I tend to be a fan of the Valvoline Instant Oil Change nationwide chain. While there's one closer…read moreto my home, I was in the McCordsville area today and decided to stop in and get an oil change even though it was just a wee bit early from my due mileage. While it should be obvious from the name, this is an oil change location and not a full-service mechanic. That said, they do offer full-service oil changes, battery replacement, headlight/tail light replacement, transmission service, differential fluid replacement, tire rotation, fuel system cleaning, windshield wiper replacement, air filter replacement, and fleet service. If I remember correctly, this is a 3-bay location. I pulled up and was taken in right away. This is a somewhat set-apart location in the outer parking lot of a Meijer with a brand new Crew Car Wash around the corner. There's also a small strip center across the parking lot with a Noble Roman's, Great Clips, and Verizon. The employees here were friendly and helpful. They did everything a full-service change offered at a fair price. I was in/out in just a few minutes. As a wheelchair user, I always appreciate when I don't have to get out of the car. Because this is a nationwide chain, they were able to pull up my records. I appreciated that. I also appreciated that they aired up my tires as I had one running a bit low. They were having a film discussion - I'm a film critic, so that was kind of cool. However, they were also super focused on what they were doing and doing the job well. This location was clean, professional, and in good repair itself. Overall, this was a positive experience and I would easily return. While I'll generally stick to the one closer to my home (Glendale area of Indy), I won't hesitate to come back here when I'm in McCordsville. As a side note, Valvoline frequently has coupons on its website that can help reduce the price a bit.

Burnette was excellent to work with! He didn't apply any pressure to purchase different services,…read morewhich I greatly appreciated. The staff were efficient, friendly, and explained everything clearly. I highly recommend coming to the McCordsville location for your oil change needs!

I recently had an issue with my transmission on my car. I took it to a couple of places and was…read morequoted anywhere from $3000-$4300!! I know quite a bit about cars and tried to discuss options but they were dead set that the repairs had to done. I did some more research and found ASG automotive. They listened to my issues and worked with me on fixing the car. Come to find out the component that was bad could be repaired at half the cost of the previous lower estimate! They also offer a discount on rental cars through Enterprise. If you need your car fixed you need to go to ASG!

This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Horrible experience go to big o tiers extremely disrespectful and will never go back and would love…read morea refund because they left oil all over the engine and stripped my oil pan bol

They have a great deal going on right now. Customer service was excellent! I highly recommend!read more

Do not recommend. Went in for an oil change, left with a car maintenance (and customer service)…read moreproblem. After my routine oil change, my car began leaking oil. I returned to the Valvoline later the same day. There was one employee left for the day, even though it was more than an hour before they closed, and he said he wouldn't be able to "do anything" on his own (?) but went below the car to check. He said it was just "frame oil" meaning oil dripped during the change. He said he wiped it up and I should be good. When I woke up the next morning, my car was still leaking oil. My partner took the car in and had them re-do the oil change. He also checked my tire pressure and found one of the tires was almost flat. He asked the Valvoline employees if they checked my tire pressure the day before and they said they did. While Valvoline claims that oil change services include an 18-point maintenance check, which includes tire pressure, my receipt from the day before indicated that the tire pressure was not checked. So I guess you have to explicitly ask for air in your tires, even though the marketing includes that as part of the service you're paying for. Amazing. The re-did oil change was performed free of charge. It did not fix the leak. So began a claim process with Valvoline corporate. Valvoline corporate had me get the issue diagnosed at a mechanic and get a quote. The diagnosis was that the oil filter housing was crushed and damaged. Apparently not uncommon at quick oil change places that use machines and move quickly. Quote was more than $300. There was also a nail in my tire. Good to know. So I sent the quote to Valvoline corporate. They said they'd get back to me within 48 hours. I called back a few days later, they said they had to wait for the manager to approve it. This went on for a couple weeks. At one point a call rep mentioned offhand that the money had already been transferred to the mechanic for the work. I asked if I could go get the work done then, since Valvoline had paid for it. They said no, we had to wait for the local Valvoline location manager to approve it, that's "just how it works." They would put me on hold and call the branch and no one would answer. What a huge flaw in the system, huh. That happened multiple times. Valvoline corporate assured me they would call me back and they never, not once, did. After about a month, my car slowly leaking oil this entire time, I called one last time. The rep pulled up my claim and immediately apologized and said he was escalating it to every manager and they would get back to me the next business day. I waited a week after that and then finally just went to the mechanic and got the fix done that Valvoline had already paid for. I'm not sure why any sane person would wait as long as I did to get a "green light" from a manager who clearly did not care. The customer service process seems intentionally created to put all the burden on the customer. What is happening that nowadays we go to a get an oil change, receive a maintenance problem instead, and the company runs in circles for five weeks. At least my car was drivable in the meantime. At least Valvoline did pay for the repair. But I should have at the very least also received a refund for the botched oil change in the first place without having to ask.

Very quick. Suggested future car care. No high pressure sales. Price for synthetic oil change…read moreapprox. $90 less than dealer!!! Robert very kind & considerate!!!

I had hit a horrible stretch of road on shadeland and Pendleton pike and it blew out 3 of my 4 run…read moreflat tires! Thankfully I was able to drive home safely. The next day I went to Belle Tire and was told my car could be fixed be the afternoon. I later found out I had 2 cracked rims! Thankfully they were able to get the rims repaired and tires mounted by the next day and my wheel insurance covered everything. I did have a small problem because their prices were higher than a competitor and the competition offered buy 3 get the 4th free and they didn't but they did honor their price matching and I was able to get the same deal and I drove away a happy customer!

Had a appointment today came in and was told a couple of hours for my appointment manger stood…read morebehind a door and told the guy helping me they were backed up from the day before. Not my fault and no apology for my inconvenience... service is just that nowadays..,.. what about customer service it's almost a dying art and judging from everyone else that looked pissed off in the lobby there not going to find it at this location so I'm going to jiffy lube .... I was going to get a credit card but they will never know it!

They would not give me an oil change because I had tape on my key. I had broken my key a while…read moreback and had used tape to fix it . Walmart employers told me that it is policy to not fix any car that's keys have been broken and taped. They wanted me to buy a new key so that they could work on my car. When I had gone in before with the glue working, they did work on my car. What is the difference? My key was also broken then . It was not until the glue gave up the ghost and I had taped it with duct tape, that the company would not service.my car.

I searched all the places around town for new Michelin tires, this place had the most competitive…read moreprices ( better than Costco, Sam's, Walmart, Tire Discounters and more). They made a reservation, did it in the time they quoted and final price was actually 5% lower than original quote...how can it be better than that. Mechanics took care of my car, kept it clean and did a great check of everything on the car before returning it! I have found my new 'Go-To' service center. Thanks

THEY BROKE MY RACK!! I only came in for a brake INSPECTION and I left with my power steering…read morefailing and my brand new rack destroyed. They never said anything. I just got my rack replaced very expensive and only got to enjoy it for a few days. Turns out they tried to fix it with zip ties and NEVER SAID ANYTHING!!! It could have caused a fire and I would have never known. Before I had left the place I asked them why my steering system is all messed up now and they tried to say it was my power steering pump but that was recently replaced as well!!!!!! They are not reliable and untrustworthy and should NOT be in business. I will NEVER be there again. Not to mention this is my first ever experience with them!!!

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

This is my go-to spot for car work. Most recently, I think the attendant's name was Marcus, noticed…read morethat there was too much air pressure in three of my tires and too little in one of them. It was a quick and free service!

I'm going to start by saying, if I could give it a zero star I would. I am normally lenient and…read moregenerous with my reviews but this was totally unacceptable. I took both my sons cars to get serviced. I paid for an oil change, tire rotation and air filter for both. Yes both filters looked nasty and needed replaced. My youngest son told them that he had wider tires in the back than in front. They blew him off. On the way home, his tires were rubbing as he turned because they put the back tires on the front. He called when he got home and they said bring it in tomorrow. So, he spent his time going back the next day. When he got there, they basically told him to go inside and sit down, they are the professionals! REALLY! They were treating him like he didn't know what he was talking about. After 40 minutes, he saw them all standing around talking, they came in an ALL of them apologized to him AND SAID HE WAS RIGHT! They moved them back but we didn't get a tire rotation because they said they didn't crisscross. So, even though we paid for a tire rotation, we didn't get one. At this point I'm not sure my other son got a rotation as well. When he got home he said his washer fluid was not working and we looked and neither of my son's fluids had been filled. This trip for the two cost me $400! I will NEVER, I repeat, NEVER patronize another Jiffylube EVER again. I like to support local, as I know these are owned by a couple out of Ft. Wayne but I will go to the dealership or a Midas for that matter going forward. They could give me free oil changes forever and I would not take it. DON'T WASTE YOUR TIME OR MONEY

if you're a female, do not go here.They are liars about what needs to be fixed on your car. They…read moretold me that I needed a whole list that added up to 3500 but all I need was my tires balanced and an alignment. They told me that I couldn't get a refund back because I had my alignment warranty for two years it was worth for three years. The whole two year it was problems the whole time every time I tried to come get my alignment fixed. Their alignment machine was broke. The alignment door was broke so you couldn't even get to the machine it was always something. Then they sent me to another location all the way on the other side of town just for them to tell me that I couldn't even get my alignment done because something was maxed out and they wanted me to go to the Buick store. they were the only ones who ever touched my alignment.

Marc was very efficient, Car feels brand new!! Will be back when I need my breaks done!read more