I went in today with a poster that needed to be framed. The woman in the framing section helped me…read morepick out an affordable frame, framed the poster, and even secured D-ring hangers on the sides (the place where I'm hanging it requires them). She did this all for the price of the frame and was very kind and pleasant. This saved me so much trouble and I really appreciate it. In the past, this Michaels seemed to have a staff shortage, and the checkout was a drag. I know the self-checkout isn't new here, but it has changed everything; it's fast and efficient, leaving the staff able to focus on helping the customers. Anyway, I really like this location and the staff is really helpful.

This store can be hit or miss in their customer service department. I have been here many times in…read morethe past and never really got a warm greeting from anyone in the store. Sad but true. As those of us are familiar with arts & crafts, then we should know what to expect and what to buy. They have many selections of many things in their inventory. Prices change/varies every now and then; but, do have affordable discounted prices on a lot of their stuff. For instance I got 2 frames today for a great deal. One frame 9X12 & the the other one 16X20 & 8X10. The 1st one was $12.99 & the big one was $19.99. W/out tax. I needed some beads for decorative reasons and couldn't find any that I liked. In color and in style. During their Holiday Seasons they are fully stocked and all aisles are bursting with cheerful, happy colors, flowers, brands and more.. if you are not quick to grab what you need, it will be too late. Overall, not a bad experience, but they can for sure step up to the plate and help out their customers when we need help. I have had 2 pictures framed at their framing department in the past; and, they did an excellent job. So thank you for that! Clean store, restrooms in the far back, also clean, and plenty of parking spaces shared with number of businesses. Located on the 2nd level right above Marshalls. Take the elevator or the escalator up/down. What goes up, must come down!:-)

I had my son's 3rd birthday party at Froggy's last month and it was the best experience ever!! We…read morewere so concerned because we had children at the party ranging from 2-8yrs old and this turned out to be the perfect location! Not only did the staff handle everything, but they were so hands on with the kids that the parents actually got time to talk to each other while their kids had fun creating new works of art. We had plenty of room for everyone and enjoyed the standard 2 hour party which left plenty of time for food, crafts, pinata and cake. My son is still talking about his party at Froggy's and how much fun he had. I would definitely recommend this as a great place to have a party for kids of all ages.

My two kids (3 & 4) & I went to check out story & craft time at Froggy's today . . . and we had a…read moregreat time. I loved that the kids were able to choose what they wanted to do and make as big a mess as they wanted . . . and I got to leave the mess for someone else to clean up. It is a fun, creative space where you can pass some time with kids. My daughter wandered around singing and playing a guitar and everyone there was so nice to her. My son LOVED being able to paint / glue / stamp / color to his hearts content. As we left, my daughter sang "I love arts & crafts" and my son asked if we could come back again tomorrow.

Michaels has been here at the Empire Center since day one. I have been here many times but never…read morewrote a review. Mmmmmmmmmm Anyways I love Michael's specially the seasonal items. Currently they have Halloween and fall stuff out. A bit early don't you think? lol I guess it's never too early to prepare for holiday decorating. Michael's has everything home decor, baking, knitting and more ... I stopped by to get a gift for my niece from the art department and got her a few things ha Art related such as crayons, markers, paper, notebooks. Some were on sale some regular price. I miss the coupons they used to offer on one item such as 40% off or so. Now if it's on sale it's on sale the rest is regular price and let me tell you the prices are higher compared to Amazon or other stores. Customer service is ok depends on the employee. Overall a great place to shop at.

I usually visit Michael's store during holiday times. This store has a variety selection of items…read moresuch as frames, sewing merchandise, knitting merchandise. This store usually has great sales on the seasonal items. Depending on the time you visit this store has 40% to 50% sale. The merchandise is reasonably priced and can be cheaper compared to similar stores. Recently, they have added self checkouts. They have cashiers helping too, but it's mostly self check out. Employees are nice and friendly. No complaints about the customer service. For parking, this location has plenty of parking space shared with other stores.

One of the iconic treasures of the LA art world. It has an amazing history (it's the oldest art…read moresupply shop in Los Angeles), it has materials I've literally not been able to find elsewhere. Also, it fosters community, hosting monthly art exhibits which local artists can submit to. The prices are very reasonable. The staff are helpful and kind. Each month's exhibit has a theme, and there's always an opening reception. Unlike many art shows, Carter Sexton's shows don't ask for money just to submit your work. Only if your work is accepted and you choose to participate do you pay a modest fee ($15) which is a great deal, because the shop clearly spends a lot of time making placards for each piece with the artist's name and mini-bio, and then hanging the work. You can sell your exhibited work and/or sell prints of it. I'm so grateful for the community this place fosters!

Very disappointing experience. I placed my canvas order only yesterday afternoon , and by this…read moremorning it was already "finished." When I saw the work, I was shocked by how sloppy, rushed, and low quality it looked. This was not professional work and not something any business should hand to a customer. I explained that I was unhappy with the quality and asked for my money back because I could not use this canvas for my client. Instead of trying to fix the problem, they refused and kept saying, "This is how we do it," and that they already spent time, labor, and materials on it. They acted like there was nothing wrong with the work at all. What made the experience even worse was the attitude and disrespect. Instead of helping or apologizing, I was told to leave the store. I also took photos of the canvas so people can judge the quality for themselves. I would not recommend this place if you expect professionalism, quality workmanship, or respectful customer service.

Cute neighborhood gift store! So cool that it's a woman-owned business! Nice curated collection…read morewhimsical gifts!

Twirls and Twigs is such a wonderful shop! They have great gifts for both kids and adults, and…read morethere's always something special to discover. Most of all, you're greeted with a friendly face and genuine kindness and helpful hands every time. These are the local places we need to keep in business--shops that make the community feel special, this place is the specialist. Highly recommend for kids birthday gifts and adult novelty that feels elevated and fun

Very good selection! This is yarn heaven Crochet can look…read morevery childlike and handmade but this store and it's selection can help you go from baby blankets to professional. Very kind owner son duo. Can you Livestream knit and answer questions on your live? It's an active knit and crochet club in the back, everyone was working on their projects and was really nice! They have a 25%-30% off selection I walked out of the store like the old JoAnn days! Very happy with my purchase

La Knitterie has been around the block; I came across a book written in the 90s by Edith, one of…read morethe owners, in a used bookstore recently. But the shop has completely not kept up with the times. Not having your inventory priced with tags is a no-go, full stop. "It's too hard" or "we have too much stuff" are not acceptable explanations when it creates a really awkward situation for everyone involved: the owner, who has to look up prices individually, and the customer, who may be caught out at the register when something is out of budget. Their tenure is evident by the sheer volume of things they have, and to their credit, their stock is extremely varied and large. Quite easy to lose two hours here. But I found the service hot and cold: they'd sometimes follow me around, but respond coldly when I asked questions. The pricing structure and service just made this a really unpleasant experience that was not at all offset by their large stock. I will skip this when I'm in the area and won't be recommending to friends.

Michael's has had its ups and downs over the years, as all big box retailers have. Unfortunately…read moretheir service and representatives have taken a dive over the years....with most just avoiding eye contact and having little to no service related training so it seems..... until just the other day when we were helped enthusiastically by Charm. From start to finish, with so much going on in the store, helping coach her teammates and still providing excellent service to us and our kids. We were blown away! Charm is an ASSET and needs to be protected at ALL COSTS!

Very disappointing experience with the balloon services at Michaels. I placed an order specifically…read morefor inflated balloons / helium balloons for a birthday party, but the order was fulfilled incorrectly and the balloons were provided uninflated. When I contacted the store to have the mistake corrected, they refused to fix the order. If you're looking for balloon inflation, helium balloons, birthday balloons, party balloons, balloon pickup, balloon delivery, or balloons for a birthday party or event, I would recommend going elsewhere. Party City's pop-up inside Staples offers balloon services and would be a much better option based on my experience. The biggest issue wasn't simply that a mistake happened--it was the refusal to correct an incorrectly fulfilled balloon order. I would not rely on this location for balloons or time-sensitive party supplies.

My first time in after driving by it for so many years. This store is a creatives' dream - it…read moreliterally has something for everyone. The staff we encountered were so friendly and ready to help. I particularly enjoyed the pens selection and the premium gift wrap. Their regular pricing is actually really good, I thought that it would be expensive but the prices were reasonable. They are moving to a new location and currently have a variety of different items on sale. Street parking.

If you are a creative and need superior service come to the place that Jennifer serves as the best…read moreexample to Corinne who not only understands above and beyond she positions herself to be your artistic advocate. Thanks to John Florio who is the kindness and greatest assistant for the customer experience truly reflects the Stores Manager motto - to serve with a smile. Blick on Beverly should become the example for every LA business. Great pricing too.

Super fun and the employees are incredible and super nice! went with 5 painters total and…read moreeverything went smoothly, our reservation was for 2 hrs but they let us stay for as long as we need (which ended up being for abt 3.5 hrs lol) overall amazing experience!!

Love this place! so creative, supportive and welcoming. my kids love it too!…read more Events and parties here are fantastic!

Smaller than other stores of this type. Not the best selection of merchandise and prices are a tad…read morehigh. But it's fun to browse and shop here. Lots of collectibles and fun gift ideas. It's not about things you need. More like things that are fun to buy or give! Got an action figure for a friend's birthday here.

I stopped by this store today that's inside Westfield Sherman Oaks. I wanted to look at their…read moreDragonball Z figured. I was going to walk inside at first but saw the sign of no drinks or food and I was holding my wife drink for her so I went to her at another store to take back her drink. I came back inside and asked if having togo food in a bag is fine and the lady working said it was. I went straight to the back of the store and looked at their Dragonball Z figures. The lady working said if I needed any help, just ask her. I didn't end up buying anything but I walked around the store to see what they have. They had some Mario stuff and other characters as well. They also have this little coin dispenser game where it will dispense a little toy if you put in some coins.