I thought I had a transmission problem with my Lincoln and after doing a total check up and…read morereplacing the transmission fluid, the car was running great again. I was given a 20 page inspection report on my car, everything they did on this trip, and what might need done in the future. I was relieved to find a honest company at a reasonable price. Steve B

In late 2025 I bought a used 2014 Ford Edge-Limited V6 through Carvana. After getting it checked…read moreover I discovered it needed a lot of work. I first took it to my local Ford dealership and asked them to check the car out and fix what needed fixing, the end result was very unsatisfactory leading to losing trust in their mechanics. I next took my Edge to a Christian Brothers auto shop in my area with the hopes of finding a trustworthy replacement for the Ford dealership. Strike Two!!! they tried to replace a part that Ford had already done . Bottom line , they tried to rip me off!!! I caught it and confronted their management. They won't get any more business from me. Moving forward to February 2026-My car started to experience front end suspension noises, AGAIN! (Ford fixed it-so I thought). I needed to find another shop that won't rip off the customer. Reputation is key! My search commenced and I found a local shop near me called "The Noble Mechanic" - (Reputation is key) I made an appointment and was assigned to service adviser Andrew. I told him my story and asked to have my car totally diagnosed and checked over again. I needed peace of mind on all previous work that was supposedly done that I was charged for. I stressed that I'm looking for a new shop to bring my family's business to. I received my car health report and was informed that the Ford dealership used NON-OEM third party parts when they repaired my front suspension. These were bad parts that didn't fit correctly and were failing. Adviser Andrew then provided options for me to consider and suggested the correct OEM equivalents over original OEM to save me $$$$. Overall, Their total car check and diagnosis is very detailed with pictures and the communication walkthrough is done with patience and clarity not rudeness and short answers. Although, I would like to see their labor rate charge of ($137.43 hr.) fully disclosed on invoices/bills (Had to ask Andrew for it) may be higher than other shops, but please consider this, you WANT a shop who employs highly trained and experienced mechanics who love cars and will NOT cut corners when repairing it. Reputation is key!!! Reviews count!! Thank you Andrew and your great team of mechanics for their work. The Noble Mechanic has earned our business going forward.

I never write reviews, good or bad. This might be the first time I've ever written one…read more I'm very mechanically inclined and do most of my non-warranty engine/brake work myself. But, I don't dabble with suspension or electrical work. I took an extremely clean auction bought 2011 Auid A3 to them for diagnosis of a suspension clunk. Backstory: The Audi is a southen car with zero rust on the suspension and only 60k miles. I tested and knew the engine mounts were good and suspected worn CV axles and expected a bill of about $5,000. I had taken it to another "euro expert" repair shop in Fishers who said it just needed new shocks/struts. I doubted that was the issue, but had the other shop replace the shocks/struts (which it needed, but didn't fix the problem). I called back to the other shop and they couldn't figure out the issue. I called Reggie's and they got the car in the next day. They diagnosed the issue within minutes of driving the car. The issue was that when the dual clutch had been replaced prior to auction, the old torque to yield subframe bolts and nuts had been reused (which are one-time-use nuts), and then backed out a little upon driving. Reggie's nailed the diagnosis with minimal time and effort. Jessica at the front office is amazing. What I thought was going to be a $5K repair was merely a few hundred $$. Reggie's also noticed that the other "euro expert" had used the wrong oil plug drain seal and I had an almost microscopic oil leak. Again, just a few $ to fix. I also had Reggie's do a couple of fluid services while they had it. They also gave me a heads-up about what to consider for PM in the next year or so, but didn't push the services on me as an immediate concern. Complete transparency. All-in-all the work was done fast, professionally, and everyone there is a joy to talk to and work with. The labor costs are more than reasonable, especially for Euro repairs. My experience here leads me to give Reggie's an A++. I'll be taking my 2011 Audi and 2001 Benz SL and any other older Euro vehicles I may pick up to them for all services that I don't do myself going forward.

If I could give these clowns negative five stars, I would. This business have been servicing my…read moreMercedes since it was purchased in 2020. I'm a repeat customer and have the choice of many repair shops in the area, but I chose to bring it to Noblesville because it was convenient for me and they seemed to do a good job. However, I recently experienced a noise in my front end, which I thought was suspension related, and I took it to them, but the noise was intermittent and they said they could not replicate the noise but then they told me that I needed $4600 in motor mount replacement, so I paid that went on the road and lo and behold, the noise came back, so I took it back to them. Then I took it for a test drive with one of their technicians, and he heard the noise that it was making. and said it was no big deal, that they would figure it out. So then I left my car with them for two weeks, only for them to tell me well, we can't really figure out what's wrong with your car, but it does need $2600 for the compressor for your air shocks. then they then they said, even with this, it's still may not fix the original problem which you brought the car in for. Unbelievable, so now I have to take it to someone else to figure out what a wrong. What a debacle.

We took our just purchased 2023 truck in to have the alignment checked because the tire company…read morethought there was a reason the tires were worn unevenly. Esler said it checked out perfect and didn't charge us anything . Who does that anymore? Great customer service. We will be returning here for any further needs .

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

I know it's easy to make time to complain and give 1 star ratings…read more That being said, I made time to come here and give them the 5 stars they deserve. I was driving through town, all night on the road and had a check engine light come on. My truck automatically governs the speed and makes it a pain to drive. I still have 6 hours to go and saw this place next to a gas station. I stopped in and asked if they could make time to simply read a code so I had an idea of what to tell the dealer at my destination. I informed them that I had no problem on paying for the labor. The mechanic overheard the conversation, quickly came out with the computer, took fifteen minutes to read the code, pop the hood, look for a problem, reset the code, and say "We're good". Don't worry about it. No charge. Please support these guys with your buisness if you have an opportunity.

We took a few of our vehicles to Jensen and both experiences were great. The shop is very…read morewelcoming and has a nice coffee bar to great you. Everyone I had interactions with were very pleasant and informative. These people will go an extra mile to help you out. They have me as a customer for life! With both vehicles, they completed the services that I requested, and helped with a little additional beyond that. Their rights are also very competitive and reasonable.

I just had very good results from Beck's. I went by to see how soon could get my truck in to have a…read morestarter replaced. I was told to bring it in. Got a call about 2 hours later, saying we have finished, you can pick up your vehicle. I think it was also a fair price, more than I can say for a lot of places I tried to do business with

Took my 2012 F150 there a few years ago. They charged me 700$ for cat back exhaust with a knock…read moreoff Chinese muffler . One tail pipe fell off within a year the rest of the exhaust (after the muffler) fell off last month figured if they overcharged me like they did it would be at least quality work that would last , this is not the case

Here for a baseball tournament and had my BMW X5 break down with a coolant leak. Called them late…read moreon Friday afternoon to see if they could get me in as I'm from out of state and heading home on Sunday. They called me after hours on Friday evening to tell me they found the issue and could get it done first thing Saturday morning. Received a text at 11a.m. Letting me know my car was ready to go. Great customer service, fair pricing and great attention to detail. Highly recommend using Westfield Automative for your auto mechanical needs.

This place is outstanding. It provides exceptional repairs at a great price on a consistent basis…read more I've had my Alfa Romeo and my daughter's Hyundai repaired here several times. Each time the repair is done quickly and their prices are very affordable. My daughter's Hyundai has lasted 14 years and survived almost 200,000 miles thanks to the great service at Westfield Automotive. One time, while repairing my Alfa Romeo, they noticed an oil leak in the front of the engine. This issue was not discovered by the Alfa Romeo dealership technicians during my last warranty visit with them. The technician at the Alfa Romeo dealership was amazed by how Westfield Automotive was able to find the defect. The dealership fixed it free of charge since they missed it. All I can say is the technicians at the Westfield Automotive are the best. I'm glad I found them and I want to spread the word so you too can get great service at a great price.

My car needed a purge valve. Austin han it installed in no time and only charged me for half an…read morehour. I was amazed at the low price. Girl boss Betty Jo and Austin very friendly. It was a great experience.

A week ago, I brought my car in during the recent heat wave to have the A/C compressor clutch…read morereplaced. My A/C was still blowing cold--the clutch was just squealing, and I couldn't stand the noise anymore. I supplied the replacement part myself, and after giving them my vehicle's year, make, model, and engine information, I was quoted $520 for the installation and refrigerant recharge. I agreed to the price and dropped the car off. The next day, they called and said there would be an additional charge because they "weren't aware" of the type of refrigerant my car uses. This was frustrating because they had all of my vehicle information before I even brought it in. Suddenly, the new price was $750. I told them I needed some time to think about it and would call them back. About 5-10 minutes later, they called again and said the compressor clutch bolt was seized and that I would need an entirely new compressor. My options were either to replace the compressor or have them reinstall my old one. No pricing was discussed during this call, so I told them to just put my original compressor back on. A few hours later, I called to see if my car was ready, and they acted like it had been sitting there waiting for me. Then they told me the bill was $390. They eventually agreed to $300 cash, but here's the problem: my A/C worked when I brought the car in, and now it doesn't work at all because they evacuated the refrigerant and never recharged it. I understand to an extent paying for labor. But charging me $300 after leaving my car in worse condition than when I dropped it off is unacceptable. Their labor rate is $130 per hour, and the timeline of the phone calls doesn't seem to support three hours of labor. A little understanding, detailed communication, & customer service would have gone a long way. Instead, they earned $300, a one-star review, and lost a repeat customer.

Their name is accurate! Respectfully explained priorities for safety and maintenance repairs , as…read morewell as what did not need to be done. Prices much better than dealership. I will keep going back! They were also consistent with great service with my son's car. Sending my other son to them for a service estimate, also. Very pleased!

Well first they could improve their pricing and service. Came in and was automatically turned down…read moredue to lack of availability to perform work in an efficient manner. I thought about the wait but decided to ask about the price for a transmission swap. 8,000 dollars and refused to allow me to purchase a refurbished one from outsourcing. I called him out on it. 8,000 I could buy a used car for that price. It was clear as day he either didn't want to do it or was trying to straight bend me over. I don't recommend f this is his business practices. People deserve better treatment.