The best way for me to describe what Ms. Taylor did for me and making sure that The TaZaFaith was very well taken care of inspight of the unexpected delay because the wrong Cam Censor was sent is one word... Blessing!!! Thank you so much Ms. Taylor for All that you did and beyond!!! You are awesome and then Some!!! read more

Big O Tires - Tires Near Me - Brownsburg, Indiana

Last night could have been a really stressful experience, but thanks to this team, it turned into a happy memory! On our drive home, we got a flat tire on the highway. I had my five-year-old with me, and unexpected situations like that can be especially overwhelming for him. After his first-ever tow truck ride, we left our van at Big o Tires to be repaired. When we came back this morning, not only was the tire fixed quickly and professionally, but the kindness we experienced really stood out. The boss went out of his way to give my son a hat, which absolutely made his day. What could have been a scary situation has turned into something he keeps replaying in a positive way! He's been reenacting the whole experience with his Hot Wheels. I'm really grateful for the efficiency, professionalism, and especially the compassion shown to my family. We'll be back! read more

Big O Tires - Tires Near Me - Brownsburg, Indiana

I've shopped with Big O tires for years and they've ALWAYS been prompt honest well educated in vehicle maintenance and safety and professional. The go out of their way to get whatever it is that you need from chasing down tires to assure you can "roll out" on new skins to endless vehicle repair possibilities. Mike at Big O is especially great but all of their pros make it an easy choice for me! It's Big O every time read more

I've gotten tires patched at Big O, new tires, breaks done, and rotors replaced here! Amazing customer service- they always call before beginning the work and break things down to you. Prices are bad ( I mean after all cars are just expensive in general). Highly recommend! read more

These guys were awesome!! They do a wonderful job at explaining what your vehicle needs, and have great pricing! The tires look awesome and took maybe 40 minutes to change with a full lobby! read more

Big O was great! I had a very bad experience where three tires blew all at different times on my travel trailer during a trip to Tennessee. I was totally ripped off by a couple of companies that took advantage of my situation of being stuck along interstate 75. It took $1400 but I got 4 new tires and finally made it home after spending 8 hours stranded 3 feet off the interstate. However, after a couple days sitting at my storage place, I discovered that one of the new tires was leaking air. I called Big O and they quickly worked me in. When they checked my tires, they discovered that the previous people had installed 3 passenger car tires rather than trailer tires. Mike the owner of Big O showed me the difference in the strength of the sidewalls and said I was lucky that those passenger tires didn't blow out too! He sold me 3 new TRAILER tires at only $110 each. He and the other employee that I dealt with, Andrew, were very kind and compassionate. This was a big difference that the guy i had dealt with in Tennessee that lied to my wife and I, deceived us, and put us at more risk. Mike and his employees are Christians and their values and morals are high. You can trust them! They will do the right thing and they do truly value customer satisfaction. Feel confident in taking your vehicles to Big O in Brownsburg. read more

Top notch work with 100% integrity. I gone nowhere else for tires,oil changes and maintenance work on all vehicles for the last 8years. No one compares locally. Extremely honest almost to a fault. They won't sell you something you don't need. read more

We always receive wonderful service from Mike and his crew! This is a very busy store which just attests to their great service and competitive pricing. Keep up the gr8 work Mike & Team! Tamra J. read more

I have always gotten great service from these guys...until today. Ken told me on the phone that sending my wheel out to be repaired was "doing me a favor". I didn't think it was since I was paying for it and it is a service they offer. I keep a really tight schedule so I asked about the timing of the repair in advance. When they didn't deliver, they denied what was said. Also pretty much got the cold shoulder from Mike on hearing my concerns. He had been a pleasure to work with until now. I cant say I would never come here again, but I dont have the same level of confidence that I once did. Hopefully there wont be any issues with the repair when it returns. ***I evidently never suited this when I initially wrote it, but there's no time like the present. read more

Best place ever!!!!!!! We send all our delivery vehicles there as well as our personal vehicles. They always do a great job fixing stuff:)

Thank you to Big O Tirws Brownsburg for fixing my tire leak and getting getting me on the road safely! Same day excellent service!

There is a reason that this is the go to place for tires in Brownsburg. The staff here are very organized and competent and take good care of you. Due to its reputation, you need to call in or sign in ahead of time for an appointment. You rarely can get seen to immediately without one. Great service here, and they never try to take advantage of you! read more

Very knowledgeable and helpful with putting new tires and rims on my jeep. Helped me pick out the right rims to get the look I wanted.

On our way home to Tennessee and had a flat tire. Stopped at first exit we got to and Big O was where we went to have tire looked at. Busy, but got us in and out in less than 45 minutes. Patched the tire from inside and plugged from outside. No charge. Highly recommend!!! read more

Just wanted to thank Daniel for doing a tire change and tire rotation in LESS THAN 15 minutes! Someone give that young man a raise! From check in to check out time, we were there less than 30 minutes. AND THEY WERE BUSY. read more

I can't say enough about how much these guys have taken care of me and my daughters since my husband passed away. My husband Todd and I have used them for many years and Todd has always trusted Mike and his staff! Recently my daughter's CR-V needed new tires. They walked me through the whole process over the phone, helped me select the right tires she needed and at a price she could afford. We dropped the car off the night before and by 10am the next morning, got a call that it was ready. The price was exactly what was quoted over the phone. And then, when we went in to pick up the car, the associate who took our payment also gave us a $50 credit because we had just missed a sale on tires that had been going on. That was very kind and unexpected! I am thankful to have a place to take our vehicles that I can trust! Highly recommend!! Thanks guys!! read more

This place is awesome. I desperately needed new brakes before my trip to see my family in Kentucky. I also work in Brownsburg, and getting any type of car work done during the week is such a hassle. I called and spoke to Mike on Wednesday and made an appointment to take my car in at noon on Saturday. Saturday came, and within an hour of dropping it off, they called me with an estimate (which was comparable to others in town) and told me that I really only needed front brakes. I ok'd it, and within another hour, they called me to let me know my car was ready to be picked up. These guys are friendly, honest, quick, and reliable. Good sense of humor, too. I will definitely be back! read more

Great business who take care of you. Went in with a tire issue and it turned out to be a small problem. They fixed it and did not charge me. I offered to pay for their time for looking at it and they declined. Auto repair you can trust read more

Memorial Day weekend, Big O was able to replace all 4 tires and an oil change in an hour. The service was professional and very friendly, and the waiting area was clean. Mike was so helpful and knowledgeable. This is our new place for tires and oil changes. I highly recommend Big O Tires in Brownsburg. read more

God awful service. Would've even attempt to balance 35x12.5r18 tires. How do they call themselves a tire shop?

Gotta hand it to the crew at big O, they got me taken care of quick. I dropped off my 2015 Ford Edge to fix what I thought was a simple nail puncture. Nope, two holes. But all said and done, they didn't charge me. Tire plugging here is free. And great service is why I keep using them even though it's on the other side of the county and they have a much closer location. So they get my five stars. Pretty hard to get. read more

Big O Tires - Tires Near Me - Brownsburg, Indiana

I was greeted immediately with excellent service. Minimal wait time and the price was fair!

My wife had tires that kept losing air. We did not get the tires at Big O. We took the car in for tire repair. An hour later they called to say the tires were fixed When I tried to pay they said no charge. Truly allowed me to stop worrying about my wife's safety and wouldn't take a nickel. That's exemplary service. We'll buy tires for all of our cars there from now on. Great business model. Thank you. read more

I live in Chicago and my son had one of my cars in Brownsburg (where he was working). When the car need new tires, we took it over to Big O. On the day the new tires were to be installed, we discovered that the "key" for the locking lugnuts was nowhere to be found! I suspect that the Chicago area dealership where we purchased the car and which had done all of the maintenance forgot to put the key back after rotating the tires. In any event, here we are in desperate need for new tires and no way to remove the old ones without destroying the wheels! Enter MIke and his team! He arranged to have the car brought over to the local Audi dealership so they could use thier "key" to remove that locking lugs and replace them so Mike could then replace the tires. None of this was planned but Mike found time to deal with this curveball and get the new tires on by the end of the day. Fantastic work; fantastic service! If the car needs any work before my son heads back to school in Terra Haute, there is no doubt it will be done at Big O! Thanks MIke M. Hughes read more

Big O has a great staff and customer service. They took care of me and my tire very quickly and got me back on the road.

I had run my truck off the road and into a ditch. Called the store at 545 telling them I needed a tire but wouldn't be there for at least 10 min. Got to the store and they had me taken care of quick and easy. Great service and the manager was a great guy. 10/10 will come back again anytime I have an issue or need new tires. read more

Ruined a good tire getting the car off the rack, went in to replace it and they ruined the plastic caps by prying them off with s screwdriver and gouged the alloy wheel against the rack. Unbelievable that a real tire store can be so incompetent. Had to call their corporate office to get them to take care of the damage they caused. They just wanted me to go away. If you care about your car, don't go to Big O Tire. read more

I brought my car into Big O for a new tire and an oil change. They told me it would take about a half hour for both. After two hours they informed me they didn't have a tire in, but they were starting my oil change right that second. A half hour later, I watched them pull my car into the garage. I was finally done three and a half hours later. Safe to say I will NEVER be returning. read more

As I sit here in the parking lot at Big O tires in Brownsburg stranded I figured I would write a review while it's fresh in my mind. I live in Fishers IN and I am in Brownsburg to visit a friend. I discovered that I have something lodged in my tire and air was coming out. I yelped the nearest tire store and Big O was within a mile. Also the store is open until 6 and I was so relieved to know that it was 5:30 and they could still hopefully help me. I rushed here and when I came in the young man working the desk asked how he could help me. I told him my tire was almost flat and that I needed it repaired or possibly replaced. He told me "sorry but not tonight". I asked him if he was sure because at this point I'm stranded...that I didn't live around here. He simply said..."sorry, can't help you tonight". So, I walked out the door and stood in front of the store for a minute trying to figure out what I was going to do. I went back in and asked if they could at least put my spare tire on. He said...no...there's nothing I can do tonight. No concern for the fact that I was stranded and was practically pleading with him. I know this technically isn't his problem but I wonder how he would feel knowing someone wouldn't help his wife, daughter or mother who might be stranded with a flat tire. I've been sitting here in my car for over an hour. Every employee packed up and left while I sat here stranded. For this reason alone I will never go to a Big O store again. Never! Now if I could ever get out of this parking lot! Thankfully I have road side assistance and hopefully help will be here soon. read more