The number one way to ensure you never get someones business is to ignore no soliciting signs. The…read moredoor to door salesman even said he saw them and chose to knock anyways. If this is how their salesmen act, I definitely don't want to find out about the rest of their staff. I'll be steering clear and trusting their less than 2 star rating on BBB.

Installment was easy they came and did some outside work, they have to dig a line through your…read morefront yard to the back and place a box on your house they don't bother you. Then they'll come and hook up inside with a different guy. He was nice and professional, had an accident with my diffuser but no harm seemed to come from it so far everything seems to be ok.. but they were on it with management to cover if I needed which left me at ease being the situation. Also I didn't have a remote for my tv so the man who connected my fiber router said he had extra at his house he would be in the area again the next day and drop it to me, talk about going above and beyond for your customers this was great! Kids broke our last remote so we had to use our phone app to get into the tv and some days it wouldn't work, so I am thrilled to have a remote again. Internet seems to be running smoothly with no issues! When I had cox it was always cutting in and out of out of service and it was paying almost 100$ a month. With fiber it's 50$ the first year. They also cater to our military keeping it 50$ all year and beyond as well first responders, for the rest us it goes to 75$ after first year. I think I def get my value for what I now pay having no issues and fast delivery service being great!

Worked with Kevin. Billing issues. Kevin was very…read moreknowledgeable and very polite....handled the problem.. Thanks kevin

This is a broader review that goes far beyond a single Cox location. Cox is one of the worst…read morecompanies I've dealt with. Their customer service is beyond terrible. My bill increased again and is now $295/month for internet, phone, and cable. When I called to discuss it, I was given the runaround, had calls dropped, and ultimately wasted several hours with zero resolution. I then emailed and was met with more obstacles. They refused to assist or escalate my issue unless I verified my account via text message, despite me providing all other requested information. I eventually received a corporate contact, which hasn't been much better. It's been days with no response. It's clear they don't value their customers. Several friends have already left Cox, and I'm about to join them. Do yourself a favor and choose another provider. Google Fiber and a streaming service will save you money and frustration.

Had no issues ...... if I had questions an agent always knew the answer..... or found someone who…read moredid..... No negative phone issues at all .....

I had to FINALLY update my Samsung S9 phone today. I stress with change on almost everything…read more Nehemiah was SO MUCH HELP for us today from start to finish!! I'm slowly adjusting to my new phone and he made it alot easier. GREAT CUCUSTOMER SERVICE at this Verizon location!!

My experience with Trepic has been great. We recently moved and had few options for service…read moreproviders. We saw some yard signs on our street for Trepic and filled out a request online. I was called and texted by Eldred. He was polite and professional and explained everything. He personally came out the next day to inspect our yard to determine where they would run the line. Two days later they installed the fiber from our alley, and the next day Kyle came out to install the hardware. Everyone was great, the service was superior, and we've had awesome Internet speeds ever since. It's totally refreshing to speak with Eldred and have a normal human interaction. Just prior to this experience I was getting an infuriating runaround from cox between the AI bots and their shabby customer service just to cancel. I am pleased to support a local business and urge you to consider switching to Trepic. I read a bunch of the reviews on here after we had already became subscribers and was a little surprised to see some of the not great reviews. I then saw Eldred personally responding and taking accountability for each review. Talk about professional, this man is real and he actually cares. Thanks Eldred, Kyle, and the Trepic crew!

Started Services in Eloy, and found that service wasn't enough for my business needs. Cancel within…read more3 days, and was charged 180.00, absolutely not acceptable. As a Pilot, there are many times that I reduce my charge when I don't fulfill the customer needs.

Gilly WOW'ED me. Very approachable, took charge of my situation and handled me with care. I was in…read morebetter hands than ALL STATE. If I had 1 suggestion it would be to give Gilly a raise. He OWNED the situation and made this my most favorable and memorable experience! He's definitely the cream of the crop. I would say his customer service was platinum but the truth is he was priceless!

Tony at the Verizon store on Val Vista Rd in Mesa was outstanding. Even though the store was…read moreclosing soon, he was extremely patient, helpful, and knowledgeable. He never made me feel rushed and gave me a positive opinion of Verizon. I would absolutely recommend Tony and this store to others living near this location. I left feeling grateful for the experience! Thanks Tony and Verizon!

Saved me $50 a month by simplifying my cable bill while making my internet faster and reaching all…read morecorners of the house.

Luis is one of the most knowledgeable technicians around and Sun Desert focuses on treating the…read morecustomer right!

From the owner: Sun Desert Communications, LLC has been proud to be your local authorized DIRECTV retailer sInce…read more2015. We strive for unparalleled customer satisfaction and provide the greatest possible service experience for our customers. We aim to provide the the best product available, making the ultimate benefit of our customers our number one priority. Call us today and get the entertainment experience you are meant to have.

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

This is the single most annoying company in the valley. I have a No Soliciting sign on my door and…read morethree weeks ago, some guy from this place rang my bell and pounded on my door. I was livid and intentionally stayed in the house because I didn't trust my temper. I thought maybe he was just too dense to know what 'soliciting' means. I bought a new sign. "No Soliciting, DO NOT ring bell or knock". A week later, guess who is back? It's the SAME guy knocking right over my sign. I went out and scorched his behind and sent him on his way. He was still trying to sell to me while I was berating him for waking me up. He says, "It's light out" like that makes a difference. I told him to not come back. Now here we are another week later and TWO of these guys show up for the same reason, "your neighbor has our service". I don't care what my neighbor has. I asked, "Did you see this sign?" Guy laughs and says, "Yes, everyone had those. We ignore them because we HAVE to talk to people." Are you KIDDING ME? I have this sign for a reason. I work from home and I have dogs. I do not want the dogs barking, I do not want my work calls interrupted by ringing and pounding, and I definitely don't want them interrupted by ringing, pounding, and barking. On top of that, sometimes I work at night and nap in the afternoon. I am very irate when someone wakes me. This company needs to learn to read, to make notes about who they've already bothered, and they need to stop coming to my house. Also, if someone ignores pounding on their door, which they obviously heard, then ringing the bell is only fanning the flames.

When it works, it's great. We are in our 5th month of using. And, the freeze framing of apps (TV…read moreviewing) due to buffering issues are increasing. And, most of time we only have 1 TV using the service NOTHING ELSE! Sometimes this happens 2-3 times an hour. The freezes last upwards of 60 secs. NOT GOOD. Sometimes it just goes blank and I have to recall the app. Now, last night 2-6-26, we got 2 hrs. of lower resolution (VERY SOFT) and dim viewing. I tried everything, rebooting TV, Roku, modem, replacing the HDMI cable. All I wanted to do was wind down a long week watching TV. Didn't happen. The resolution finally got back to normal around 11:30p ish. UGH! Oh, and the speeds they promise....LOL, has never happened....NOT EVEN CLOSE. Typically half to less than half.

After years of service, we recently cancelled CenturyLink and moved to Google Fiber. Not only is…read moreit cheaper, but the service is significantly better. I cancelled service the day before the next billing period to assure a clean exit only to be told by CenturyLink that they take a few business days to process such requests and now are requiring me to pay for a days worth of service - which I can't use since equipment was returned when cancelled. I tried speaking (chatting with representatives, the first agreed to correct) and asked I check back in a week. Unfortunately, after the week, nothing done, chatted again and this rep and his manager were unwilling to follow common sense. So I asked them to mail me the bill. Why companies don't put common sense practices into place amazed me. It is going to cost them more to produce the bill, mail it, and process my payment then it would be to just waive the one day bullcrap they are trying to get from me because they can't process closures when requested.

This review is for CenturyLink as a company--not the technician who was finally dispatched. He was…read moreexcellent: kind, professional, and very helpful. That said, I've been a loyal CenturyLink customer for nearly 10 years, and the recent outage experience was incredibly frustrating. It took them an entire week to send someone out. When they finally did, they gave me an 8-hour window with no real-time updates or notification when the tech was on the way. I was literally walking out the door for an essential errand when he arrived. During the 7 days without internet, I spent hours trying to reach a human being. The phone system just loops endlessly, and it was nearly impossible to get help. I work from home, so I had to spend extra money to tether to my phone and find public places to work--in the Arizona heat, no less. After all that, CenturyLink offered me a $9 credit for the inconvenience. Honestly, that felt insulting. The service itself is generally slow, though to be fair, outages are rare. But when they do happen, the company is extremely slow to respond, and customer service is nearly nonexistent.