I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

Not at all happy with this place after being here 1.5 years. Every 6 months, they try to raise the…read moremonthly rent by at least 30% with 30 days notice. They have done this three times to me now. The lights are motion activated and on a timer, so when I am in my unit all of a sudden the lights cut out when I am waist deep in boxes and can not safely make it back to the hallways to reactivate the lights. I have a large unit, so I have to go up and down two different hallways to turn the lights on. In between the safety issue and the constantly rising rental fees, I am about done with this place. I also start getting emails and text messages asking for the rental payment a week before it is due. Do yourself a favor a just go somewhere else.

I have been with Extra Space Storage since October last year and NO I don't agree with the rise in…read moreprice from 4 months to 6 months, it is ridiculous. Allen has adjusted my rent twice since I have been there. The ONLY reasons why I give them an 5 star is because of Allen. Allen seems to be very concern when you think about moving out because of the increase in rent. He will try his best to help reduce the cost to satisfy the customer. It's always kept clean where my unit is located. I appreciate you Allen for your support. Anita

I found cube smart through my search via my AAA resources. I needed a storage to store some things…read moreI was planning on putting up for sale. Although it was very short term I had an exceptional experience with the storage manager at this location. If I recall correctly, his name was Russell. I liked that the storage facility was secured and a code was needed for entry and exit into storage facility/parking lot exit. I highly recommend this storage facility for its convenient location and exceptional customer service.

My experience at this storage facility was very brief but painless. Over the years, this has been…read moreour local company's storage location and was located outside in a 10' space. Since I needed more convenience, I chose to relocate all of the contents of this unit to another about 25 mins away. The due date was on the 10th of the month so I packed up on the 7th and advised the staff attendant on the grounds about us vacating the space permanently. She was friendly, took down the unit number and that was it. My previous (and first) experience here was also accommodating since I needed to do an assessment of what I was dealing with. When I first arrived to this facility, was on August 17th. The bill was due on the 10th and had not been paid yet due to the transition period of new Community Management. There was a red lock-out lock on the unit along with our lock so I walked into the office and spoke with the gentleman behind the desk. He was friendly, laughed about the situation and offered me a solution to pay it and he would release the lock before the contents of the unit went to auction. In my 2 visits, the staff were friendly, the grounds were clean but it just didn't suit my needs in regards to convenience.

Bottom line: This location of SecurCare has done well for my needs. Customer service has been…read morepositive and helpful. The storage unit itself is nicer than expected and accessible as needed. Rental rate has changed over the months of use from the original special sale price, however. The Deets: I had a condo event where the building sprinkler system burst after a rare single digit temperature a night near Christmas, so I was in need of a storage area for things that survived the aftermath. After looking around, I found SecurCare Self Storage within a small driving distance from me. They had a sale going on at that time for 5 X 10 small unit that is first floor, temperature controlled for $60/month. The manager at the Morrisville location handled all items well and the transaction went smoothly. The storage unit itself was nicer than expected and did the job needed. I continue to use this storage unit, but after a few months the sale price was not continued and I now pay $80/month which is still doable. I've only had one instance where the payment system hit a snag, where it did appear my payment did occur but at the end of the transaction a message came that there was an application error so no confirmation was sent to me of my payment. When I called the office, this event was quickly remedied and I was emailed a copy of the receipt of my payment to retain for my own records. I am satisfied with using a small storage unit at this location of SecurCare and will continue to use their services for the time being.

Maintained a unit at SecurCare for nearly six years and the experience was excellent! Management (I…read morethink Russ is his name?) was very accommodating and responsive and the units and grounds were immaculate. Really appreciate the simple touches like the automatic lights and the courtesy brooms/dust pans in each building for a quick sweep. I moved away from the area and had been tempted to move my items closer to my home, but any local facilities I checked out didn't compare- like night and day difference. Highly, highly recommend!

Gloria is awesome. She went above and beyond for us. I had cut my finger on one of my light bulbs,…read moreshe went back and got a band aid and some water for us. Great place!

This business has promised me a student discount that they did not even have available! Then they…read morehad me sign the contract a few days later promising that they would receive an override approval from upper management. Then they never bothered to call me back to tell me it was not approved so I could know about the failed transaction and could plan accordingly. Instead I found out the day I moved in just because they had put a lock on my storage unit and I had to go into the front office to get it removed... I found out the discount was not approved then... 4 business days after I was assured it would be taken care of. In fact the general manager was responsible to give me the call about the failed transaction and of course bothered to call... I do not support business practices where either lying or cheating customers into contracts is involved. I would advise you to beware of doing business at this CubeSmart location!!!

Terrible. Don't give them your business or your money, run the other way. this is the worst storage…read morecompany I have ever seen. I had items in storage and tried to access my unit on a weekend; only to find that my locked unit had an additional lock placed on it by the management. When management was called, they refused to come and take off the additional lock despite my account being paid in full and up to date. We had a party planned with out-of-town guests and had to cancel it at the last minute because we could not get to items needed for the party. In addition, the storage manager was unbelievably difficult, rude,and inappropriate. Totally unprofessional.

Place has had break ins and management uses passive aggressive ransom tactics…read more Don't do it. I rented here for 7 months and had 2 units. One day I go there and there is a red lock on one of the units. My payments were up to date, so I call the property manager and she tells me to look at the other unit I rent. There were some small dents on the door that anyone backing their vehicle or maybe someone dropping something on the door could have caused. She then tries to get me to confess to damaging the door. I told her if she has video or proof that I caused the damage I will reimburse accordingly. She refuses to show me any video and then says she will call the police to file charges and to get off the property. I was not about to leave the property with all my belongings still in my unit. So I call police and they come out to the property and call to inform the property manager that she can't file charges and damage to the door was a civil matter. So the police give me a few options to pursue. They were holding my belongings ransom in exchange for a dent on an outside door anyone could have damaged. What great customer service! After sending repeated texts to her and emails saying that I will wait at the property with the lease in hand till they get there and open my unit so I can get the hell out of that place. I finally get somewhere. She finally emails back informing me that the lock will be removed for one day and that I only have one day to get my stuff out or they will throw it out. In the email she notes that there has been break ins there in the past and they will throw out people's belongings. See quotes below from property manager. "We will stand FIRMLY behind our lease. We have turned video recordings over to law enforcement on prior occasions (most recently Jan. 11, 2015). Criminal charges were filed in that case and those individuals have been charged. We will review the tapes regarding this issue and contact that specific lead detective regarding this matter as well" "We have the legal option to open your unit and toss your belongings. We suggest you remove your belongings willingly on Monday and do not return to the property." This is incorrect by North Carolina laws. They need to inform you in writing and give you time to get your stuff out before tossing them. Anyways I got my stuff out and hope I can save someone from ever renting at that place.

Sizable units that helped to fit everything, the employees Melody was very helpful in making sure…read morewe had everything we needed.

As a ER doctor relocating from the Sunshine State to the land of sweet tea, I had the distinct…read moredispleasure of encountering a Public Storage representative with the charm of a sunburned alligator. This snide know-it-all couldn't even keep his sarcasm in check over a simple zip code faux pas. He had the audacity to scrutinize my immaculate Jaguar's condition, as if a minor detail like a removed battery would make it unworthy of his holy storage kingdom. After his unsolicited lecture on my car's functionality, he had the gall to imply that my inability to pay would somehow tarnish their pristine image. As for my furniture, his ludicrous quote was as welcoming as a brick wall. Needless to say, I promptly retreated to a more courteous establishment, where my possessions & I weren't subjected to the kind of disdain usually reserved for a patient with a paperclip lodged in their nose. Public Storage? More like Public Disaster.

I really loved stopping and being able to get a nice storage on the first floor, Ebony really…read morehelped me out and she was nice

Every 6 months they try and increase the rent today it was $315 for a 10x30 a month, I just got a…read moreletter in the mail saying it was going to be $395 next month. They harass you for payment before the due date, and the lighting in the place is horrible. I have to walk down one hallway to turn on half the lights, then go back cross half the building and walk down another hallway to turn on my other half! Then they cut off on you when you're inside. I am dome with this place, I can make a truck payment and buy a box truck to store my stuff in for cheaper. I also find it curious how their site list it as having a 4.9 star reviews, but Yelp is 2.5. Hummm something's fishy.

Highly recommend EASS! Preston is always super helpful and kind. I have more units than I care to…read moreadmit due to upfront pricing and consistency. I had an issue, mentioned it, resolved. Renting is a breeze. Clean, easy access, all options. Best storage place I've ever used.

I stored my things at this storage center for almost 2 years. I recommend them to anyone needing…read moremore space. They are very clean and professional. I always felt that my things were very safe and secure. The manager, Preston, is also very friendly and helpful. I wish them the very best.