1. Sotelo Auto Repair

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Indianapolis, IN

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Sotelo Auto Repair

5.0 (1 review)

Services - Sotelo Auto Repair

Routine automotive maintenance

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12 years ago

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Eagle Auto - Nice clean waiting area with free snacks and coffee :)

Eagle Auto

(58 reviews)

My car decided to stall on the way to work while driving it this morning. I was able to get it…read morestarted and headed to another car shop down the road. They said they wouldn't even be able to look at it until Monday, so I remembered Eagle Auto which was half a mile away. I got there 10 minutes before they opened and was the first one in. Jessica helped me at the counter. She was absolutely phenomenal and LOVELY. She got my keys and said they'd have someone run diagnostics on it. I made my self comfortable and waited for about 45 mins until she came back with the results. Thankfully nothing popped up on their tests and she gave me my keys and said no charge. Wow. Just wow. Great service and they were so prompt. I told her that I would be giving them an awesome review- especially her help. I will most definitely be coming back (hopefully not too soon) when I'm in need of service. They also gave a ride to a gentleman that came a little after me. Very nice. Well stocked coffee bar and snacks. Jessica asked if I needed to do any work bc they have an office for people that work while they wait. How great is that? Thanks Eagle Auto for your kindness, thoroughness and promptness.

I had a new engine put in somewhere else, but started using Eagle. I noticed an oil leak and was…read moretold there were valve leaks from when Tom Wood put in the engine. Tom Wood said my vehicle was out of warranty (12k miles or one year and I work from home, so I didn't drive it often). I had Eagle do the valve work, with was over $800. A few months later, I noticed there was still oil leaking. I took it back and they said it wasn't the valves, but is now the top oil pan. I asked didn't they have to touch or remove the oil pan to do the valve work? They said no and said it would be another $800+ to repair. I talked to another mechanic and was told they absolutely had to remove the oil pan to do the valve work. So, my truck is leaking oil and loosing engine pressure because Eagle reduced to honor their warranty and wanted to milk me for money. Update after owners response: I took my vehicle back a few months later and that was the answer given. I did not drive for the majority of 2025 because of a hand injury. I'm writing this response now because of what I was told by a mechanic recently. If they look in their system, they will see they repaired my car and a few months later, I brought it back for a diagnostic because it was still leaking oil. I work from home and put very few miles on my car between 2020 and January 2026.

Firestone Complete Auto Care

Firestone Complete Auto Care

(33 reviews)

I have been going to this Firestone since I was in high school! They have always been so helpful…read moreand nice when I need to get my car checked on. This time Dave stuck out to me. He was so friendly and his customer service was amazing! He's really good at what he does and makes you feel special because he remembered my name. Haha! I came in for an oil change and they inspected my entire car. He was great about informing me with what my car needed for the winter and I took his recommendations. This firestone works so fast! They will have your car done in and out no problem. Pros Great service Friendly In and out Coffee in the wait area Communication is great Cons Location is kinda far since I live downtown but not a huge problem. All in all, I really like this firestone specifically. They do great work!

I scheduled an oil change for 2/27/2026. The price they gave me was good. Later they informed me…read morethey could not do the service due not getting the plug out. They said, in order to do an oil change, they would have to replace the oil pan, which would cost over $500. They said that the plug were stripped. I left there and went to the place that did the last oil change. They replaced the plug, cleaned where the plug went out completely, changed my oil, and put in a brand new plug, and I only had to pay for the oil change, which was $60. Needless to say, I don't think i'm gonna be going to that firestone again. I also called corporate after I got home. And they were very passive and trying to understand what it was. They also never took my information from me. Regarding my complaint.

COLLEGE PARK TIRE & SVC

COLLEGE PARK TIRE & SVC

(24 reviews)

I have taken my car to Jerry and Eric for over four years. They provide excellent service,…read morecommunication, and proper diagnosis. I have had oil changes, brakes, rotors, pads, brake flush, tie rod, and headlamp casing all installed, and have been extremely happy with the work and completion. This shop is one of the very few left that don't push unnecessary work. They don't try to sell you things you don't need, just offer advice on tasks that are immediate. Pricing is very reasonable and Eric and Jerry are great to work with, unlike big chain pushy salesmen at other shops. I highly recommend going to see Jerry and Eric for your car maintenance needs. Two honest professionals in the car service industry who have my utmost respect.

I called the night before about getting a new battery installed for my 2019 Ford Escape. I spoke…read morewith Eric who was very nice, polite and professional. He told me the total for the battery, plus labor for installation (it's complicated for my car), and sales tax would be $342.09. He advised me to bring it in the next day (today) and just drop it off and they would have it done by that afternoon. I dropped my car off around 11:30 AM and went over the details with Jerry who confirmed what Eric told me. They confirmed my phone number and I left. Before I left, I noticed their small waiting area. It had a few seats and a coffee table, I don't remember if there was anything else because I didn't stay more than a minute or two. It did seem clean though. I called them around 4:30 PM to check on the status and was told it would be done in 30-45 minutes. When I arrived around 5:15 PM, my car was sitting outside waiting for me. Only waited a few minutes before Eric came out and checked me out and I was charged exactly what I was told. I'm happy with the professionalism and the fact that they didn't try to upsell me from what I was told I would have to pay.

Michigan Road Auto Center

Michigan Road Auto Center

(5 reviews)

I've been going to Don since he was at the old location across from Walmart on Michigan Road. He…read morehas worked on at least 5 vehicles I've owned over the years...and I mean like 12-15 years. He's not the cheapest but he and his co worker do great work and are honest. We've had few issues with work he's done and I appreciate that about him. I also appreciate how timely he and his crew are. He's done a range of work from alignment to engine to transmission to brakes. He doesn't do mufflers but will refer you to the right people.

Hired them to put an engine in my car. When I went to go pick it up, they didn't put all of the new…read morepiece on my engine that I bought and I couldn't return those pieces because it was already past the return date. They went back and forth with me on why I shouldn't those brand new parts on my car. I had already paid them before I noticed it. When I say forget it and gets my car, The gears are not shifting. They said that I had a small crack in my transmission pan which was not true. It was cracked while it was up there. I didn't have any transmission leaks when I brought it. When I got it, gears were barely shifting to I took it to AAMCO transmission for them to put the new pan on. Luckily I didn't need a new transmission. But I did have to by a new transmission pan and new fluid. Also when I picked up my car, my brake were going all the way down to the floor. They told me that I had to drive it some and it would start working regular which was false. They removed all of the brake fluid out of my car and when they put more fluid back in, they failed to bleed the brakes. So no I have to pay more money for AAMCO to bleed my brakes. If you have another option for your car, take it to the other option. They don't care about the work that they do. They just want to get you in, get the money, and get you out. This is my first and last time with LIKE BROTHERS.

Sotelo Auto Repair - autorepair - Updated October 2026

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