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    Game Over

    4.2 (23 reviews)
    Open 10:00 am - 7:00 pm

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    This switch wasn't charging or turning on when I took it in but now it is doing both! Thank you so much!
    Ana L.

    I went here because my cousin's nintendo switch was not working, the switch wouldn't charge or even turn on but it is working perfectly now! They were extremely friendly and reassured me every time. They gave me a price right away and didn't charge me until it was fixed. They even offered to deliver the fixed switch to my house. I was a little skeptical but im so happy I trusted my gut and I trusted them. They also speak Spanish and seem to be a family business so please support your neighborhood. If I would have gone to a big company they would have kept charging me for imaginary issues and I would have had to wait a month to get it done or would have had to ship it out. I am truly grateful, 100% would recommend! Thanks again to Raul and everyone that works there for your help.

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    4 months ago

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    4 months ago

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    20 days ago

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    6 months ago

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    3 months ago

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    7 months ago

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    2 years ago

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    11 months ago

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    2 years ago

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    2 years ago

    good customer service and they work fast. they also show you everything's all good after the fix.

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    5 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    4 years ago

    Very sweet husband and wife team, he fixed my switch in under 20 minutes! Would recommend for anyone wanting to repair their game systems

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    3 years ago

    They fixed my issue, it didn't take too long, it was affordable and the staff was very knowledgeable and kind!

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    4 years ago

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    Ask the Community - Game Over

    Hey a quick questions do you guys clean ps4 for example to take all the pieces and please each piece and controllers, I'm trying to take my console, last question is how much?

    Yes

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    Review Highlights - Game Over

    They went above and beyond, fixed our Nintendo switch quickly and were extremely kind and professional.

    Mentioned in 3 reviews

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    The Collector's Kid

    The Collector's Kid

    4.5
    (24 reviews)
    26.1 mi

    This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

    Places like this are why people are now looking to buy digital media only, the need to price gauge…read moreand bad customer service. It turns what for many is a great hobby into a greedy money scheme. There was not one game at this place that was priced competitively, even the least desirable games are over $5 what you could get them for at other shops. Their workers are immature and when this is communicated have a bad attitude.

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    GameStop

    GameStop

    3.2
    (17 reviews)
    2.9 mi
    $$

    My experience was a little different, but I had great customer service nonetheless from a guy named…read moreTom. Tom was really friendly and commented on my Superman shirt when I entered the store. Super personable, had a nice geeky chat about Absolute Superman. My girlfriend was looking for a really specific Superman badge holder item and Tom went out of his way to look for it and point us to where it might be in the store. Didn't have it, but that's not Tom's fault and we had a lovely experience nonetheless. Thanks Tom!

    The kid showed me a helmet on Etsy for $300. I didn't buy it because they also charged $133…read moreshipping & unknown tariff fees. Instead, I went to Gamestop (at the hip) and purchased the helmet for $303.99 plus tax. The box was big, (22"x16"x15") & heavy, had a mix of English & Japanese writing on it. The item is a BN HEAD COLLECTION MS-06F Zake ll. I got home and Googled the Japanese words but couldn't confirm it was a helmet. I was convinced it was the helmet but the kid looked at it and said he wouldn't be able to wear it. Next day, I took it back, explained the situation in that it's not wearable & offerered to exchange it for a wearable one. The manager employee, Augustine, asked for a receipt & id, glanced over the box & claimed the box was opened. I assured him to the contrary but he flatly refused. We went back & forth on the issue for a while with negative result. I resorted to leaving & calling Gamestop corp cs Trish who instructed me to call the store & ask for a district manager's name & contact. I spoke to Augustine who refused. I explained I was instructed by corporate & will need to record this conversation as proof he refused. Augustine then rudely hungup on me. I recontacted corporate, relayed the outcome, asked if they could give me the d.m.'s name but they said they couldn't do it either. C.S. Nancy said she will put in an expidite order but couldn't say who or when or how I'll be recontacted. At this point, I have lost all faith in Gamestop. I compiled with the receipt's policy & feel they will not honor it. I want a full refund for the way I'm being treated. I have contacted the (FTC) Federal Trade Commission, (BBB) Better Business Bureau, & the (OAT) Office of Attorney General. I will contact all news media & social media I get my hands on !!!!!

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    Game Over - videogamestores - Updated August 2026

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