This company is now called Trunk Space. Beware! They have increased my rent by 50%. The staff on…read moresite is very helpful and kind however the owners of the company are deceitful and incompetent. It has become impossible to pay online or view my account as the website is useless. You can't view your account or records- this is probably by design so they can gouge customers. I'm having to move AGAIN and incur more costs from that. Avoid this shady company at all costs. I'm so tired of greed

I moved recently. I needed a 10/10 space and literally gave them a day's notice. I got the 1 month…read morefree deal, etc. The space was perfect for my needs. I stored an entire living room and bedroom with lots of bags and still had room to spare. Their location is easy to see from the road. After you've secured your space, you back up the truck to the glass doors and start unloading. Heads up tho...the interior is kind of a maze. You'll need to get used to the puzzle quickly or your head will explode. You'll get a code to enter the facility any day/time before 10pm upon signing the lease. The price quoted around $60 per month. Sounds good on paper, but there's always a catch... First! Gotta buy the custom lock for your space at about $12. Well...okay. Second! Gotta buy insurance from $24 and up per month. Grrrr. Suddenly that nice, free month isn't so free, nor is your $60 per month lease actually $60 per month. Everybody wants to scam you or not tell you everything from jump. It's the nature of the moving beast. But, honestly this was one of the better deals I found.

This is a very nice, clean facility and the people who run it are super friendly and helpful. They…read morehave plenty of carts available for moving stuff in our out of your unit. They have a convenient dock. They held a charity event last year by offering non-profits a free 10' x 10' unit, allowing them to fill it with donated items, then had a professional auctioneer come and do a "Storage Wars"-style auction. All proceeds from the sale of the unit went to the non-profit! They had food trucks and live music, too! What an awesome way to give back to the community! Thanks, Storage Max!

From the owner: Welcome to Storage Max at our Five Points, North Carolina location. We provide climate controlled…read morestorage units in many different sizes. This facility is conveniently located between the areas of Downtown Raleigh, Millbrook, Knightdale, and Northeast Raleigh. Unit sizes range from 5'x5' smaller units up to 20'x10' larger units. Each unit is indoors and climate controlled. Our facility is equipped with high-level security including a fenced perimeter and gate, and 24/7 video surveillance. Storage and packing supplies are available at our facility, as well as loading docks for easy access.Come to Storage Max or call today to speak with one of our friendly and professional staff members. Reservations can be made online now.

I'd like to personally thank Tracye and Rose for literally being real life fairy godmothers ! They…read moreworked their magic out and saved us money , time and stress! They corrected and very amazingly amended a rather infuriating situation, if you need something sorted I'd only go to Tracye and Rose! They're absolutely wonderful! 11/10 customer service and for adding much needed laughter! They deserve an award and a raise !!

these people that work here are savages! they are rude, unprofessional, & thieves! they look to rob…read moreyou after they raise your rent time and time again, add late fees every month then sell your things for nothing even when they know you are moving out months in advance! this is what they did to me and i reported them to the attorney general, they are crooks that need to be put out of business! fuck them all!

We've stored stuff here for 15 years and have been very happy with the service. Yesterday, I forgot…read moreour code, and Chris was extremely helpful! I felt I got the service I needed AND he went through the protocols to ensure I wasn't a crazy rando person trying to steal stuff. Above and beyond service. I felt helped quickly, AND I feel my stuff is safe. I HIGHly recommend!

James and Kyara for the win!! I shopped around for storage places in the area and these two have…read morewinning attitudes and totally professional behavior, which won me over to become a customer there. You can go to a lot of storage places having said that the people make such a huge difference. They talked me through every detail and made my experience super smooth and easy. They are a credit to Storage King, and the facility and location are solid too.

Brandon is the manager here and he is top notch. He went out of his way to make sure I was…read moresatisfied. The facility is clean with true climate control. I also like the covered entry.

It's now been a year that I called Life Storage (now renamed to Extra Space Storage) and spoke with…read moreBrandon about my needs. He's been there for me every step of the way and continues to provide amazing customer service. 11/26/2024 Update: I just moved my stuff out of storage in an effort to finally get rid of most of it. Getting stuff in and out of this facility is a breeze. They have 2 elevators and an actual covered parking garage. Leaving is bittersweet, because I've enjoyed my interactions with Brandon. Brandon is what makes this storage facility special. You can absolutely depend on him. I know I'll be back one day.

Had a great experience at this location. Facility is clean and well maintained, and the truck I…read morepicked up appears to be in good working order. I was helped in the store by Kenya - she was professional, quick, and knowledgable. My rating is in large part due to her - she did a great job explaining the details of rental. Night and day experience when compared to the nightmares I've had with other rental locations.

We had an excellent experience with renting a unit from Security Sefl Storage. I made a call, and…read morewithin just a few minutes, I had a unit and was ready to start moving in our belongings. It was effortless. All of the customer service on the phone and in the office was very pleasant! I will use them again if needed and would recommend them to anyone.

Clean and tidy. In…read morea safe location. Great drop off point for my U-Haul experience. Counter person looked over the truck and checked me in fast. Office is tidy. Made me smile to see this place has a gift wrapping station set up for the holidays. If I had storage needs or more moving supplies, this would be the place I'd start at in this area.

I've rented trailers from this store twice and had a very good experience every time. Their staff…read moreis wonderful to deal with. Pickup and dropoff are designed to be quick and painless. Cost is very low, especially considering what you would pay a mover. Very happy customer here. Thanks!

I really love the kind attebtion of Ms Tammy. It's an excellent customer service. She explained…read moreevery single detail and I was very pleased. Definitely I recommend this place. Yours, Eduardo.

Rose in particular was a trip saver as I brought the wrong keys after my move to Texas. She saw…read morewhat help I needed and was quick to respond with a time/money saving solution. She replied to my message and gave details that were very helpful. It's nice to see that there are genuine people behind a large chain. Thank you!