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    Conicelli Hyundai

    3.4 (205 reviews)
    Closed 9:00 am - 8:00 pm

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    wonderful

    I've left numerous messages trying to get my hyundai serviced. Voicemail and no return calls or emails. This seems to be the norm for Hyundai though as I've had similar experiences elsewhere. When you have an issue with your Hyundai (and you WILL as they are terrible cars), good luck. My Hyundai is THE worst car I've ever bought. Engine failure? Yep. Paint peeling? Yep. They are junk. Service is non existent.

    My appointment confirmation.

    This place doesn't even deserve 1 star but I didn't have a choice. This has been an absolutely terrible experience from the very beginning. The Hyundai service team at this location is by far the WORST I've ever dealt with. Do NOT bring your vehicle here for service. My car was towed in on 4/7 for engine issues, and I scheduled an appointment for prior to my car being towed for the appointment on 4/17. From the start, dealing with Ruth Ann has been a nightmare. My first interaction with Ruth Ann on 4/9 was shockingly bad. I called to confirm that my car had arrived after the tow, and she couldn't locate my car or information. Instead of trying to help, she kept saying it wasn't their fault--that the tow truck drivers should know where to drop cars off. Neither I nor my husband were ever told about specific drop-off instructions when we made the appointment with Seth. Still, Ruth Ann refused to take any responsibility and was rude, dismissive, and completely unprofessional. To make matters worse, while I was on the phone with her, she didn't even mute the call and openly complained to a coworker about being "slammed with questions"--with zero regard for how that might sound to a customer. It wasn't until I lost my patience that her tone shifted. Fast forward to 4/17, the day of the scheduled appointment ( I have the confirmation to prove). I had to call them (of course, no one reached out to me). Ruth Ann answered and gave me incorrect information on another car, then said she made an ass of herself because that was not my car, then left me on hold for over 40 minutes. When I finally called back from another number she all of a sudden picks up my call, then she asked me for my name again--info she already had earlier. This was hands down the worst customer service I've ever received in my LIFE!!!!!! Later, on 4/18, I received a call from Justin Thomas at 7am, the service manager, and his attitude was just as bad. He was rude, aggressive, and clearly had no interest in helping. He told me that nothing had been done on my car and how they had 17 cars in front of my car and that my appointment had been pushed back to 4/30--without any notice or explanation. When I mentioned that I had received a confirmation for the 17th, he dismissed it completely, saying that those confirmations "don't mean anything." He also informed me they don't offer loaner vehicles and that I was welcome to take my car elsewhere--even implying that any other dealerships would make me wait months until the car is diagnosed. Well, I did take my car to another dealership, and within the same day my vehicle was tolled in I received a call from the new dealership confirming they had received my vehicle and would start working on Monday 4/21. So no, Justin--that's not how all dealerships operate. Just yours. Thank you Justin for the suggestion! I sure did that! Cost me more money to have my car serviced out of your dealership but IT'S WORTH THE PIECE OF MIND!!!!!!!!!! This dealership is a complete disaster. They are disorganized, disrespectful, and clearly don't care about their customers. They won't keep you updated, they'll delay your service, and they'll treat you with zero courtesy if you dare ask questions. The only nice person when checking out our vehicle was the manager Angie in accounting, she was professional and highly helpful. Justin Thomas and RuthAnn need to be retrained in the customer service. They need intensive coaching classes. I WILL NEVER BRING ANY OF MY VEHICLES TO BE SERVICED AT THIS PLACE! ITS A NIGHTMARE FROM THE BEGINNING WITH THE WORST SERVICE MANGERS! Avoid this place at all costs.

    When searching for a new car Conicelli Hyundai was nothing more than exceptional from Zach in sales, Bradley GM and Finance the process was wonderful. Yes, even Finance - we had some good laughs during the process which was quick and painless. They helped me find my perfect car, and I am very picky. I would highly recommend Conicelli Hyundai if looking for a car.

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    1 month ago

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    4 months ago

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    3 months ago

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    4 months ago

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    5 months ago

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    3 months ago

    Excellent sales team. Tim took great care of my daughter and got her into her dream car! Thank you so much!

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    2 months ago

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    1 year ago

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    3 months ago

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    1 year ago

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    6 months ago

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    7 months ago

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    8 months ago

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    5 months ago

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    6 months ago

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    1 year ago

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    7 months ago

    Bad service and pricing ok... Didn't process paperwork properly and indifferent sales staff

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    4 years ago

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    1 year ago

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    10 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

    An easy process made easier because of the help of Jaron. He is knowledgeable, polite and made the purchase process seemless.

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

    I had a fabulous experience at Conicelli Hyundai! Marshall was super helpful, kind and not pushy. He made the experience easy and enjoyable.

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    1 year ago

    Delivery of vehicle was great. Sales people were polite the entire time I dealt with them.

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - Conicelli Hyundai

    Review Highlights - Conicelli Hyundai

    TJ and steve were both great with getting me the price I wanted for my Hyundai lease and making the experience painless!

    Mentioned in 5 reviews

    Read more highlights

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    Battaglia Auto Sales

    Battaglia Auto Sales

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    I was recommended here by a friend so I decided to check it out. Entire process of buying my car…read morewas simple, no issues, no complaints, highly recommend. Fast forward to years later and here I am calling them from another state needing their help ASAP due to me getting pulled over in Florida. To no surprise, assistance and help is what I got DESPITE being states away and they did it ASAP! The main thing I want everyone to know when coming to this dealership is, it's not just a sell/ purchase with them. It's making a connection with a customer and ensuring even afterwards they know someone at the dealership will assist. Never in my life did I experience such incredible customer service! They did not have to help me states away, yet phone calls were made and people who were not even on shift stepped up to assist me. I cannot express my gratitude for what this specific location did for me! It's beyond customer service ! The women working the day I called Friday 2/7/25 need to stay at this dealership FOREVER! I cannot begin to express how proud the owner should be knowing when they are not physically on site , this is how your company is being represented and it's phenomenal.

    Having a mom that doesn't speak or write English 100% perfectly always make me nervous because you…read morealways think people will take advantage of her. We went to Battaglia yesterday and I let my mom do all the talking, she told them what she was looking for, what her price range was and when I tell you every single person in there was walking in and out of the room asking questions to make sure they fully understood what it was she wanted/didn't want... made sure they didn't go over her price range... pulling 4/5/6 cars out of the lot for her to test drive... she finally found the car she LOVED... They gave her an amazing price for it and gave her a lot more for her trade then other places we went to. We left there and she couldn't stop smiling because not only did she feel like she did it "herself" but she felt like she was treated like a human, she left knowing she wasn't ripped off and even more so, she left with the car she LOVED. I can't thank EVERYONE at Battaglia enough for the most amazing car buying experience ever-- they are not sales man/women who force feed you cars and push you to do this or that... they LISTEN, they care. We wont be buying care anywhere else!

    Conicelli Used Cars

    Conicelli Used Cars

    (6 reviews)

    In true champion fashion, I'm always up for a challenge. So, when I found out my poor, little Volvo…read morewas beyond repair, I suited up and went car shopping. I was an easy target. Young female with good credit. Call it an age old truth that car dealers are smarmy con artists, but Conicelli (privy to this notion) wanted to be different, they wanted to be "a nice place to do business." I'll break the suspense and let you know, dear reader, that I indeed purchased a new vehicle. And while I feel warm and fuzzy about my new Subaru (save the jokes), the process by which I acquired it was not as pleasant. I'll break this up into parts and take inspiration from lolcats (just because there's really nothing fun about car purchasing). Car Knowledge - u haz nun My car salesman didn't know anything about the Subaru I was interested in buying. When I asked him why the tiptronic feature, he replied, "oh, that's just for fun." Really? Negotiation - Ladiez don't know maths They really frowned on the fact that I was attempting to negotiate the price. They didn't seem willing to work on it, but then when I decided to walk away from the purchase, they bit with fervor and lowered it to my offer. Then when I signed off on the paperwork, I found that yeah, the agreed price was there, but then with everything else tacked on, the total looked exactly like what they wanted me to pay in the first place. Coincidence? I think not... Contracts - Just papers, they don't mattah The paperwork process was a set up. They had me sign off on everything and transfer my insurance over before even letting me see the price breakdown. I was set on the car, so I wasn't about to change my mind, but they were really slimy when it came to letting me see the raw figures. Flattery - Nice bracelet, I haz one too No matter who I talked to, they were sure to compliment me on something. "Nice bracelet! Is it John Hardy? Oh my god, I love John Hardy. This is my David Yurman." I think this was their attempt at making me feel comfortable. Like I could open up to them. Tell them stories like they were telling me stories. So, yes, Conicelli might welcome you with a smile, offer you water and compliment you on your attire/jewelery/handbag, but I still left feeling like I'd been inappropriately felt up by a dirty uncle or something.

    With Conicelli the process of trading in a lease early and getting into a used vehicle seemed so…read morequick and easy at first, but I should have known it was too good to be true. My salesman, Charlie Blue, was your typical sheisty salesman, fast and smooth talking with quick answers to all questions (I came to learn most were not correct). He quickly got me through the process of trading in a lease and getting a used SUV I wanted. He swore profusely he knew the process of trading in a lease early and that he looked up my contract at the Conicelli Hyundai dealership. He promised there would be NO early termination fees since Conicelli was affiliated with Hyundai. A few weeks later I was notified by Hyundai there would be an early termination fee assessed. I immediately reached out to Charlie who along with his supervisor, Rich Greco, told me Hyundai was wrong and to give them time to sort it out. Once I realized it was Conicelli that was in the wrong and pushed the issue I was given the run around by Charlie and supervisors at Conicelli, Rich Greco and Oliver Woolfolk, for weeks on end. I even contacted Paula DiGiacomo the Customer Relations Manager with Conicelli who was no help at all, telling me to contact the people I've tried to that already weren't calling me back! In the end, despite being promised a call from a supervisor to discuss the charges I received a very short, unempathetic email from Charlie saying Conicelli wouldn't help or fix the issue they caused. I tried calling and emailing back and have received no response (this happened numerous times throughout the process). I had to pay the termination fee I was assured there wasn't originally, and then was promised Conicelli would take care of since they made the mistake. I don't understand how I can be blatantly lied to by a Conicelli employee but they won't do anything to resolve or even show their client a bit of respect and good customer service. If you want to buy a new car which shouldn't have issues, or like to take risks with a used car, Conicelli could be the place for you. If you want a dealership that cares about not only selling vehicles but also their customers well being after the fact Conicelli isn't the right place. It is by no means a "nice" place to do business.

    Mainline Autoplex

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    Stay away from this shyster! I purchased a 2004 Subaru Forester from Mainline Autoplex in July…read more They do not allow you to have your mechanic check out the car and that should have been the first sign to not do business with them. Within a short time, the car was losing fluid and when our mechanic looked at it, he said it needed a new head gasket. I complained to the owner, Khaled and he said he would have his mechanic take care of it at no charge. And he said they would replace the timing belt as well. Sounded great! Not so!! This past week the timing belt broke destroying the engine... the dealer we had it towed to said that upon inspection, the head gasket was installed incorrectly and that the timing belt was tensioned wrong which is what caused it to break. We now are in the market for a reputable used car dealer .... Mainline autoplex is not!

    Steer clear of Mainline Autoplex LLC! I wish I had known about their terrible reputation before I…read moreaccepted an offer on a vehicle. The owner Khaled (known as khaledbuys on eBay), made several offers on a vehicle I had listed for sale. I accepted an offer, and was charged the ~130 dollar fee by eBay for a completed sale. Apparently, Khaled was not actually interested (or lacked the funds) in purchasing the vehicle, because he ignored every message that was sent to him, and never made good on a deposit or payment. Now, we are out the money for the listing fee, and have to start the selling process again from the beginning. After learning the identity of the business behind the offer, I found various reviews claiming bait-and-switch tactics, improper PA state safety inspections, misrepresentation of vehicle conditions, etc. If true, many of these claims report not just unethical, but illegal behavior! I hope the victims have reported them to the appropriate agencies. It seems that others have been wronged on a level far worse than me. One has to wonder what caused them to close up shop, and move to Bensalem?

    Carriage Trade Public Auto Auction

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    (16 reviews)

    Do you know how to test transmission issues, a test drive also checking the dipstick for burnt…read morefluid smell is an indicator, it's almost impossible to catch a transmission that's going if it's only showing intermittent signs because you must duplicate the customers complaint and without the proper automotive technology it's practically impossible to catch transmission failure the carriage trade knew my vehicle had transmission issues knowing I wouldn't know that until after I purchased the vehicle driving it off their lot, also structural damage, in the state of Pennsylvania it literally states that a vehicle with structural damage is deemed unsound and unsafe which is also one of the few things that's covered under arbitration laws so imagine my surprise when a third party mechanic told me a vehicle that I paid over 2000 dollars was structurally unsound and the carriage trade knew about it, they sold me a damaged unsafe vehicle that I purchased for my wife I'm so grateful my wife wasn't injured or worse killed due to the carriage trade public auto auction negligence, after I visited the third party mechanic I immediately went back to the carriage trade and I was told it was (as is) and the only thing they can do is run the vehicle back through the auction for someone else to deal with, so consumers beware! This business do not do good business and will take your hard earned money and not care about the position they put their consumers in. I purchased this vehicle in 11/24 it is now 04/25 still no title! I repeat consumers beware!!!

    I have been going to sale for years.. it has changed over the years but that is expected. the…read morepeople that work there are nice and knowlebgeable people that work there. the price is what it is. if you buy an as is car dont expect a perfect car. the best car to buy is your looking to buy a ready to drive is something with a green light. that means you have some what of a warranty. dont go there looking to buy a new car. go there looking to buy a used car that my need some work at a cheaper than lot price..you'll be fine..happy hunting

    Conicelli Hyundai - autorepair - Updated May 2026

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