For some reason my car battery died while we were away on vacation. It was in a heated garage and…read morenot started for a little over a week. AutoZone was able to get battery changed in less time than it took to ring it up. Totally appreciate it, even though they were short handed.

worst parts store in Indianapolis on Lafayette Rd I walk in told them my check engine light was on…read morecan the out it on the machine they wouldn't even put it on. The guy just pop my hood and said oh it's ur battery. But my windshield wiper did one on and my windows wouldn't go down my van wouldn't stay crunk once u crank it up so how is it the. but why now just put it on there. this is crazy. Never ever would go back to no auto zone Advanced Auto is ur best out at least they trying to help me instead of brushing me off

Just picked up a set of wiper blades here for my 2022 Toyota tundra and the very knowledgeable…read moregentleman that sold them to me showed me a little trick to help him last longer and came out and installed them asl well

I placed a pickup order and received an email stating it was ready to be picked up a couple of…read morehours later. I leave work an hour or so later and I go in the store and I tell the associate I have an order for pickup. She's on the phone but she responds asks my name and says oh that got canceled. You'll get a refund. I tell her the order states it's ready. Well it's cancelled we don't have the part. This is the third bad experience but this one is by far the worst. You had hours to call text email me and you did nothing. Didn't even bother to help me find another location. Luckily I drove clear across town to another store and they had it. Where is the customer service at. No apology nothing but dismissed and back to her phone call. Yeah NEVER going to this location again.

I was looking for a battery charger pack. Staff recommended the sale model and it has been a great…read moreand necessary gadget

Thank God I found this great little store., ..im new to Indiana, and I went to some car…read moredealerships, where they were EXTREMELY dishonest. I'm talking 800 dollars to replace a transmission filter because they think I'm really stupid. I was starting to get pretty discouraged, until I walk into O'Reillys. Correct quality parts, and Donavan gave me enough information, so that I was able go to an independent mechanic and get what I needed to get done a fraction of the price. My new hangout! Thanks Donavan!

The owner helped me in the store and was very helpful and genuine. Went beyond normal measures to…read morehelp me. Highly recommend!

Cant seem to be worth their time to even say hello to a customer looking for a particular product…read more Left and went to parts store across the street.

Kenny was awesome! He helped fix my headlight in 5 minutes. Every time I have came to this Autozone…read moreit's super quick and the employees are so helpful. Thanks Kenny!

George was very helpful and friendly! He got me all set up with new cabin and engine air filters…read moreand completed a free battery test. The dealership told me earlier in the week I needed to replace my battery, but the battery test proved that wasn't necessary. I appreciated George's friendly, honest and informative approach. He helped me save over $20 at checkout by suggesting I buy an oil filter to take advantage of a special filter combo deal. I'll be back to AutoZone Carmel if I have car needs or questions in the future!

We found a vehicle online that we wanted to check out and it was here. Everyone was friendly and we…read moredidn't feel pressured. We were able to test drive the vehicle. The paperwork part wasn't too bad and didn't take too long. Our car sales man's name was Michael White and he was helpful. While waiting for the paperwork for the purchase to be completed, I learned about the business. It's family owned, started in 1950s by Ed Martin. It was bought by his daughter Kathy, and she and her husband, Mark, still own it. They have 10 locations in Indiana. If you appreciate a specific person, you can write a review on dealerrater.com Our finance guy, Casey Price, was also nice and helpful. They have this cool electronic board to sign the documents. I'd never seen anything like it, I was amazed. I loved the package deal they offer. Our purchase came with gap insurance, glass coat for protection of the vehicle, and lifetime warranty on the engine. Having a lifetime warranty on the engine is amazing. Inside was clean. They had a nice area with drinks, tea, water, and coffee. I would recommend purchasing a vehicle here.

Took the truck to check the transmission and service fee is 299 and to change a serpentine belt it…read moreanother 450 dollars. Do not use this place

I have been to this place many times and lately, this place has no inventory, or if you call I was…read moreon hold for close to 11 mins before someone picked up after asking me to be on hold right when I called. What is going on there?

This is the best place for car parts and tools. The best part is that Napa has a great website. You…read morecan go online, pick out what you want, pay for it, and it will be waiting for you when you get there. If it's heavy they will even take it to your car for you. Friendly, knowledgeable, and courteous staff.

Let me tell you they need more salesman like Quincy very knowledgeable about vehicles and treats…read moreyou like a customer amazing service keep up the great additud.

Alisha was a huge help with a difficult situation, she expertly guided me with the purchase of an…read moreaffordable replacement battery for my van and helped me get refund with the return of my old / expired battery. the best. thanks all

I recently was looking to purchase a vehicle and stumbled upon the Chevy Traverse. Dylan was our…read morepoint of contact at the Leo Chevrolet location, and he was fantastic! He was able to pull up ample information to help us with our decision. He was efficient, great with follow up, and happy to answer any questions that we had. He had a great attitude, was not overbearing, and really provided a great customer experience for us.

This dealer ship is a Scam!!!! Service dept told me I needed brakes replaced and that I only had…read more1mm of pad left. Went home and removed rims and saw I had plenty of brake pads. I took pics of everything and have been in contact with management who says they will reimburse for pads only but not for the Labor I paid to my nephew to inspect and do work that dealer claimed needed done. They do horrible business and make false claims that work needs to be performed. DO NOT GO HERE,!!!!

Hear Ye..Hear ye..everyone imagine we are all sitting around a big campfire. It's story time. This…read moreone is true...... I wandered into advanced auto on 5125 N keystone avenue. I was looking for bondo. Didn't know much about the bondo process. The Good Lord put Todd Hoskins in my path! Todd is the general manager. He knows customer service! Todd pointed out immediately the right size. Explained what else I needed which I had at home. Walked up to the counter. Opened up the package. Showed me step by step instructions. Todd even walked over to the business next door. Asked if they had time to make the repair for me. Unfortunately they didn't. The point is Todd is Mr Customer Service! He went above & beyond. Todd is very genuine! Thank you Todd for your great help & Friendship!! Ps Maybe sometime we can sit around a campfire!! Thank you...Mr Daniel E Stonehouse

I bought a new part from Advance Auto Parts and went to return it 12 days later and they DENIED my…read morereturn. brand new, unopened, and I had the original receipt! I won't go back. Terrible way to treat the people that feed your business. I ended up getting my money back after all but wasn't until I contacted BBB.