Owner was personally involved in my car repairs from start to finish. His…read more communication throughout the process was excellent. The whole experience was exceptional. Feels great to be treated respectfully, don't find that so much anymore.

OUTSTANDING!!! I have a 2003 Jeep TJ with a 5-speed manual transmission. After hearing some…read morenoises, something broke and my drive train locked up. I figured I broke something in the transmission (judging from past experience with a different vehicle). Most transmission shops in the area refuse to touch a manual transmission. I went to see Mark at Cottman Transmission in New Castle. He showed no hesitation whatsoever. After we talked, he immediately dispatched a tow truck, at no charge, to pick up my vehicle (on a busy Friday) and had my Jeep in his shop within the hour. On Monday, he had determined that the problem was broken gears in the rear differential, and NOT in my transmission. This was good news! He gave me a very fair estimate, and I picked up my fully repaired Jeep on Wednesday after paying a few dollars UNDER the original estimate. In addition, he had checked out the rest of the drive train to ensure everything was in good shape. Overall, the service from Cottman Transmission in New Castle was excellent, and Mark was extremely professional, knowledgeable, courteous, and very responsive. Honest, reliable, and eager to serve a first time customer, I wouldn't hesitate to come back, and I highly recommend this shop. Lastly, I have a 1979 Jeep CJ-5 with a Chevy 350 in need of a new transmission, and I look forward to working with Mark to get it back on the road for the spring Jeep season!

Best place on earth to get your car fixed. I'm so happy. They even took it through inspectionread more

If your car needs any work done on your vehicle it will take them almost a month to get your car…read moreback on the road. If you need an oil change they can do that in a day. So for people who needs there vehicle stay clear. They do have good mechanics but it just takes them a long time to get it finished in a timely manner

Great professional and friendly service. Extremely transparent!…read more Would highly recommend!

Campanella's is amazing and their staff is extremely knowledgeable and friendly. I have serviced…read moreall of mine and my family's cars here and they always treat me right. Great prices and very honest!

If you want it done right, at a fair price, and professional service, THIS is the place. Mitch was…read morehelpful, professional, and courteous from start to finish. I can't say enough and there aren't enough stars to put on a review!!! Had a transmission start to go on a 2018 Suburban, and left it in the lot on a Sunday after speaking with Mitch on Friday. I did not expect them to even get to it on Monday since this was not scheduled or anything. Got a call Monday with diagnosis, estimate, and an expected completion date. He called a few days later to update me on the progress and even confirmed it would be done sooner than initially expected. The rebuild included road testing, and the odometer proved that was done sufficiently. The bill came in just a bit lower than the estimate. I had done my research on this beforehand, and spoken to others with the same vehicle and knew this was a fair price. I am confident I wasn't ripped off. No BS, not shady, no surprises. Just fair, honest business. This place is one of very few left out there that you can trust.

Excellent, attentive & quality service! This is where I'm taking our family cars from now on!read more

Crouse Auto Body took great care of my car and me! Car…read morelooks brand new ! They fought with my lousy insurance company so that I wouldn't have to! Insurance company was fine until I filed a claim! GRRRRR! I HIGHLY recommend Crouse Auto Body!

My car went off the side of the road the tow driver lied about accident cleanup fees, fees to clean…read morethe tow truck bed my bill was $900. I spoke to a supervisor and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid" -I showed proof by several videos -Abuse of power by a tow company

We have been taking our cars to them for over 5 years and never had an issue with the work. Always…read moreup front about the cost and honest. I had a bad thermostat put in they didn't hesitate to replace it. Although the price is a little bit higher than other local shops, I say, "You get what you pay for." It's hard to find an honest mechanic that will turn down the job when they know they can get away with it. I would look no further if your looking for an honest mechanic who does great work and always takes the extra time to listen and give an educated response.

Fox Run Automotive does have great mechanics. What surprised me, however, was receiving a large…read morediagnostic charge on top of the repair costs for work that was done at their shop. They ultimately chose the wrong part for my vehicle, which resulted in me being charged even more for them to install another part. This additional part and the cost to install it were never discussed with me before they made the decision to proceed. Thankfully, they did not charge me more money for the part that they chose. I should have taken advice to take my car first to an auto parts stores like AutoZone, Advance Auto Parts, who will scan your "Check Engine" light for free and print out the diagnostic fault code (e.g., P0300). Bring that code to the dealership so you aren't paying $200 just for them to plug in an OBD-II scanner. For this reason, I will not bring my car back to the shop again.

Well, folks it seems that the deer are winning the challenge of sharing the road!! I just had my…read morefirst awful encounter with a deer. Once you get over the initial shock and can view the damage, then what's next? Fortunately, there is help, Call: 410) 398-2010 to reach PURNELL Body Shop located in Elkton, MD I have always had reservations regarding where I take my car for service, as it is my "baby". Purnell is privately owned not a chain. You feel that singular attention when you go for your estimate that continues through the repair. We had a very good experience with Purnell from: insurance, replacing damaged parts, paint, to rental car. Nicholas is a terrific point man. Nick provides sound advice and gives updates on everything from part acquisition, costs, and when your car is expected to be finished. Purnell strives to turn a bad experience into a satisfied one. Can they deliver, yes they can....

Exceptional Service & Craftmanship!!!…read more Our family has trusted Purnell Body Shop in Elkton, MD for years, and they've never let us down. As a locally owned, family-run business, they consistently deliver top-notch auto body repair service with unmatched professionalism and care. Their attention to detail and commitment to quality workmanship are truly impressive. Even after my mom moved out of state, she still chooses to drive over 42 miles just to have her vehicle repaired at Purnell- that's how much we trust them! From timely service to flawless repairs, every experience has been smooth and satisfying. Thank you, for your continued excellence and dedication to your customers. You've earned our loyalty for life!

Avoid!! Charged $150 after going in with the engine light on, codes provided,and explanation of the…read moreissues. Was told nothing was wrong and charged that amount to "clear the codes". Currently sitting with my car, with engine light back on and same codes, at a different shop. Was told the reason the light kept coming on was bc the codes weren't cleared "professionally".

Went there as a 1st time customer. I have a 40 year old classic car and requested an oil change…read moreusing Valvoline oil I use for the car. They refused my business! They only use overated overpriced Castrol oil for every car they service. Thanks but no thanks!