While killing time out and about, we stumbled upon Fallout Games. It has a bit of a pawn-shop vibe,…read morebut in the best way possible--thousands of games neatly separated by system, racks of video game-themed shirts, and massive LEGO bins sold by the pound, with mountains of bricks everywhere. My daughter built her own LEGO minifigure, and when we went to pay, the kind lady behind the counter told us it was on the house. Moments like that remind me how much I appreciate the small things in life.

I know nothing about gaming but I came here to find a Christmas present for my daughter and I had…read morethe best experience! Jacob was incredibly kind, patient and helpful to explain everything to me and make sure I had everything I needed. My daughter was expecting happy with what I got, so I can't thank him enough! The prices were really incredible and I felt like I got a really good deal so I will definitely be back for more games and accessories in the near future. Highly recommend to anyone at any level of gaming experience or knowledge.

Bookmans Mesa is the best. At least once a quarter we clean out our bookshelves, board games, and…read morepuzzles, pile everything into the car, and bring it in for trade. I always feel like they give a really fair amount in trade credit, and somehow we always find new treasures to bring home. I especially love the board game section. It's packed with great options, though I do wish it was organized a bit more because there's so much to dig through. The kids area is wonderful too. On our last visit my daughter spent a ton of time browsing the young adult aisles and discovering new books. I only wish there was a location a little closer to us because we'd probably go even more often. Also throwing this out there... if they ever started a kids or teen book club, we would be all over that!

Service was great! Employees helped cart the stuff from my car into the store and gave an…read moreapproximate time it would take to price my offerings. All employers were helpful and professional. I like that they offer to donate anything left over, so we don't have to shlep the stuff they don't want to pay for, back home. Even though I did leave a bunch of stuff there, I did take back a box of record albums and took them to Zia Records who promptly offered $140 for them. Okay, not so promptly, but for $140 I didn't mind the wait and was happy I chose to get a second opinion.

Super friendly. Great selection of games. Bought Pokémon Platinum and Omega Ruby. Both carts are…read morelegit and work perfectly. Amazing service and quality.

Great little shop! Great selection, fair prices. The staff was helpful and nice. Is a little far…read morefor my drive but I can't wait to go to their new location.

A good resource for used books, DVDs, music CDs, Japanese figures, Nintendo games and then some…read more Very well organized by type of item. Staff are very informative and helpful. Shared parking lot

This place was definitely more than a book store! As soon as you walk in you see nostalgic toys and…read morevideo games in cases behind glass. There were also so many games to look at and choose from . I was hypnotized before I ever made it to the books and that's the reason I went into the store. Although I didn't find anything I like because o was overwhelmed, they had a cool $1 section in the back for books. We basically browsed because it was ALOT. But it was cool to see so much old school stuff too.

Sold me a broken mario party 6. I called a closer fallout location than this fallout and I was…read moreinformed that they don't always check the games they sell so they can't say if they will work or not. Will not refund me and will only give me store credit even though it's only been a day. I would like cash back so I can try to at least buy a copy elsewhere. If thats their policy I don't see why I should trust anything they sell.

Bought two games there recently for my nintendo 64. I'm very busy with work and kids so I hadn't…read morebeen able to play until today. Both games I purchased DO NOT WORK. And of course, their return policy is 7 days and it's only to exchange it for a similar item. And the day I finally get to try the games is the 7th day. Do they not test their games before putting them in the case? If I hadn't spent just a combined $20 on the games, I'd be way more upset. Trying to get back into older games and this was not a good start. The other game I purchased from 1Up Games works just fine. Disappointing.

Haven't been to Zia in years because of relocating to the east coast, but you have not changed!…read moreSuch a great variety of items, especially the records! I love that I was able to ask and find what I needed. The staff were very nice and helpful and I can't wait to come back!! Love that they are still true and local and have such a great mix of full and discounted items! I will be back!

I recently bought a PSP from one Zia Records location that was labeled as "tested" and "working."…read moreBy the time I got home and tested it properly, the original store had already closed, so I went to another open Zia location nearby for help. After testing the PSP, I found that the analog stick and HOME button do not work at all. These are major controls, so the system clearly was not fully tested before being sold. When I explained the issue at the other location, I was only offered store credit or told I could keep it. I ask if it would be possible to do a partial refund or price adjustment since I was willing to repair it myself, but they refused. I also asked if I returned it, they would at least mark the PSP's price down they said no i also asked if they would label it as having joystick issues before reselling it, and I was told no. What frustrated me most was the attitude during the interaction. The employee was dismissive and laughed while talking to me instead of trying to help resolve the issue. I understand retro electronics can have problems sometimes, but if a console is sold as "tested" and "working," basic controls like the analog stick and HOME button should function properly. I'd recommend buyers fully test used consoles before leaving the store. worker had glasses and a hat working at the counter

To be honest I feel horrible for the employees at this location. It's the busiest in the area and…read morethey are so short staffed it's crazy. There is always a wait to purchase things and there should always be multiple people on the registers. Stop stocking In the back and go up front. The store manager is super nice and most of this isn't his fault but if this company wants to survive they need to fix their biggest cash flow since their app and online process isn't the greatest.

I used to work at this GameStop ages ago. Store lay outs different (not bad comes with time) and…read morethe customer service was atrocious. No hello nothing no wonder why people choose online. Kinda disappointed to see a store I busted my back for turn to this. Costs are the same great deals and a ton of used games only real positives I can push