The photos show the lazy job I had received. I take full…read moreaccountability for not replying when I first said I would. However, I followed up a couple weeks later asking if a certain date worked. I even explained that I had been busy and said the only time I'd have to bring in the car would be the following week. I paid $450 for this wrap and an extra $100 for the wrap itself. When the first job was done poorly, I went back to the shop to address the issues and they said they would fix it. I texted on a Tuesday expecting a response, and I waited until Sunday to follow up again. Instead of Lisa taking accountability, she told me I "did not reach out," which is extremely unprofessional and untrue. I had apologized for being busy, and I did reach out; she just did not respond. When I reminded her the job was poorly done and how there had been no response, she took zero accountability and tried to use my words against me. Lisa ignored my response when I explained how the situation should have been handled and how she failed to reply in a professional manner. As the customer, I should not have to teach someone how to treat me correctly or how to run a shop professionally. I wasn't trying to start problems; I stated the truth about the situation, but she did not like that. I went back because I had already paid and just wanted the work corrected. I dropped my car off again on Monday around 11:30am. The shop texted me claiming the wrap "wouldn't adhere," which I knew was an excuse. I told them to proceed because the material was fine, and if they couldn't install it, that was their shop's error. The rest of my car's wrap was perfectly fine. To double-check, I contacted the previous shop, who confirmed this shop was making excuses, saying, "The wrap sticks just fine. It sticks on the rest of your car fine. They're talking nonsense." I knew they no longer wanted to service me, and I no longer wanted their service either. I paid a good amount of money for this treatment. I made sure the job would get done. The shop told me the job would be done by Wednesday late afternoon. This was the second time they confirmed a deadline and failed to meet it. I made it clear from the start that I have a busy schedule and cannot afford delays, yet they did not respect that. Removing and rewrapping a front bumper is a 1-2 day job, it is not like I was asking to wrap half the car. I set a boundary that if it was not ready by 5pm Wednesday, as they confirmed, I would request a refund. My whole car was wrapped, had parts added, brakes caliper color change, and badges blacked out in about a week. I took it to another shop before taking it here. (Dependable Guys in Santa Ana) I am not a professional, but I am not stupid. There were no photo updates either, I had to ask for them. When they finally sent a picture, the wrap looked freshly slapped on two days after I dropped the car off. The day I dropped it off, they said the wrap did not adhere. It looked like my car sat there for two days until I asked for the photo, or it took them two days to remove a month old wrap and throw on one big piece lol.. My car is a small sedan, a CLA, not a supercar or SUV. Her words were: "Ok we will remove all the wrap and give you your money back. Come and pick it up today." She added, "You are demanding the refund so come get it. We cannot accommodate the time frame for you. Thank you we will be gone by 5 so please make it in time so we can process the refund." However, Mark (the installer) had reached out to me and told me him and his co worker would come into work early to finish the job. This was the second time they broke their own deadline, and instead of taking accountability, she tried to flip it back on me. Lisa took everything personally when this situation should have been handled with professionalism. I never asked them to remove my wrap; I just wanted the job done properly. The installer Mark was professional, but Lisa was disrespectful, dismissive, and extremely immature in how she handled the situation. I told them to leave the wrap and keep the money. This was their mistake, which took up the free time I rarely have. Even after I explained my situation, reminded them of prior mistakes, and was patient with the delays, they still couldn't get the job done on time. I didn't want or need the money back; I needed my car back lol. It was clear they didn't take me seriously, and I was forced to escalate this further, which she didn't like either. This was waste of time and caused unnecessary stress. I was frustrated because I had to deal with unprofessional and immature behavior. All I got were excuses, missed deadlines, and poor communication. This business does not stand on its word or its service. Don't bring your car here. Many shops in OC offer far better service and professionalism. I recommend Dependable Guys in Santa Ana! It turns out the wrap sticks just fine and clearly they were making excuses... 3 weeks no issues.

Service is thorough and honest. Had my steps installed, it was done quickly and I love them. This…read moreis the second truck I had steps installed as I have complete faith in their work and price.

I brought my BMW X1 in for upholstery work on the headliner, and I'm very grateful for the care and…read moreprofessionalism I received. During the repair, several significant issues came up, but the team went above and beyond to address everything in a timely and thorough manner. They communicated clearly, handled the situation with integrity, and made sure the work was done right. Would recommend to anyone needing upholstery work done!

Prestige is the real deal - Matthew took special care of my Cayman as the headliner was due for a…read morereplacement. Clear communication, very fair price, and excellent work. 10/10 would recommend! He even expedited the turnaround time for my birthday weekend. Thanks Prestige!

It has now been 2 years since I got my car front PPF, and I am so grateful that I made this…read moredecision. I recently hit a loose car tire on the freeway which left some damage on my front bumper. The PPF came in clutch and protected most of my original car paint. Unfortunately, the impact did penetrate through some parts of the PPF and left residual scratch marks, however had I not had the PPF the damage would have been much worse and cost a lot more to fix. Leo, Allen, and Dom were so kind to help me clean up and fix the area and make it look as new as possible. Not only did I receive high quality products and services from them 2 years ago, but now I receive a lifetime of trust in anything car detailing related!

I took my car in for a full ceramic tint and ceramic coating, and I couldn't be happier with the…read moreresults. We had never tried ceramic tint before, and to my surprise, it's amazing. It does a great job keeping the car cool, especially on hot days, while also providing excellent UV protection. The ceramic coating has made washing the car so much easier and keeps it looking shiny and clean with minimal effort. Overall, I'm extremely happy with the experience. The team at XE provided outstanding customer service, professionalism, and attention to detail throughout the entire process. Highly recommend them to anyone looking to protect and enhance their vehicle.

I have been bringing my VWs (Jetta GLI and GTI) to EMD Auto for the past 7-8 years now and have…read morealways had wonderful experiences; from everything like oil changes to oil leaks, o2 sensors, carbon cleanings and just general automotive Q&A and advice via phonecall and emails -- Thomas, Tyler and the team have always been amazing and helpful! I moved out of Anaheim a year ago and will still make the trek to have them check out my car. They're the best! Thanks EMD Auto!

I discovered this shop years ago, and they've continued to provide excellent service…read more Maintenance I have done multiple, I also purchased emd spacers for my q5! Thank you, Thomas, and front desk Tyler, for your kindness and dedication. They offer comprehensive services including maintenance, repairs, upgrades, wheels and tires, alignments, AWD dyno testing, and more--all delivered with genuine care.

Hands down the best auto shop around. The customer service goes above and beyond in a way you just…read moredon't see anymore. No matter how tough or complex the repair is, they get it finished flawlessly. Fast, highly skilled, and honest. 10/10 recommend!

Came in with another issue from a different shop and I was immediately greeted with help, Baja took…read moreme in as soon as I was available to check out the issue, and narrowed it down that same day. Very transparent and doesn't BS you. He will tell you how it is to avoid confusion later down the line and I found that way better than sugarcoating potential issues. He mentioned that if I ran into the same problem I was having, or a new one then he'd take me back in, unlike the original place I took it to. Would highly recommend this shop to anyone looking to get pretty much anything done to their car, i will definitely be back!

I've owned modified cars for years, and one thing I've learned is that there are plenty of shops…read morethat can install parts. Very few shops can actually think. Project Import is one of those rare shops. What separates them isn't just the quality of the work, it's the level of thought that goes into every decision. They don't just ask what problem you're trying to solve today; they ask where you want the car to be years from now and build accordingly. Every recommendation is made with the long-term goal in mind. I've brought them some complicated issues on my 1JZ-swapped E30, and at every step they've been realistic, honest, and incredibly meticulous. If something needs attention, they'll tell you. If something doesn't need to be replaced, they'll tell you that too. No upselling, no shortcuts, no guessing. Just real diagnostics and real solutions. What I appreciate most is that they refuse to take the easy route if it's not the right route. A lot of shops will get a car out the door as quickly as possible. Project Import takes the time to do things properly the first time. In the long run, that actually makes their work a bargain because you're not paying another shop to redo it six months later. Their fabrication, attention to detail, and workmanship are top-notch, but honestly the biggest value is the trust. When they tell me something, I believe it. When they recommend a path forward, I know it's because it's the best solution for the car, not because it's the most profitable solution for them. At this point, I won't take my cars anywhere else. If you're looking for a shop that's honest, highly skilled, forward-thinking, and genuinely cares about doing things the right way, Project Import has earned my highest recommendation.

I was completely taken by surprise. Kiet was very professional, friendly, and knowledgeable. Based…read moreon the reviews, I was worried they might damage my car, but everything looks perfect. Maybe those were older reviews. I think Project Import has grown a lot since then. Kiet shared a lot of information about my Lancer Evolution. Not many shops understand these cars since they're rare and complex. Kiet and his worker (Duong?) were able to work on my car without any issues. The price quoted was exactly the price I paid as well. I will definitely be a returning customer. I really hope they maintain this high quality of work, especially on my car, which is very special to me. My car is running so smooth now and shifts better. Thank you very much!

Customer service is very poor. Had a payment issue and they were unwilling to help resolve. Not to…read moremention they called and charged me an additional $175 in shipping or "they can cancel the order" after I placed my order (instead of owning their mistake) for a set of fenders which has literally never happened in my life. 0 integrity from these people

I would like to share that this was one of the most disappointing experiences I have had when…read moredealing with aftermarket car parts. Communication throughout the process was poor, and I had to reach out to Adam multiple times for updates. It took three separate attempts for me to finally receive a wing without issues. On the first attempt, the wing arrived with missing paint and noticeable paint drips. I was told this was how it came from the factory. Upon picking up my vehicle, I also noticed multiple handprints and dirt on the tail and surrounding areas of the car, which had not been cleaned. During the second attempt, the wing was replaced, but it had several scratches in different areas. For a $2,000 wing, I expect it to be delivered clean and free of any damage or defects. On the third attempt, I waited for Adam to arrive so he could personally inspect the scratches. He retrieved another wing from inventory, and I inspected it carefully to ensure there were no scratches or damage. The wing was then replaced on the spot. Overall, I believe this business would benefit from making improvements in communication, inventory inspection, and quality control. Greater attention to detail and double-checking completed work would significantly improve the customer experience.

We brought two cars here on a Saturday for tinting service based on the recommendation of a friend…read morewho used their service. We were really impressed by their excellent service and attention to detail. Prior to us committing to tinting, the staff showed us the different options and gave us a lot of relevant details to help us make our decision about the level of tinting. They tinted both of our cars, 5 hours each, finishing everything in one day. The pricing was very transparent and the communication was great. We were very happy with how the tint came out. It's hard to know who you can trust with your car but we can wholeheartedly recommend Aerowerkz Motorsport for tinting. We would happily recommend them to any friends or family!

If you want a shop that truly takes pride in their work and treats your car like their own,…read moreAerowerkz is it. They don't just do the job--they make sure you walk away completely satisfied. Huge shoutout to Arnold and his team for being so professional and delivering such amazing work. This is actually the second car I've brought to them. They did clear PPF on my first car eight years ago, and it still looks perfect--no yellowing, no peeling, nothing. That's why I came back, and once again, they exceeded my expectations. This time they wrapped the antenna, roof, spoiler, and mirrors in black PPF, did the full front end in clear PPF, and added black vinyl to the lower side door molding, rocker molding, and rear trunk molding. The cuts and edges are incredibly clean. If you're thinking about PPF or vinyl wrap, you won't regret choosing Aerowerkz.