These folks are pros and a pleasure to work with. My husband and I hired R&R for a hefty deep…read morecleaning job in preparation for hosting family from New York. The house hadn't had such a cleaning since we had moved in and our pipes were causing problems, so the job was actually much larger than the time we gave them to do it. We worked together with the team to re-strategize for the best clean, and they left the house looking fantastic. We missed nothing, and they still were able to give extra attention to details. Renson led the team, and it is clear that, for him, this is a personal passion--he's happy when everything is just right. He even made suggestions about organizing the kitchen for more practical use. We are sure to be seeing them in the future. We have already decided to hire them again for recurring services, and we are looking forward to it.

Great service! Answered all my questions before booking. Fit me in on short notice and crew did a…read morenice job, very thorough. Thank you!

We had just gotten the interior of our house painted and needed it cleaned ASAP before moving our…read morefurniture back in. I found Swanky Home Pros, and after living here for so long, I don't know how I didn't find them sooner! They were amazing from start to finish. Scheduling was effortless, communication was great, and the team worked efficiently to get every corner spotless, including all the leftover painting dust. I will definitely be hiring them again for future cleanings!

Absolutely recommend. The Swanky team was very communicative from the moment we booked and a follow…read moreup to ensure our satisfaction. Our lovely cleaner came in turn our home into a fresh slice of heaven. She even cleaned/vacuumed our washer/dryer!? I have used a couple other cleaning services but none can compare to the excellent experience and quality of Swanky!

Jackie did an amazing job cleaning my place. She placed special attention to places I did not think…read moreto consider, like my walking pad. My base boards and hard to reach place she managed to conquer. She also had a good eye for organization, whereas quite a few items have better spots and are visually more appealing in there new locations. My dog also loved her, so I knew she was great. I recommend Austin Cleaning Crew, as I have tried a couple other cleaners and this is the best of them

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

I requested Mystik Cleaning Service to clean my house after my tenant moved out to prepare it to…read moreput the house on market. Needless to say based on my 1 star they did a horrible job. The only thing they did well was communicate via text message. As far as what they were paid to do - they did not do a good job at all. When I reached out to them I was very clear and said there are lots of spiderwebs in ALL the rooms that need to be cleaned. They acknowledged. They also said when the crew comes out - you can tell them what needs to be done so they can give proper estimate. Well the crew didnt speak English (not an issue, but dont tell me to communicate with them if they cant speak English) . So I had to communicated with the office staff via text, which they were responsive at. Told them exactly what needed to be cleaned for the entire house and what they didnt need t do in text message . I specifically said "all bedrooms should be dusted for spiderwebs and windowsills and blinds" EXACT words. OK - now for what they were paid to go .. They came and "cleaned" the house. They missed cleaning half of the spider webs in the house-I kid you not. Now cleaning spider webs is relatively easy - but they messed that up. They also didnt clean one toilet and left one shower with mold in the soap nook. they also didnt clean a 15 year old newspaper at the top of the kitchen cabinets and obviously didnt dust that area either. And they didnt mop 3 areas with stains on the LVT floor (which was easy to see). so they said they would come back out and fix those. I said fine. No this is not my residence - so I already went once to try to explain what needed to be cleaned and then again to check on the work once they did it the first time. So they came out another time - and said they would address it as "Top priority". They came out. Asked me to come out before they left - I said Im at work and cant make it - but i gave you pictures of what needed to be done. that evening i went back out to the house to check the work. Well guess what - one whole bedroom has spiderwebs in all 4 corners and walls. They didnt clean the shower mold that i gave them a picture of. I reached out and said you missed spots and instead of them coming out a 3rd time - I said i would clean it myself as its easier then trying to get you to do it as i dont have time to babysit you to do a job I paid you for and shouldnt be too hard. They said that we didnt charge you for the 2nd time we came out. Im like yeah cause you didnt do the job the first time. - what audacity to say they did me a favor to come out a 2nd time to fix what you missed the first time. Needless to say I told them to return $100 of my $300 fee($253+$50 deposit) given they couldnt do their job properly. They refused and I am disputing with the cc company. Anyways - I would never use them if they cant clean an empty house- how good a job will they do in an occupied house. The owner seemed very nice and professional but their cleaning SUCKS. I have attached some pictures of what they missed - and my invoice so they cant dispute and say Im not a customer. This section is in response to the incorrect response from the owner: He is correct - they did return BUT still missed spider webs that I mentioned. I never asked for old things to look new, this was a move out cleaning not a remodeling to make things new - dont know where that comment came from. Total Lie. Also he totally is lying when he said I asked for a full refund - I only asked for $100 - I was clear about that in my review. NEVER did I ask for a full refund as they did clean some of the house- but they didnt do a complete job as they were paid to. I gave videos and pictures of what was missed. It all documented. As far as credit card dispute - its still open as of today - I just submitted more documentation they wanted. You couldnt do the job you were paid for - not an issue with my expectations. Stay away - plenty of better cleaning companies that are honest and do a much better job. See my messages to the owner regarding the PARTIAL payment - I never asked for full refund.. Owner is lying to discredit my review. Well I have proof - see attached pictures.

Mystik Cleaning is superb! Maria who sets up the appointments is so friendly and prompt at…read morescheduling. Jesse and Olivia have taken care of us twice now and done a stellar job deep cleaning our filthy RV! They were punctual and very professional. Turn key service and great pricing! Thank you Mystik!

Managing a rental properly remotely has its share of challenges - even more so in the cases of…read moretenant turnover! I was on the hunt for a reliable and quality move-out cleaner, and that's when I came across Moply. At the time, there was only one (1) 5-star rating on their Yelp page, but I took a shot, and it worked out completely! They got to the property right on-time, took before/after pictures, and locked up after they were done with the keycode provided. I also really appreciate the dashboard to look at my cleanings, and the confirmation notifications that occurred with a receipt. Definitely bookmarking this company moving forward.

They have cleaned 2x for us, a serious deep clean and then after an estate sale. I trust them,…read morethey communicate well, and do an excellent job. I wouldn't use anyone else!

I've lived in Austin nearly my whole life, and for over a decade, I had the same incredible woman…read morehelp me clean my home--until she grew too old to continue. After that, it took a few tries (and a lot of patience) to find the right fit... and thank goodness someone recommended Enviromaids. From the start, they've been communicative, professional, and incredibly respectful. They come fully prepared with everything they need and have a seamless, systemized approach that seriously impressed me. Every visit feels like a true deep clean--my house sparkles, and I feel so at ease. They now come every two weeks, and I tell them every time: this is my favorite day! It brings me so much peace and joy to have a clean, refreshed home--and even my 5-year-old gets excited when they arrive. If you're looking for a trustworthy, experienced team that genuinely knows what they're doing, Enviromaids is it.

The owner just called, yelled at me, threatened me about how powerful she is in Austin and that if…read moreI left a one-star review, she would tell people and make my life miserable. Issues with service: They do not use cleaning products. They use your dish soap on your kitchen counter to clean your counters and bathrooms - zero antibacterial cleaners used. I tried working with their team four times, gave clear and respectful feedback, and the owner called to cancel 30 minutes before, denied providing poor service, and threatened a customer. The other team member is great, he was always professional, but it's a bad sign when the CEO/owner doesn't respect or acknowledge poor cleaning services and has an ego about their years of experience instead of remedying the situation. She only changed her mind on canceling the service when she found out I was going to leave this review after 6 minutes of gaslighting me. Unprofessional, poor cleaning, DO NOT USE.

We sold our house so needed a 'move out' cleaning. The first young lady that showed up to clean…read moredidn't seem to understand this. She was very pleasant, but she did not clean the tubs/shower in any of the bathrooms. Ben did have another young lady work with us and she did the job wonderfully. It was a bit complicated because it was finished after the house was sold. Communication was very good, and the job got done.

What I value with a cleaning service is clear communication and a good service. And Ben with his…read moreteam delivers. I woke up this morning completely forgetting I had scheduled a cleaning and Ben was flexible enough to get me rescheduled, not charge me a cancellation fee (even though it was my fault), and set me up with monthly reminders. That in my book is top notch service that cares about their clients. As for their cleanings, they do a fantastic job. The small details of folding the towels and tending to the toilet paper are nice touches that we appreciate. The services are clean, beds are made, and the house feels refreshed. Highly recommend them for anyone looking for a cleaner

Easy to schedule, great rates and solid work. Everyone was really friendly and came on time.read more

Great speedy service. Was able to accommodate a next day cleaning last minute…read more Cleaned up for us after we had a party. Would recommend.