Everything. Oil change, inspection and recall were completed in about an hour. Service writer was very helpful, and pleasant. Will definitely be back. . . read more

I brought my Hybrid Kia Optima into the service department because it is giving me a warning to turn the car off while I was driving. They ended up doing nothing about the problem. They said there is nothing they can do until the car completely breaks. read more

On September 12, 2024 my husband and I went to Gateway Kia to look at a Kia Telluride. I spoke to Julian on the phone about a specific Telluride color and options I was interested in and he said come over I'll have it pulled out front and gas up and ready to test drive ! Well he did and he was a pleasure to deal with and Cassie answered all of questions, went on the test drive and was beyond helpful. They gave us a great deal on our new car ! Yes we bought it, and Cassie sweetened the deal when I asked about All weather mats she included them in the sale. She told us how nice they are, unfortunately they were out of stock so we are still waiting for them but I'm sure we will get them soon. We really liked dealing with Cassie and Julian and we love our Kia!! It will even be better once we get our new all weather mats. Thanks guys read more

Easy to lease my new 2025 Kia Soul and trade in my 2007 Toyota Prius. I knew what I wanted when I came in. Cassandra was a great help and knowledgeable. She went out of her way to help me unfreeze my 2 credit bureau freezes. Everyone there was very personable and helpful. read more

Do not go to the dealership! The manager is so arrogant and ignorant. The sales staff could care less if they help you or not. Not knowledgeable about their product whatsoever. The dealership is dirty and very dated. Anytime you ask for information about the car that we were looking for they had to go into the back room and look it up on their computer. When I asked to see the Dior invoice the manager chuckled and said OK. I asked for a copy of the dealer invoice and he said absolutely not. I then said OK, I'll just take a picture of it And again he laughed and he says I don't think so in an arrogant ignorant tone of voice. read more

Very much appreciated Cassie working with me quickly and efficiently to purchase exactly what I wanted. She sent all links for financing and all docs for signing via email which was so helpful. She saved me hours of sitting with 2 impatient kids trying to get through the process. I literally just showed up, got a tour of my new cars' features from a nice gentleman (while they swapped license plates) and I was on my way. Highly recommend this dealership for a frustration free buying experience. read more

I just purchased a 2024 Kia EV9 and the experience was awesome! Cassandra was my sales rep. and she helped me from the moment I walked in and the process was straight to the point and simple.. they took my trade in and worked out a great deal for me. I'm very happy with the car and would highly recommend!! read more

Gateway Kia of Warrington - 2024 Kia EV9 - Car Dealers Near Me - Warrington, Pennsylvania

Always great, fast and courtesy service. Great team working there. Never any service issues and just advisements on what may be due next. Their prices in plain view versus other nearby businesses. read more

When a car dealer's website inventory shows vehicles with an MSRP with a red line through it, you're first thought usually isn't "Gee, I might be able to pay MORE than MSRP!" We're accustomed to that meaning that the selling price is negotiable DOWNWARD. Not so at Gateway Kia of Warrington. I understand that times are tough right now (Jan 2023), and that it's most definitely hard to find new cars at an earthbound price, but think about financing a car at over MSRP. Think about insuring a car for more than MSRP, and think about the fact that you'll lose that amount over MSRP (and more) the minute you drive the vehicle off the lot. But. It gets worse. After negotiating with a very pleasant sales associate, we got to that stage when the Sales Manager comes out. This man literally looked at the ground and shook his head side to side like I had just run over his dog. His behavior couldn't have been more offensive. I told him HE blew the deal, and out I went. Kia vehicles may be good. They may provide above average value, but I can tell you that I'll never own one. It would have been my first Kia, but Kia vehicles, and particularly this dealership are off the table permanently as far as potential choices for me. Bottom line: Shop elsewhere. read more

Gateway Kia of Warrington - Car Dealers Near Me - Warrington, Pennsylvania

8000 mile check up, All went well. Service was on time and service rep was informative and explained everything that was done to my vehicle.

I bought my 2021 KIA Forte in Feb '21 and have only taken it to KIA of Warrington for service. No matter what I needed, it was always completed the same day. I was always greeted upon arrival by sales staff and service staff. The service advisors are great, friendly and knowledgeable. They explain everything that needs to be done before starting the job and the approximate cost. The waiting area is comfortable with free coffee and tea. There's a TV and vending machines. There is also a battery with various charging cords for your phone. This is my first KIA and I recommend KIA of Warrington if shopping for a car and for any service needs. read more

The service department at Kia Warrington did an amazing job. Everyone in the service department is willing to work with you. Every thing I asked them to do was done. Extremely happy read more

Service was great . George was friendly and courteous., job was completed correctly the first time.

Dirty facility. Rude salesmen. I am not the first family member to walk out of that dealership abruptly.

I have asked for two years! Every month as a request to be taken off the mailing list. I do not own a Kia any longer and yet I still get offers for a car I no longer own. Never buy a car from here unless you like being harassed, and don't want to be listened to. This is a simple request, and yet...no results! read more

3rd ICCU UPDATE. less than 1 HR wait time. Hope the sale department is as good when My EV6 lease end Oct 25.

Stay away from the used car lot. Second car in a row that has paint issues after 1 year of ownership. Dents, dings and paint peeling. Last car I'm buying from this dealership. Save your money and shop somewhere else for a used auto. Quality is not there. You would think a certified used Kia would have paint peeling after 1 year of ownership with 35,000 on the odometer? That's ridiculous. read more

Gateway Kia of Warrington - Thousands of tiny little dents on the top. - Car Dealers Near Me - Warrington, Pennsylvania

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A real scam group! They advertise lease specials that they have no intention of honoring. They just make up #'s to entice you to call.DO NOT TRUST THEM WITH YOUR BUSINESS! read more

Laughable waste of time. Impressed to have found a thorough listing for an available car on their website: pictures, VIN, & sticker. Drove over an hour to see it and was told they didn't have it. Salesperson never looked at a list, book, or computer; said she walked the lot and couldn't find it, "maybe we never had it?" Left dumbfounded and followed up with a phone call. Person #2 said it was entirely possible for them not to know where a car is (?!), suggesting it could have been out for a test drive or "being serviced to investigate whether the new car smell that everyone loves, which is actually burnt rubber or plastic, was actually a leak"- and neither would have been recorded anywhere. WHAT?! read more

Awesome crew fixed what I needed an I was done in less than an hour. My car was returned clean an ready to go

We purchased a 2025 K5 from Gateway Kia of Warrington on 11/30/24. They had the car we wanted when we got to the dealership and the price was as advertised. No surprises! We were very pleased with the service we received from Quinn. He was professional and easy to deal with. Highly recommend Quinn and Gateway Kia! read more

STAY FAR AWAY!!!! Real scam artists that advertise unachievable lease payments. They advertise a great lease or financing but don't think you'll ever get it. Classic scummy car dealer who will advertise low prices but never sell you the car for advertised price. Friendly and aggressive on email or phone but will never sell for the online price. They'll tell you that you don't qualify if your credit is low. They'll ghost you if your credit is high or don't have a trade in they can steal from you. Don't waste your time with these scam artists if they can't pick your pocket your not getting a car from them. read more

I appreciate the honesty with my car problem. They didn't try to push any repairs or replacements on me; just told me the issue. One suggestion - the waiting room needs improvement. Very dated and uncomfortable. For a dealership in the affluent suburbs, it is poor quality and definitely not eye-appealing. read more

Everyone was great and accommodating to my needs when making decisions on my purchase of the Sorento. They made the purchase process smooth, I was in and out. Highly recommend stopping by when your in need of new vehicle! Lisa in Fountainville read more

Brett and Angelo took great care of me. They were thorough, courteous, and kind. They also gave me the best deal in the Philadelphia area! My monthly lease payment is significantly lower than any of the other dealerships I spoke with. No haggling. No BS. Just exceptional service, start to finish. read more

Great service. Andy and the rest of the team at the service counter always take really good care of me. Outstanding.

It has always been a very positive experience at Gateway Kia since I purchased my vehicle. George in the service department is incredible. He always makes sure I am aware of what is going on with my vehicle and offers amazing customer service. My services appointments never take more than an hour and I am out the door totally satisfied with my vehicle. read more

I just purchased a used 2021 Kia K5 GT Line car, ('Mint condition and low mileage) this past Saturday and it was a great experience, of course with negotiations and haggling, but the overall experience was a good one. The Manager and Sales rep, pretty much everyone handled my concerns and questions with friendliness and respect. The process of getting the sale done took a little longer that I expected, but in the end it was certainly worth the effort. It feels good to be treated well and drive away with a smile knowing that I left with the car I wanted. I recommend you stop in to this dealership if you are looking for a new or used vehicle. Thanks Gateway Kia! "I'll be Back'!" read more

I just bought a new Sorento from Gateway Kia. I really have no words to express my pleasure at the whole experience. Bob and Mike were fantastic to deal with. And they had Rick explain the features of the car. All 3 were so knowledgeable. I would highly recommend Gateway to all my friends and group ve it 5 stars. We arrived at Gateway about 4 o'clock and were driving home by 5:45. Thanks to everyone there John and Deborah Scafidi read more

Quinn was so helpful!! I was able to get my dream car with the help of the team at Gateway Kia.

So my car was stolen and then damaged in the rash of thefts. Of course it is a stressful time. Orders are backed up and my car was with Gateway for 2 months. My insurance company stopped my rental after 1 month. And so it's no one's fault but the thieves. But the service department has to call back when they say they will. They have to keep up all the correspondence with the insurance company. And that didn't always happen. Andy was okay and polite but not always communicative. Scott, whom I spoke to only twice was kurt and flippant. And sure, I can take sarcasm but not when Kia's poor decisions have cost me and countless others a ton of money, time and heartache. If I ask, "May I speak with Andy? Don't reply, "Nope!" And then wait until I say something. And then he was incredibly rude when the torrential downpour was causing a delay to pick up my car. So I couldn't get in by 5pm and had another day delay to get my car. Scott was just a jerk. It's a bad time for Kias and no one is asking for champagne and 100s of apologies but this whole experience was just made worst. read more

The inventory at Gateway had a car that pleased me (two, in fact) - specifically , the Niro 2022 - and gave me an astounding trade value on my old car (OVER TWO THIRDS WHAT I PAID FOR IT AFTER 84,000 MILES!!!). Thanks again, Chuck and everyone. read more

This place is a joke. After much online conversation with a salesperson, it was understood our financing and monthly payment needs, and all we had to do was come in and go over final details. Turns out it was all gimmick to get us in the door. After hours of traveling to the dealership and back and having to find a babysitter, it's clear they don't care nor respect the time of potential customers. It was a waste of time, and we were treated with a lot of disrespect by the manager. They never asked how much we were putting down on top of our trade in, and ran circles in their promises and back pedaled on everything they had previously said to get us there. I wouldn't take a car from them if they were giving them away for free. read more

Wow, the old car dealer stereotype is still alive and well!! Tried to sell me on a 'lease to own' at 0% financing. First, salesperson told me that it's 'illegal' to offer less than 5% financing unless it's a lease, though I've already seen 3 commercials today offering 2.9% for a sale, including from KIA!! Next, after making a 'gentlemans agreement' with the finance guy for $22,500 "out the door" with a set payment of $392, the numbers came back with me paying a total of $19,200 over 4 years with 0% financing, and then still having a 'residual' of $10,700 left to pay off at the end.! Go ahead, do the math--that would be paying almost $30,000 for a car that was promised for $22,500 TOTAL. Real 'gentleman' I was dealing with. Gateway Kia are a bunch of crooks, Especially the finance guy who actually acted Upset at ME for calling him out and stopping the deal. I absolutely suggest staying away! read more

I do not recommend this dealership. They are not reputable and they are not transparent. They send out letters trying to entice to come stating false sale offers. read more

Here has been my experience with this dealership so you can determine whether you want to be one of its customers. In March I purchased a certified 2019 Sorrento. I paid for two additional warranty coverages. After purchasing the car, I received a key set -- one set of keys. I was told the dealership could not find the other set of keys and to return to the dealership so that another set could be programmed. I was told that was covered by the additional warranty I purchased. When I returned to the dealership after setting up an appointment, the key specialist did not show up. I had to travel 20 miles to meet a specialist to get my second set of keys. Three months later, I had a problem with my air conditioner. I called for an appointment and was told that the car could not be serviced for five weeks but I could go to another Kia dealership. Imagine that, it would take five weeks to get something inspected that should have been checked during the pre-certification process. I went to another Kia dealership. Despite all the warranty coverage I purchased, I was had to pay $160 for the air conditioner to be inspected and when it was determined that it did not have enough freon, I also had to pay for it ($114). So, in total with taxes I paid for $281. Gateway sales person would not even pose to the manager to call the other Kia dealership and discuss this overcharge. I was told the manager would refuse to do so. I should have known when I left the dealership with one set of keys and a quarter tank of gas (most dealers give you a full tank), and a poor set of windshield wipers that that the dealership probably skimped on the certification. So, when one buys a certified car at this dealership, the only thing that should be labeled as "certified" is the car buyer for purchasing a car there. read more

It never fails, they did it again. I have been a loyal customer of Gateway Kia for many years and they have never disappointed me. I went in for service a few weeks ago and it couldn't have been any easier. I was in and out in about an hour. Pleasant people, quick and friendly service, and reasonable prices. Thanks Gateway Kia. read more

I must say this was the most easiest car buying experience I've had ! Mike found me a car that I could afford within my budget and payment range. I have a full warranty for 150,000 miles cannot ask for better salesman with Mike and Angel. They're great tag team , I would highly recommend them to anybody and when I need a car again, I will definitely be down there for another one .we had done it all online. I drove there to finalize paper work. read more

The staff Is very helpful and respectful. My wife and daughters tell me how much better they are treated at this dealership than any other one we have dealt with. They are always honest and accommodating in every way possible read more

I loved my car, the only thing good to say about this dealership. Upon maturity of my lease, they refused to follow the contract and added $4,000+ in misc fees. Refused to allow me to see their numbers again once I called their bluff. I'm a week out and they are holding the car hostage, not allowing my purchase, PER CONTRACT, due to my refusal to pay what isn't part of the legally binding contract. Alex, the manager, asked if I would be wiling to pay $2,000 over price....NO! And their practice is not legal. I was referred to Attorney General's office to submit a complaint. Even before this, I was refused the opportunity to test drive a car, yes, really. Because I was not an imminent buyer. Let the buyer beware truly applies here. Do not trust them to be honorable. read more