I can't rate this company on their actual service, but I wanted to take a moment to rate them on…read moretheir customer service. Simply put, they are amazing. The ONLY reason we didn't go with them was due to budget. Please believe, if we had the budget for them - without a doubt I would go with them without a second thought. Mrs. Pleasant was all kind and understanding. She worked with me to find a date that we could possibly be moved into for a move. She taught me a few tips regarding the heavy move season and things to look out for. I learned what an inventory list was and the importance of one - she also schooled me on how to make sure I accounted for time properly when hiring a moving company. Great, great service - they will definitely be a company that I recommend for others to check out!

M&L Moving was fantastic. Mike and his team were so kind, efficient, skilled, helpful, careful,…read moreand made the process so low-stress and easy on us. They should be listed first on any site that has reviews because they did a simply perfect job for us helping us move all of our stuff from a POD in the Raleigh lot into our townhouse in Durham. Ms. Pleasants was also awesome and very timely in all her communications regarding scheduling, payment, and following up to see that the work was done to our satisfaction. Simply the best moving experience we've had and we've moved a LOT.

We'll have to did a great job. They notified me in advance that they would be slightly delayed and…read moreappeared exactly on time it took them approximately 30 minutes to load up all the junk and they gentlemen were so friendly and eager to help. I'd recommend them the service with a great value.

Had a super heavy old tub as last item. Left by previous tenant. . I told them they could leave it…read moreif too hard. But he insisted on getting it off my hands. ABOVE AND BEYOND !!!! The best. Will keep in contacts.

Above and beyond expectations. Highly recommend! Crew was hard working and efficient. Friendly.read more

Great service. They were quick to respond and reasonably priced. Very professional and friendly. I…read morewould recommend them for your next junk removal.

Ed came and loaded and hauled our debris very quickly. We enjoyed meeting him and he is very…read moreprofessional. Will use him again and refer him to our neighbors.

From the owner: *Great rates *Quick and efficient…read more *Profesional *Punctual *Straight forward pricing *Flexibility

THE GOOD REVIEWS ARE FAKE!!! THIS IS A SCAM COMPANY. There rating with the BBB is a D minus. DO NOT…read morePURCHASE THER GROUPON. They have over $300 in hidden fees, they will claim they have it covered in their fine print which states "an initial consultation is required" but it does not state this needs to be done PRIOR to purchasing. They will then blame you and refuse to refund. Groupon has informed me of multiple complaints against this company and stated that violate their merchant agreements additionally not including the full total prior to purchase is against FTC laws. Since they won't be transparent I will list all their hidden fees below! DONT DO IT!! Email receive AFTER purchasing: Choose Your Pricing Option A. Flat Rate: $499.99 Includes: Up to 2 hours of moving services, 2 Movers, a Truck, Service fee, and all necessary equipment. Additional Time: Charged at an hourly rate if you exceed the allotted time. Note: This rate assumes you have provided an accurate inventory list. Groupon: Groupon is only valid Monday-Wednesday and does not cover service Fee. B. Hourly Rate: Minimum Charge: 2 hours. After 2 hours, you will be billed in 30-minute increments. Estimated Number of Hours: 2-3 Recommended Number of Movers: 2 Hourly Rates (with Truck): 2 Movers: $149.99/hour 3 Movers: $194.99/hour 4 Movers: $239.99/hour Additional Movers: $40/hour per mover Service Fee: $199.00 Second Floor Apartment Fee: $50.00 Third Floor Apartment Fee: $75.00 2. Select Your Protection Package Basic Value Protection (Free): This lower level of value protection is provided at no additional cost. However, it only provides minimal protection that is considerably less than the average value of household goods. Under this protection, Your Budget Movers LLC maximum liability shall be $.60 per pound for the actual weight on any lost or damaged article or articles. With this option, any claim for an article that has been damaged, destroyed, or lost in the custody of our movers will be settled based on the weight of the individual article multiplied by 60 cents. Basic Value Protection provides minimal protection, and it is possible that settlement for any claim under this level of valuation may not be satisfactory to you. Full Value Protection ($300.00): The minimum value of the move is $4.00 times the weight of the shipment. However, you have the right to declare a greater value and pay for increased protection. If items are lost, Your Budget Movers LLC will have the option of replacing them with articles of like kind and quality or paying the replacement cost as determined by current market value. If items are damaged, Your Budget Movers LLC will have the same options and the additional option of repairing the items OR paying the repair cost. Your Budget Movers LLC holds the right to use any company of its choosing to repair any damaged items, replace with a similar item or make a cash settlement for the cost of the repair or the current market replacement value. 3. Additional Services and Costs Furniture Assembly/Disassembly: Full Service: $75.00 flat fee Single Service (Assembly or Disassembly): $35.00 flat fee Truck Sizes: Available Sizes: 10FT, 15FT, 17FT, 20FT, and 26FT Extras: Mattress Bags: $20.00 each Shoe Coverings: $40.00 flat rate TV Boxes: Up to 70": $45.00 each Up to 86": $75.00 each

The disaster that was this move cannot be exaggerated. The movers who came to my house damaged a…read morewall and my wooden stairs. I was promised a repair but the company has ignored my repeated emails and calls to get that arranged. To start off, one of the movers made inappropriate remarks to me, starting with "I broke up with my girlfriend yesterday" as he inquired as to my relationship status within TEN minutes (cannot make this stuff up). The driver then got their moving van STUCK in my driveway for more than 3 hours. They arranged a tow truck to free the van and they allowed my stuff to be towed to an unknown tow yard. Abdo was unable to get the truck that day, so my items say somewhere overnight in a tow yard. They promised me a refund of 200.00 for an inconvenience fee. Instead, they had the NERVE to charge an additional 459.00 for the day they unloaded. My favorite part: They attempted to charge my credit card more than 20 times for their additional charges! They kept trying different amounts to get every possible dime out of my account: 25.00, 50.00, 20.00, 100.00....they were successful at maxing out my card. If I could share a screenshot I would! Per the moving contract, they will erase the credit card info on file per request. So, of course, I did request that once I realized what they were doing. Lo and behold, they have still tried charging my card TODAY. I have now had to freeze the card and request a new one. Do NOT use this company. In the moving contract, they specifically state they can basically use your credit card anytime for fees they believe you might owe. They just sent me another invoice this morning.

We used Got Junk again today and the experience was 5 stars from start to finish! We ended up with…read more3/4 of a truckload, it was a lot of work but they didn't bat an eye. Keshawn was wonderful, so was the other gentleman (I didn't catch his name). They called ahead to give us their ETA, arrived on time and we showed them the items - there were a lot, they were professional and friendly. Well worth the cost and we included a tip for each of them for the hard work, kindness and professionalism. Highly recommend!

fast service and professional workers but it's way too expensive for what you get. several boards…read moreand a carpet cost me $500. they give you and estimate for less and then once loaded upcharge the service. lesson learned, won't use them again