I wrecked my poor Nintendo Switch's card reader a couple of nights ago, and instead of waiting…read moremonths to send it to Nintendo to get a replacement unit, I was able to take it here and get it repaired in a couple of days for the same price. The owner of the shop (I believe their name is Gina going off other reviews?) was very lovely, and instantly understood what needed to be done to get my Switch's game card reader working again. Needless to say, I learned my lesson with regards to handling my console, but I am very thankful to have found such a useful shop that I'm happy to recommend to game enthusiasts who want to keep their hardware working. There's also a pretty impressive selection of software for browsing here!

Excellent customer service cordial and very polite . Very knowledgeable and don't listen to any bad…read morereviews great store

I love this place. The selection is great, the staff are friendly and knowledgeable, and it's kinda…read morelike time traveling. And who doesn't love time traveling. I asked myself, why not support a small business for my home entertainment needs instead of streaming everything? And I replied, yeah! Why not? So here I am. I got the primo membership and go every week. Highly recommend.

I've been a member of Cinefile for almost three years and there has been nothing on earth that…read morebrings me more joy than going in that store, talking with the helpful clerks who work there about whatever films are divisive these days. My wife was telling me about a 1970s made for TV move she saw as a child, "The Legend of Lizzie Borden". She didn't know where she could find it today. "I bet they'll have it at Cinefile," I told her. And they did!

**DO NOT GO HERE**…read more Insanely rude. I've never heard anything so unnecessarily disrespectful like this before in my life from any professional. I called and very politely asked a simple question of how much a ps5 repair typically costs for power issues. Like if the issue was the power supply unit how much does that cost, ballpark assuming of course they have fixed PS5 consoles in the past. He responded and said "OK put your PS5 on the phone dude" and started laughing, mocking me and getting rude for absolutely no reason like I was crazy to ask this question. If you want to say "prices vary" or something that's fine. But he chose to be an absolute jerk. And obviously has no actual experience or would rather pull you into higher prices than you could otherwise get. So instead he just chose to just be rude and mocking. I called back to tell a manager about the attitude (hardly ever do this) and same guy picked up the phone, pretended to be the manager and very sarcastically said "oh no please do go on." I was stunned. I have no idea how someone like this works in any job requiring customer service or any job at all really. Just a miserable, despicable employee that acts like a middle school bully. Very likely the same employee that the person in the review right before this left. Nobody should ever go to this store. There are much better options who treat customers with respect and are actually helpful like Game & Video right on Vermont in the same area.

I'm not a modern gamer, but I still play more video games than I'd like to admit. Mostly the…read moreclassics, from when home consoles became a thing. 8 bit Nintendo! Which is exactly what I liked about this store. Plenty of NES titles at reasonable prices. And while I usually buy most of these online, I found the prices to be comparable. At least for the one's I was eyeing. Adventures Of Bayou Billy, Dr Mario, and Skate Or Die. Yet ultimately went with the first one mentioned. The cartridge worked great on the first try. No glitchy, pixelated, or blank screen whatsoever. I always give them a cleaning with 91% Isopropyl Alcohol before inserting for the first time. And found this one to be pretty clean. The QTips usually look like I've dipped them in ink afterwards. Not here though. Wonder if they clean them beforehand? Yes, I could have possibly saved a few bucks buying online, but for various reasons I wanted to support this business. Which has been around for quite some time. Also I found the vibe here to be way more chill, compared to the recent GameStops I've been to. The music playing here was really cool as well.

If you want to feel the nostalgia this is the place to check out, it's a rather small store with a…read moredecent selection of rentals and a corner of items for sale. VHS, dvds and blu rays. Friendly staff at front and decent rental price for $4 for 2 days. There is parking on the street with no meters. Definitely a nice reminder of the old rental days.

I love that Burbank has a video store where you can buy and rent, VHS, DVD, & Blueray movies…read more Movies are available for purchase for $5. Rentals run a little over $3 for a week rental. The store is stocked with all the classics. All you need is a credit card and photo ID. The owner is welcoming and very helpful. We couldn't find the movie we were looking for , but he found it right away for us . This store brought back great memories of when watching a movie was actually a special event. It took some commitment in time and effort to go pick up a movie. The experience of walking around the store to look at the titles, read the back covers, talk to store employees and even other customers about movies they liked. 30 years from now we'll be watching videos of how we used to actually go to grocery stores to buy food and reminiscing of the good old days, you wait and see. " Be kind, please rewind ."..ugh memories .

My Event was at the end of August 2024. Highly recommend this family business…read more Service: Communicative attentiveness, availability was great. The game coaches were excellent and their professionalism, service and cleanliness were top notch. Guests absolutely loved the snow cone machine (8 flavors) and were served by the game truck team. They provided about 8 chairs for exterior gaming. On a hot day, I suggest putting up canopies for the "extras" you may order from them, plus guests (parents) who might want to hang near the truck. GameTruck: The truck/trailer needs at least 3 car lengths of space in front of a residence. Game selection was excellent across all platforms and satisfied 6yo - 14yo players. Cool mood-setting RGB lighting in the interior. Clean and excellent condition physical space and hardware. Mixed feedback from guests about the A/C but my b-day boy said he was perfectly cool. Service Acquisition: Business was conducted 100% over the phone. Told owner that my discovery and background knowledge was via Yelp. As such, service area limitation premiums $$ and travel fees were not referenced nor communicated in the procurement conversation. The business educated me about them after invoice was provided. Please ask for the distances as they differed - at the time - from the website I was told about on payment day (event day).

Rented the gamer truck for my son's 9th bday and it was a hit! It was way bigger than I thought it…read morewould be and so comfy and spacious inside that this comfortably accommodated about a 20 kids room it's room to spare. The inside was nice and cool on a hot day, and the outside had shades that made it easy to play and view the screens too. The set up and service was top notch. Staff was super professional. And cost wise it's about what you'd pay for any bday bash service like Lazer tag, petting zoo, etc. highly recommend!

I visited the store on a Thursday afternoon and they already had people playing some games. The…read morestore has a very wide selection of books, cards, snacks, drinks, and tables to play on. I did not end up buying or playing anything but definitely spent time browsing. I would definitely come again and hopefully play one day. It has free parking and bathroom inside.

I'n not entirely sure what this guys problem was that day, but boy did I have a poor experience on…read morethe phone with one of the guys that work here. I'm a private Pokémon card collector that has never ventured into the world of buy/sell/trade, so I decided I'd call a few shops in the area to see what they'd recommend, and this is exactly how this conversation went. Guy answers phone, i asked him if he had a minute to answer a couple questions i had. "i mean i have a few people I'm helping right now but yeah sure" I proceed to explain that i was looking for guidance or advice on how to offload my extensive Pokémon card collection as I'm moving out of the area, and i was wondering if they had a buyer or something of the sort that would sit down with me and run through it to see what they're willing to buy, etc. He responds, "oookay. Are you planning on paying someone for that?" Confused, i asked what he meant? "Basically what I'm getting at is no, we don't do that. I have a guy here that's really knowledgeable about that kinda stuff but i wouldn't wanna waste his time" I thanked him for his "candid" (read: completely rude) response and that i would look elsewhere. Needless to say I'll never step foot here again.

Walked in a few minutes before closing and Eos stayed open to help us get some preorders in!…read moreAmazing customer service and has a great attitude !!

Terrible experience, purchased a controller, sold as new but after I got charged I got handed an…read moreopen box, told the cashier he said it's new it'll be fine, I try to exchange the controller do to being defective, analog stick drifting, I got exchange refuse by Ken, call their support, contacted number for customer service to report the issues, they couldn't do anything apparently the controller didn't appear on the receipt, when I literally got a physical copy, in the end No help, no exchange, this is why you loose customer, and why it's going down, selling defective product that the won't exchange, never coming back to GameStop, if I could give 0 stars I would, their is No CUSTOMER SERVICE, they rather loose customers of years, then do an exchange, not like returns anything

One stop shop for just about anything. I've tried to stump the man with all sorts of random…read moremerchandise, and without fail he's got it somewhere in the store. Videos, sodas, snacks, household goods, gift wrapping random shit...he's got it all and all for ridiculously low prices! A jewel in the neighborhood that has saved my butt on many an occasion!

This place rocks there's so much stuff here and the guy that runs it is so funny and kind!read more

This is such a cool bookstore! I loved how high the books went! I wish my home could be like this…read morewith the ladders. lol Everyone here was so kind. My kid ran around all over the store, but the staff was super kind and helpful. They helped me search for books while my hands were full! :) Books are valued at the retail cost but that's fine since we should be supporting our local independent bookstores!

I do love this place and always want to support local businesses but sometimes yall make it hard…read more This is the third time I've dealt with inconsistencies between the website and the brick and mortar store. I left work to make sure I made it in before they closed, took $15 uber over to find out it's not actually on their shelves like the website said. So now I'm out $30 as I head back to for nothing. Get it together Making it hard patronize... stick with each other as they are the only book store in a 7 mile radius of me