I would highly recommend working with GC Realty. Their team is professional, responsive, and extremely knowledgeable about the local market. They communicate clearly, follow through on what they promise, and make the entire process smooth and efficient. read more

In 2 years living in the rental we experienced 3 different management companies and GC was by far the worst. GC took the majority of our deposit on very petty items. We have never not received our full deposit. After moving out we returned to put out the trash bins and they still said we left trash. While trying to buy a house we asked to rent on a short term. GC wanted another deposit and 2x the rent. As time went by and got closer to the end of our lease they then were willing to work with us. We NEVER were late on rent and kept the place spotless. We were model residents. read more

I do not recommend renting from this company OR using them to manage your property. We recently had a maintence tech who came to fix an issue we had....after I had to follow-up 3 times about it. Then he said he needed to find something else wrong with the property to report otherwise he woudl get in trouble. So he took a picture of some chipped paint (that was there since we moved in) and turned that in. Mind you, we reported SEVERAL issues with the property during our move-in inspection report, but none of them have ever been addressed. They're making their techs find issues so they can charge the landlords more money for sending out people to the property unnecessarily. Anytime We've tried to get help with something they've made it as complicated as can be. The communication is chaotic and unorganized and poor. It's clear this company cares much more about making money than they do helping their tenants. read more

This is the most unprofessional, piece of garbage company I have had to deal with in years. I just got back from driving over a half hour to view a place to be ghosted... They do not answer their phone #, they said to leave a message or text, I did both...Nothing..and mind you this is the second time they have done this. The night before setting up appointment they wanted a copy of my license and a selfie to verify...what????and than GHOST??? and when I got there and clicked the link they sent to verify I was there...it did not work, and what do they need to have my location enabled for?? I was outside..I called again I have everything documented so anything happens with any of my personal information its all on record... read more

We were tenants for 5 years with GC. Though our time leasing with them was good it was our move out experience that made us realize exactly how terrible of a property management company GC is. They took advantage of us and our situation while we were most vulnerable and my only regret is not taking them to court over all the crap they put us through. My husband got a promotion at work which had us relocate to another state. So we told GC we unfortunately had to break our lease. They responded by saying we had to pay the remainder of our lease, while was 7 MONTHS. We obviously fought this because that is unrealistic and NO WHERE in our lease did it state terms of that nature. We were able to negotiate down to three months rent, which was also pretty ridiculous considering it was over $7,000. Then we got the the move out inspection. We were charged over $500 in damages. Most of the "damages" were pre-exisisting and we had told the maintenance team who said "we'll note this on the work order." Come to find out they didn't do that on several things and we were charged for it. I will agree with GC that there were some damages that we were willing to pay because they were our fault, but during negotiations, they sent a bill to "flex deposit" who put us in collections. WE WERE STILL NEGOTIATING. We even have emails stating they would drop some charges, but still sent the full bill to collections. This is unacceptable and not professional at all. This is NOT how you do business and the office/management teams should really be ashamed of themselves. We even asked them if we could repair the damages and the representative told us if we did that we'd still be charged because we "aren't professional repairmen." How are you supposed to avoid damages if you can't even make repairs? Not only did GC charge us for pre-exsisting issues, but we paid 3 flex deposits over the 5 years we were there (which totaled over $5,000) and found out that those do not cover any damages and they are non refundable. They also tried to up our rent during one lease renewal by $500. This is after we out money into the home by making updates, that they approved. Then they tried to gauge us by making us pay more rent. It's really sad, because we recommended GC to friends who also used GC, who were also screwed over by them during move out. Their situation was much worse though because they were kicked out so the owner could sell the property. They had 3 children at the time, one of which was a newborn. All together, GC is a terrible company to work with should your life circumstances unexpectedly change. I was pregnant while dealing with all this and the stress they caused was insurmountable. It left me in tears and extremely upset on many occasions. It makes me sad to know that people can be so heartless to people who were good tenants and took care of the property as if it was their own for years. One last thing to mention is that we had a package mailed to our GC rental property after we moved out that was mistakenly not forwarded. We reached out to GC and let them know and for DAYS they refused to help us by picking up the package or assisting us in anyway, even when we offered to pay for their help. They tried to lie to us and tell us it was too far of a drive from their office, stating it was 45 minutes, when in reality it is only 12. I couldn't believe they would be so unwilling to help after all they put us through, but I don't know why I was surprised when they had already started to show their true colors prior to that. I wish I could leave a better review. Out of the hundreds of reviews I;ve left on Google this is only the third negative one I've left. Solely because it is such an upsetting situation. We felt held hostage in this situation and that isn't fair or right business practice. GC, you should be ashamed of yourselves and really evaluate how you handle yourselves in the future. read more

If I could give 0 stars to this company I would. They are very unprofessional. The apartment complex I live in has an offsite maintenance team, meaning they only come when there is an issue. They don't regularly check the conditions of their property, but they make sure to send someone to collect the money out of the washer and dryer, crazy. The facade of the building was rotting out and infested with animals, their solution? Let's slap some colored siding on it to hide it. Not fix the actual issue, just slap a band aid on a broken leg. Also, there is still currently a dead bird in the wall, which I can see through a hole on the opposite side of the building that isn't facing the street. The basement at this property contains a 'storage area' and washers and dryers. I put storage area in quotes because it is so absolutely disgusting down there I would never personally store anything valuable down there. Also, if anything valuable does get stolen, they will not help you and refuse to put cameras on the property to combat that. (I've had 2 bikes stolen and a car tire slashed.) They attempted to make repairs to the roof a few months back, and it happened to rain during that time. As a result, my apartment flooded, costing me $100s of dollars to wash all my laundry and replace damaged items. No apology or reimbursement given for that. currently as of writing this review, I put a maintenance request in about 2 weeks ago. I only heard from them on Friday to schedule something. I scheduled with them, and waited for someone to come during the 2 hour appointment window. No one came and I am still left with a broken sink. It's crazy that they charge you if you miss an appointment but you don't get reimbursed or even a response about a possible reschedule. Every time there is a lease renewal, they charge you a 'one time fee' of $150. Well i've paid this 'one time fee' 3 times now for every renewal, and they only let you do a yearly lease. Which may actually be a blessing in disguise because I am done renewing leases with this company. They steadily renew the rent each year but barely make improvements. My bedroom door hasn't latched closed since i've lived here. Several residents i've talked to are also very unhappy with this company and how they handle everything, and they only stay here due to necessity. I cannot say enough BAD things about this company. STAY AWAY from any GC Realty properties, you will regret it. read more

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Horrible experience, and difficult to work with. Terrible communication. Lacking professionalism. I would NOT recommend.

The most friendliest, attentive, kind and caring management I have ever dealt with. They talk to you like you're an actual person and sincerely consider your wishes and desires. read more

Natalia at GC Realty and Development is great! Whenever I have an issue or concerns regarding my unit, she responds expeditiously with a wonderful attitude. Natalia is always responsive and makes sure whatever my problem was has been resolved. She's the best! Also very patient. Thank you, Natalia! read more

I would like to leave an update on my experience in 2021 following this review. Mark assisted with escalating my issues to Debra who was very prompt and helpful. Thank you! read more

Great group of people, they are understanding, listen, and really are there to help. They came through for a good place for my mother, and help her with any issues that arose. read more

My experience with GC Realty as a vendor has been nothing but excellent. They are responsive to issues, understand what we as a vendor are going thru, the process and are quick to turn around on approvals. They understand the value of my time and don't waste it. Carina has been great to work with. It's because of employees like them that make a company work smooth on the vendor side. read more

Wouldn't rent from them again. There are a list of issues main one being if you live on the sout side the techs don't like to show up because it's so far from the main office and it make take several days to get someone to respond and respond properly. read more

Shanay has been an amazing rep! She has been patient, understanding and staying in communication. I would give 10 stars if I could.

I had an unfortunate situation, which was a timing matter, however Mark reached out and did what he could to make it right. I respect that in a business and would do business in the future. read more

Always accommodating to my needs and very understanding of my concerns and extremely helpful even Maintence issues are easy to resolve and are done so in a timely fashion DORIANA BELTRAN is polite and helpful and very understanding and has serviced me with my concerns or issues in a timely and gracious manner each time it has been a joy to rent from this company my 3 years here have been great Even the not so great moments were handled with care and resolved quickly and graciously Making it overall a terrific company to be a tenant of THANKS GC REALTY For keeping this tenant taken care of and happy !!! read more

GC is by far and away the best property management company I have used in Chicago. I had GC manage my two duplexes on the South side of Chicago for the past 2 years. They have done an excellent job managing my units. I had 3 different property management companies oversee my units before GC and they were either non-responsive, extremely expensive, or never followed thru with what they said they were going to do. GC was the complete opposite and I never had to worry if things were going to be taken care of in a timely manner for a reasonable cost. I even used GC's services to sell my properties in Chicago and while market conditions made that take longer than I would have liked GC helped me every step of the way to make sure these properties sold. After having property in different states across the country using numerous property management companies, GC is the best that they come and I wouldn't hesitate to use them again. read more

Beware!!! I am a property owner that hired GC Realty & Mark Ainley for property management. Do not let them near your property or allow them to connect to your tenants or your bank accounts. I say this in no uncertain terms. Run! read more

These guys are unbelievably pheromonal! They are super responsive by phone and by email. They embody the principal of real estate as an investment and actively demonstrate efficiency and cost effectiveness. They show active respect for both me, the property owner, AND the tenants. They are honest and ethical. I cannot say enough good stuff about them. I live out of state. I have a single residential rental property in Woodstock, IL. The property manager I had been using was from Woodstock as I deliberately wanted someone who was near to the property. Huge mistake. He took over the property July 1, with the then tenants moving out end August. He demonstrated no sense of urgency in getting the property rented again and in fact It took him 5 more months, until Feb 1, to get the property rented again. There were items that needed to be taken care but they should have been able to be to be done in one month such that the property should have been able to be rented by Oct 1. The guy from Woodstock was a nightmare. It very much seemed as if he were preparing the property for sale and not for rental even though my first email to him said I was not interested in selling the house and I was looking for a property manager to rent the home. Shea Murray was the representative from GC Realty with whom I first interacted. He manages new clients and the on-boarding process. I had been so burned by the Woodstock property manager that I was very hesitant on any and all new property managers. Shea was patient and understanding, answered all my questions, dealt very professionally with my skepticism, sent me a copy of the generic contract so I could feel fully informed. His patience and professionalism were impressive. The on-boarding process that he lead was super easy, super efficient. GC Realty assigns each property its own property manager so you have a single point person whose name you know and whom you can always reach. Ann Vang is my point person. She is absolutely awesome! I let her know the gutters needed to be assessed and resolved. Within that week she had a person out there and the gutters done. She saved me $1000 because the quotes I was getting were for full replacement. The vendor Ann used determined they did not all need to be replaced. I was shelling out so much money for improvements with the Woodstock guy, and now I suspect all that money I spent under his management was not necessary. Then I asked Ann to do a property walk though to determine if any repairs were needed. Within two weeks she sent me a summary and had the repairs complete. I was in shock with how efficient and cost effective Ann was and is. Truly, it is impossible to believe how good they have been for me and for the tenants and for the property. GC Realty works mostly in Chicago and the nearby suburbs. I want them to make their presence known in McHenry County and up to the WI border. Both my brother and I had been looking for a capable property manager as early as 2014. It took until now to find GC Realty. They really do have a mission of good. It is possible to be both a property owner / investor and a provider of a meaningful living situation for a tenant / family. Additionally, the owner / co owner of GC Realty is Mark. He sends out weekly updates with insights on being an effective property owner. I have even watched the podcasts he has sent. These guys are so legitimate and so committed to excellence on all fronts, they are really really impressive. Also, I rarely write reviews. I have to be really impressed to put this amount of time into a review. read more

This is a management company that does not care about about the tenants of the building they manage. You cannot even talk to anyone. You send a message that and it goes on deaf ears. I don't know who made the rave reviews on Mark at GC Realty but he cares less about the tenants and more about selling property! I cannot even rate this lousy service. read more

The entire GC Realty & Development team I interacted with were fantastic! I'm a first time renter and had many questions and concerns and they were there to help me every step of the way--from phone calls, texting, and emails, to helping me to rent my first apartment. This is a terrific company to rent with. I'm so looking forward to renting with them! Thank you!! read more

They were very helpful and professional getting me into my first apartment! I did not know exactly what I was doing but it was a simple process and I'm glad for the company. read more

I have used GC as a property manager for years, and we are just starting to sell one of the homes I first bought from them about 6 years ago. Property Manager Kyle Hanley and owner Bryan Sonn have both been extremely helpful managing this whole process from start to finish and being profitable. You can tell they have a genuine concern for good customer service--frequent communication and delivering a job well done. Thanks again guys!! read more

GC realty embodies the values of a great partner! Community focused; with great attention to tenants well being and mindfulness of property values. As an experience property management firm, I have found GC reality to be straightforward and they "walk the talk"! Simply doing what they say they will do! Local area expertise, real estate investment wisdom, and a clear mission to help improve the area's quality of living! 10 stars! read more

I had a great conversation earlier this week with Mark Ainley, co owner in GC Realty. I'm a real estate investor seeking new opportunities and I reached out to Mark on real estate networking platform to see if we could find a way to partner together. Mark was very quick to respond, and has been very open to share his insights on the Chicago land RE Market. I have had a number of discussions with property managers in the past I was extremely impressed with Mark's knowledge and willingness to support my efforts. I look forward to working with Mark and GCRealty in the very near future! read more

We moved into our lovely condo rental that was listed by GC last month. When we moved in the neighbor downstairs who owns her condo tried to intimidate my husband and me the min we moved in. Debra Brown from GC drove up the day we moved in to help us take care of the issue. She also helped us right away when we had water damage to our ceiling from last month's heavy snowstorm. The maintenance crew has always come on time and very professional and friendly. They did an amazing job making our ceiling look better than it did before the leak happened. I've lived in Chicago for years and never had property management this superior and friendly. Thank you, CG and Debra Brown from GC for taking care of us like family. read more

GC Realty & Development - Property Management Near Me - Roselle, Illinois

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Marks knowledge and expertise of the Chicago real estate market is unmatched. His willingness to help out newer investors and quickly hop on a call to provide advice as challenges come up has been a lifesaver. read more

The coordinator April D. Was very pleasant. The house I viewed was in good condition and within budget. Overall it was a good experience compared to others I've recently viewed. But I'm a little nervous now after reading the reviews read more

If I could give NEGATVIE I would, been a property owner and managed several of my upscale, high end luxury homes and condos successfully with good realtor, since I got busier thought would hire these people to help out, scheduled an appointment with Mark Mark gave me a call and right of the bat, in a very assertive tone started "interviewing me" after I asked him about his property management services and how it works etc.? Mark started yelling at me at why I didnt have a property manager for my several upscale luxury townhomes and condos, He kept persisting and insisting, after 5 minutes of his quizzing me trying to answer all his questions to the best of my ability, I told him we had successfully owned and managed most of our brand new luxury high end properties well, Then I told him he was making me uncomfortable and putting me on a Spot by not answering my questions about his services since he would be hired by my company and work for my company. He yelled "WE DONT WORK FOR YOU, WE WORK WITH YOU" "I DONT THINK WE ARE A GOOD FIT", After feeling exhausted by his loud voice and Tirade, I happily agreed we are not a good Fit, Have been doing great with Zillow, just wanted his services to save time, effort and stress but if someone like Mark induces more stress, its not worth it, PLEASE STAY AWAY ESPECIALLY IF EMPLOYEES LIKE MARK ARE IN CHARGE read more

Very professional and knowledgeable company. They know the south side and the burbs better than any company out there. Top notch service and always providing the best quality work and services. read more

Let me start by saying that it was the first time dealing with a property management company for our rental. Everything from the property showing to the post-move inspection has been excellent. We dealt with Jeff Richter initially and he pretty much sold us on the property and continued to be excellent in assisting us throughout. Jeff is a great blend of professional, nice and helpful. We now have a property manager we deal with exclusively, and we couldn't ask for a better experience. We had several issues during our move, but GC Realty was not one of them. read more

I notified "management " that I would be leaving on or before Nov 30th and the emails just won't stop . Now this is harassment I never once said I was changing my mind. The property manager sent me an email trying to negotiate that if I remove my yelp review , then they'll "let " me break my lease for $500. Seriously ? Once I stated I was gonna share this with my tenants attorney Then that's when I got the first harassing email. They won't leave me alone . Run the other way. Or just own where ever you live . Dealing with people such as these are a headache to say the least . read more

GC Realty & Development - I never said I was changing my mind on vacating . They won't leave me alone. This is harassment. - Property Management Near Me - Roselle, Illinois

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Really disappointed with the service at GC Realty. I called the company line and the agent line for a home to view. Agent was not responsive and lines lead to an automated voicemail. The agent who listed the property was not helpful and only provided automated responses referring back to the website. Worst service I've received from a rental company read more

They are the absolute worst, if I could give less than one star I would, I'm a property owner and my year spent renting my house with GC Realty has been an absolute nightmare. They've done everything from authorized expensive repairs without my knowledge to shorting me on the rent, they try to change the rent payout date from the beginning of the month to the end of the month meaning I would be nearly 30 days delinquent on my mortgage each and every month. Bill Palmer is the agent I work with and he's barely a functioning adult, it's shocking to me that Bill is still gainfully employed. read more

Too bad they don't have minus stars. Up until April 30 2022 the condo we rented for the last 12 years was "managed" by this joke of a company. Actually they oversaw our unit for about 8 to 10 years of that. In that time we had scheduled appointments for repairs when no one showed up and no courtesy call on their part was given us. We also had several times where the repair techs came over without verifying the time with us first. It was extremely difficult to get a hold of a live human being in the office and if you did chances are they didn't have a 100% grasp of the English language. If we needed something fixed I cringed because I hated dealing with them. The cherry on top of all this came in late January of this year when we got a message from the manager Bill Palmer who told us that the owner wanted to sell the unit and we'd have to vacate at the end of our lease on April 30. After talking to Bill Palmer maybe 2 or 3 times in the past and not enjoying it I assumed he was only there to get sales commissions and nothing more. I had gotten the distinct impression he couldn't care less for renters. Anyway, we finally found another unit at $370 more than what we were paying although it was a 2 bdrm and the other unit was a 1 bdrm. Within the last 2 weeks after some poking around online I looked up our old unit and discovered not only had it it NOT been sold it was being re-rented. Beyond angry I made several calls to GC Realty to get some answers having a gut feeling I was going to be told either the owner had died or they changed their mind about selling. I left a message for Bill Palmer to get back to me and of course he didn't. I had to call back the next day and he didn't sound too thrilled to hear from me but he put on his usual fake act telling me the owner HAD died and her son DID changed his mind about selling and I was told "that happens in real estate". I didn't believe him and told him so and hung up, furious. After all the times we had called for necessary repairs the last year I'm sure they wanted to be rid of us and lied saying the owner has died and also lied to the owner. who I'm sure is still alive, saying we wanted to move. If they wanted us to believe it was true we should have been given her name, address and phone number along with the son's info so we could verify it. Bill Palmer is a snake and a liar along with the owners of this rotten company! read more

I am a Chicago area Realtor and GC is the first place I refer my rental portfolio clients to - never a regret. They have a far reaching network and very professional staff. Mark Ainley is the managing broker here and has always provided connections and value WELL above and beyond expectations. They are known as the best PM company in the area for good reason. read more

This is the worst management company. They never communicate with tenants rearing HOA Rules and Regulations and will LIE to you numerous times to cover their trail. They have attempted to "convince" tenants to stay in units by providing "accommodations" which are never consistent or followed up on. DO NOT RENT WITH THIS COMPANY. The most communication I have received from this company is when I indicated that I did not want to renew my lease, only then did they begin to communicate with the only goal being to find solutions to get me to stay in the unit. During this processes of convincing me, they lied on numerous occasions about fees and additional costs. read more

They are slow to respond to work orders! Everything is on their timing, but want there rent paid on a timely manner! Then they have the nerve to charge late fees during a pandemic! Worse leasing company I heard been with! I suggest nobody rent from them unless you are a handy man yourself! They tried to charge me $70 just so someone can come out and change a light fixture that is way to high. read more

What can I say except that Bryan is amazing... He knows his stuff and extremely friendly with his clients. I don't ever have to worry about anything except when my rent check will arrive! read more

I had a great meeting with the owner and they are very professional, caring and forward thinking. We are very excited about working with them and look forward to a long term partnership. read more