Craig did an excellent job installing our seagrass flooring. The project had a couple of unexpected challenges along the way, but he handled everything with honesty, professionalism, craftsmanship and perseverance. He was extremely diligent and took the necessary time to make sure the finished product met my expectations rather than rushing through the job. I especially appreciated the grace and care he showed when working through the hiccups that came up. He also helped me place a custom rug I bought and put the furniture in place. He goes above and beyond and I highly recommend him, especially for those jobs that are out of the ordinary, like seagrass. In the end, I was very happy with the final result and would gladly recommend him to others. read more

Craig has completed two different carpet installations for us. He is a true professional and craftsman who knows that details count. Our most recent installation was a Fabrica carpet with a fairly intricate pattern. He completed the seams so that the patterns aligned perfectly. Fabrica is a heavy carpet as well, and he put in an extra set of tack strips to handle the heavier. He takes that kind of steps to ensure that the carpet will go in with the highest level of durability. In addition to the quality of the installation, Craig is super easy to work with. He makes an effort to make sure the place is cleaner than when he arrived and has a high quality team of installers who are very polite and respectful. I highly recommend Craig. He is passionate about flooring and really wants to see a successful outcome. He really enjoys his work and is great to work with. read more

I am writing to recommend Garrison Flooring to anyone that is looking to have flooring work done. I learned of Craig Garrison from a posting on Nextdoor, and like to engage with small, local businesses. I have had the pleasure of working closely with Craig on a residential vinyl flooring project that required a great deal of prep work, before the flooring could even be started. I was consistently impressed by the quality of his work and how careful he was with each step. Garrison Flooring consistently demonstrated expertise in all aspects of flooring installation and maintenance. His attention to detail and commitment to delivering exceptional results have made them a valuable partner in referring family members and future projects we have. In addition to his technical skills, I found Craig to be highly professional and reliable. He communicates effectively, provided accurate estimates, and adhered to project timelines and budgets. His proactive approach to problem-solving ensured that any challenges that came up during the project was addressed promptly and efficiently. I could tell immediately he prides himself in providing outstanding customer service. He prioritized our satisfaction above all else, going above and beyond to meet the unique needs we had laying flooring on uneven concrete. He friendly and approachable demeanor makes them a pleasure to work with and will earn a strong reputation in the flooring industry. Based on my experience working with Garrison read more

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Craig and his apprentice did an amazing job - super punctual, friendly, hard working and quality finish!

I was referred to Garrison Flooring Solutions and feel very fortunate for this. The owner, Craig, is collaborative, knowledgeable, responsive and all around easy to work with. He came with ideas, took his time to plan things out and was reasonably priced to meet all of our goals. I highly recommend Garrison Flooring Solutions. read more

Garrison Flooring Solutions - Stair runner installed by Garrison Flooring Solutions - Flooring Near Me

Craig is an experienced and professional carpet installer! We hired him to install high end carpet on our stairs, and he worked extremely efficiently and happily answered all our questions any time we reached out to him. He's a hard worker and a great value for the quality of workmanship. Craig is super passionate about his work and it shows! I highly recommend Craig. read more

Garrison Flooring Solutions - Flooring Near Me

Unfortunately it was not a good deal and not worth my time or money. It didn't even last. Avoid this and go for a real pro. I wish I would have but now I'm stuck with this mess to try to get fixed. read more

I needed to recarpet an entire household, 2 story, 4 bd. 3 bath and once my designer and I interviewed Craig, we knew we had found the one! He was very thorough, measuring and re-measuring, down to the nat's eyebrow! He was on time, helpers on hand, and took extra care of my furniture (which was very precious to me). He and his crew were always polite, courteous, no detail was too small, and they did everything to try and make the job go smoothly. I wouldn't hesitate to hire them again, and I highly recommend Craig to anyone interested. Kathy McH. read more

Holy crap! This is the way you want businesses to operate. Fair up front pricing, quality workmanship and lifetime guarantee! Craig showed up on time and did a great job on our walk in closet. He took responsibility for things that went wrong during the install and offered to make things right on his dime. I will be calling in these guys again when I need new flooring. read more

Craig got called in to fix a partially-complete installation that another installer couldn't seem to get right, for whatever reason. Everything the other installer said could not be done, Craig did. All the unsolvable problems just evaporated under Craig's patient approach. His work is impeccable, and every detail is right. I would not look anywhere else. Many thanks to Craig for turning someone else's train wreck into a really nice piece that I'm delighted with. read more

Craig just installed our carpeting on our 2nd floor & did a great job on carpet that is difficult to lay. He & his helper, Oscar, worked so hard moving extremely heavy furniture and putting everything back together. Would highly recommend them! read more

I would like to offer my most positive reference for Garrison Flooring Solutions. Craig Garrison was a great find. I carpeted my whole upstairs, three bedrooms, a sitting room and stairs. He asked me why I picked him as I had interviewed several people in person and over the phone. I thought about it and I realized it was his enthusiasm and his attention to detail. But there are so many more positive things to say about him and his assistant. First of all they worked so hard all day long and sometimes into the night. I would go buy lunch a couple of the five days they were here just to make sure they ate. I was home most of the time and saw this. Second, I would say that Craig is a dedicated craftsman. He would ask me little questions about what I would prefer. He would also offer suggestions. Always, he was going for quality and the best solution. Conscientious doesn't begin to cover his concerns. He loves what he does and takes pride in every aspect of the job. Craig is a personable, good-hearted, generous, thoughtful man. Even when he was really tired, he was always good-tempered. AND MY CARPET IS BEAUTIFUL. I didn't want to put the furniture back. Craig happened to like the quality of the carpet I picked, and he was frequently pointing out the merits of this quality of carpet. It was great to have Craig and Jason as part of my life for five days. I was completely pleased with everything that they did. One last thing, Craig offered a way to the stairs that was different than the style that was originally there. It was simple, but it looks so aesthetically sharp and classy. It was a great way to finish the job. I love my stairs! He took pictures. Ask to see them. read more

Craig is amazing! He has truly mastered flooring installations and takes pride in his work and on top of that he is a good person, honest and kind! I have never had an experience with a contractor like him before. Well this is going to be a long review. He installed LVP, underlayment and new baseboards in our entryway, living/dining area and hallway. We had some major leveling issues and to cut cost for us he was willing to attempt to freehand it and level it out as much as possible and we all thought he did. Unfortunately after the flooring was installed we noticed a lot of movement in a few areas (more than it should) and were worried the planks would lift. I spoke with Craig and he was so easy to talk to about my concerns. We schedule the fix and he lifted everything carefully. Then he used a self leveling material and after it cured he was able to reinstall the plank and now it sits beautifully. He guarantees his work because he truly takes pride in it and has great customer service. We also hired him to come back and install new baseboards, padding, and carpet in our bedrooms. Also my children have adopted him as they're new Uncle. He was so calm and patient with them, living in a small place it was difficult to keep them out of the way, but we made it work. He is our families flooring guy. We would recommend him to anyone looking for quality, honest work. My best advice is to spend the extra money on self leveling materials because it really does matter and makes a huge difference! Quality flooring is an investment that's totally worth it. Thank you so much Craig, we love new our floors!!! read more

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Despite COVID, my wife and I have continued to update our home. Most recently -- January, 2021 -- we decided to replace our downstairs tile with the same luxury vinyl planks we had installed upstairs in early 2020. The easy solution was to hire the same company we used upstairs -- but their work was less than satisfactory in many ways. After receiving one bid from an established company, I ran across Craig Garrison's ad on Craig's list. He stood out for several reasons: he's licensed, provided excellent references, and proved to me beyond any doubt that he cares about his work. And the best part, his quote was more than reasonable for the job at hand. Within minutes of meeting Craig and his helper, I knew I had found someone special. He immediately saw the job through my eyes, something so many other so-called professionals fail to do. We had the same vision. Instead of removing the tile, Craig would fill in the grout lines and smooth out the highs and lows of the existing tile. This was important because I didn't want to end up raising the floor more than we need to. At just 4 - 8 mm thin, LVP is the perfect solution for installing over existing floors, except carpet, and it has the blessing of most manufacturers! How long would it take? 4-5 days per Craig... and they weren't kidding. They finished with time to spare. Being prompt and professional is also a must in my book, and Craig ticked both boxes for me. He and his helper Jack were on time every day and even worked through lunch if they were falling behind. The install included many angles and difficult cuts (especially in our kitchen), but they breezed through all of it and didn't break a sweat. Even when I found issues that bugged me, Craig stood behind his work and spent the extra time needed to ensure I was satisfied. He even does something I've never seen before: He lets you live with your new floor for a week, then asks you to create a "punch list" of anything that just isn't quite right. We had some minor baseboard and fit and finish issues that Craig fixed on Punch List Day and now, thanks to Craig, our home has never looked better. read more

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