James and Daniel did a great job on my girlfriend's car. It was a pressure free environment and…read morethey worked quickly and as a team. Well done gents

Came in because I had a problem with a recent oil change at this location. Kevin, Haley, and Isaac…read morewere super helpful and fixed my problem promptly. Really appreciated the service.

Needed to get on the road today but had a nail in my tire. I got online & they have several open…read moreappts for today. I booked for 3 pm but then realized I needed the 230. I booked again & called to cancel the 3:00 appt. The lady I spoke w/ was very sweet & helpful. She canceled the 3:00 appt & told me she would see me at 2:30. Not 2 minutes later I got a call from Richie saying they were booked for the day. So why doesn't your website reflect that? How can customers feel you are dependable if you're not? My 2 stars is bcs both employees were very friendly. I also appreciate the call, rather than letting me drive unnecessarily to their location. Otherwise.... bad experience!

We have a fleet account with Tire Discounters. They put new tires on one of our vehicles a little…read moreover a year ago. I had a slow leak in one of the tires, and being a consultant, needed it repaired quickly so I could maintain my scheduled appointments but not end up with a flat tire on the curb. I spoke to the manager. He said their schedule was tight but if I could have the car to him in fifteen minutes, he would make sure my tire issue was addressed. I was there. Based on how busy they were, the assistant manager herself repaired the tire so I could keep moving without missing a beat. Thank you! Your service to my fleet account vehicle was superb. Highly recommended!

I'm writing to update a previous review of a misdiagnosis. Following up because when we contacted…read moreChristian Brothers regarding the $2800 Repair that they recommended after we had a local repair shop fix it for a fraction of that cost, Christian Brothers refunded my daughter for the diagnostic test. They were very apologetic for being way off. Her car is an older Saab and most Shops won't work on Saabs because they are so different from more common cars. Thank you to Christian Brothers for admitting they were wrong and for letting us leave her car there for several days while we waited for a transport truck to get it back to Chicago.

$660 for an inspection only for it to be a new battery, and an oil change. Had to take my car to a…read moredifferent shop.

I recently had a disappointing experience that, to their credit, the general manager addressed…read morepromptly and professionally. The issue involved a repeatedly sounding seatbelt alarm that would not disable or "freeze," which made me frustrated and concerned about the vehicle's safety features. What happened and how it was handled: The general manager reached out and took my concerns seriously, moving the process forward and arranging a re-examination of the vehicle. Technicians could not pinpoint a exact root cause during the recheck. Their prevailing theory was that something might have been spilled in the backseat--potentially by one of my children--causing the malfunction. They confirmed they could not permanently turn off the seatbelt alarm, so we opted to use the seatbelt extender as a solution. What I appreciated I'm grateful that Tom Wood Toyota reached out for a second chance and worked with me to address the issue. Their willingness to re-test and re-evaluate shows a commitment to customer service and safety. What I would have valued more: Earlier transparency about the possibility that a spill could affect the seatbelt system. If this had been mentioned during the initial service call, it could have saved us time, grief, and their money. Clearer guidance upfront on potential causes and realistic timelines for resolution, so expectations are aligned from the start. Overall: I'm glad we found a workable path forward with the seatbelt extender, and I appreciate the GM's engagement. A bit more proactive communication at the outset would have prevented most of the back-and-forth, but I feel confident that Tom Wood Toyota is capable of handling customer concerns with care when given the opportunity.

I am extremely disappointed with my recent experience at Tom Wood Toyota in Whitestown, Indiana…read more On September 14, 2026, I brought my 2024 Toyota Crown Limited in for its 25,000-mile maintenance service. During the visit, my service advisor informed me that my tires needed to be replaced, even though the vehicle had only about 24,000 miles on it and the tires are covered by a 50,000-mile manufacturer warranty. When I questioned this recommendation, I was told that the dealership does not work with manufacturer tire warranties and that, based on the advisor's experience, tire warranties are rarely honored because tire wear depends on how a vehicle is driven. This explanation did not seem reasonable, so I contacted Michelin directly and opened a warranty case myself. Over the following week, I called the dealership on three separate occasions and left messages requesting assistance. None of my calls were returned. I also texted my service advisor, who told me he would contact Michelin on my behalf, but no action appeared to be taken. After receiving no meaningful assistance, I returned to the dealership in person on September 21. I explained that if they could not help me, I would take my vehicle elsewhere. Only then did the advisor contact Michelin while I was present. When I spoke directly with Michelin's warranty representative, I was told that my tires were completely fine, safe to drive, and had approximately 20,000 miles of usable life remaining. In other words, the recommendation to replace the tires was unnecessary. What frustrates me most is not only the inaccurate advice but also the lack of communication and customer service. I had to spend my own time researching the issue, opening a warranty case, making multiple phone calls, and returning to the dealership in person before anyone took action. Customers should be able to trust the recommendations they receive from a dealership service department. Unfortunately, this experience left me questioning both the accuracy of the advice I was given and the level of customer support provided. I expected much better from Tom Wood Toyota.

I just want to say a big thank you(!) to the Belle Tire crew!…read more After hitting a piece of debris on I-65 and then losing tire pressure, I was able to drive it in for service. I was thinking the tire could be patched, but their mechanic discovered - and showed me - that the interior of the wheel had been damaged as well(!). Since I wasn't local, I was concerned it might take a few days to get a replacement wheel, and certainly didn't want to drive the rest of my trip on the space-saver spare. Trevor and Devin went through the options, and thankfully, not only were they able to source a replacement wheel but got it delivered the same day. Appreciated their efforts to get my car back on the road as quickly as they did!

I had a nail in my tire that was slowly causing the PSI to go down. I dropped my car off a little…read morebefore 10 and they had it ready for me by noon. They were able to get the nail or screw out and patch it up at no cost to me. All the employees we encountered were friendly and personable.

We took a few of our vehicles to Jensen and both experiences were great. The shop is very…read morewelcoming and has a nice coffee bar to great you. Everyone I had interactions with were very pleasant and informative. These people will go an extra mile to help you out. They have me as a customer for life! With both vehicles, they completed the services that I requested, and helped with a little additional beyond that. Their rights are also very competitive and reasonable.

I know it's easy to make time to complain and give 1 star ratings…read more That being said, I made time to come here and give them the 5 stars they deserve. I was driving through town, all night on the road and had a check engine light come on. My truck automatically governs the speed and makes it a pain to drive. I still have 6 hours to go and saw this place next to a gas station. I stopped in and asked if they could make time to simply read a code so I had an idea of what to tell the dealer at my destination. I informed them that I had no problem on paying for the labor. The mechanic overheard the conversation, quickly came out with the computer, took fifteen minutes to read the code, pop the hood, look for a problem, reset the code, and say "We're good". Don't worry about it. No charge. Please support these guys with your buisness if you have an opportunity.

I'm newly single and was so stressed about adding the things my husband used to do on top of taking…read morecare of 4 kids - this oil change was SO easy and stress free. Andrew was prompt and professional and I'd book again in a heartbeat!

These guys were fantastic! I have a motorhome and it often time takes alot of work to find a place…read morethat can do the oil change at a reasonable price. Additionally, driving this 35' beast around downtown indy is not the most fun driving experience..ever.. But, found these guys and not only did they come in about 1/2 the price of RV repair places, they could also change the oil in the generator as well!! Cant get that at the Quickee lube places. Great service, on time, personable. They are my goto for my entire fleet of vehicles now. When you get ready to breakout the motorhome for the spring, call them first, they come right to your unit to get it ready!!

Very trustworthy service at a reasonable price, with experienced technicians who know what they're…read moredoing

They are very knowledgeable and reasonably priced. My car is older and needs a reliable repair…read moreshop. Thank you!

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

I had a new engine put in somewhere else, but started using Eagle. I noticed an oil leak and was…read moretold there were valve leaks from when Tom Wood put in the engine. Tom Wood said my vehicle was out of warranty (12k miles or one year and I work from home, so I didn't drive it often). I had Eagle do the valve work, with was over $800. A few months later, I noticed there was still oil leaking. I took it back and they said it wasn't the valves, but is now the top oil pan. I asked didn't they have to touch or remove the oil pan to do the valve work? They said no and said it would be another $800+ to repair. I talked to another mechanic and was told they absolutely had to remove the oil pan to do the valve work. So, my truck is leaking oil and loosing engine pressure because Eagle reduced to honor their warranty and wanted to milk me for money. Update after owners response: I took my vehicle back a few months later and that was the answer given. I did not drive for the majority of 2025 because of a hand injury. I'm writing this response now because of what I was told by a mechanic recently. If they look in their system, they will see they repaired my car and a few months later, I brought it back for a diagnostic because it was still leaking oil. I work from home and put very few miles on my car between 2020 and January 2026.

My car decided to stall on the way to work while driving it this morning. I was able to get it…read morestarted and headed to another car shop down the road. They said they wouldn't even be able to look at it until Monday, so I remembered Eagle Auto which was half a mile away. I got there 10 minutes before they opened and was the first one in. Jessica helped me at the counter. She was absolutely phenomenal and LOVELY. She got my keys and said they'd have someone run diagnostics on it. I made my self comfortable and waited for about 45 mins until she came back with the results. Thankfully nothing popped up on their tests and she gave me my keys and said no charge. Wow. Just wow. Great service and they were so prompt. I told her that I would be giving them an awesome review- especially her help. I will most definitely be coming back (hopefully not too soon) when I'm in need of service. They also gave a ride to a gentleman that came a little after me. Very nice. Well stocked coffee bar and snacks. Jessica asked if I needed to do any work bc they have an office for people that work while they wait. How great is that? Thanks Eagle Auto for your kindness, thoroughness and promptness.