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    McQuaid Flooring

    4.1 (59 reviews)
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    Services - McQuaid Flooring

    Epoxy coating

    Floor installation

    Floor refinishing

    2 More Services

    Floor repair

    Floor restoration

    McQuaid Flooring Photos

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    Recommended Reviews - McQuaid Flooring

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    Betsy G.

    This review is a long time in coming... Sean and his team put in beautiful flooring for us 5 years ago when we moved into our new home. They were so great to work with, went out of their way to help us when an unexpected problem came up, and they were efficient and fair. The biggest compliment I can give them? Their workmanship is remarkable. You just don't find companies like them anymore. We literally get compliments on our floors every single time someone new comes to visit - without fail. We would use them again in a heartbeat. And five years later, we're still grateful we chose them!

    damaged plank during installation
    Jeremy B.

    We hired McQuaid Flooring to install flooring on our entire home - a large project. Although they charge premium prices, about 50% than other flooring companies, we felt they would offer a high quality control and provide premium installation. But our experience with them was terrible, both in terms of craftmanship and business practices. We started seeing issues with floor installation early on, with quality not being premium. The first team that came to do one room was fine, but soon, we started to see different teams coming to our home. The quality of installation was between ok and poor. There were large spacing between planks that went far beyond what one would expect and could not be fixed. Sean put some 'filler' liquid but this is not ideal, as the filler will become dirty (gray) over multiple years and installation should have consistent spaces. A variety of other issues started accumulating. I had instructed him to be mindful of the floor plug that had been installed prior to the floors, but his team splashed leveling liquid all over it. we had to bring back the electrician to fix this. I had asked them to remove certain planks that had large black spots (very easy to spot), but they were installed nevertheless. More generally any instruction I gave him was ignored by the work team. I soon realized that I got their main team once, but then there were many other teams coming along. Based on my observation of seeing many different teams rotate and conversations with workers, it looks like some were temporary workers or subcontractors that did not have the experience for premium installation. One employee was rude when I pointed out a gap between boards and told me he did not usually work for McQuaid. This was very misleading because the first team was clearly their main team, but then it was quickly switched over. In fact, it looks like the company reserves its best team to work with general contractors, presumably because the contractors check every detail but individual persons get very different teams. Sean comes to make the sale and do minor inspections but he never does any work himself or lead the teams while they are doing the work. Based on months of contacts with him, I am still not sure whether he had a lot of prior experience or is working as primarily a salesperson. But worse was still to come. A few months after installation, we realized that some boards were actually 'coming out,' likely because they had not been properly glued. We called Sean again, and he said that it was not his fault and was a board defect. He told us that he wouldn't anything about it and we should just call the manufacturer. Of course, we were never told about these defects when they installed them - further, these are high-quality boards, the manufacturer is not aware of such defects and a board coming out is a problem of installation. Then, seeing that we did want to be fixed, Sean started saying, months after we made all payments, that we still owed him a small balance. Perhaps we may forget about it if we don't call him about the issues. We were surprised because we had carefully paid all the invoices, so we totalled how much we paid versus the contract. We discovered that McQuaid simply billed us for $700+ extra relative to the terms of the contract, without any explanation or record. There was no explanation as to why or how it could have happened that we were sent invoices above what we had agreed to and I thought we had a trustworthy company that would not require us to reconcile all payments. We also pointed this out and they never replied or refunded the over-payment. I was very shocked by both the process of sending invoices without agreement from us, and then refusing to follow-up. We also started seeing many planks that were starting to rip, because the team had been too violent in hammering them together. Again, no response from McQuaid flooring: no explanation or even work to reinstall it. All the damage when installing is being blamed on the manufacturer - but why would they install planks that were had broken part and why did they not say anything about this? In summary, I was very disappointed by the experience with McQuaid. I hoped to have a simple process in which the floor would be well-installed, and would not have to spend hours verifying quality and asking for repairs, or checking whether they invoice what we agreed. If you have any questions, feel free to contact me, and I'll be happy to share more information. PS: I am including pictures below, various planks that were damaged during instllation or coming out.

    a close up of a wood floor

    They installed our bamboo floor when they did work for Lumber Liquidators. We've had issues with the boards sliding and gaping. When I first called , Sean McQuaid, seemed willing to come out and take care of it, he never came through. I've called , emailed and texted at least 10 plus times and and they told me they would get back to me ... now they won't return messages. I gave them the benefit of the doubt when they said they were out of the country for family wedding,etc.. MONTHS AGO!but now this is ridiculous and poor customer service.

    Beautifully refinished floors
    Caroline C.

    Sean and his team were amazing. They were on time, commutative, tidy, and finished the work within the time frame they said they would. Top quality. I highly recommended McQuaid flooring for refinishing old original hardwood. The floors look brand new now!

    Steve A.

    McQuaid Flooring was spectacular they came in as budgeted, they were finished in one week as promised and their workmanship was outstanding. But what really made them outstanding was they replaced all our baseboards. Note the picture of the front door, there is a heater intake, look at how they went around the side and bottom of the vent, great skill and workmanship. You can also see how carefully they laid the first board so all the boards near fireplace, hallway and outer walls were at least one half board wide. That takes great skill and planning. I strongly recommend McQuaid Flooring, they do a total job.

    Joy W.

    We were trying to find the best flooring for our busy, dog filled house! We looked at quite a few of other flooring companies but we were not impressed with their products. We needed DURABLE! We contacted Sean and he brought over a sample of the vinyl plank flooring that he uses. We were sold! Sean and his demo/install guys have been wonderful from start to finish, even with the minor hiccups you expect with every home remodel. Even after 2 months after our project was finished, I called Sean and he helped me out! His customer service is worth the "extra cost" and we couldn't be happier with the flooring he recommended for us.

    Steve McQuaid and Abe.
    Randy B.

    Many thanks to Steve McQuaid and Abe for the awesome job you guys did for Kathee and me. You both are truly professional craftsmen that enjoy your work. For all potential flooring buyers out there ....... you simply cannot make a better choice when selecting the McQuaid team. We love our Brazilian cherry wood flooring! We will be having a neighbors open house when the remodeling is completed and you guys are invited so bring your business cards ....... no kidding.

    McQuaid flooring did an incredible job installing the flooring in our new home. They were very helpful providing material options and educating my wife and I in all aspects of the job. We were able to get our floors fully installed in only one week after initially reaching out. Their crew was respectful and a delight to work with. The final product is stunning. All class at McQuaid Flooring!

    Flooring turned out beautifully.
    M V.

    It has been six months since my installation from Mcquaid flooring. I am finally writing a review because I promised I would, but probably not to McQuaid's liking. I deducted 3 stars for the following 3 reasons with the explanations under "Background story": -1, lack of transparency, integrity. Didn't show us where our money went when being charged at the end. -1, Actions didn't reflect words. Verbal agreements were not met on possibly 3 separate occasions, but I could only confirm 2. One of them being the following reason. -1, did not follow up to fix a small flooring issue after having met with Sean again a month ago. Summary: I would not consider McQuaid again, will go elsewhere for flooring installation. I would only recommend McQuaid to people who will be home the whole time monitoring the installation and able to make sure all the T's are crossed and I's are dotted, even though Sean reassured me everything said will be done and that he works on homes without the owners all the time. Background story: So I wanted the floors done before moving in. Initially, the consultation was awesome, Sean was experienced, very informative, personable, gave us a run through of the whole process, seemed honest, and very busy. The pricing he gave us was competitive. In the end we decided to go with Mcquaid because they were on Lumber Liquidators list and a one year warranty. Sean gave us a cash discount of $400 when we asked if he could give us a better price so we appreciated his effort. So in the end we owed him the same exact amount as our "cash discount" he gave us. The charge was for the supposed 4.5 bags of mix at $100 a bag that his crew apparently used. I was the one that brought it up asking how many bags of the mix had been used and he was caught off guard. So he fumbled between some words before he said "About 4 and a half bags but I'll just charge you 4". Then he goes on to remind me to yelp them and mention the names of the "four guys who worked so that they each can get $100 bonus!" That was just suspicious if you see what I'm getting at. Then I asked if they had cleaned my floors with the cleaners I bought and Sean repeatedly promised me they did and that the floors were "like new!" So the work looked good, no doubt. I didn't return until the next day to clean the rest of the house and realized my shoes were picking up debris. Turned out the floors were not cleaned or like new as promised. At least, that's not my definition of "new floors" with debris covered over the whole floor. There was saw dust all over from them cutting the flooring. And there were minor scratches on the newly painted walls, but we didn't fuss about it because it can happen. Fast forward 6 months, we had a loose floor board in the bathroom. I called Sean twice in a week with voicemail. Called the office, a lady picked up and Sean returned my call the next day apologizing. A week later he came by to check out the issue. He told me he'd get back to me by the end of the week with the day and time. I called and texted him the following week. It has been 3 weeks and no follow up. I was hoping that this time we interfaced for the fix, it would give me a chance to bring up the issues I had and for Sean to redeem himself from an initial 3 star rating, but it's now its a 2 star... Enough said.

    Provenza Old World in Turtle color & 4" baseboard painted glossy bright white

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    5 months ago

    Currently working with Sean and his company. We are very happy with him and his work.

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    Page 1 of 2

    Ask the Community - McQuaid Flooring

    Review Highlights - McQuaid Flooring

    Sean and his team leveled our floor, installed vinyl flooring and carpet throughout our house (~2300 square feet).

    Mentioned in 32 reviews

    Read more highlights

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    Im usually skeptical when making a big purchase because i hate being disappointed but i have to say…read morethat i had an amazing experience at flooring creations. They had a wide variety of flooring and in my case i needed new carpet. Everyone was helpful and informative and no one pressured us. They were very good at communicating as well. They charge a measuring fee that will go back to you when you choose them for your flooring needs. They don't do the installation themselves but they gave us a good recommendation for a 3rd party contractor to install and they also did very well. Overall, im happy i went with flooring creations and i recommend them 100%.

    I went into this project knowing almost nothing about flooring and needing about 1,450 sq ft of LVP…read moreinstalled. What immediately stood out about Flooring Creations was how consistently strong their reviews were -- and after working with them, I get why. Gus Sr. and Gus Jr. were patient, knowledgeable, and easy to work with. They took the time to walk me through different plank options and helped me land on something that fit my budget, needs, and concerns. The process felt collaborative which I really appreciated. The final result looks fantastic. The color, plank size, baseboards, and overall layout work beautifully in the space. The installation was quick and very well done. The installer they recommended and his crew were meticulous -- especially on the stairs, which turned out great. You can tell they paid attention to details like plank layout and variation so there's no obvious repetition. The crew was respectful of the property, communication was solid throughout, and questions were always answered promptly. Overall, this was a very positive experience and I'm extremely happy with how everything turned out. I'd absolutely recommend Flooring Creations.

    Fabuless Floors

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    San Carlos

    First and foremost, Landyn was awesome and got us sorted quickly and comfortably. Carpets are a big…read moredeal. It became an easy decision. Then Darwin and his team showed up and they absolutely crushed it. We could not be happier!!! Thanks guys!!!!! Repeat customer here!!!!! Well worth the money!!

    Truly worth the 5 stars rating! Scott and his team have…read morebeen extremely helpful and kind to us during the past two years. I highly recommend this business for any flooring needs. Let me preface this with some background - I bought a house a few years ago and I started noticing uneven floors in the kitchen. This was probably due to the original installers installing the island on top of the flooring, and not having enough space in btwn the flooring to breathe / bad installation. While looking for quotes, we did a lot of research beforehand so we could be prepared and understand what needed to be done so we wouldn't be upcharged. When we met Scott he was very friendly, knowledgeable with all of our questions, and eager to work with us. I feel like not a lot of contractors were as helpful and took us seriously so we were really excited to work with Scott. His prices were fair and we really appreciated him being flexible and working with our budget too. Fast forward to the installation, everything was great and the floors turned out beautiful! Abraham and his team were very professional, kind, and if we had any issues they were quick and open to fixing them. They were always on time and the flooring installation was pretty quick and painless (just be mindful that with this type of work the house will get dusty so be prepared to clean afterwards). They did the self leveling, added moisture barrier and installed our floors. We also asked them to redo our stairs / baseboards too so everything would match. Our stairs had some exposed edges that made it kind of difficult to rework and Abraham was able to figure out a nice way to make them look nice. A year later, we had a pipe leak / foundation issues and we reached out to Scott again to help provide a quote for our insurance since they were damaged. Scott was always one phone call away whenever we needed him to answer questions or stop by to provide quotes. We ended up working with him one more time because we trusted his team to redo our floors. Due to the nature of these unfortunate events, there were a lot of issues going back and forth with insurance, other contractors, and Scott was probably the most consistent one who we knew was on our side. He was always helpful, provided sound advice, and was just a great person to work with. I truly felt like he had our best interest and was working to help us fix our issues instead of just being a salesman and getting the most he could from us. He was helping us without a guarantee we would work with him because of all the insurance obstacles. It's really difficult to find people like that and I'm truly grateful for Scott and his team! The new floors turned out great! Since we only fixed part of our floors, I just want to mention that our original floors still look great no issues with them so far after a year!

    Floor Store and Design Center - Point Loma

    Floor Store and Design Center - Point Loma

    (72 reviews)

    Point Loma

    I'm so glad we found this store! I had a floor project and kept meaning to go up to Miramar road to…read moreshop for carpet. When I drove by the floor store one day I thought I'd pop in on the off chance they might have something I liked. I was initially worried their pricing wouldn't be competitive but i was surprised that their pricing was reasonable and the customer service was fantastic. They sent a manager out to measure and then ordered the product promptly and installed. I selected a challenging pattern (grid) and was glad they I was working with this store because you can tell they are used to more challenging jobs and have a commitment to excellence and attention to detail. Their installer was great and all in all I am so thrilled with how the project turned out. They also stock all kinds of wood and laminate and vinyl! If you have a floor project coming up and want a more personal approach highly recommend you check them out. Also they have tons of samples that you can check out and see how they look in your space!

    I highly recommend Floor Store and Design-Point Loma. I researched and shopped 7-8 flooring…read morestores before asking my long-time interior designer for recommendations. I should have asked her first, however I did have the advantage of finding and bringing home 25+ flooring samples before visiting Floor Store and Design-Point Loma. Then my designer and I met and chose the best flooring for my home.... It was not from Floor Store and Design. However Josh said he could get it for me... and he could get it at a better price. He did just that. He even delivered a sample to my home so we could compare to the sample I had picked up elsewhere... and Floor Store and Design price was lower! What surprised me about working with Josh and Door Store and Design? I thought Josh was a salesman.. He was much more than that. He was hands on in working out details of installation. One example: I found a baseboard I liked at another place, and Josh was able to order that for me at same price as offerings at his store. He also made a personal visit at end of work to check details before I made the final payment. I also had new doors installed, and Josh coordinated work with the door contractor for smoothest completion of floors, doors and baseboards installation. It was important to me to work with a full service floor store to ensure best results. The installation team Josh sent was professional, efficient, and did a great job! Floor installer Jonathon and team were great ... always showing up on time, cleaning as they went, and were friendly and easy to have around. Most important.. they were perfectionists in their work. I learned that Jonathon had learned the trade from his father and is now working with/training his brothers. Josh's installers obviously take great pride in their work and Josh also takes great pride in managing Floor Store and Decor-Point Loma.

    McQuaid Flooring - flooring - Updated May 2026

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