This guy is so wrong for this. They changed the fan module that was the supposed issue, I come to…read morepick it up, he says it's good to go, I pay and my car STILL needs to be jump started to turn on! He says he ordered and replaced the fan module because he was "nice" and wanted me to have my car running by today but he could of had me wait until Monday. Well... it's NOT running. Then he says well that's because it's def. going to need a new battery and I'll need to run a 2hr diagnostic because 45 sensors are going off. After seeing that our discussion wasn't leading to a solution I ask him to jump start my car and I'll take it to get serviced else where. He has me wait 42 minutes because apparently this TIRE SHOP only has ONE set of mobile jumper cables and they're charging. I paid almost $700 when I could have used that money to rent a car while I could afford to get EVERYTHING fixed. He should have been upfront about all it needed, though it did look like he had no idea what he was doing nor talking about.

Literally was about to get on the road for a 2hr car trip with a client. Client's tire light…read moreindicator came on notifying us a tire was SEVERELY LOW. Thankfully we hadn't jumped on the highway yet. Big O Tire was less than half a mIle away and OPEN! They immediately got us in. Welcomed us with warm coffee, free wi-fi/cell phone charging station (sensing we were business clients) offered us breakfast bars and popcorn while we got caught on morning ESPN highlights. This place was super clean, warm and welcoming. Highly recommend if need help in EARLY hours or just I in general. #Tire #TireReplacement #RoadsideAssistance #Zionsville #ConciergeGuy @JamesPayneConcierge

James and Daniel did a great job on my girlfriend's car. It was a pressure free environment and…read morethey worked quickly and as a team. Well done gents

Came in because I had a problem with a recent oil change at this location. Kevin, Haley, and Isaac…read morewere super helpful and fixed my problem promptly. Really appreciated the service.

I'm writing to update a previous review of a misdiagnosis. Following up because when we contacted…read moreChristian Brothers regarding the $2800 Repair that they recommended after we had a local repair shop fix it for a fraction of that cost, Christian Brothers refunded my daughter for the diagnostic test. They were very apologetic for being way off. Her car is an older Saab and most Shops won't work on Saabs because they are so different from more common cars. Thank you to Christian Brothers for admitting they were wrong and for letting us leave her car there for several days while we waited for a transport truck to get it back to Chicago.

$660 for an inspection only for it to be a new battery, and an oil change. Had to take my car to a…read moredifferent shop.

I recently had a disappointing experience that, to their credit, the general manager addressed…read morepromptly and professionally. The issue involved a repeatedly sounding seatbelt alarm that would not disable or "freeze," which made me frustrated and concerned about the vehicle's safety features. What happened and how it was handled: The general manager reached out and took my concerns seriously, moving the process forward and arranging a re-examination of the vehicle. Technicians could not pinpoint a exact root cause during the recheck. Their prevailing theory was that something might have been spilled in the backseat--potentially by one of my children--causing the malfunction. They confirmed they could not permanently turn off the seatbelt alarm, so we opted to use the seatbelt extender as a solution. What I appreciated I'm grateful that Tom Wood Toyota reached out for a second chance and worked with me to address the issue. Their willingness to re-test and re-evaluate shows a commitment to customer service and safety. What I would have valued more: Earlier transparency about the possibility that a spill could affect the seatbelt system. If this had been mentioned during the initial service call, it could have saved us time, grief, and their money. Clearer guidance upfront on potential causes and realistic timelines for resolution, so expectations are aligned from the start. Overall: I'm glad we found a workable path forward with the seatbelt extender, and I appreciate the GM's engagement. A bit more proactive communication at the outset would have prevented most of the back-and-forth, but I feel confident that Tom Wood Toyota is capable of handling customer concerns with care when given the opportunity.

I am extremely disappointed with my recent experience at Tom Wood Toyota in Whitestown, Indiana…read more On September 14, 2026, I brought my 2024 Toyota Crown Limited in for its 25,000-mile maintenance service. During the visit, my service advisor informed me that my tires needed to be replaced, even though the vehicle had only about 24,000 miles on it and the tires are covered by a 50,000-mile manufacturer warranty. When I questioned this recommendation, I was told that the dealership does not work with manufacturer tire warranties and that, based on the advisor's experience, tire warranties are rarely honored because tire wear depends on how a vehicle is driven. This explanation did not seem reasonable, so I contacted Michelin directly and opened a warranty case myself. Over the following week, I called the dealership on three separate occasions and left messages requesting assistance. None of my calls were returned. I also texted my service advisor, who told me he would contact Michelin on my behalf, but no action appeared to be taken. After receiving no meaningful assistance, I returned to the dealership in person on September 21. I explained that if they could not help me, I would take my vehicle elsewhere. Only then did the advisor contact Michelin while I was present. When I spoke directly with Michelin's warranty representative, I was told that my tires were completely fine, safe to drive, and had approximately 20,000 miles of usable life remaining. In other words, the recommendation to replace the tires was unnecessary. What frustrates me most is not only the inaccurate advice but also the lack of communication and customer service. I had to spend my own time researching the issue, opening a warranty case, making multiple phone calls, and returning to the dealership in person before anyone took action. Customers should be able to trust the recommendations they receive from a dealership service department. Unfortunately, this experience left me questioning both the accuracy of the advice I was given and the level of customer support provided. I expected much better from Tom Wood Toyota.

I just want to say a big thank you(!) to the Belle Tire crew!…read more After hitting a piece of debris on I-65 and then losing tire pressure, I was able to drive it in for service. I was thinking the tire could be patched, but their mechanic discovered - and showed me - that the interior of the wheel had been damaged as well(!). Since I wasn't local, I was concerned it might take a few days to get a replacement wheel, and certainly didn't want to drive the rest of my trip on the space-saver spare. Trevor and Devin went through the options, and thankfully, not only were they able to source a replacement wheel but got it delivered the same day. Appreciated their efforts to get my car back on the road as quickly as they did!

I had a nail in my tire that was slowly causing the PSI to go down. I dropped my car off a little…read morebefore 10 and they had it ready for me by noon. They were able to get the nail or screw out and patch it up at no cost to me. All the employees we encountered were friendly and personable.

We took a few of our vehicles to Jensen and both experiences were great. The shop is very…read morewelcoming and has a nice coffee bar to great you. Everyone I had interactions with were very pleasant and informative. These people will go an extra mile to help you out. They have me as a customer for life! With both vehicles, they completed the services that I requested, and helped with a little additional beyond that. Their rights are also very competitive and reasonable.

I know it's easy to make time to complain and give 1 star ratings…read more That being said, I made time to come here and give them the 5 stars they deserve. I was driving through town, all night on the road and had a check engine light come on. My truck automatically governs the speed and makes it a pain to drive. I still have 6 hours to go and saw this place next to a gas station. I stopped in and asked if they could make time to simply read a code so I had an idea of what to tell the dealer at my destination. I informed them that I had no problem on paying for the labor. The mechanic overheard the conversation, quickly came out with the computer, took fifteen minutes to read the code, pop the hood, look for a problem, reset the code, and say "We're good". Don't worry about it. No charge. Please support these guys with your buisness if you have an opportunity.

I'm newly single and was so stressed about adding the things my husband used to do on top of taking…read morecare of 4 kids - this oil change was SO easy and stress free. Andrew was prompt and professional and I'd book again in a heartbeat!

These guys were fantastic! I have a motorhome and it often time takes alot of work to find a place…read morethat can do the oil change at a reasonable price. Additionally, driving this 35' beast around downtown indy is not the most fun driving experience..ever.. But, found these guys and not only did they come in about 1/2 the price of RV repair places, they could also change the oil in the generator as well!! Cant get that at the Quickee lube places. Great service, on time, personable. They are my goto for my entire fleet of vehicles now. When you get ready to breakout the motorhome for the spring, call them first, they come right to your unit to get it ready!!

Very trustworthy service at a reasonable price, with experienced technicians who know what they're…read moredoing

They are very knowledgeable and reasonably priced. My car is older and needs a reliable repair…read moreshop. Thank you!

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

Went to two other lawn tractor repair places. One was on a three week wait and after the wait was…read moreon another two week wait because they needed help. The other place would do it in 10 days. Triple S came out the next day after I called and changed the tire in 20 minutes for a reasonable price. Thank you for your timely assistance!