We have a fleet account with Tire Discounters. They put new tires on one of our vehicles a little…read moreover a year ago. I had a slow leak in one of the tires, and being a consultant, needed it repaired quickly so I could maintain my scheduled appointments but not end up with a flat tire on the curb. I spoke to the manager. He said their schedule was tight but if I could have the car to him in fifteen minutes, he would make sure my tire issue was addressed. I was there. Based on how busy they were, the assistant manager herself repaired the tire so I could keep moving without missing a beat. Thank you! Your service to my fleet account vehicle was superb. Highly recommended!

Needed to get on the road today but had a nail in my tire. I got online & they have several open…read moreappts for today. I booked for 3 pm but then realized I needed the 230. I booked again & called to cancel the 3:00 appt. The lady I spoke w/ was very sweet & helpful. She canceled the 3:00 appt & told me she would see me at 2:30. Not 2 minutes later I got a call from Richie saying they were booked for the day. So why doesn't your website reflect that? How can customers feel you are dependable if you're not? My 2 stars is bcs both employees were very friendly. I also appreciate the call, rather than letting me drive unnecessarily to their location. Otherwise.... bad experience!

I just want to say a big thank you(!) to the Belle Tire crew!…read more After hitting a piece of debris on I-65 and then losing tire pressure, I was able to drive it in for service. I was thinking the tire could be patched, but their mechanic discovered - and showed me - that the interior of the wheel had been damaged as well(!). Since I wasn't local, I was concerned it might take a few days to get a replacement wheel, and certainly didn't want to drive the rest of my trip on the space-saver spare. Trevor and Devin went through the options, and thankfully, not only were they able to source a replacement wheel but got it delivered the same day. Appreciated their efforts to get my car back on the road as quickly as they did!

I had a nail in my tire that was slowly causing the PSI to go down. I dropped my car off a little…read morebefore 10 and they had it ready for me by noon. They were able to get the nail or screw out and patch it up at no cost to me. All the employees we encountered were friendly and personable.

Went to two other lawn tractor repair places. One was on a three week wait and after the wait was…read moreon another two week wait because they needed help. The other place would do it in 10 days. Triple S came out the next day after I called and changed the tire in 20 minutes for a reasonable price. Thank you for your timely assistance!

2nd time I've gone here and they have been amazing... super fast and on point... in and out in no…read moretime!!! This is definitely my new spot!

Been a customer of El Camino (Georgetown Road) for a few years. They have great hours and service…read morehad always been top-notch. They always treated me fairly and did not try to rip off customers like other tire places. I had (notice the use of past tense) such positive experiences there that I recommended the store to several other people. Today that all changed...dramatically. I noticed one of my tires was leaking so I went to the shop at about 3:15. I got in right away. I was told that I actually needed two front tires. I agreed to that as well as an alignment and to have the tires balanced. New tires got mounted pretty quickly. Then a worker came and got my keys (actually there was already another set in the car) to do the alignment. Then I waited and waited and waited. Numerous people came in the store, had their vehicle serviced and left. Not me though. I waited, waited and waited some more. Very little communication from the El Camino staff. When I asked what was taking so long, I was told there were people ahead of me and they were "working on it." Then I waited, waited and waited some more. It got to the point that I was virtually the only one left in the waiting room. The staff had to know I was getting upset, yet they did ZERO to address my frustration. Finally, at almost 6 pm, when I had been there nearly 3 hours, I went to the desk and demanded my car back, that I would just pay for whatever work was done, and leave. That apparently sparked them to actually finish the work. I finally got the keys back 10 minutes later. I paid the bill and left. I understand that maybe the work on my vehicle "fell through the cracks" or for some reason was taking longer than expected. That happens in this line of business. But there is no excuse for the lack of communication and the unwillingness to treat a longtime customer without even a modicum of respect. They apparently didn't value my business or care that after such a poor experience I would be unlikely to ever come back and would certainly not recommend it to my friends. I would not recommend this place after what I experienced today.

I have taken my car to Jerry and Eric for over four years. They provide excellent service,…read morecommunication, and proper diagnosis. I have had oil changes, brakes, rotors, pads, brake flush, tie rod, and headlamp casing all installed, and have been extremely happy with the work and completion. This shop is one of the very few left that don't push unnecessary work. They don't try to sell you things you don't need, just offer advice on tasks that are immediate. Pricing is very reasonable and Eric and Jerry are great to work with, unlike big chain pushy salesmen at other shops. I highly recommend going to see Jerry and Eric for your car maintenance needs. Two honest professionals in the car service industry who have my utmost respect.

I called the night before about getting a new battery installed for my 2019 Ford Escape. I spoke…read morewith Eric who was very nice, polite and professional. He told me the total for the battery, plus labor for installation (it's complicated for my car), and sales tax would be $342.09. He advised me to bring it in the next day (today) and just drop it off and they would have it done by that afternoon. I dropped my car off around 11:30 AM and went over the details with Jerry who confirmed what Eric told me. They confirmed my phone number and I left. Before I left, I noticed their small waiting area. It had a few seats and a coffee table, I don't remember if there was anything else because I didn't stay more than a minute or two. It did seem clean though. I called them around 4:30 PM to check on the status and was told it would be done in 30-45 minutes. When I arrived around 5:15 PM, my car was sitting outside waiting for me. Only waited a few minutes before Eric came out and checked me out and I was charged exactly what I was told. I'm happy with the professionalism and the fact that they didn't try to upsell me from what I was told I would have to pay.

The crew at PFM replaced the brakes on my company's transit van, repaired a issue that saved the…read moretransmission, and on a Saturday. P.S. The waiting room smelled fine.

Sent me back to the dealer for item under recall! Very honest! I have went back for additional…read morerepairs, very reasonably.

The best way for me to describe what Ms. Taylor did for me and making sure that The TaZaFaith was…read morevery well taken care of inspight of the unexpected delay because the wrong Cam Censor was sent is one word... Blessing!!! Thank you so much Ms. Taylor for All that you did and beyond!!! You are awesome and then Some!!!

Last night could have been a really stressful experience, but thanks to this team, it turned into a…read morehappy memory! On our drive home, we got a flat tire on the highway. I had my five-year-old with me, and unexpected situations like that can be especially overwhelming for him. After his first-ever tow truck ride, we left our van at Big o Tires to be repaired. When we came back this morning, not only was the tire fixed quickly and professionally, but the kindness we experienced really stood out. The boss went out of his way to give my son a hat, which absolutely made his day. What could have been a scary situation has turned into something he keeps replaying in a positive way! He's been reenacting the whole experience with his Hot Wheels. I'm really grateful for the efficiency, professionalism, and especially the compassion shown to my family. We'll be back!

I've been a Discount Tire customer for over 40 years. This store (8302 Michigan Rd) holds up their…read morestellar reputation. Keep up the good work!

There was no charge fix a slow leak! Amazing. The technician explained everything to me very well…read moreand I will be sure to give them my business the next time I get new tires.

Very kind, they remember you by name when you walk in. We purchased new tires for my husband's Jeep…read morefor around $1700 and feel we got a great deal. The only place we go.Smiles Angie Pogue

Terrible customer service will never visit this place again and I recommend you don't.. appointment…read morescheduled at 2 o'clock at 3 o'clock. My car was still sitting in the same spot when I asked why I was told that they couldn't do my rotation of my tires I'm fine with that but don't have me waiting for over an hour only to tell me that you can't do it.. when I asked the the young lady who was supposedly going to do the job why she just didn't inform me of that her response was that's not her job then when I inquired the manager only thing he did was say that the person who checked me in should have informed me of that it doesn't matter you had me waiting for over an hour only to do nothing to my car. Never will I purchase tires there again Everybody blaming each other just terrible terrible customer service

Can't say thank you enough to Pomp's. I hit a pothole on US 52 South and it disable my car. I had…read moreto come home to Anderson without my car. The next day was horrible trying to find my car because somehow it was moved to another location. It took hours to locate my vehicle. When my car was located & towed to Pomp's in Lebanon; they were in the process of closing. Manager Christy Hale understood how stressful my day was going. Hale; and her team took the time out to put my dounut tier on my Chevy Cruze. Customer service is 10 stars and beyond Yes, l recommend Pomp's.

Stay away from this store!Every visit has been a horrible experience.Bad attitude,no tire available…read moreafter I was told twice on phone they had my tire in stock.Paid 135.00 for towing to get it to store.They sent me on my way with a used tire instead of giving me a higher priced tire at price quoted!