Bennett Valley Ace employees are by far the most helpful group of people you will find anywhere…read more From the moment you step in you will be greeted by one (of many) friendly team members. They will for sure offer to help and offer advice for any project no matter how big or small. If they do not have what you are looking for (which is doubtful), they are more than happy to direct you to a place that will. With their help, I have been able to complete a few home improvement projects that I thought were out of my league. And each time I come back, they always remember what I've been working on and ask how things are coming along. We residents of Bennett Valley are beyond fortunate to have this store in our neighborhood.

Well stocked and helpful staff. We return often and always leave with more than we planned on…read morebuying.

I really like shopping at a locally owned store where I can always find the building and garden…read moresupplies I'm looking for.

10/10 best hardware store in the city. I'd say county but they have two other locations in the…read morecounty. If you're looking for something ask an employee. If that employee doesn't know where the item you need is, they will direct you to someone in that section of the store who does know. If they don't sell it they will tell you where you can buy it. The employees are always cheerful, friendly, and helpful. Way better than Home Depot where you can ask for help from 5 different employees and no one knows where the item you need is. I've been shopping here since 2017 and my only issue is that they expanded the work wear section so I always come home with some cute carhart outfit for my little 11 month old contractor.

Garrett Hardware is a great store, but I go for the garden department & home store in the back…read more They have plants that I may have seen before but some of the color of the blooms are unique. Very healthy plants and you won't see a shriveled up plant that hasn't been watered. You know who has that problem. The home store is so beautifully stocked with every gadget you could want. Top quality dish ware and pots & pans. They always decorate for every holiday and I go every Christmas to find something to add to my home. They stock candles, lotions, and bedding to list a few. The silk flowers are top quality and you'll find flowers you don't wee anywhere else. It's a joy to go to this store they are so welcoming.

What a huge large hardware & much more store! My friend and I were looking for holiday gifts and…read morefound quite a few here. A tad on the pricey side but it is Healdsburg. I'd come back again and browse in this store.

When customer service is this good I always make it a point to write my review in the parking lot…read morebefore I leave, otherwise it won't get done. I spend what feels like millions at Harbor Freight every year and I appreciate the staff at my local store, but I recently visited the Santa Rosa store and was really blown away. A newer guy named David was stocking in the aisle, so as I passed I asked him if he knew off the top of his head something about a product. I told him if you don't know it right off the top of your head don't worry about it, I'm not trying to waste his time and it wasn't a big deal. Five minutes later he brings me the thing I was looking for. This seems like a simple thing, but these days it's RARE to get this kind of service unless I'm at the local hardware store where they still write receipts on paper and let me put stuff on the family account. I expect that kind of service there, but when you get it at a big chain it's pretty unusual. I also ran into the most personable, outgoing, & patient associate at the register named Ashley. I was the fool with two purchases--one with company card and one with personal. I left my phone in the aisle so I couldn't pay and I had to step out of line so I wouldn't hold things up. Talk about annoying customers, I also had something I wanted to put in the go-back bin, but instead of telling her right off the bat I let her ring it in because today I'm that guy. Sometimes I'm a little slow and they tell me that's ok. This can annoy people pretty quick and I don't blame them, which is why it's noticeable when store associates treat me this nicely. The people who work here seem content with life. Annoyances to them are just fleeting moments. They don't make it a big deal. They just seem happy with life and it shows.

Honestly I don't know what was annoying the employees or the impatient customer behind me trying to…read morebumper cart me with their cart. But I did find this place isn't great. Due to: 1. Asked an employee about an item and sorry if it was an inconvenience at your job. I do admit, I interrupted them with a question when they were flirting with a coworker. My bad. Should have waited. 2. Only one person on the register. 3. Luckily they opened a second register when they saw the line. And at check out I was told I can't return an item without an account. Even when I have the receipt?? Okay whatever pick me Alyssa. I'll shop at Home Depot or Lowe's. Learned my lesson.

Stevenson Supply was a very great company to work with. Our experience with Brian was wonderful…read more It's refreshing to work with a company that clearly has customer satisfaction as a priority and operates with honesty and integrity. This will be our go-to company when we are in need of their services again! Thank you Brian!

So this wonderful supply store has those items in life you never new you needed, of wish you…read moredidn't. Waddles, sand bags, etc things you end up needing if you live in Sonoma County after a while. Courteous, Helpful and well versed in all things industrial, Omar was understanding of my needs for water barriers at my home. I felt much more confident in my DYI storm management and I feel the prices for what I got were fair and a lot less expensive then I imagined. Really very inexpensive but effective . I received personal service again in the yard when Chris delivered to my truck the waddle and sandbags. Top notch business and staff, great prices and a fantastic resource when it comes to inclement atmospheric rivers!

Great shop hidden on a backstreet in Santa Rosa, just a few turns off the freeway. Angel and Matt…read moreboth provided excellent customer service to me and my mother-in-law. We arranged for her to pay for something over the phone and I would pick it up when I passed through SR on my way to her house. They made the process super easy and smooth. The store was clean and well organized and their bathroom was available to customers (rare for a hardware store) and clean. Thanks guys!

I have always received top notch service from this store. When buying duck treats or other…read moreaccessories, each time I've been treated with genuine care and a smile. It makes for a good experience overall and I'm glad I can rely on this Tractor Supply for all my duck needs!

do not get delivery through them. the order was for two bags of the dog food, and the driver left…read moreone bag. at least he took a picture of what he left. i am getting tired of dealing with tractor supply because of issues like this.

Great customer service & selection for contractors as well as home owners. It's nice to see some…read morefamiliar faces from Kelly Moore in here as well. Thanks for all your help making projects go smoothly with your expertise & quality products.

I have been using this location for 10+ years. They never disappoint!…read more I will drive farther to come here over the other location that is near my house if I have an option! Consistent, top-notch service to the level that I was thinking about sending a letter to the manager to tell them just how professional their team has always been for me. THANKYOU for being knowledgeable attentive, and for always putting the dab of color on the top of our paint containers!!!!