Addressing Darren B.
You were refunded even though the payment was not through us it was through eBay.
We did not compromise your account you or eBay did, we have no access to financial or login info for eBay buyers, eBay/PayPal/Yourself handles the transaction. Sorry someone compromised your account, on our end we only see the purchase and send the product to the PayPal/eBay confirmed address. Posting a negative review of someone who has no control over your account, login or finances is not nice, you should have given eBay a negative review not us. Also when you reported the fraud the item had already shipped. Just so everyone else knows, we ate ALL the shipping to and from them and they got a refund, yet they still posted a negative review. Always happy to help :)
Addressing Jason M.
I can honestly say I personally dealt with this individual, they purchased a computer, after it was shipped they decided they didn't want it before it arrived, we told them to just ship it back and we would refund it. They then claimed the package was lost, FedEx says it was delivered, they then claimed the FedEx driver assaulted them and they were going to sue us, FedEx and have us investigated and report us to every online site available. ... ??!!!?? We even refunded the "lost" package (120% loss for us) and they still made threats. Always happy to help this kind of person. Good luck in you future endeavors. (Insert your own assumptions here) :)
Addressing the readers here:
We appreciate all of our customers. We are an e-commerce company and understand there is fraud, shipping claims and other issues that may arise and we address them properly and as expected, file claims, get replacements out, do refunds etc. When dealing with sellers and buyers online I'd like to say, there is a REAL person on both ends, for people who want to be trolls when they do not have to be face to to face with someone and treat people like trash and use the internet and email as your immunity for courtesy to others, shame on you and stop making idle threats. You know what I am talking about. Be nice. ;) read more