5-Star Review - Guerneville True Value Hardware…read more Guerneville True Value on River Road is hands-down one of the best hardware stores around. Robert, the owner, runs an outstanding operation, and employees like Gavin truly go above and beyond for their customers. Whether you walk in with a quick question or a complicated project, they treat you like family and make sure you leave with exactly what you need. One thing I really appreciate is their text-based communication system. You can easily text them with questions, check product availability, or get help locating specific items. Pair that with their phone support and you've got an incredibly responsive team that makes home projects so much easier. Their prices are fantastic, and it's a huge plus not having to drive to a big-box store. This place has everything you need, and the level of service is unbeatable. I absolutely love this store and can't recommend it enough!

Great service. Friendly staff. Easy delivery to my home…read more Yearly rewards points! Used towards purchases. Convenient location from my home which saves time & gas money.

I ordered lumber here in 2021(?) and they were excellent. Customer service and pricing were better…read morethan expected!!

i've been a general contractor since 1992, and I happen to be female…read more This place isn't interested in doing quality business anymore. The place is for sale and it shows. i wanted custom beams made for my cabin remodel and paid $1,100 for redwood. When we went to install them they were not square. I returned the beams and they gave me the run around about the saw and the wood. FYI: A table saw table and the blade must be perpendicular (90 degree) to make a square cut, it's that simple! I'm not your average woman lacking in construction knowledge. When I asked to have new beams made the owner belly ached he originally charged me wrong- another bull shit diversion from the issue at hand. He offered: you can get your money back and he keeps my beams, that's no solution since there are posts and one other beam already installed in my living room. It all has to come together! What a complete A-hole!

Been coming here since I bought a house in forestville. Everyone is knowledgeable unlike Home…read moreDepot. They also have most stuff, even lumber which is really convenient.

From the owner: True Value Hardware Of Guerneville gives you big city prices with small town service. Sign up for…read moreour free loyalty program by texting your full name and email address to 707-869-2832 and saying "I want to join." You'll get discounts and other perks. Large building material purchases get an instant 20% discount. We have been family owned and local as far back as anyone can remember. If you own a vacation home, you can order from our website and we will either deliver to your home or hold it here at the store for you or your helpers to pick up. Call or visit our Guerneville hardware store today.

Richard is always incredibly helpful whenever I stop by. As a DIYer, I don't always know exactly…read morewhat I need, but he asks the right questions, understands the project, and gives clear, practical recommendations. I never feel upsold or rushed, just supported. He makes every visit efficient and stress-free.

Love these guys! They are very nice and helpful. Their selection of molding is incredible and…read moretheir hardware side is also very good. They will talk over a project with you if you are a DIY guy like me. I'll be back!

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

I bought a refrigerator from them a couple of years ago and yesterday bought a new built in…read moremicrowave. I've had great experiences with Tee Vax both times. Yesterday, I went to their website and found what I wanted. I called them and completed the whole transaction in less than 10 minutes, including arranging for delivery and installation. The people I've worked with at Tee Vax have been wonderful.

Wonderful competent people. I would recommend this business…read moreto everyone. Lighting is very important to everyone.

Yesterday the desk lamp went pop! Then dark! Looked online…read morefor lamp repair in Walnut Creek. Called Walnut Creek Lighting. Yes! They do repairs in addition to selling beautiful lighting. Took it in after work. Got call this morning that it was ready! (Less than 24 hours!) picked it up and it's good as new! And great customer service from phone, in store when dropping lamp off and today when picking it up. Have a healthy respect for Electricity .. it scares me. So happy they've got my back! Highly recommend!

Great store with reasonable prices from a local small business. I was looking for a place to have…read moresome keys made and was surprised to see how much they cost at Home Depot and Ace Hardware. I went to south city lumber and they made my keys for half the price of the other places. I recommend them for sure!

This place is amazing! My parents recommended I go there to purchase a new front door. Erika was so…read morehelpful in helping us through the process--there are so many choices to make--and was incredible in her attention to detail and how fast she responded to additional questions over email. The door came in on time and was just what we wanted. We liked Erika's customer service so much that we decided to order some interior doors from her because we trusted her and the quality of this store's vendors. Even on the way out the door, when I had to get a key made, I was helped by a really nice guy (Greg?) who quickly cut the key. If I ever need anything else--and they have so much of everything--it is definitely worth the 20-minute drive!

Just had our bathroom countertop replaced by Custom Design Countertops. Great price, amazing…read moreinstall! This couldn't have been an easy job with this countertop between 2 walls but they did it and amazingly not one scuff on the walls. Install is flawless! Super impressed! And they installed the undermount sinks so my husband was happy he didn't have too.

If you need countertops, I highly recommend this business…read more We needed some counters for a guest house and so we visited several local shops. Our final stop was Custom Design Countertops and since we already had an idea of what we wanted, it was an easy and fast process to get answers. Brooke was extremely responsive and pleasant. They didn't have a minimum size requirement like most stores and that worked for us since our project was quite small. Brooke emailed us with the estimate promptly and luckily for us, it is a time of the year when things slow down in the construction business so she told us that they could turn our order around pretty quickly. After our dry wall was installed, I had second thoughts about the shade that we originally selected and so we went back to take another look. Since we hadn't ordered yet, we went with a lighter shade to lighten up the house. Brooke was again our contact and she confirmed that they could turn our order around quickly. Several weeks went by and it was now time for counters. Robert came out to our property within two days of our call to do a final measurement. He was right on time and he was fast, very experienced and knowledgeable. Surprisingly, our counters were ready for installation within one week. Pretty unheard of but we were delighted. Robert again came right on time and did a beautiful and expert installation. He also cut out the area for our sink. In addition to the kitchen counter, Robert installed a matching countertop for the linen area. Both areas turned out beautiful and we are forever grateful for Brooke and Robert's expertise. Robert mentioned that he has over three decades of experience and it certainly shows. When it comes time for new countertops, there is no doubt we will be a returning customer. Thank you for making our experience quite pleasant! We couldn't be happier with the entire process and most importantly, the final results.

I had a light fixture that stopped working. It was one of a pair and I really didn't want to buy…read moretwo new light fixtures so I was determined to find a business that would repair old fixtures. And then I found Ed at Ensler lighting. He beat his estimate and got my fixture back in good working order within a couple days. If you're anywhere near Berkeley go and check them out. Such a cool selection of light fixtures at their shop. It has been there for decades! And of course, if you have a fixture in need of repair go see Ed at Ensler!

Really appreciate Ed responding to my emails!…read more I managed to fix the lamp I emailed him about but I felt compelled to bring in my other pieces that needed rewiring. Ed and Roel were super friendly and it was a quick (less than 1 hour) turnaround. It's a bit of a drive for me so I really appreciate them getting it done in one trip. Highly recommended.

I needed some very minor cuts made to several metal brackets, but none of the big box stores would…read moretake the job. I did a quick internet search and found Berlin Food & Lab Equipment. I connected with Mark and he was extremely helpful and ended up completing my project within a couple hours. All the staff members I met were very friendly and willing to help. I will definitely be coming back to Berlin Food & Lab Equipment if I ever need more metal work done in the future.

I needed some random metal cutting work done, and didn't know where to go. I searched on Yelp and…read moredecided to try my luck at Berlin Food & Lab Equipment. I met Mark, who was super nice and informed me he could all kind of metal work, including my task at hand. I can't recommend Mark and this company enough!