Rich at Garrett Ace Hardware in Windsor is absolutely amazing. I called the store because I needed…read morea specific part for my garbage disposal and was in a serious rush. Rich answered the phone, immediately knew exactly what product I needed, and even offered to set it aside at the front desk so I could run in and grab it quickly. What could have been a stressful, frustrating errand turned into a super easy stop thanks to him. That kind of service really makes a difference when you're trying to get a project done. Honestly, every time I go into Ace Hardware I have a great experience. The staff actually knows their products and takes the time to help you get exactly what you need. It's refreshing compared to the big box stores. Huge thanks to Rich and the team at Garrett Ace Hardware -- I really appreciate the excellent service.

Garrett Ace Hardware rocks. We love both the Healdsburg and Windsor shops!…read more I stopped into the Windsor shop recently for batteries and buckets. And another time in search of a Yeti mug - they offer a wall of Yetis! What stands out every time I visit a Garrett Ace Hardware is the authentically friendly and genuinely helpful customer service. The staff always greet with a smile and always help me find what I need. Thank you!

How this place has a four star review is absolutely outrageous! This business is price gouging its…read morecustomers. I went in for a simple tape measure as I left mine back at my shop for an install that I was doing down the street. I've included a photo from the rack as well as one from Friedmans Hardware, this True Value is charging double for the same tape measure. Don't shop here they're just gonna rip you off. Finally, when I pointed this out to the girl working the register who is the only one I could see working there she wanted to argue about it with me. One of the arguments was service there... the service sucked! The tape measures were all locked up so I had to get her to come unlock them and I had to wait for her to finish ringing up customers. There no value in this "True Value" hardware store.

Always pleasant employees who are very helpful. Smaller store so things are easy to find.read more

I really like shopping at a locally owned store where I can always find the building and garden…read moresupplies I'm looking for.

I came here to get a rubber mallet sort of thing. We found the tools section an then the hammers…read more I found what I wanted. But my husband really wanted a dead blow hammer, and not seeing one, he went and found an associate and asked about it. The person he asked didn't seem to know what it was, but pointed us to the hammer section (where we'd just been). They did not have what hubby wanted there, and we refrained from teasing the employee about their famous tagline, "If we don't have it, you don't need it," though it was hard! lol. Anyway, we were in and out pretty quickly and painlessly. Parking was easy. Store was pretty calm at night, shortly before closing, and we didn't have to wait in line to check out.

Garrett Hardware is a great store, but I go for the garden department & home store in the back…read more They have plants that I may have seen before but some of the color of the blooms are unique. Very healthy plants and you won't see a shriveled up plant that hasn't been watered. You know who has that problem. The home store is so beautifully stocked with every gadget you could want. Top quality dish ware and pots & pans. They always decorate for every holiday and I go every Christmas to find something to add to my home. They stock candles, lotions, and bedding to list a few. The silk flowers are top quality and you'll find flowers you don't wee anywhere else. It's a joy to go to this store they are so welcoming.

What a huge large hardware & much more store! My friend and I were looking for holiday gifts and…read morefound quite a few here. A tad on the pricey side but it is Healdsburg. I'd come back again and browse in this store.

I went to Texas furniture this morning and a few others. I got there at 4 o'clock. Decided that I…read morewanted one of the couches they had they delivered it in the same day we moved my old couch and the two men they used to remove and bring my new couch in or great in and out in less than 10 minutes.

I needed a unique dresser with certain size requirements. I gave these dimensions to the polite…read moresalesperson. He was able to match my requirements exactly. Why go anywhere else? Tom M

Ryan went above and beyond helping me get bolts and screws for my project car. He knew most just by…read moresight. Took his time and whelps me pick out or offered his thoughts on what could would work as well or better. Definitely my new go to place for hardware.

They were so helpful! They didn't have what I was looking for, but they Went out of their way to…read morefind a part that wasn't even in their store and told me where I can find it! The two people I believe were Brian and Lani. Shout out to them for being so welcoming and sweet!

Great shop hidden on a backstreet in Santa Rosa, just a few turns off the freeway. Angel and Matt…read moreboth provided excellent customer service to me and my mother-in-law. We arranged for her to pay for something over the phone and I would pick it up when I passed through SR on my way to her house. They made the process super easy and smooth. The store was clean and well organized and their bathroom was available to customers (rare for a hardware store) and clean. Thanks guys!

Just ask what sort of rental place Just Ask is! I rented a trailer to haul my tractors to get…read morerepaired. Why do I think they are as good as it gets? 1. Very close to Santa Rosa Tractor ( the place that will repair my vintage tractors ) 2. Next door to Ace hardware - nice to pick up stuff for the projects I'm working on 3. A taqueria is close by - good to fuel up on the run (I have not tried it yet ) 4. Equipment yard is adequately large enough to get in and out pulling the trailer and returning it. 5. Close to Hwy 101 so there isn't a lot of street driving to get out of there. 6. Not crazy busy - so I'm able to get in and out with no waiting around 7. Lots of nice stuff! I like the little backhoe that is $250 a day... nice if you need to dig a nice trench real fast. 8. Friendly and helpful staff. I noticed a boat load of those floor fans for drying your floor after a flood. I guess they know what people need and have it ready. Bonus! I lost the cotter key to my hitch, so they gave me a nice new one for free! Brandon has a big flatbed pulled by a n 8 wheel tractor - so if you have a huge tractor, he will haul it for you.

Me: I'd like to rent a Stumpgrinder. Are you open Sunday?…read moreJAR: No Me: If I rent your Stumpgrinder for a day, how many operating hours do I get? JAR: 8 Me: OK, I'd like to rent it for Saturday and pick up Friday evening at closing and use it intermittently during the day Saturday not to exceed 8 hours. But since you are closed Sunday, can I return it Monday at store opening? JAR: NO, because it needs to be returned end of day Saturday so it can be serviced for next user. Me: But you are closed on Sunday JAR: correct Me: but if you are closed on Sunday and I return at closing on Saturday, how can it be serviced for another user before Monday? JAR: it can't Me: So if it can't be serviced until Monday and I put less than 8 hours on it, why can't I return it Monday at opening? JAR: Sorry, we can't help out a long time customer like yourself anymore. Me: Aaction Rents here I come. Totally disappointed with customer service as I used to love this place.