I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Wow this place is very nice and organized. What I like about the workers here is the fact that…read morethey know their store anything you ask them they have an answer. All The games they have are in good quality. Too bad is too far from My place I recommend it to all the gamers out there have fun

The Service these guys provide is great!!! Got to handed to their enthusiasm and care for the…read morecustomers and the store itself, they have a lot of good selections of music, games, toys etc. Although the layout is average for a store it's kinda cramped when walking through the store when you're in a group of three ( don't try bringing and carry a book beg here it'll will get in the way of people walking around) and there is no public restroom here. Other then those two things this place is great, and would come back again.

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.

This place is great.i went in because my PS5 was overheating.. I walked in they had great customer…read moreservice kept me informed on how they were fix my ps5.. they are affordable and they had my ps5 fixed within an hour... thank you guys ... definitely got a customer for life...

They were very helpful and completed my repair easily. Very knowledgeable and kind…read more My second hand GameBoy Advance SP wasn't charging despite a new battery. They took a look and let me know the fuses would need to be replaced (which I suspected) but also the capacitors. This is a precision repair. They soldered the unit carefully and replaced the parts for me for only 45$ including labor. Easily will get another 10 years out of it now! An absolute bargain! You can see their passion for their work and even though I'm much closer to another repair shop I will take this 25 minute drive anytime for future repairs!! They also have a 90 day warranty standing behind their work. That's included in the reasonable price! Parking was easy and free as well. Just keep an eye on the signs and you'll be fine.

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

I've had nothing but good experiences at Retro Dimension. Killer selection, fair pricing, more than…read morefair trade-in value's for games I've sold, and the games always work when I get them home. I find something worthwhile every time I visit, which is fairly often... which is saying something since I literally never go to any other video game shops! If you are into video game collecting or are just looking for a specific title, Retro Dimension should be high your priority list. Highly Recommended.

Came in for some PS2 games. They have retro games for every system you can really think of. Fair…read moreprices. I definitely would come back.

John was the goat , helped my girl and I out on getting a gameboy we got three harry potter GBA…read moregames men in black , fantastic 4 and a gameboy ourselves. it was amazing talking to him and he was so knowledgeable about different games , systems and finds ! shout out John bro !

Absolutely adore this local shop!…read more Been coming for years & happy to support it. Yes, you might have to wait a bit to trade your items - but their offers are fair & their offerings are in FAR better condition than GameStop. Staff is friendly & not trying to push any sales on you. Knowledgeable too! There's retro to next gen game & console offerings, movies & music - you might stumble on same rare finds. Definitely worth a look. Stop by next time you're in the area! You won't be disappointed.

When we were in Indianapolis about a year ago, we went to an Exchange store and my husband was…read moreobsessed with it, so when we saw there were multiple in Chicago we knew wehad to go to one. They have items for all your gaming and movie/show watching needs. They have systems, games for generations of systems. On top of video games, they also lots of dvds, including collectors editions. I love dvds in the tin collectors boxes and they had plenty of them, including a cool Simpsons season 6 tin of Homers face. If you are looking for a place to buy something used or maybe even sell something of yours, I'd recommend checking out The Exchange. I certainly wasn't disappointed.

They take too long to call you back after keeping your electronics. I had to call them after they…read moresaid they would be in touch. Not good business AND they still couldn't fix my game.

they are terribl, I came in to get my hdmi port fixed and they lied and said it usually takes 30…read moreminutes but its going on 3 days now. when they call you they tell you it costs $100 but when I went in there and paid it was $130. They are also rude and have attitudes.

They recently became a UPS Access Point to help service the packages to and from UPS. I've never…read moregot anything from here related to video or games or anything of that matter. However, these guys are as friendly and customer centric as they come. The customer service that they provide you for a service that is not even theirs (UPS Access Point) probably goes to show that the service that they do actually provide (their rentals) would probably be even better. Well done, guys.

The owner was super nice and and we had a nice chat. The service was great and I will be coming…read moreback whenever I want to rent something. 11/10 would recommend

It's a great store, friendly and helpful staff Great…read moreselection of stuff And quite affordable

My boyfriend and his friends love coming here on the weekends to unwind after a long week at work…read more It helps that it's in an expansive strip mall with lots of shops nearby, including a Dominick's and a nail salon next door. He's complimented the staff and remarked that they are very knowledgeable, especially with Warhammer Fantasy. They're always willing to help (but not overbearing, as has been the case with other Games Workshop locations). There are several tables with a variety of amazingly detailed scenery set up and ready to play on, and there always seem to be games going on. But even so, him and his friends have never had a problem finding an open table. They've also been a fan of the other regulars, and we tend to see a couple familiar faces each time we stop in. This location not only goes the extra mile to plan and host special tournaments, but also painting seminars to spark interest and help those who are newer to the game. The store usually has a lot of expert painters that have been more than helpful and friendly. He says he's gotten some good ideas from them.

The Collector's Kid has an online shop through WhatNot as well as a brick & mortar store in St…read moreCharles. The inside is very well organized and has a bit of everything (toys, cards, funko pops, etc). I visited to look at their funko pop selection and was thoroughly impressed by their variety of pops and quantity of selection. They had pops ranging from sports, tv shows, marvel, disney, anime, horror, and more. Most items were commons but they had some more rare, graded, and signed items near the main counter. The pricing was a little above market value but it's always cool to see certain pops in person. They were running a "buy two, get one free" on pops under $50 which helps on pricing!

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.