Mylon and Malikyah were very friendly and sweet and helped me out. Customer Service always makes it better. read more

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I don't usually get to this Garrett's Popcorn location since I'm not usually in this area of the Loop. But it's really convenient when leaving the theatre! You aren't supposed to take the popcorn into the theaters (it's right next door to the Nederlander, and around the corner from the Goodman) so best to purchase it afterward, if they're open. Like all locations, they sell standard Garrett's products and the popcorn is yummy. They have a little spot where you can take photos if you're an especially proud Garrett's fan. No parking since it's smack dab in the middle of the Loop, but it's just off the Lake el. read more

Fast and friendly service. The two employees were both very patient w us and helpful. Popcorn is really good every visit. Consistency is key here- you know you'll get the good stuff lol. Wish they had seating. read more

Garrett Popcorn Shops - Cute stuff in the store. - Popcorn Shops Near Me - Chicago, Illinois

3.8 is a fair score. Found caramel pieces in my cheddar. Wouldn't have expected that.. Aside from Quality Control, I wish the cheddar didn't make my fingers orange. One of my friends said "dude look at your fingers," in front of everyone. read more

Always a favorite! Chicago mix is best gift for clients and friends and family!! Nothing like the experience of getting it fresh and hot with friends and family. read more

I had an unbelievable experience.... NO LINE! It was crazy!!! My friend and I were the only 2 in the shop other than the 2 employees in the front of the store. The 2 employees were very welcoming and offered samples. I was in and out in record time. Garrett Popcorn is the best of the best. I've never had anything like it and I rate all other popcorn against it. Highly recommend! read more

The ladies at this location weren't super friendly on Sunday night. We weren't greeted when we walked in and they weren't very helpful or accommodating to the customers in front of us. We came in wanting kettle corn and the lady in front of us asked for some, but the display case was barely empty. One of the workers went back and grabbed 2 small buckets to "fill" the case and said, "that's all we got after this." Oh okay. Lol There's plenty of Garrett's around. Literally every couple blocks there's a Garrett's so we walked a little further for (hopefully) better service and kettle corn. read more

Garrett Popcorn Shops - Popcorn Shops Near Me - Chicago, Illinois

The line was a decent length at 12:30pm on a Tuesday. There 10 people in front of us and it tus about 5-10 minutes to place our order. I ordered the caramel crisp and it was super tasty. read more

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I know it's a tradition and most Chicago people will say it's something you have to do. It's popcorn people. I know it's cheese popcorn and a mix or caramel popcorn and they mix it up and shake it up so you get a little of each in every handful. I mean for me it's a one time shot. It definitely is something to do and something to experience. For me it is a little expensive and you are paying the tourist and we are a historical fixture tax. There is nothing to see the shops are all small and it's popcorn. I mean they are popping corn and putting it into the bins where they are bagging and selling. I guess it's a good bring home gift for people. I don't know that you cant find a good kettle corn place and get it better and fresher. read more

Very bleh service. Answered questions begrudgingly, just seemed like both employees hate their job. I haven't had Garrett's popcorn in years and was disappointed. My Garrett's mix tasted almost stale to me. It was really chewy. Just not what I remembered at all. read more

Classic. One of our first stops in Chicago. I remember eating Garrett's popcorn whenever flying through Chicago as well as having it at home whenever someone brought some back after visiting the city. It was just as (if not more) tasty eating it on-site. For the ultimate and somewhat unexpected combination of sweet & savory, go for the mix of cheddar and caramel. Delicious. read more

Garrett Popcorn Shops - Popcorn Shops Near Me - Chicago, Illinois

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Seeing that this location lacks in customer service- it comes up one star short. Went in on a Sunday evening and upon arriving to the front of the line I was told that the caramel corn was a 15 minute wait (they were still making it). I said okay, could I pay for it now and return to pick it up? Their reply; "We can't do that". (Why ???) they say "it's first come first serve " My reply; "I'm here now!".... Suggestion number 2- I asked if I could wait in the store until the popcorn was ready? Their reply; "we can't do that". (Again, why???) are we seeing a running theme here? Seems like these two can't do much of anything except tell you what they can't do. So, since I wasn't allowed to wait it out, I purchased the sad corn that remained at the bottom of the bins. When I then finished with my purchase and was waiting for my ride to pick me up off of the busy street, I was asked why I was waiting in the store? I had said I was waiting for my ride. I will give you one guess as to their reply... You guessed it, "YOU CAN'T DO THAT". So, they had me wait outside on a cold Chicago night when the real feel was 8 degrees. So, now the big question is; Will I be going back to the Garrett's on Randolph? "I CAN'T DO THAT!" read more

Garrett Popcorn Shops - Garrett Tin - Popcorn Shops Near Me - Chicago, Illinois

If you visit Chicago and don't go to Garrett, did you really go to Chicago? Having been a veteran of many Garrett visits, I've found that the CaramelCrisp and CheeseCorn are my favorite flavors here. Everything is always super fresh and holds very well even after taking it back to wherever it is you visited from. Staff here were very friendly. Told me of a sick deal for a tin and a bag of popcorn for $25, which is definitely substantial savings as a regular-sized tin is $33. Definitely get yourself some Garrett if you're in Chicago. It's the best! read more

Garrett Popcorn Shops - Popcorn Shops Near Me - Chicago, Illinois

I like popcorn and every time I'm in Chicago I try to stop by Garrett's to get some for the road. On a recent trip to the city we passed by this shop as we were walking back to our hotel from dinner. We caught them just before closing, which was evident by the look of the popcorn cases and by the employees' attitudes. A few of us wanted tins to carry on the plane but we were told that there wasn't enough of the Chicago mix - cheddar and caramel - left for two orders. There appeared to us to be more than enough actually and after mine was filled, the employees realized this. I just so happened to be with family a few days after my Chicago trip so we opened the tin and dug in. The sweet caramel and savory cheese hits all the right notes for me every time. Until next time... read more

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We stopped by Garrett Popcorn for a quick treat. We ordered a regular buttered popcorn. Unfortunately, it did not taste fresh. As my son put it, the regular buttered popcorn was o.k. I was disappointed, but plan on going back to try other popcorn options. read more

Garrett Popcorn Shops - Popcorn Shops Near Me - Chicago, Illinois

I've seen long lines and always been curious what the hype was about. I came on a Tuesday early afternoon when no one was around, so I can't speak to waiting in line. Garrett mix - 5/5. The caramel has a great crunch and sweetness. The cheese is soft and works well. Either would get boring, but the combination is a delight. Great value around $5 for a small, which is still a healthy portion for two people; my wife and I ended up making two separate snacks out of it. read more

Nothing wrong with this location of Garrett at all. They're quick, they're polite, and the popcorn is delicious. Avoid at all costs if you're a local and a Broadway show has just ended. Give it 30 minutes to clear out of the post theatre rush when the line size is back to normal. read more

3.5 stars but minus .5 for "friendliness." Great popcorn - indifferent service. We dropped in as the flyer that came with our bus tour - that came with our City Pass - offered a free sample. Since we had 2 passes, we received 2 samples of the house blend. The house blend is cheddar and caramel which is a great combo. The samples were a good size - think sandwich bag - so decent for free. We also purchased a large to take home but a couple of nights in a hotel room didn't really allow for survival. By the time we got home, the staleness has started so eat soon or plan to store in an airtight container. They offer samples but employees seemed disinterested in any kind of customer service so I subtracted half a star for this location. read more

Garrett Popcorn Shops - Popcorn Shops Near Me - Chicago, Illinois

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We always stop here while visiting and always always take home two large bags of Garrett's mix! It's just so good and worth the wait until our next visit to Chicago! read more

Garrett Popcorn Shops - Popcorn Shops Near Me - Chicago, Illinois

I've passed by so many Garrett's that I've lost count. We finally stopped inside to try the popcorn that is the talk of the town. We couldn't settle on which flavor to buy, so we bought all 3 (butter, cheese, caramel). I've tried them together and apart. Each flavor is pretty tasty. I had high expectations, as so many people told me I "HAVE to try it". The popcorn is a good texture and they are super flavorful. I would say that it's a little too salty for my preference, but the hubby loved it. It's worth checking out. My fav: caramel. read more

Garrett Popcorn Shops - Interior - Popcorn Shops Near Me - Chicago, Illinois

Whenever I'm in Chicago, I make it a point to go to Garrett's. (I adore their cheddar cheese popcorn.) When walking back to the car, we stopped by this location on Monday, December 4th around 1:45pm. There was a bit of a line, but it wasn't too bad. Probably waited about 10-15 minutes. Since we were going to be in Chicago for another couple of days, I just got a medium CheeseCorn ($5.80). I know their Garrett Mix: caramelcrisp & cheesecorn is popular, but I'm not a huge fan of sweet and savory together. That cheesecorn though. Cheesy, buttery, and so rich! I love it! We actually finished the whole bag before we headed back home, so I bought more at another location the next day. This location is convenient due to the area. Writing this review, I want their cheesecorn again. Gimme! read more

Garrett Popcorn Shops - CheeseCorn ($5.80 medium) - Popcorn Shops Near Me - Chicago, Illinois

Bottom Line: Oddly addicting popcorn. I rarely eat popcorn but for some reason I feel compelled to visit Garrett's when in Chicago. And I soon find my hands covered in sticky caramel and cheese residue. While this popcorn isn't something I'd order or carry home on the plane with me, I do enjoy sharing a small bag (or two) of the "Garrett's Mix" (formerly Chicago Mix) when in town. read more

Garrett Popcorn Shops - Not a super obvious storefront but you can smell is from a distance. - Popcorn Shops Near Me - Chicago, Illinois

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Nice store around the corner. Easily missed but it's a worthwhile stop. Freshesh popcorn are the best. A few of the selections are not available in the pre packaged ones such as walnut and peach cam caramelized popcorn. They are absolutely delicious. read more

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Granted there's a location in Michigan. There's nothing like the experience of Garrett's in Chicago for me. The smell upon entering the location and the friendliness of the staff. There's no match for it. read more

This Garrets Popcorn is a decent location. Unfortunately, I didn't smell that fresh popped aroma that I normally smell upon entering the other Garretts locations. The customer service was decent. I always get a Cheddar and Caramel mix. This time it was a tad bit salty. The store was clean. The line was short with fast service. read more

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The popcorn here is okay in my opinion. I personally think some of the flavors are too sweet. They do have good deals if you're buying it as a souvenir to bring home. I do like that they let you sample some of the popcorn flavors before you decide what you want! read more

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Garrett Popcorn is straight up crack. I never thought I'd love a popcorn so much. Like, I like cheddar and/or caramel popcorn but this is a whole nother story. This is CRACK. The popcorn is literally the best caramel and cheddar popcorn I've ever had. They taste best together with an equal ratio per handful of both. The popcorn is pretty expensive (I just ordered a big tub without looking at the price and then was surprised when I had to pay $60 - whoops!) but it's so good it's worth it. I literally still have popcorn at home. I posted about it in my instagram story and my friend was skeptical - how could popcorn be that good? Then she came over and couldn't stop eating it and recognized that yet again, it is crack. Go here and become an addict. read more

Passing by here, we dropped in to pick up a medium bag of buttery. Premium quality popcorn can be had here and at premium prices. read more

Garrett Popcorn Shops - Counter display - Popcorn Shops Near Me - Chicago, Illinois

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Worst customer service, cashier was absolutely rude and inconsiderate. The popcorn was amazing but I would never go to this store again. Horrible customer service. AVOID this store on Randolph. read more

I love Garrett's popcorn. My favorite is the Garrett mix, which a mix of cheese popcorn and caramel popcorn. Their caramel corn with nuts us good. Anyone traveling to Chicago must stop at this iconic store! Shout out to Tiffany for her doing a fantastic job helping me today. Great customer service! She recommended their new spring Chicago tin and I got a free tote bag with the purchase. Thank you also for mentioning me in your spiele to all the customers coming in. Plus the transaction went seamlessly. I'll definitely be back soon :) read more

First time eating popcorn from here during our trip to Chicago. Man, it's great. My daughter kept saying,"This is the best popcorn I've ever had!" It is great! read more

I stopped by on a Friday after work. I must've been there sometime between 7 and 8pm - the smell on the street lured me in. There were 2 people ahead of me, but the employees were already in the process of helping them when I popped in. I had my small Chicago mix in hand, paid, and was out the door in no more than 10 minutes. I appreciated the quick service! I love the cheese caramel mix - it's salty, sweet, and the popcorn is nice and fresh. It's always my go to! I'll be back here for my next Garrett's craving :) read more

Garrett's is a must try if you're visiting Chicago. Before my visit, I've read about this place and how their popcorn make great souvenirs to bring home too. This was my second visit to Garrett's since arriving and I was back to pick up some freshly made popcorn to bring home. My favorite was the caramel mix. While I'm not usually a fan of caramel in general, this was really good. The Garrett mix of the cheddar and caramel is popular but I couldn't get on board with the salty and sweet combination. They offer other flavors like cheddar cheese, caramel and almond, caramel and cashew, and butter popcorn. They even had a a caramel and white chocolate mix for a limited amount of time too. The white chocolate and caramel and almond were just not as good as the caramel by itself. Skip the butter flavor too. That one was the least impressive. This location is their most popular location and they're constantly making fresh batches of popcorn throughout the day. We ended up buying two of the one gallon buckets of just the caramel to bring home. It's that addicting. read more

Garrett Popcorn Shops - One gallon bucket of the caramel popcorn. - Popcorn Shops Near Me - Chicago, Illinois

Who doesn't like Garrett Popcorn. They staff is really friendly and ordering is super simple as they had the basic flavors for you to choose and sample from. Caramel is my favorite, the right about of sweetness and crunch. Beware of the buttery one as it makes your hands orange due to its full explosion of flavors. It's made fresh daily and service is quick. read more

Garrett Popcorn Shops - Popcorn Shops Near Me - Chicago, Illinois

A Chicago classic! We happened to be walking by right when they opened, and were able to grab a bag really quickly! Or course, we had to go with the Chicago mix -- chedder with caramel -- but it also looked like they had a lot of other exciting flavors. But if it ain't broke, why fix it? The Chicago mix is the perfect balance if sweet and salty, and is so gosh darn addicting. They do include some napkins in the bag, but it's probably a good idea to grab some more because the cheese can get a little messy and greasy. For $7 a medium size is pretty big. Shareable with maybe 3 or 4 people, especially if people aren't trying to eat too much. Regardless, Garrett's is the perfect treat for any time and would be a great gift for anyone! read more

Garrett Popcorn Shops - To: Me, From: Me. - Popcorn Shops Near Me - Chicago, Illinois

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I hate so much that I love Garrett's so much and they are not out West in Arizona. I crave it constantly. There's nothing even remotely like it here. We've even got so many Chicago people here that we have Portillos, Lou Malnati's, Giordano's, the Cubs, the White Sox, but we can't have Garrett's??? Seriously? I end up spending like $50 every time I go to visit just in popcorn. It's insane. It's probably for the better that they aren't here. read more

Garrett Popcorn Shops - I bring it back on the plane every time. - Popcorn Shops Near Me - Chicago, Illinois

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You have to have Garrett's when visiting Chicago! My favorite is the cheese and Carmel mix! The popcorn is so amazing. It is expensive for popcorn but I make sure to get it every time I can! It's delicious and you can smell it for blocks! read more

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After having a bad experience at the Madison location, I decided to go to the Randolph location. Everyone on the team was kind and helpful. Such a great experience! read more

As a temporary transplant to Chicago, all I hear is "Garretts, Garretts, Garretts," so, here I am. This is my second Garretts experience, both being at this location after a movie across the street. To make a long rant short, I get that working a job like this past your 20's is probably super sucky, but... either fake your enthusiasm or apply to be a door greeter at WalMart. I came by specifically for the 'Chicago Mix' deal with the additional bag of a flavor-- but yall are out of Caramel. Fine-- give me the caramel with the peanuts-- just go easy on the nuts. Simple enough, right? Except, apparently they "simply cannot do that" ... even though they are out of plain caramel. And all of the substitution options I am allergic to. So. Because yall are out of plain caramel, I have to pay a premium when yall have a special-- that you cannot fulfill, to no fault of my own. AND then you have an attitude about it??? Ma'am. MA'AM. I acknowledge that this is a "fat" rant lol let me have this. I am not supposed to even be eating sweets right now so, after fighting traffic and illegally parking for like 25 minutes, waiting for my savory mix of cheesy caramel popped corn, I am quite upset that a simple modification to how 30 pieces of popcorn are scooped out the bin couldn't be made. read more

We paid $9 into the vending machine at Terminal 5 and only got a quarter of a bag. Called the number on the machine and it was just an answering service. Never got a call so won't be using the machine and probably won't buy this brand of popcorn again. Bad experience all around. read more