I went to the location in Whitestown rather than my local location…read more A rider had broken a door handle inside my SUV while I was driving for Uber. They took much longer to get the repair completed, but were very friendly about it and gave me a ride home while I waited. It wasn't until my bill arrived that there was any issues. This location charged me almost $100 for the part that I was able to purchase on Amazon for $8.99. The most expensive replacement part I could find was at my local Lincoln dealer and it was only $60-65. I asked Damon the GM of this store if he felt good about taking advantage of a disabled veteran and he became very uncomfortable and called me back to find out what he could do to make me feel better. I told him about my research and why I was so upset and apparently he decided much later to refund me $40 of the part price. I shouldn't have to throw a fit to get proper stewardship of my time and money. The attitude and the attempt to take advantage of me warrants the 2 review.

Friendly. Reliable. Reasonable pricing. Clear and responsive communication in person, phone, text,…read moreand email. Really appreciate the picture/video of the items they find during inspection that they recommend addressing. They won over my husband and me with our auto services needed so far. We were growing dissatisfied with our prior auto service company because things kept popping up after we just took our cars there for service and it was expensive. Very happy so far with Christian Brothers Automotive and will return. Thank you! I think they'll need to look into a bigger parking lot soon.

Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

Shopped all the tire stores in Whitestown and Tire Discounters gave me THE BEST DEAL!…read moreAnthony was such a great salesman and manager, they got me right in and kept me informed the entire time. The show room was the Cleanest! Of all the showrooms in Whitestown! Ladies! This is such a great place to go! The Tire place right next door( not naming names, but you know who you are!) was a pig pen! And the woman in there was so rude! Don't go there! Go see Anthony! He will treat you right!

Rickie is awesome always makes you feel like he cares and just a great experience when it comes to…read morea mechanic shop Will be taking our vehicles there from now on Great value great service great staff

Not sure if I've left a review on Mears and if not, I should have from the 1st time in '24. We have…read moreused them 4 times now and so appreciate their work at a fair price. Wish I had known about them when we moved to Indy in '87. Finding an honest/reasonable auto mechanic shop is like finding a Unicorn.

Mears is our go to auto shop, for anything I can't do myself. They have worked with me when I've…read moreneeded my car repaired quickly. Honest, fair, and good to work with.

My AC wasn't blowing and I didn't have the test equipment needed. Wrenches got me back on the road…read moreright away with a quick diagnosis and a shot of AC coolant. Thanks!

Bill is the best. Our older vehicles require some TLC. He is the definitely the man for our needsread more

We brought in my car here to fix the automatic trunk latch which my regular Subaru dealer was…read morecharging an arm & leg for. They were able to repair it for half the price. The guys were all super nice, knowledgeable & quick with getting me on the schedule & having it back same day. FYI they don't have a sitting/ waiting area. Highly recommend for any car issues!

Big O was great! I had a very bad experience where three tires blew all at different times on my…read moretravel trailer during a trip to Tennessee. I was totally ripped off by a couple of companies that took advantage of my situation of being stuck along interstate 75. It took $1400 but I got 4 new tires and finally made it home after spending 8 hours stranded 3 feet off the interstate. However, after a couple days sitting at my storage place, I discovered that one of the new tires was leaking air. I called Big O and they quickly worked me in. When they checked my tires, they discovered that the previous people had installed 3 passenger car tires rather than trailer tires. Mike the owner of Big O showed me the difference in the strength of the sidewalls and said I was lucky that those passenger tires didn't blow out too! He sold me 3 new TRAILER tires at only $110 each. He and the other employee that I dealt with, Andrew, were very kind and compassionate. This was a big difference that the guy i had dealt with in Tennessee that lied to my wife and I, deceived us, and put us at more risk. Mike and his employees are Christians and their values and morals are high. You can trust them! They will do the right thing and they do truly value customer satisfaction. Feel confident in taking your vehicles to Big O in Brownsburg.

Last night could have been a really stressful experience, but thanks to this team, it turned into a…read morehappy memory! On our drive home, we got a flat tire on the highway. I had my five-year-old with me, and unexpected situations like that can be especially overwhelming for him. After his first-ever tow truck ride, we left our van at Big o Tires to be repaired. When we came back this morning, not only was the tire fixed quickly and professionally, but the kindness we experienced really stood out. The boss went out of his way to give my son a hat, which absolutely made his day. What could have been a scary situation has turned into something he keeps replaying in a positive way! He's been reenacting the whole experience with his Hot Wheels. I'm really grateful for the efficiency, professionalism, and especially the compassion shown to my family. We'll be back!

This guy is so wrong for this. They changed the fan module that was the supposed issue, I come to…read morepick it up, he says it's good to go, I pay and my car STILL needs to be jump started to turn on! He says he ordered and replaced the fan module because he was "nice" and wanted me to have my car running by today but he could of had me wait until Monday. Well... it's NOT running. Then he says well that's because it's def. going to need a new battery and I'll need to run a 2hr diagnostic because 45 sensors are going off. After seeing that our discussion wasn't leading to a solution I ask him to jump start my car and I'll take it to get serviced else where. He has me wait 42 minutes because apparently this TIRE SHOP only has ONE set of mobile jumper cables and they're charging. I paid almost $700 when I could have used that money to rent a car while I could afford to get EVERYTHING fixed. He should have been upfront about all it needed, though it did look like he had no idea what he was doing nor talking about.

Literally was about to get on the road for a 2hr car trip with a client. Client's tire light…read moreindicator came on notifying us a tire was SEVERELY LOW. Thankfully we hadn't jumped on the highway yet. Big O Tire was less than half a mIle away and OPEN! They immediately got us in. Welcomed us with warm coffee, free wi-fi/cell phone charging station (sensing we were business clients) offered us breakfast bars and popcorn while we got caught on morning ESPN highlights. This place was super clean, warm and welcoming. Highly recommend if need help in EARLY hours or just I in general. #Tire #TireReplacement #RoadsideAssistance #Zionsville #ConciergeGuy @JamesPayneConcierge