If your planning in getting an oil change and spending 2+hrs in line (with no line) this is the…read morespot. Horrible customers service, shop looks like it hasn't been cleaned in months.

The last review was 5 years ago so here's a new one. The…read moreemployees were uncoordinated with each other. While one guy was doing the oil change and another guy was at the computer the last guy just seemed to be standing around lost. I was the only car there (now I see why). They took 10min just to take off my rear wiper blade and then another 5min to put a new one back on. When they put the new one on I also heard a crack. Luckily my rear wiper still works but I'm not sure for how long. With how unreliable the employees seemed I just didn't have any confidence in the service and I left more worried about my car than when I entered. Also, they're over priced like crazy. With just the oil change and $20 wiper blade, the bill was over $150-160. Then when I asked why it was so expensive, since Valvoline would be about $70-80, the guy at the computer input a "Promotional code" and lowered the price to $130ish. Like why didn't he put in the code at the beginning... After I asked again why it was so expensive all he said was "That's Jiffy Lube prices." There was no price break down at all. He also sighed and did a fed up look downward. Granted I'm sure he was tired since it was 2 hours before closing time on a Tuesday but there wasn't even any BASIC customer service. I don't know Jiffy Lube as a whole since I only ever go to Valvoline but I'll never go back to that Jiffy Lube on Pendleton Pike ever again. Like I said before, I left more worried about my car than when I entered.

The employees are friendly and very helpful. They got the oil and filters changed super fast…read more Then walked me through resetting it on my new car. I can't stress how nice the employees are enough

As soon as I arrived Steve directed me to lane 2 and came out with a bottled water and a Reese's…read moreTake 5. He was extremely cordial and I really appreciated that. I explained that my dash said 15% and according to my last oil change sticker I have approx 600 miles left. After I popped the hood and pulled in with Eric's guidance he came to my window and asked when was my last oil change and I told him and explained what the dash and sticker stated. He said I could drive up to 8k miles between oil changes. The oil was still clean and it didn't need to be changed right now. Steve came back over and stated that they were honest people ( I sincerely appreciate that) and that I didn't need to pay $100 right now. Eric asked me the mileage on my truck and wrote me out another oil change sticker adding 3K to the total. Steve came back over while Eric closed up the hood and changed my dash from 15% back to 100% and told me when it gets down to 20% to come back and see them. I have to say this is my 2nd time at a Take 5 (the first was in Greenwood) and both experiences have been exceptional!

I tend to be a fan of the Valvoline Instant Oil Change nationwide chain. While there's one closer…read moreto my home, I was in the McCordsville area today and decided to stop in and get an oil change even though it was just a wee bit early from my due mileage. While it should be obvious from the name, this is an oil change location and not a full-service mechanic. That said, they do offer full-service oil changes, battery replacement, headlight/tail light replacement, transmission service, differential fluid replacement, tire rotation, fuel system cleaning, windshield wiper replacement, air filter replacement, and fleet service. If I remember correctly, this is a 3-bay location. I pulled up and was taken in right away. This is a somewhat set-apart location in the outer parking lot of a Meijer with a brand new Crew Car Wash around the corner. There's also a small strip center across the parking lot with a Noble Roman's, Great Clips, and Verizon. The employees here were friendly and helpful. They did everything a full-service change offered at a fair price. I was in/out in just a few minutes. As a wheelchair user, I always appreciate when I don't have to get out of the car. Because this is a nationwide chain, they were able to pull up my records. I appreciated that. I also appreciated that they aired up my tires as I had one running a bit low. They were having a film discussion - I'm a film critic, so that was kind of cool. However, they were also super focused on what they were doing and doing the job well. This location was clean, professional, and in good repair itself. Overall, this was a positive experience and I would easily return. While I'll generally stick to the one closer to my home (Glendale area of Indy), I won't hesitate to come back here when I'm in McCordsville. As a side note, Valvoline frequently has coupons on its website that can help reduce the price a bit.

Burnette was excellent to work with! He didn't apply any pressure to purchase different services,…read morewhich I greatly appreciated. The staff were efficient, friendly, and explained everything clearly. I highly recommend coming to the McCordsville location for your oil change needs!

Marquis and team did an excellent job on my vehicle. I was greeted with a take five Reese's candy…read moreand a bottle of water for my wait. The customer service is absolutely amazing. They were very kind and knowledgeable. It took no time. I have definitely found my go to spot. So grateful for this team.

This is my go to for oil changes, the fact that you don't have to get out of your car, and they…read morekeep it moving with getting you in and out, which I love. When I visited this time, there is a new crew headed by jay, he runs the place like a well oiled machine, but doesn't seem to be drill sergeant like which is cool, can't say enough good things about the service they offer! Check them out for your oil change needs! I'll be back, and I've even asked my parents in FL to consider going to a take five near them!

Good quick service, always respectful and professional. Cheap used tires with a good price rangeread more

These ppl are ridiculous they really just tried to get over on me . Came in for a tire an wheel…read morealignment.. I called yesterday they quoted me 60 for the tire an they see what the problem was . Came today MFS had my car up for 2hrs an came talking bout I owe em for the tire $75 , inspection 100 an whatever they did 125 .. first off inspection fee wasn't discussed before u even lifted up my car.. had to call the police om them I didn't agree to any extra shit u did... Nothing but the tire an wheel alignment was discussed.. if u were charging me 100 for inspection that should of been said before even lifting my car.. then said 60 for the tire an now it's 75 gtfoh Never Again..

Do not recommend. Went in for an oil change, left with a car maintenance (and customer service)…read moreproblem. After my routine oil change, my car began leaking oil. I returned to the Valvoline later the same day. There was one employee left for the day, even though it was more than an hour before they closed, and he said he wouldn't be able to "do anything" on his own (?) but went below the car to check. He said it was just "frame oil" meaning oil dripped during the change. He said he wiped it up and I should be good. When I woke up the next morning, my car was still leaking oil. My partner took the car in and had them re-do the oil change. He also checked my tire pressure and found one of the tires was almost flat. He asked the Valvoline employees if they checked my tire pressure the day before and they said they did. While Valvoline claims that oil change services include an 18-point maintenance check, which includes tire pressure, my receipt from the day before indicated that the tire pressure was not checked. So I guess you have to explicitly ask for air in your tires, even though the marketing includes that as part of the service you're paying for. Amazing. The re-did oil change was performed free of charge. It did not fix the leak. So began a claim process with Valvoline corporate. Valvoline corporate had me get the issue diagnosed at a mechanic and get a quote. The diagnosis was that the oil filter housing was crushed and damaged. Apparently not uncommon at quick oil change places that use machines and move quickly. Quote was more than $300. There was also a nail in my tire. Good to know. So I sent the quote to Valvoline corporate. They said they'd get back to me within 48 hours. I called back a few days later, they said they had to wait for the manager to approve it. This went on for a couple weeks. At one point a call rep mentioned offhand that the money had already been transferred to the mechanic for the work. I asked if I could go get the work done then, since Valvoline had paid for it. They said no, we had to wait for the local Valvoline location manager to approve it, that's "just how it works." They would put me on hold and call the branch and no one would answer. What a huge flaw in the system, huh. That happened multiple times. Valvoline corporate assured me they would call me back and they never, not once, did. After about a month, my car slowly leaking oil this entire time, I called one last time. The rep pulled up my claim and immediately apologized and said he was escalating it to every manager and they would get back to me the next business day. I waited a week after that and then finally just went to the mechanic and got the fix done that Valvoline had already paid for. I'm not sure why any sane person would wait as long as I did to get a "green light" from a manager who clearly did not care. The customer service process seems intentionally created to put all the burden on the customer. What is happening that nowadays we go to a get an oil change, receive a maintenance problem instead, and the company runs in circles for five weeks. At least my car was drivable in the meantime. At least Valvoline did pay for the repair. But I should have at the very least also received a refund for the botched oil change in the first place without having to ask.

Very quick. Suggested future car care. No high pressure sales. Price for synthetic oil change…read moreapprox. $90 less than dealer!!! Robert very kind & considerate!!!

To know me is to know, I don't enjoy doing anything that involves car maintenance & don't know much…read moreabout it either. My friend suggested I come here to get my car serviced because I needed new brakes and rotors and he trusts them as they've completed work on his truck in the past. Mr. Ted at the front desk reminded me of one of my uncles. He was so nice and funny. Chris was my mechanic and really gave me the knowledge I needed to feel confident in the repairs that needed to be done. I really appreciated him not taking advantage of my lack of knowledge and physically showing me what was going on and why it needed repaired. The price wasn't terrible and very much worth it. I walked in at 8am & they were done by noon and left with peace of mind. With no appointment, I thought that was pretty good. My car dealership wanted to keep my vehicle overnight. With that being said, I love supporting local businesses and will more than likely only go to Trinity Brothers from this point on.

I take back every nice thing i ever said about them. told me. no. you don't need a tire. just…read morethe stem with sensor since my dash lights up saying low tire pressure. then. no. you have older car. just stem. sensor not in stem. so. went from $180 on that part of my repair. to $20.. now. next day. as i want to go home. at 5pm.. my tire is flat and won't pump with the portable pump i have. now i have to wait until close to 8pm to get triple A to tow me home. Thanks for nothing. at this point. they can fix what i already paid for. but no reason for me to go there again with this sort of shoddy work.

I am thankful for these folks being available while my wife was traveling. The check engine light…read morecame on while traveling, and the concerns elevated. My wife called me with the news, and I was concerned that during the holidays, service and parts resources would be limited. I was able to get a fix on my wife's location and immediately reached out to local repair shops, only to find, as expected, that many were closed for the holidays. Dynamic answered the call and provided the most needed assistance. My wife arrived at the location an hour before opening. Once the mechanics arrived and opened the doors, they quickly evaluated my wife's car. The tension in the situation was relieved when the concern was identified and its severity reduced. We cleared the EVAP system error code, and my wife continued her journey home. There were some complications with administering compensation for the services, but we worked them out.

Quick, affordable, and quality work. Not to mention, great customer service! I highly recommend…read morethis place.

I was passing through Indianapolis and got a flat tire on my truck…read more I was not familiar with the area and stumbled across Tire Discounters. I was pulling a car hauler trailer and found it difficult to get in front of the building as it was very tight. I parked in the rear on the Menard's side of the building. I went inside and was instantly greeted by Gina. What a fantastic human being! I explained my situation to Gina and she went right to work to get me taken care of. Gina had me sign an invoice that said if only a repair such as a patch or plug needed to be done, it would only cost about $35. I was totally fine with that and signed the form. There were several employees in the shop area and there were only two vehicles in the shop that looked like they were wrapping up. After about an hour Gina told me she was going to check on the status of my truck. Gina returned and said it was only a bad valve stem and it shouldn't take too long. About another 30 minutes or so later, the manager came in to the lobby and asked me to follow him as there was a problem with my truck. As he showed me through the shop and out the back where my truck was, he told me an employee broke a light on my truck while lifting the truck with a jack. I had custom auxiliary back up lights mounted to the bottom of the rear bumper and during their work, an employee hit the light on the passenger side and broke the mounting bracket. The light itself was hanging by the wire harness. The Manager said If I gave him the info on bracket he would take care of it. I told him my greater concern was getting back on the road as it had been almost 2 hours to that point and I had another hour of drive time to get to my destination. The manager asked me what I was going to do about the light. I told him the light unplugs and I could just put it in the bed for now. The Manager reached under truck and pulled the entire wiring harness out from under my truck and unplugged the light, but by doing so he pulled the entire harness into the way of my trailer hitch. Now I have a damaged light, damaged harness, and I am seriously behind as several employees stood around the shop rather than helping to get my tire fixed. after 2 hours, my truck was done and I paid $39 and change. The manager was NOT rude and Gina was was awesome, but I really think this whole situation could have been handled much differently. I get this is business, but I've been a manager and am still a supervisor, and I would've done what I could to make better of a bad situation for the customer. 2 hours to replace a valve stem, breaking the light, man handling a wiring harness, then charging me for that service would not have been how I would've made sure the customer was taken care of. I get accidents happen, and I know there was no intent to cause damage, but it happened.

Stay away from this place ! Said our car was all done except for one thing in back and would be…read moredone next day. Went by to check it bout they hadn't touched it at all.we have a show car 1968 dodge coronet.It was covered in dirt with scratches place was trashed.250.00 in deposited in parts he hadn't ordered. Never returned.

I had hit a horrible stretch of road on shadeland and Pendleton pike and it blew out 3 of my 4 run…read moreflat tires! Thankfully I was able to drive home safely. The next day I went to Belle Tire and was told my car could be fixed be the afternoon. I later found out I had 2 cracked rims! Thankfully they were able to get the rims repaired and tires mounted by the next day and my wheel insurance covered everything. I did have a small problem because their prices were higher than a competitor and the competition offered buy 3 get the 4th free and they didn't but they did honor their price matching and I was able to get the same deal and I drove away a happy customer!

Had a appointment today came in and was told a couple of hours for my appointment manger stood…read morebehind a door and told the guy helping me they were backed up from the day before. Not my fault and no apology for my inconvenience... service is just that nowadays..,.. what about customer service it's almost a dying art and judging from everyone else that looked pissed off in the lobby there not going to find it at this location so I'm going to jiffy lube .... I was going to get a credit card but they will never know it!