I tried this printer for their Direct-to-Garment printing which allows full-color prints on dark t-shirts. I only ordered 4 to use as samples and I provided my own shirts and vector artwork.
It took over a week for them to get done and when I went to pick them up, I was extremely disappointed. The colors did not match my artwork, there was banding in the print, and the registration on the white type was way off, making it look blurry.
I expressed my concerns to Rene and he was extremely rude, claiming he doesn't touch the artwork and that I need to "lighten it up" in order for it to print better. He talked over me, argued with me, and tried to justify the issues with technical explanations of the printing process.
Obviously he doesn't know how to use his machine properly and should never blame the customer for it not looking right. We depend on our printers to make our products look good. I paid $48 for the printing plus the cost of the shirts and it was a complete waste. He didn't offer to fix them and didn't once apologize.
I will never do business here again. read more