I had taken my 2019 Ford Escape to Pearson Ford because I thought the starter had gone out when it…read morewouldn't start despite having a new battery and gas in my car. They tried to tell me I needed a whole new engine for around $12k. I had it towed to Sharp's Automotive for a second opinion. While part of what the dealership said was true, Sharp's was able to actually fix my engine without replacing it. There was a part that had to go to a separate machine shop for work to be done on it. The machine shop was backlogged and didn't get to my part for a week and a half, but I don't blame Sharp's since that was beyond their control. Apparently, my engine timing belt needed to be replaced along with a few other things; they also did an oil change. The timing tool they had was missing a part due to a former employee not putting it back where it belongs and they couldn't find it. So they ordered the missing part and had to wait a day to receive it. My engine timing parts were complicated for putting back together, so it took longer than he thought it would. He promised me I would get my car back on a certain day even if he had to work late. I did get my car back on the day he promised. All in all, I spent less than $5k for the work and I'm happy to have my car back in my garage. Steven was the mechanic who worked on my car; he communicated well about the progress and I think he did an excellent job. I would definitely recommend this shop to anyone!

I always take my rides to Sharps for repair. I have an older ride, and they always take care of it…read more Very reasonable pricing with great customer service!

I was having car issues, called in as soon as the shop opened and I was told I could bring my car…read moreright in. Check in was fast and they had no problem coordinating with my dad since I wouldn't be able to answer my phone while I was at work. My car was ready a little after lunch time and the repairs were reasonably priced. An overall great experience.

This review is LONG overdue... Back in May I was heading to my first class of the summer semester…read moreand was unable to shift out of my parking spot in a parking garage on campus. What I initially thought was my transmission ended up being a broken piece on my shifter cable. Keep in mind, this occurred on the Wednesday before Memorial Day Weekend, and the workers (as they should) were also planning to enjoy the long weekend/holiday. John let me know that it was highly unlikely that my car would be fixed before the weekend, which I understood, but I was still a bit bummed about because I had several plans to start moving, traveling, etc. While I did not mention any of these circumstances to John, he let me know to call in the next morning for an update on the vehicle. To my very happy surprise, he let me know that he was able to find a shifter cable part from a friend in the community, and he even stayed late to fix it! Replacing shifter cables can be a pain, and I was so taken back that he was able to have my car back to me in less than 24 hours, with no appointment or heads up. I am not noting that he stayed late as something customers should rely on when choosing an auto repair shop. However, John was very thorough in explaining the process to me, and A&A exceeded all of my expectations. To stay late for someone so that they can have their car before the holiday weekend is top notch customer service, and it goes way beyond what any repair shop needed to do. Trust me, there are WAY more of people needing repairs and this shop would have stayed busy even without my business. To sum it up, A&A is reliable, I never once worried that I would be scammed as a young woman, and I will definitely bring my car back if I have any maintenance or any other issues. Thank you A&A!!

The repairs they quoted had nothing to do with the work that was actually needed. Beware of the…read moreexcessive alleged diagnostic fee whether the repairs are made or not. They think females are gullible and also set prices based on other biases. I would rate zero if I could.

Brought my Jaguar. F-Type in for a rear differential service and coolant fix. Dropped the car off…read moreand was told it was done weeks later. Drove an hour to get there just to find the car misfiring without anyone checking thoroughly. The car never had a misfire till they touched it. And they handed me the keys ‍ My rear differential also broke a month later. Turns out the mechanic failed to set my preload. They also sourced the cheapest gear oil possible but charged premium for it. Everything costed me more than $6,000. They even added oil changes I did not mention of wanting. I also called to ask for a quote for a brake job a bit after. After handfuls of missed calls, I told them I had all the parts and yet they still quoted me $2000. Absolutely ridiculous. After jacking the car up by myself I also found all my bolts on my under tray were stripped.

5/5 - Honest, Fast, and Truly Saved Our Car…read more Huge thanks to Jesse and the team at West Side Auto Care! Our car kept dying, and we couldn't figure out why. Turns out, the last shop that did our oil change didn't properly seal the oil filter housing cap, which caused oil to leak all over the engine. Jesse diagnosed the issue quickly, explained everything clearly, cleaned up the spilled oil, and topped us off with new oil. All at a very fair price. If he hadn't caught it when he did, our engine could've locked up. They've definitely earned our trust, and we'll be coming back for all our future auto needs. Highly recommend!

These guys know this stuff. Very thoughtful and explained everything that was wrong and why it…read moreneeded to be fixed. They went the extra mile and truly made me feel that I came to the right place to get my car fixed. I will certainly be back!

I am extremely pleased with the customer service and work I've received. They are very timely and…read moreefficient. I love the friendly hospitality and honesty about your vehicle. I have brought my 2009 Pt cruiser to be looked at and now my 2006 Dodge Caravan. I highly recommend. Julie is awesome and so is Brandon. They have a loyal customer in me. Thank You, Northeast Auto, Tonya

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

They exceeded my hopes. The way they handled our situation…read morewas very thorough and patient and honest. I paid much lower than I expected for something they could've easily justified charging more for. I didn't think I'd move from our other mechanic, however these guys have proven their integrity and seem to care to handle their customers honestly.

I have a 16-year-old Acura MDX with 230,000 miles. The engine light started flashing and then ran…read morerough, losing power. This happened about 18 months ago. Then, the dealer was covered up with "open recalls" (Acura recalls that many cars?) and kept my car for 3 weeks. It cost me about $3k to have two coils and spark plugs replaced. This time the dealer told me he was "covered up with open recalls." Wow. Still covered up with open recalls, huh? Doesn't speak well of Acura. Anyway, Costco's website referred me to Castleton Auto Repair. They took my car in the same morning I called and it was ready, good to go, the very next morning. One coil and spark plus replaced and new front brakes installed for $800. Wow. They're incredibly friendly and forthright. No upsale. The mechanic, Kyle, said he drove my car and found nothing else wrong. This place is now my go-to for auto service for my MDX and for my family's Subaru.

i really appreciate this repair shops honesty! they are not in business to rip the customer off,…read morethey are providing good and honest service!

I brought my vehicle to Discount Auto Repair for an inspection and estimate. Hours later, I…read morereceived a message stating they had ordered parts and would receive them in 3-4 days. I called to inquire and was informed that a part on the engine "fell apart", making the vehicle no longer drivable. The repair cost $750. Nine days later, I picked up the vehicle to find the check engine light on, loud screeching noises, and unexpected shutdowns. They claimed their equipment was incompatible with my vehicle and couldn't diagnose the issue. I had to take the vehicle to the dealership for diagnostic and service. I don't recommend Discount Auto Repair and will never return.

This was the best auto service experience I have ever had. Keith walked me through everything in…read moredetail over the phone. I felt very much in the loop the whole time my car was there. I can't recommend Geist Truck and Auto Service Center more!

This joker looked at my car and told me to take it to a dealer. Charged me 150 to look at. What a…read morebusiness model. The lady there said he had to get a tool out. What tool? The mirror thingy on a stick! Wow.....then tried to make me pay for a tire two years prior that they replaced. I said I didn't pay? She said no. 2 years ago? And now you tell me? I didn't even remember it? How do you balance your books? Me and my brother in law stopped taking our vehicles there. 3 cars and 7 trucks between us.