Great advice! I drove my flat tire 1.7 miles directly to the shop and Chad took great care of me…read more No long waits. Just god service at a fair price. I would come back again and tell my friends in Indy. Tom Brady

Always my Go-To place for anything car related. I wouldn't trust anyone else! This time it was a…read moredead battery that needed replaced - got me in quickly and the cost was very reasonable. My son now uses Best-One for his auto needs!

I've only ever been here for tire service, but that has been several times (thanks to…read morepothole-riddled Indianapolis streets and debris-strewn Indianapolis parking lots!!). They are honest, trustworthy, fair, fast, competent...and they do not try to rip you off if you're a woman! Bonus points for being courteous and friendly every time. Highly recommended! :D

I was driving to Danville from out of state and my explorer broke down. Dave was extremely helpful…read moreand honest!!!

Not sure if I've left a review on Mears and if not, I should have from the 1st time in '24. We have…read moreused them 4 times now and so appreciate their work at a fair price. Wish I had known about them when we moved to Indy in '87. Finding an honest/reasonable auto mechanic shop is like finding a Unicorn.

Mears is our go to auto shop, for anything I can't do myself. They have worked with me when I've…read moreneeded my car repaired quickly. Honest, fair, and good to work with.

I tend to be a fan of the Valvoline Instant Oil Change chain. While I live in Lawrence, I've been…read morespending a lot of time on the west part of Central Indiana due to my father's being in hospice and his passing this week. On my way to his house to work on some pre-funeral things, I noticed the car was driving a bit weirdly. While it was a bit early for my oil change, my car is getting older and I've lately had to get my oil change earlier. Avon is right on the way. So, on the way home from a day of processing belongings and dealing with paperwork I opted to stop in for an oil change. I pulled in behind a car that was already in the bay. This is a two-bay center. To be honest, we were initially looking at a 4-star review. I wasn't initially greeted upon arrival and waited a few minutes. After the car in front was finished, I was motioned in. However, as my visit continued it began to improve quite a bit. I dealt with two employees - not sure of names - a young female (Trinity is on the receipt) and a male. Both were quite friendly and professional. I got the conventional oil change. I had a coupon. I also ended up getting the cabin air filter replaced and two tag lights. I didn't feel pressured. In fact, while a serpentine belt was recommended they didn't have a certified tech for that when I arrived. The visit took longer than usual. They were thorough and had difficulty putting the tag lights back as the bolts had rusted a bit. They also were attempting to reset my oil service light (receipt says this was complete; it wasn't. They couldn't actually figure it out as my 2012 Kia is rather unique. However, I was impressed with how much effort they put into it.). The level of service convinces me to up this to a 5-star review. Yes, there were minor issues. However, I feel these were overcome with quality service, fair pricing (including discounts), and a car that was running much better when I left than when I got there. Ultimately, I was pleased. While I do prefer to get a greeting when I arrive, once the service started everything was stellar and I'm sticking with a 5-star review.

I've been going to Valvoline for a while and have always had good experiences, but my last visit…read moreleft me disappointed. I drive a Kia Carnival and have always brought my own oil filters since I know they don't stock them. They've been doing my oil changes for the past year without an issue. When I went in on Monday around 5 PM, there was no one in the bay, but the person in charge told me they couldn't do the oil change because it was "too hard" and might take 30 minutes. I've never had a problem before, so this was surprising. Honestly, it came across as a lazy mindset rather than a real issue. Unfortunately, I won't be returning.

They are so dependable and conscientious. I know that I can always count on them to tell me the…read moretruth and do the best job for me. Anna is amazing in taking care of so much and we miss her Dad who was the "Best!"

Have taken two vehicles to advanced and had a great experience each time. If it wasn't quiet right…read morethey made sure it was before I left. Anna and Mike were great as well as Lady the office dog.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

Jeff is always quick to get you in & out for oil changes but I have also used him for battery…read morereplacement and other repairs. Have always found him and his crew knowledgeable and eager. If it's beyond their capabilities, they'll recommend where you can take it for repairs. Prices have been fair and I receive coupons in the mail for money off on oil changes.

Recent Oil change was quick c and the employees experienced and knowledgeable about cars . Most…read moreimpressively the employees were pleasant and focused on providing exceptional customer service.

Visited to fix a noisey exhaust. Able to get in on short notice and drop it off. They called within…read morea couple hours with the issue and had it fixed within an hour after that. Priced right. They did a good job.

They suck!! Never take your vehicle there. They will rip you off!!!! The people running it are very…read morerude and disrespectful. Never ever go there!!!!! They will charge you for things that you don't want done and they over charge you!!!!!

Adam and his team here are fantastic. The service is always great. Their people are always…read morefriendly. And I can always trust that they're going to do great work. If you want great service and someone who's going to remember your name, look no further.

Came in for a oil change and was greeted so warmly by everyone. They kept me updated through out…read morethe process, showed me my filter without pressure, and checked me out so quick. They even reset the notification on my car. Overall great experience :)

Honestly I do not know how I'm just now writing a review for this place…read more I've been going to this specific location foe the past few years and every time I am greeted, directed, given quality customer service and informed. Visits are typically on a Saturday morning bright and early however today I got off work early and desperately needed to pay them a visit. Alex and Zoey were great. Alex informed me on all the things, some of which I was already aware of and knew I wouldn't be taking care of today. What I appreciate about Valvoline is I've never felt pressured to purchase a service. I also was able to meet the acting area manager, Pedro. Pedro if you see this and I said your title wrong I'm sorry. Haha. All in all between my yapping and getting my oil and 2 lights changed I was leaving within 20 minutes. I tell my friends about this place like it's my favorite restaurant. lol.

valvoline destroyed my engine and refused to pay for the damages. They denied my claim before I…read moresubmitted evidence. Both I and the dealership reached out to them and they refused to listen to reason. They are horrible. Do not go there. I had to get a new engine. RUN RUN RUN