We love this local Mexican food restaurant. We frequent it often. I struggled between 3 and 4 stars because the food is typically very good. However, on almost every occasion the service is slow and very poor. For my first time ever, on my last visit, I left no tip. Service was just poor. They seem to hire servers either with no experience or servers that no one else would hire. Management needs to step up and train or hire better servers. Or hire better managers. This last experience was also the first time the quality of the food was not up to standard. Keep your food standards high and train your servers. read more

Poor service from a completely un motivated waitress who insisted substitutions were not allowed though they menu states they are. Tried to build the requested combo a la cart but she misses parts of the order. Food was okay but below expectations based on other locations. I highly suggest you skip this restaurant and visit their Gilbert road sister location. read more

Every time I've eaten at this restaurant, and the times I've called in a to go order, it has been the absolute worst customer service EVER. The employees are rude, lazy, and seem annoyed and inconvenienced about everything from start to finish. The food is decent, but the employees and service are horrible. I would not recommend. read more

usually have had really good experiences here but i got a to go order today of the tamales and they were frozen solid, literally. i was going to heat them up and eat them but when i took of the wrap there was a long black hair inside the tamale read more

Friend and I visited after hearing a lot of positive reviews. On a beautiful November afternoon we opted to eat on the patio...BIG MISTAKE! While the food and service was good, the patio itself was filthy; napkins, straw wrappers, and food all over the floor. We were there close to an hour and there was NO attempt to clean up. Sweeping as part of bussing the tables would be a big help. read more

Very disappointed in this restaurant. We came here after a friends' recommendation. The restaurant itself is in a strip mall which that in itself takes away a bit of the ambiance. The outdoor seating is much nicer though. Our waiter was very awkward and second guessed every word he spoke. He seemed really shy....kinda felt bad for him. I ordered a blended Margarita....and it was terrible. It tasted like a very cheap mix, and the blender didn't even blend all of it. As for the chips and salsa....the bean dip they give us was salty, and the salsa had no spice. The green salsa is actually sweet. Onto the food, I ordered the special chimichanga with Carne Asada. It was covered in a gross (cheese sauce?) That was supposed to be spinach cream sauce. The meat was so salty I could barely stomach it, and the meat was all I could find in the chimi. So plain but they just salted the crap out of it to make up for it. All in all I will never return here.....taco bell is better....and cheaper. read more

This is THE BEST MEXICAN FOOD IN AZ HANDS DOWN, I can eat the pollo fundido over and over and over again. Don't forget about their Tampiqueńa !!!! I could eat that for days too ! Definitely a must try !!!! I would give it a 10 out of 5 if I could !!!! read more

Absolute worst service I have ever received. This is my favorite restaurant and my and husband and I go there often. The service is SOOOO unbelievably bad that I will never go back regardless of how good their food is. You basically have to beg for chips and salsa, scream for a refill of water and bang your head against the table to get your check....EVERY. SINGLE. TIME. Every single server is so oblivious to their tables. read more

I was pretty skeptical about the place before entering and I had every right to be. The service was alright. One woman was really nice but never really came to check up on us; no one did for that matter. The bean dip is good but the other 2 salsas were a little bland..I kinda forced myself to eat it. I ordered a veggie burrito and the person with me ordered something with crab. Her food was okay, the crab was so artificial though and definitely not worth $10. My burrito was literally a mush of beans and I couldn't even take another bite. Sadly wouldn't eat here again! read more

Mediocre place and mediocre food, Their staff is alright! Not outstanding! Their old location was so much better!

This is probably the worst Mexican Restaurant I have ever been to. Went there with the kids for Father's Day. Service was slow and they hardly ever came around to fill our drinks. We ran out of chips and salsa and had to ask for more. Salsa had no taste and all and we had very few chips for four of us and had to wait for the bean dip. We were told that they were making more salsa. Come on folks, what's with that??? You are a Mexican Restaurant and don't have your salsa made prior to opening? I had the Quesadilla and it was lousy. No cheese, or very little and lacking meat and flavor. Have had better at Taco Bell! My husband had the Fiesta Burro and it lacked taste and chicken was dry. Not served with any rice or beans like most Mexican Restaurants. One word to you, DON'T WASTE YOUR TIME OR MONEY TO EAT HERE!!! Will never come back there as there are many better Mexican Restaurants than this one. If you want real Mexican, try Nando's, it beats this place hands down. read more

Salsa and dips are runny, look and taste bad. Not sure how a place with mex food this bad can stay in business. Go somewhere better, why eat crappy food? read more

Some how we have become regulars to this place because it's so good. This place has the best Mexican breakfast. The Chorizo Omelet is delicious, as well as the French Toast. Dinner is really good. I recommend the beef tacos. The chips and salsa are perfection. Always great service and food. read more

Great food...forgetful waitress...ice tea runs dry and chip basket empty. Needs better and more professional service.

I've eaten here a few times before and quickly became obsessed with the bean dip and the green salsa. Then I ordered the salmon taco which has mango salsa and oh my gosh SO good! I don't live in the area so I only get the opportunity to eat here a couple times a year. I most recently went for lunch and ordered my usual. Later to be told they were out of salmon! What the?! Day ruined! I opted for the shrimp taco instead but asked for mango salsa instead of the usual pineapple. It came out with pineapple. Decided to keep it. And after I got done eating the super sweet server comes out with a shrimp taco with mango salsa. But too little too late. And bummer I live too far to bring it home. But he felt bad about the whole thing and took care of our entire bill. Super disappointed about missing out on my favorite taco but pretty pleased with the service. I will definitely call ahead to make sure they they aren't out of salmon next time. read more

Terrible service!!! This is not a place to take more than 4 people. Our food came out in shifts 30 min from 1st dish on table to last. No chip refills no sofa refills with out flagging someone down. read more

2nd time lunching at Gecko Grill, great food, great service, great lunch

When we asked for more salsa and bean dip with our chips, we were told we would be charged extra? I ordered a cheese enchilada and asked if it came with onions. 'No, I would have to charge you extra for onions....' Food was just average... Too many other great Mexican restaurants in the area... Would recommend you go to one of them!! read more

My daughter and I ate at this location and loved the food and service!! The chips, salsa and bean dip were so yummy! And I typically don't care for bean dip. The mango quesadilla was the best quesadilla I have ever had!! read more

I've been going to Gecko Grill since it's opened. Food is yummy and their Vallarta and Salmon enchiladas are amazing. Never had a bad meal here in 17 years. read more

Thank you Denice and Tara and all the amazing staff for a wonderful night! The food and service was amazing!

Make sure you don't order a la carte I ordered 2 cheese and onion enchiladas and they charge me $11.36 can you believe it !!!! that is highway robbery !!! No where on their menu is the price per enchilada al la carte. Lesson learned always ask before placing the order! read more

The food here is pretty decent Mexican food for the area. I've definitely had better. The bean dip for the chips is quite enjoyable however the salsas leave some to be desired. The meat was above average but not the best. All around nothing special but not a place to overlook if you're just craving a quick sit down bite of Mexican food; and for the price there are definitely better places in the valley. read more

Staff was friendly but the food was dry and bland at best. Enchilada didn't taste right and the cheese they used was almost like a mozzarella cheese.... never had it that way before. Their Carne asada tasted off... read more

I've been to Gecko multiple times due to their amazing food. However the last three times I have got nothing but poor service. This time specifically when we walked in we were told to choose where we would like to sit and someone would follow us. Chips and salsa made it to the table as soon as we sat down by one of the bussers. We were not greeted by a server and it had been a little bit. So I then went up to the front to ask if someone was going to take our order. There were about 5 people just standing up front. Instead of one of the workers saying they would be with us as soon as they could. The lady up front just asked me where I was sitting and told me to show her. As I had my back walking to her showing her where I was seating, the guest with me saw her roll her eyes and act super annoyed. I was not trying to be rude and did mention we did get chips and salsa so we had been helped just not from an actual server. As we were leaving everyone was still up front yelling and laughing as if social hour was their main priority. I love gecko grill and just hope in the future that not only will the food be amazing but the service will be half decent to enjoy my experience that much better. read more

The salsa was good, but it went down hill from there. The service needs improvement. Things were OK, but nothing to go back for, Taco Bell is actually better. We had such high hopes. The search goes on :( read more

Overpriced, small portions. They need to increase the size to make it work or lower the price. The food is good, but not when you can get a nicer meal for a better price elsewhere. read more

Very addicting! I go there every chance I can! Clean, open space, great service! Amazing food!

This is one of our favorite Mexican restaurants. Love the variety in the menu, especially the green sauces. Have been to this new location and have always had good service. read more

New to this area and tried Gecko Grill out because I always see a line outside! We've gone for breakfast and dinner; both were delicious. The place is very small and very busy so get there early and expect a wait. The wait is worth it though! read more

The food is fabulous (I love the Gecko Burro and Pollo Fundido...and the strawberries and cream--one word-- AMAZING), the service and location are awesome and their involvement in the community is so great! I love supporting a great business like this! read more

uhh.. yea. So, I used to order lunch from this place about every other week, sometimes once a week, sometimes a little longer. Usually there's never been a real problem until I called in a to-go order on a Saturday evening. I gave the girl (who never identified herself) my order, she repeated it all back to me and said it would be 20 minutes. I arrived 20 minutes later and went to the counter--only to be told that my order wasn't entered, and the two kids at the counter looked at me like they were deer in headlights--frozen in time and completely had no idea what to do next. No apologies, no "hey, let me get my manager.." NOTHING!! Uh.. what?? Seriously? I didn't have time to wait so I left. Looking around, it was no wonder my order got lost in the mix. For such a small restaurant--this place has WAY too many servers on a weekend evening. These poor kids are climbing over one another to get to their tables and in server areas. Still--even if Miss Unidentified couldn't get to a terminal to enter my order, I'd hope that she was trained to give an order to a hostess or manager to take care of so that customer service isn't compromised. Oh wait.. not this time. So--I requested a manager's email via the restaurant's facebook page, and it was promptly answered. The person managing the FB page requested my email to pass along to a manager or owner to contact me so I could voice my concerns. A few days pass, nothing. I reached out again, and declined to give my phone number for someone to contact me because one method is plenty and if this restaurant's management actually cares--they will use it! I still have not heard back from these people and they've forever lost a customer and whole office that would order food for lunch since it's so close. Bottom line--management apparently doesn't care if there's a problem, or if they do, they certainly don't value the customer as much as they should. I did not ask for a manager in the store because there was nothing they could do for me, unless they could produce my order out of thin air right at that moment, because I couldn't wait another 20-30 minutes for my food to be made. There's a reason people call in to-go orders. Total fail this time, Gecko Grill. It would be in your interest to train/retrain your service staff on carryout ordering so that more situations like these don't happen. read more

Service was very good and so was the Food. Loved the green chili burro. Their been dip tastes wonderful.

This place serves great chips and salsa as a complementary starter. The disappointing news is that - that was the only good thing out of everything that we ordered for dinner. The chimichangas were bland - no flavor at all! Even the burrito did not have any spice or sauce in it which could make it more edible. I would recommend the manager to seriously revise the recipes to make the food more exciting and flavorful! read more

Gecko Grill is my all time favorite mexican restaurant. I love the bean dip and green salsa. My favorite thing to order would be the fiesta chicken tacos! So delicious! read more

FAVORITE Mexican food restaurant. Everything on the menu is great, but I usually end up ordering the "Special Chimi" with the spinach-cheese sauce. Amazing. It's so big I usually have half for my lunch the next day. Whenever we head out for dinner, we usually end up at Gecko Grill. Also, we've tried their breakfast a couple times and think it's delicious too. If you find yourself headed out for breakfast, try them! read more

I usually fill up on chips and their awesome bean dip but all of the entrees have been too good that I eat all of that as well. I really like the street tacos. I have only been for lunch, I plan on trying breakfast soon. read more

Gecko is my favorite restaurant close to home. Chicken Tortilla soup is my favorite soup and theirs is by far the best I've ever had! The amount you get for the price is amazing. My husband always gets the fajitas and he loves them. Also they have a dessert that is strawberries in a sweet cream that is so good. I get it every time we go to take home because I am so full by the time we leave I can't eat it. Service is always good and quick. Be prepared for a little wait to be seated though because they are always so busy. If I could give them more stars I would!!! read more

Great food. The patio area is so nice when it's cooler outside. I get something different every time and it's always so good.

This place is sooooo frustrating!!!! If the food wasn't so good I wouldn't even waste my time with Gecko Grill. The service is 0 star!! Today I walked in to no less than 3 people standing at the front. Nobody greater me as I stood there for 1,2,3,5, 7 minutes. Finally people came in after me, walked passed me and were seated immediately. read more