Went to gci to set up internet service on news years eve. I checked three sites including their own…read morewebsite to make sure they were open. Got to the store not open.... someone give the memo to the 8 employees sitting in there at 4:22 with the doors locked.

I came in to deal with a rather unusual circumstance on behalf of my mom. This was not a regular…read more"dat to day" issue, however, the service I received from Anthony and Elpi was exceptional. Both were very courteous, professional, and took the time to fully understand what needed to be done and executed it flawlessly. Thanks guys!!

I came in and was ultra quickly greeted by Micah who was incredibly friendly and fast getting me…read moresetup with a genius. The first time I got Arrington and he was a real one. First of all he was incredibly honest with me and helped me explore my options with zero pressure. I came in for a cracked screen two weeks before my finals he could have easily sold me a new computer on the spot but let me know I had more options and discussed them with me. Instead of buying a new computer like I had expected to need he checked out my MacBook and let me know my screen wasn't all that bad and that they could order parts and id save over a grand. He was so helpful and relatable to my college finals panic. I appreciate what a good impression he left on me. When the parts came in they called me and let me know that I could bring my computer in for repair. I asked if they could hold the parts for a little longer until I made it through my last final of the semester, to which they accommodated for me. When I brought it back in to get dropped off Micah again was friendly and got me situated to turn the laptop over for repair with their genius in the Avatar tattoos. He was straightforward and helped me get everything squared away quickly. The experience was really great and incredibly simple. Coming in has been fast, honest and the whole store is clean and comfortable.

Purchase of a pair of wireless iPod earphones. The noise cancelling abilities of the iPods tied to…read moremy iPhone 16e worked.

Really easy to get set up with DIRECTVstream new streaming services! It was get my Drivers…read moreLicense, Set Up An Account with my Phone Number verify with a PIN, Enter My SSN for Verification put My Alaska Airlines Credit Card as a Autopay/Draft account and then scan in the 2 Boxes that I added unlimited DVR Storage so I can record as much as I want! Boom in like under 20 Minutes I was walking out with my 2 boxes which didn't take me long to set up at home in my Living Room and Master Bedroom. Mom and Daughter can stream to their smart TV's through their Tablets or Phones. I was hoping LG Smart TV's had an App for DIRECTVstream ready to go but they don't yet kinda bummed about that but it has a workaround hence the 4 Stars. GCI was forcing us off their TIVO Cable platform in Potter Vally & Highlands by March 21 so after investigation of the channels and hearing bad things about Yukon TV I looked at SlingTV and Others but decided on DIRECTVstream. Picture is so much clearer! So Awesome! I'd recommend it.

I needed an e-sim card on my new phone , I was already an art customer…read more I walked in and this is what happened. 1. I could see that there were others waiting to get help who were there before me. no one approached me to ask if I needed anything, unlike gci , or apple, was there an easy way to get yourself in cue. For Christ sake even the inept dmv and my bank has a way to put yourself in cue. I had to be assertive and and interrupt an interaction to get myself. And the guy before me, in cue. The list of those in cue is out of sight of direct vision of the employees who have no way of knowing how far. Shins they are getting. I listened for 10 minutes while JASON talked 9mm caliber cartridges and politics with a customer. While the waiting list got longer. Seriously? I'd love to talk 9mm and hunting .,,,but I wouldn't do it at work in front of people needing service. Gimme a break. How unprofessional. If I were his boss this would have been his last day. I called their phone number twice to try to get a manager to come out and get Jason going in serving...not bullshitting. I watched another employee hang up,on me twice because they didn't want to take the call.. So I interjected. And explained... That I was the one calling to complain to whatever managerial,,,,if any...control there was over JASON She Called into the back and two more assistants came out to assist in the lineup. I might add. The dude in front of me got tired of waiting and left the store. You'd think in this economic competitive environment... That ATT would take a more serious stance on gaining. And KEEPING customers. JASON. What a joke. Fire his ass! Enabling assistants to hang up on me and send me back to the recording cue.... Stop that. I've already been tempted to give Verizon a chance.... Heads up. This is a reason..... Bad business.

I will always recommend this shop to anyone who needs phone repairs or is looking for a good deal…read moreon a purchase. The staff is friendly and intelligent, as well as being reasonable and honest. I purchased a refurbished phone from them that ended up having issues and when I brought it back they replaced it with a new in box version for only a small price adjustment. They also have helped both of my roommates with phone issues and were very kind to my girlfriend when she was trying to sell her phone (despite being unable to give her an offer on the device). I never feel unwelcome and always feel like I'm getting a great deal. Oh also if you're lucky you can kick a ball around with Deshka, the best soccer playing dog in Anchorage, while you wait.

We got some phones and one was over heating and hot and we just got it- the other company said it…read morewas battery related but we just paid for it and suppose to be new battery- and I got my phone fixed and paid for new battery and same thing- suppose to be a apple battery I paid for but I'm not sure it is-

Have just discovered this Dish satellite provider. Knowledgeable. Super helpful. Have worked…read morewith others in Anchorage but this is the only place that I will use now. Can not go wrong with them. Located on Spenard.

I needed my satellite dish moved back into place after some construction on my house. These guys…read morewere great! They were very accommodating and quick. I was able to schedule them for the work within a couple of days of calling. Plus, they were reasonable. The gentleman who did the work even came by ahead of time to determine what he would need before the appointment. Highly recommend them. I will call them for all my Dish Network needs in the future.