had our business since 2014 when we moved. Since living…read moreaway from the triangle, I appreciated the ease of monthly payments and never once worried about my belongings. Just yesterday, I went to our unit because I lost the key to our padlock. Gil was contacted by the front desk staff and was there by yesterday afternoon to remove/replace the lock. They are a family owned business and definitely deserve credit for how good a job they do. I would highly recommend them.

From the owner: At Rutledge Mini Storage, we have everything for your storage or moving needs. We offer multiple…read moreunits and climate controlled units, security gate and 24 hour surveillance for easy and safe access. We are an authorized U-Haul dealer. We have truck, trailer, moving equipment rentals, boxes and moving supplies for all your moving needs. We are locally owned and operated and have the lowest rates in town. Call us today!

Hi Great place. Pam and Al were very kind and helpful doing…read moremy process of renting my storage unit. Great location and price. Two thumbs up.

This storage unit place is terrible. From start to finish it was a Shi*show. I rented a drive up…read moreunit thinking it would be easy but NO. You can't get a moving truck in easily, let alone a truck & trailer. Good luck, god bless.... The whole place is not marked properly either. This is not just my opinion,but also the opinion of my professional movers. It's also hilly & the pavement needs help. I actually asked myself if I was in San Francisco or HELL???????????? The "representative" was lazy AF, and encouragEd me to drive in KNOWING I could NOT my fit a truck & trailer. Then when myself & my movers got to the right spot. WE THOUGHT WE DID, anyway, it wasn't, bc the place is so poorly marked. my unit which was marked exactly the same was towards the ba this hell hole, an But like I said this place is a mismatched clusterfuc* of a mess... The door to the office was locked, during NORMAL business hours, while the representative watched, knowing I needed help and snacked in his truck. If I could give 0 I would. If I could give less than 0 I would. This place is a disaster, Service was nonexistent, The office wasn't open during normal business hours... I literally never leave reviews. you could spit on me or in my food and I wouldn't even say it was ba

Seems good to me! I enjoyed working with the lady in the office to learn about the options and get…read moreset up with a lease. She was very nice to deal with, especially compared to the other place I went. The unit was perfectly cleaned out. The lock is included. The price was cheaper than the other places nearby. I would recommend this place above the others in the area.

Brassfield Self Storage was the least expensive of all the self storage options in South Durham…read morewhen I checked around. The facility is only a few years old, and is very clean and uncluttered. The person who rented me my unit was well informed and professional, showed me the 24-hour monitoring service, and explained that each unit not only has a lock, but an alarm that is deactivated when you use your code to enter the facility, and re-activated when you use your code to leave the facility. I was also able to use their big truck for free to move in my things. Simply put, I've had a good experience with them.

Fantastic service!!!…read more What a well mannered, respective and responsive team working at this location. I was assured by Alexis, Nikki and Quentin! These guys were awesome. They took the time to assist me with my needs and request. They did a great job telling me about the truck and the return policies. I was greeted with warm smiles as I entered the store. I'll definitely be back soon to rent my trucks from this location. The truck was in great condition and I got the job done without any issues thanks to Self Storage!

The at this place is very disrespectful they're saying there's no way that you can contact a…read morecorporate it's nobody a communication is just disrespectful and horrible