Excellent company! The quote was aligned with other companies and the work was scheduled within a…read morefew weeks. The crew showed up on time and completed the work promptly and professionally. They cleaned up before they left. The service was for 2 sections of fence for a townhome and the work met the HOA requirements. I would use this company again.

Brian Frohock at Plano Fence company was excellent to work with. Returned our call, provided an…read moreestimate from photos and followed up with a visit. He handled all the subcontracting for electrical and concrete and did it all in less than a week. We can't say enough about the quality of their work. We are excited to have a new driver in the family and now we don't have to move cars around to come in and out.

I cannot comment on their work because they never showed up to give us a quote. They were supposed…read moreto come out Friday and didn't show or call. We called back and they made an appointment for Tuesday. Once again no one showed up or called.

Scott and his team did a phenomenal job on our fence. They replaced our old wooden fence with…read morewrought iron. The team handled the project quickly from start to finish. It only took them 2 days to complete. Thank you scott, Jose, and port (installers) for your excellent work.

Like another customer recently, I had someone out on March 13 to look at a fence that needed…read morerepair. I received the estimate that evening. It looked fine but I was waiting for another company to come out before I decided. I replied that I would get back to them the following week. Tuesday the 18th, I emailed saying I wanted them to do the work, but I had a couple of questions. No response to this email. Wednesday the 19th I called the phone number on their website and here -- the phone number that apparently worked just fine when I was trying to get the estimate. No response. Thursday the 20th I called again. No response. I am so baffled by these companies that do not communicate with customers that want to hire them. UPDATE: He did not call me back after "checking his schedule." And why no response to my first phone call the previous day? He also seems to indicate that he received my first email, but not my second. I can post a screen shot of it, Jason, so frankly, I don't believe you. The fact is, you decided my job was too small to bother with, so you thought you would just ghost me. But then posted a response to my first review here within two hours of its appearance! I believe future potential customers should be warned about the lack of courtesy and professionalism. Obviously I have moved on and am looking forward to reviewing your competitor.

New fence and retaining wall installed. Fence is leaning a year later. Cost was reasonable had I…read morenot had any issues.

Jonathan and his crew did a great job on our fence addition. He blended the new wood fence into…read moreour old, existing iron pool fence, and it looks great! He is professional, on-time, communicates what's going on. Highly recommend Jonathan for your outdoor projects. We will be using them again for a deck!

Jonathan just left my house after installing my new fence. outstanding fence with a couple of nice…read moredesigns to make it unique and stand out. No nonsense and quick with it.

It's true that the early bird catches the worm! Texas Best got my business because they were the…read morefirst company to respond to my request for a quote to stain our fence and garage doors AND they were reasonably priced...which is more than I can say about their competitors, some of whom never even showed up for the appointment to provide a quote. But I digress... I was initially told that they were 4-6 weeks behind schedule due to the excessive rain we had this past Spring which was completely understandable. After all, Texas weather can be extreme and unpredictable. As it turns out they were actually further behind than that, although it didn't come as a surprise, nor was it an issue for me. Eventually the job was completed and it was worth the wait. Our fence and garage doors look fantastic! The only reason they fell short of receiving 5 stars was because the communication could have been better. Once the proposal was signed weeks turned into months where I heard nothing from them. I began to wonder if they forgot about me so I contacted them to express my concern. At that point they promptly scheduled an appointment to come clean our fence and garage doors. They arranged to do the staining shortly thereafter, but no one notified us of that appointment beforehand. Fortunately, we happened to be home when the crew showed up.

Had them to the front fence. Price and quality were good. Professionalism could be better.read more

Travis helped me out with a fairly unique project to put a vent in the garage for some fume…read moreventilation with painting / printing. He came by and realistically quoted the project to me and while the initial price came in high, one thing that I really appreciate about someone like him is that when he saw the actual scope of the project, he changed his quote dramatically, was just a matter of thinking I wanted something way fancier than I actually needed. As for the actual work itself, he was here in a timely fashion, completed the work with good detail and minimal input, can you really ask for much more? Thanks for also providing input on some other smaller things in the house, I would definitely call him back for another job.

Travis was fantastic. Consulted and quoted via text - fast and simple. Came when he said he would…read moreand worked fast. Transparent and reasonable price. Did a great job on my fence and gate. See before and after pics. Highly recommend.

We would highly recommend this company for your fence or deck install. They came all the way from…read moreRowlett to McKinney to build our fence and did an excellent job for a fair price. Nathan's consistent communication was very much appreciated.

Nathan and his crew did an excellent job adding full length floating stairs. They were extremely…read morecourteous, professional and great job cleaning up. I really appreciate their work (especially in 105 degrees); way exceeded my expectations. Love it! thank you, Nathan Kim

Quality 3- This company is family owned and the spokesperson is a son name is Juan a nice guy who…read moreis diplomatic and says yes most of the time until his father says no and the customer is hanging ,that's not professionalism , not the experts for sure ! We have to finish their work ie remove more soil from the tree base since they Didn't level accordingly . Put the drain extender back since they refused to do it and left it alone !Dimpeded the pebbles without blowing the leaves ( see pictures) it ended up us raking and leveling the pebbles as well and cleaning up! Value 2 star overpaid them Services 2.5 demolish the collapsed and cracked tree borders and replace with plain metal rings etc . There are much better workers out there that are probably more empathetic and will run a mile for you ...!

Thanks to the Chaves family and their crew! We really appreciate how professional your company is,…read moreand will do whatever is necessary to satisfy our needs. It is refreshing to know there are still people like you all that know what good customer service is all about! We feel strongly that we absolutely selected the right company to complete our lawn project! Again, thanks for the many years of service and look forward to many more!

Great fence and received a quote on staining it. As the fence was being completed we said we wanted…read morethem to stain it as well. We've called many times leaving many messages that we want to get the fence stained, as well as texting the owner several times with no RESPONSE whatsoever. Spoke to the lady at the office and she was to check on this. Her answer was the son never told the owner we wanted it stained. He knew from our many calls and messages. But still no call back from owner/company to set this up. Tony bragged how great it will look once stained yet he won't call us back so we can have it done. Spent a lot of money on this fence and even though he probably doesn't make that much on the staining we feel it's still unfinished. Very disappointed with this company!!!

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