Always pleasant employees who are very helpful. Smaller store so things are easy to find.read more

Nice almost old fashioned hardware store with a nice stock of all things hardware. I was greeted…read moreimmediately upon walking into the store and directed quickly to the items I sought. Kind, knowledgable, efficient service. This is my "go to" place for my hardware needs. Great place, off street parking. Highly recommended.

I've shopped at different hardware stores since moving to Rincon Valley. Village True Value has…read morehelpful staff, good selection, reasonable prices. Thanks

If you're looking for work don't even consider this place. On my first day there I was shown how to…read morework the register and the safe, paid subminimal wages under the table, and then never put on the schedule to use the training. I was basically just slave labor.

Amazing service regardless of need large or small. I have learned I can get help with almost…read moreanything I need for my home from knife sharpening to attractive non glass bathroom cups. What a community resource!!

Kevin is an amazing ACE employee! My granddaughter and I came in to buy 2 screw sets. He patiently…read moreand with great detail created the sets and helped us with a bag of playground sand. I appreciate his great service and attention to detail. Thank you!

They have knowledgeable staff and decent selection. It's certainly better than Hone Depot now…read morethat they have moved to app driven support in the transition to AI and an increasingly fragmented world with a workforce using a generation that does everything on their phones. Our algorithms have progressed so far that our turnover of longevity is shorter and shorter and nobody now knows how to do a damn thing. Which really sucks when it leads to two people on their phones trying to communicate what you are looking for and you realize this giant box structure must act almost like a faraday cage limiting all cell service cause I can't get online and he can't read my mind when he has never had a job involving manual labor.

Close by, helpful neighborly staff. Now selling pies! The single store now has expanded with a…read morepaint store and garden center.

I just called to ask what the hours were and a woman rudely answered the phone "hello". Not "Hello,…read moreAce Hardware". Not "hello how can I help you?". Just a curt, grumpy hello. I said is this Ace Hardware and she hesitated and finally said yes, probably realizing what she just did wrong. Then I said....ummm, ok, so you are open and she again curtly said yes. What terrible customer service!

Well stocked and helpful staff. We return often and always leave with more than we planned on…read morebuying.

This hardware store has things other hardware stores haven't heard of!!! They also have a very very…read moreknowledgable staff!! Great place, always someone to help you. Not like the big box stores where you have to hunt for some who knows anything. I love this store. Also their prices are very good!!

The other day my daughter and I just needed some house keys made and we stumbled across this gem of…read morea hardware store! They have so many interesting things here. It's not like any other hardware store I've ever been to. They have army surplus, tactical gear & antiques in addition to all of the other hardware "stuff" that you find at a hardware store. The customer service is exceptional too! When I called them this morning to check for a certain product, the outgoing message said they have party rentals also. I highly recommend this place!

I normally don't go to this location but was there last month, looking at lawn mowers. They didn't…read morehave the one in the ad in the aisle and I was about to leave when an older gentleman, Troy, appeared. He was most helpful, listen to what I was looking for and took me to another spot where the sale mover was. He explained the features, talked about his personal experience with this brand and helped load it on my cart. He said he was part of a new bunch of hires that roamed the aisles giving help, a group of retirees, to help with service. I've avoided this location due to the messy parking lot and lack of service, but Toy made my morning. So helpful!

6/13/2025: Home Depot is the store I have purchased for supplies for my humble abode, i.e., this…read morevisit is a little different . . . I bought a Gerber tool, other handy products for my camping needs, and a flag pole mount for my humble abode.

I would give them 10 stars if I could. 4 employees said "Good morning" with a smile. When I started…read moreloading up my car with sand bags, this man came over and said he will load them. I can't even find an employee at Home Depot to ask where something is, let alone have them help load my car. I will continue to drive out of my way to Friedman's from now on. I am so impressed.

I came here to get a rubber mallet sort of thing. We found the tools section an then the hammers…read more I found what I wanted. But my husband really wanted a dead blow hammer, and not seeing one, he went and found an associate and asked about it. The person he asked didn't seem to know what it was, but pointed us to the hammer section (where we'd just been). They did not have what hubby wanted there, and we refrained from teasing the employee about their famous tagline, "If we don't have it, you don't need it," though it was hard! lol. Anyway, we were in and out pretty quickly and painlessly. Parking was easy. Store was pretty calm at night, shortly before closing, and we didn't have to wait in line to check out.

This is the only Harbor Freight store that I have visited, but I have been to this store and it's…read moreold/smaller location several times over the last 15 years. I like what the company is about, just about any tool you would need for everyday jobs at an affordable price. You can also find their huge selection of coupons online and they can scan them on your phone screen to get an even better price. The few times I have been here lately have been great. The staff has greeted me and made sure I was finding everything correctly. It is nice to see the employees have a good friendly banter between them that is entertaining at on the front-end of the store. My work supplies all our shop tools needed for our work so I have been checking out tool review videos for my home collection. The products Harbor Freight has been coming out with are definitely better quality compared to the reputation they used to be known for... One example from my personal experience: I work in a locomotive maintenance shop and for the last 3 years we have been using a single socket over and over for one specific high-torque bolt and it has never let us down, I was surprised to find out it is a Pittsburgh Pro (Harbor Freight's brand). Their Pittsburgh tool brand comes with a lifetime warranty the same as any other big hardware store. I just picked up a lime green tool box/cart from HF and absolutely love it. It's just for my garage/home tools but I have noticed many professional auto/lube techs used them and even the drawer slide bearings seem higher quality than the more pricey ones in the bigger stores for $100s more. I WISH Petaluma would get a Harbor Freight but for now I'll continue to shop this one and I will check out the San Rafael store soon.

Honestly I don't know what was annoying the employees or the impatient customer behind me trying to…read morebumper cart me with their cart. But I did find this place isn't great. Due to: 1. Asked an employee about an item and sorry if it was an inconvenience at your job. I do admit, I interrupted them with a question when they were flirting with a coworker. My bad. Should have waited. 2. Only one person on the register. 3. Luckily they opened a second register when they saw the line. And at check out I was told I can't return an item without an account. Even when I have the receipt?? Okay whatever pick me Alyssa. I'll shop at Home Depot or Lowe's. Learned my lesson.