Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

Places like this are why people are now looking to buy digital media only, the need to price gauge…read moreand bad customer service. It turns what for many is a great hobby into a greedy money scheme. There was not one game at this place that was priced competitively, even the least desirable games are over $5 what you could get them for at other shops. Their workers are immature and when this is communicated have a bad attitude.

It's a great store, friendly and helpful staff Great…read moreselection of stuff And quite affordable

My boyfriend and his friends love coming here on the weekends to unwind after a long week at work…read more It helps that it's in an expansive strip mall with lots of shops nearby, including a Dominick's and a nail salon next door. He's complimented the staff and remarked that they are very knowledgeable, especially with Warhammer Fantasy. They're always willing to help (but not overbearing, as has been the case with other Games Workshop locations). There are several tables with a variety of amazingly detailed scenery set up and ready to play on, and there always seem to be games going on. But even so, him and his friends have never had a problem finding an open table. They've also been a fan of the other regulars, and we tend to see a couple familiar faces each time we stop in. This location not only goes the extra mile to plan and host special tournaments, but also painting seminars to spark interest and help those who are newer to the game. The store usually has a lot of expert painters that have been more than helpful and friendly. He says he's gotten some good ideas from them.

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

This store has an incredible, ever-changing selection, they always have that next pick for your…read morecollection. They know their stock and they show it proudly, the floor feels half like a museum. You don't have to pay crazy prices to experience games history, and their help online and in-person is amazing. The owner has personally stopped me short of leaving to offer cases for the consoles I picked up on multiple occasions. Thanks Pedro!

Staff at this location are great, was looking for a ps1 memory card and they didn't have it, but…read moreordered it for me and let me know it was ready for pickup! Very kind of them. The Exchange stores are great in general

When we were in Indianapolis about a year ago, we went to an Exchange store and my husband was…read moreobsessed with it, so when we saw there were multiple in Chicago we knew wehad to go to one. They have items for all your gaming and movie/show watching needs. They have systems, games for generations of systems. On top of video games, they also lots of dvds, including collectors editions. I love dvds in the tin collectors boxes and they had plenty of them, including a cool Simpsons season 6 tin of Homers face. If you are looking for a place to buy something used or maybe even sell something of yours, I'd recommend checking out The Exchange. I certainly wasn't disappointed.

Came in for some PS2 games. They have retro games for every system you can really think of. Fair…read moreprices. I definitely would come back.

John was the goat , helped my girl and I out on getting a gameboy we got three harry potter GBA…read moregames men in black , fantastic 4 and a gameboy ourselves. it was amazing talking to him and he was so knowledgeable about different games , systems and finds ! shout out John bro !

Earlier this year, I bought a Sega Game Gear from Good Will. They told me that it was tested and…read moreworked, so I was stoked to bring it home and play it but once I turned it on it wouldn't stay on. Disappointing of course, but I had already read up on how the capacitors fail after a while. "No problem" I thought, "I'll just find a local repair shop" and found Gamestersbay. Their website advertised a 7 day turnaround with most repairs, and I loved that they were involved with using games to get kids off the streets, so I stopped into the Evanston location. The first meeting went great, I chatted up the owner, he said he'd get it to his repair guy and be back with me in a couple of days with a diagnosis of the issues. So I handed over the console, and left feeling good. Unfortunately that was the last time I felt good. That couple of days passed and I didn't hear anything so I shot over a text asking the deal. They hadn't looked at the console yet. Cool, I get it, people get busy, so I left it for about a week or so. I sent another text at roughly two weeks out (now well past the advertised 7 days) for an update and was met with an extremely rude response saying that I could "pay a rushed fee of $50" to get it done quicker "since I can't seem to let professionals work". At this point, they had the console for weeks and I still had no idea what was wrong with it or how much it would cost to repair so I was pretty shocked at the response. I said fine that I'd sit tight. 3 weeks went by after that with no update on my console, so I sent a message stating that it had now been over a month with no word except for the extremely unprofessional text, the deal was off, and I'd be in to pick up the console in whatever state it was in. I then got a call from a woman who introduced herself as one of the owners. She apologized, talked through things with me, and I ultimately decided to continue to forge forward. Things got a little better with the first guy afterwards, he explained that there was a decent amount of stuff wrong with the Game Gear outside of what we thought was the original issue (the capacitors) and he was keeping me informed. It was even ready for pickup at one point, but we had to go back on that since it still wasn't working properly. At last shake, the plan was to get one of the broken ones from the Racine store and see if we couldn't do anything with that. At that point, I had dropped off the console in May. This was in July. It is now November, and there hasn't been a single shred of communication since. I've since given up, I bought a new console and ensured that it worked right off the bat. Better that than deal with Gamestersbay any further. They can keep the other one.

My first experience with Gamestersbay was absolutely fantastic. I saw an add online for Super…read moreSmash Bros for N64, so I immediately reached out. Ramsin could not have been better; he was quick with communication, clear on price and quality, and accommodating in how to handle the transaction in these unsure times. We set up an appointment and he handled the whole transaction wonderfully and most importantly with safe practices and distances. I was able to briefly see his inventory and to my surprise found two additional fairly priced games in great condition. I found Ramsin to be extremely helpful and personable, and his passion was evident. I ended up purchasing all three items, and I am happy to say they work flawlessly! I can say that I will definitely be returning to do more business with Gamestersbay in the future, and I will be spreading the word to others!

Lots of arcade games in a smaller space. Great for parties too. Good value entry for kids and…read moreadults. Only open to public on the weekends.

I loved re-living my youth with PAC-MAN games. I could totally beat MS. pac on Sega back in the…read moreday. Such a cheap way to revisit PAC again. I love this exhibit so much!!

They were very helpful and completed my repair easily. Very knowledgeable and kind…read more My second hand GameBoy Advance SP wasn't charging despite a new battery. They took a look and let me know the fuses would need to be replaced (which I suspected) but also the capacitors. This is a precision repair. They soldered the unit carefully and replaced the parts for me for only 45$ including labor. Easily will get another 10 years out of it now! An absolute bargain! You can see their passion for their work and even though I'm much closer to another repair shop I will take this 25 minute drive anytime for future repairs!! They also have a 90 day warranty standing behind their work. That's included in the reasonable price! Parking was easy and free as well. Just keep an eye on the signs and you'll be fine.

Super satisfied!!! Service was fast, simple transaction,…read moreand good pricing! Got a call back saying it was repaired ready to pick up, got there, and they tested but unfortunately the disk tray got stuck and said it'll be repaired the next day. I was completely fine with that because they cared about customer satisfaction and their work. Called me back after I got home saying they would deliver it straight to my house! Even better! Now it works like new! I haven't touched this Ps2 since 2013 and now in the big 26 works better than ever. Thanks for bringing back my childhood!

This is a pretty cool "bookstore" located in Mitsuwa Marketplace. Lots of awesome manga, both in…read moreEnglish and Japanese. They had some classic series and lots of modern stuff that's blowing up right now. This could be a great place to start a collection or fill gaps for an existing one. They've got plenty of merchandise as well. Figures and posters and bookmarks and so much more! The place was super crowded but it was a Saturday, so I'll plan to come back and make some purchases on a weekday when browsing might be easier.

Best Japanese bookstore in the Midwest. Incomparable selection of Japanese fiction, art books,…read moreManga, anime, comics, and magazines. Both English and Japanese language reading. Enticing selection of omiyage, kawaii (cute) gifts, Japanese good luck charms, origami paper and books, and of course, cat stuff. They can order Japanese books at a very good price. Part of a half day adventure at Mitsuya supermarket.,