We love our locally-owned Ace in town. The store is well-stocked and easy to navigate…read more I stopped in recently for some pest control supplies. And of course I had to browse their dog toys and treats (I'll be back for a dog shampoo restock soon!). And I can't resist a visit to their Yeti wall/section. This location has an indoor plant section and a bunch of outdoor plants...and an adjoining home decor/gift boutique. But what really makes this store so special is the customer service. Every staff I encounter on every visit is friendly, welcoming, and genuinely helpful. It has a true community feel. I'm thankful to have this option so near to us, and will continue to support this awesome local business.

Walking in to two of the "greeters" arguing was a good start to my short and frustrating visit. I…read morewas then sent to the "helpful hub" to get information about re screening some windows. I then interrupted the associate from his much need at work phone time. He didn't say hi, he didn't ask if he could help me. He stared at me begrudgingly and waited for me to ask my very apparently annoying question. He was so rude and unhelpful. As a long time Healdsburg resident, I will we going to the Windsor location for my future needs. Thanks, no thanks. I would rate it a 0 if I could.

Came in looking for an endgrain sealer and sticker material for slab drying. Each staff member sent…read moreme in a circle to every staff member from the front, to the back to the yard. No one could even get out of their chair to help me. The yard alleged they cant provide stickers or sticker materials which is strange for me considering its a lumber store. Disappointing for a lumber focused store to have an unwillingness to provide / assist with obtaining materials. My guess is unless youre a contractor just go to home depot.

Came within stated hours and they were closed. So frustrating. We drove too long to come here. Why…read moreis keeping accurate hours on your website and yelp profile so difficult for businesses?

Garrett Ace Hardware rocks. We love both the Healdsburg and Windsor shops!…read more I stopped into the Windsor shop recently for batteries and buckets. And another time in search of a Yeti mug - they offer a wall of Yetis! What stands out every time I visit a Garrett Ace Hardware is the authentically friendly and genuinely helpful customer service. The staff always greet with a smile and always help me find what I need. Thank you!

Rich at Garrett Ace Hardware in Windsor is absolutely amazing. I called the store because I needed…read morea specific part for my garbage disposal and was in a serious rush. Rich answered the phone, immediately knew exactly what product I needed, and even offered to set it aside at the front desk so I could run in and grab it quickly. What could have been a stressful, frustrating errand turned into a super easy stop thanks to him. That kind of service really makes a difference when you're trying to get a project done. Honestly, every time I go into Ace Hardware I have a great experience. The staff actually knows their products and takes the time to help you get exactly what you need. It's refreshing compared to the big box stores. Huge thanks to Rich and the team at Garrett Ace Hardware -- I really appreciate the excellent service.

5-Star Review - Guerneville True Value Hardware…read more Guerneville True Value on River Road is hands-down one of the best hardware stores around. Robert, the owner, runs an outstanding operation, and employees like Gavin truly go above and beyond for their customers. Whether you walk in with a quick question or a complicated project, they treat you like family and make sure you leave with exactly what you need. One thing I really appreciate is their text-based communication system. You can easily text them with questions, check product availability, or get help locating specific items. Pair that with their phone support and you've got an incredibly responsive team that makes home projects so much easier. Their prices are fantastic, and it's a huge plus not having to drive to a big-box store. This place has everything you need, and the level of service is unbeatable. I absolutely love this store and can't recommend it enough!

Great service. Friendly staff. Easy delivery to my home…read more Yearly rewards points! Used towards purchases. Convenient location from my home which saves time & gas money.

Located in the heart of Forestville a cozy little town by the Russian . Its jam packed with all…read morekinds of tools, for just about anything you need. They have tools, hardware, gardening. Pest eradication, water sports, outdoor furniture, gizmos and gadgets. The staff is pretty helpful. Little tough sometimes.

Great place, good prices. Excellent service. Staff is knowledgeable of the trades. I have been hear…read morea few times. I get in and out quickly with what I need. Thanks especially to Meaghan

This is an awesome shop filled with stylish home decor & practical kitchen/home merchandise. When…read moreyou first enter the store the aesthetic appeal draws you in to discover more around each corner. The employees are helpful & willing to special order. Purchased a handsome horse mug and matching dish as a gift for a friend & being a horse lover I know she will like it. There is also a sweet Bichon, named Bogie, who greets you at the door. Bogie's big brown eyes & playful disposition makes you fall in love with him.

Attached to the wonderful Garret Ace Hardware is this great gift, specialty and homewares store…read more The have s great select of Le Crueset as well as many kitchen gadgets. There are some great small label candles near the door that smell fantastic, especially fragrant is the Pear scent! While shopping the store Mascot Bogey will hide his ball, in plain site and hope that you find it, over and over, is very endearing. If you looking for a gift or unique item, be sure to stop here while in Healdsburg.

This Hone Depot is well stocked and very well organized…read more I love that you can find online where the products you are looking for are located. This made it easy to find what you are looking for and not having to wander the aisles. They have a nice outdoor furniture section for enjoying the outdoors. The staff were very friendly and they are all really helpful. The products are reasonably priced and it was an all around great experience.

I desperately needed to rent a truck to pick up a large marble fountain. I dealt with Jack Miller,…read morewho was very professional and courteous during the entire transaction. He provided excellent service and answered all of our questions. What may have seemed like a routine rental, Jack went above and beyond expectations. We wanted to acknowledge it. Great products, Great service, Great price. Jack is an asset to Home Depot. Thank you.

We are getting our new 5 panel x 7 interior doors and 5 sets of bypass doors delivered tomorrow…read more.. (it only took less than a week to arrive!) but I got to see the beautiful solid core doors at the warehouse and I'm very excited to post a photo when installed. It was a pleasure working with Heraclio the sales representative at Hudson... he has walked me thru the process helping me choose the correct door style, hinges, flush mounts, and mounting hardware.. who knew there was so many decisions when getting new doors! I'm hoping I can figure out a way to have Hudson work with me when I'm ready to replace our vacation condo in the mountains! Top notch company!

I had a problem with the hinges on new Milgard doors failing twice within the first 1 1/2 years of…read moreownership. I attempted to have Milgard fix them per their warranty, but after over a year of struggling to get appointments, 2 failed service visits, and other hassles our door was about as good as a window. In frustration I started randomly calling vendors from the Milgard website asking for advice, help, etc. on how to get the doors fixed. Hudson Street Design came out to our house and had everything fixed within a few weeks. They might have worked out some payment with Milgard, however they didn't charge me anything for a minimum of 2 hours of work (and likely more.) It was much appreciated!!

This is the only Harbor Freight store that I have visited, but I have been to this store and it's…read moreold/smaller location several times over the last 15 years. I like what the company is about, just about any tool you would need for everyday jobs at an affordable price. You can also find their huge selection of coupons online and they can scan them on your phone screen to get an even better price. The few times I have been here lately have been great. The staff has greeted me and made sure I was finding everything correctly. It is nice to see the employees have a good friendly banter between them that is entertaining at on the front-end of the store. My work supplies all our shop tools needed for our work so I have been checking out tool review videos for my home collection. The products Harbor Freight has been coming out with are definitely better quality compared to the reputation they used to be known for... One example from my personal experience: I work in a locomotive maintenance shop and for the last 3 years we have been using a single socket over and over for one specific high-torque bolt and it has never let us down, I was surprised to find out it is a Pittsburgh Pro (Harbor Freight's brand). Their Pittsburgh tool brand comes with a lifetime warranty the same as any other big hardware store. I just picked up a lime green tool box/cart from HF and absolutely love it. It's just for my garage/home tools but I have noticed many professional auto/lube techs used them and even the drawer slide bearings seem higher quality than the more pricey ones in the bigger stores for $100s more. I WISH Petaluma would get a Harbor Freight but for now I'll continue to shop this one and I will check out the San Rafael store soon.

Honestly I don't know what was annoying the employees or the impatient customer behind me trying to…read morebumper cart me with their cart. But I did find this place isn't great. Due to: 1. Asked an employee about an item and sorry if it was an inconvenience at your job. I do admit, I interrupted them with a question when they were flirting with a coworker. My bad. Should have waited. 2. Only one person on the register. 3. Luckily they opened a second register when they saw the line. And at check out I was told I can't return an item without an account. Even when I have the receipt?? Okay whatever pick me Alyssa. I'll shop at Home Depot or Lowe's. Learned my lesson.

I have been getting gates and fences from Tractor Supply for over a decade. They are great quality…read moreat a decent price. Recently I got dairy goats as pets and they eat alfalfa. They are very fussy but they never turn down the alfalfa from TS! I don't know how they mange to get good quality alfalfa in the winter but my goats are happy that they do!

Nolan was very helpful i called to see if they had received alfalfa because they were out a few…read moredays prior he said he did and asked how many i needed and when i got there he already had them loaded on his forklift for me. great customer service i will definitely be returning. Thanks Nolan