I cannot say enough good things about Russ and how helpful he was. Great customer service! I had…read morepurchased a game cube game from GameStop for my nephew for Christmas. I didn't realize they had such a short window for returns and exchanges. By the time my nephew opened the game and found out that it didn't work, it was beyond that window. GameStop would not budge. Russ tried to resurface it twice and even set up a machine to test it and unfortunately, it still did not work. I purchased a few other games for my nephew, and I will be back for his birthday and Christmas. Thanks, Russ!

The customer service was nice except when i walked in the clerk had a personal phone call and…read moreinstead of addressing me and just saying "i'll be with you in a moment" he stood there looking at me and i waited kindly but at least acknowledge me yk. After that i had some trade ins a PS2 Fat and a Nintendo Wii and a handful of games, he then proceeded to offer me $50 for it all that was less than or about 50% market for what i had brought in. Just because i wanted to off load this stuff i was like sure whatever, he then tests the systems and they all work. He then comes back to me and makes me a different offer for them "I can give you $40" it got lower??? Anyways it's better to go take your business with a place that's more honest. It just sucks cus they have a good selection of games. Wish they weren't so shady about their trade ins and prices.

this store is great and the owner is even more great. i am a nerd and a picky one at that vibes and…read moreauthenticity are everything- when i compare this spot to somewhere like those other spots in the area - they are not nice and feel scammy. the owner here is legit and there's a TON of great retro products for great prices!

Huge selection of action figures as well as games and the owner was very nice I bought a Shf Naruto…read moreand wanted more sadly I was just on a trip so I could not go again but his prices were fair and had a good time

we had a problem with our PlayStation and I guess it was simpler than we thought and Sally game…read moreshop fixed it and didn't charge us anything. It was a simple fix. Then we wanted a game she didn't have and she ordered it for us in much less expected than we anticipated and she texted us when it was in. She's pleasant easy-going and I won't go anywhere else.

Waited a while to post a review, since I came in for a repair…read more When their initial repair to my PS5 didn't hold after a couple days, I took it back in. They stand by their work and fixed it again, this time with no further issues. They know their stuff, and back up their work. And considering how expensive buying new consoles is becoming, I WILL be going back for any future repairs!

My kids love coming to this place They buy sell trade cards…read moreteen friendly Lots of cards and selections I recommend this place To anyone Friendly vibes . Good prices Good service.

I asked one worker if they let customers go through bulk and he said yes, they have a lot though…read moreand most of it isn't sorted based off set, which was fine with me I don't mind looking for what I need. So as I'm checking out this other guy told me bulk is off limits until it's been price checked, and then told me my total of 58-60 cards was almost 30 bucks. I did the math, he charged me 50 cents per card and just counted the total up, talk about price gauging. Mind you, they had boxes of bulk stacked on top of each other, so who knows what's been checked or not either, watch me get a scolding for trying to master set some things. There's other card shops that actually do free bulk, I'm definitely gonna stick to them. EDIT: So after reading the other reviews left behind, I can definitely say they do lowball for whatever you bring in. I overheard this one couple bring in some cards that sounded rather high in value based on how the responses were for what they would offer and they were gonna give them a low offer, which I think they declined on some of the cards so good for them.

A & J Games does not repair cellphone screens. Yelp's AI automatically sent an RFP to them when I…read morewas looking for an authorized Samsung repair shop. A waste of both parties' time and energy. They were kind enough to reply that they do not provide the service I required. It was appreciated but I wasn't looking for them specifically.

They fixed my old IMac Desktop they charged a reasonable price als they have a huge selection of…read moregames from different eras and will also buy your games love this place they ate into Pokemon cards and action figures and console repairs they even sell old consoles games etc the are great and very pleased with my iMac thanks guys

Retro Games Plus is a hidden gem if you're into old-school gaming. I mainly go for their PS2…read moreselection, and they always seem to have solid titles in good condition, but honestly they've got everything--from classic cartridges to newer consoles. The staff is chill and helpful without hovering, which makes it easy to just browse and take your time. Prices are fair, and the nostalgia factor alone makes it worth stopping by. Definitely a go-to spot if you're trying to build up your collection or just relive some classics.

DO NOT WASTE YOUR TIME!!…read more I should have known by the mixed reviews. I drove 30 minutes out of the way, hoping for quality service. I took two bins of vintage games to them to get looked at. Gotta call the next afternoon with a very low ball offer ...they claim to pay the most......I went to BookOff the week before and got quoted double the price??? Then I was told that two of the gaming systems didn't work . I had no issues with BookOff. BookOff tested them, they had no issues. When I went to pick up my stuff, I guess a third gaming system-had been added to the not working list it had a bight green posted attached. Thankfully... Just picked up my money from BookOff with no issues they took all the systems. ***Math isn't mathing.

Was able to grab a copy of the new Doom game that recently released. This review is mainly for…read moreReggie. I have never heard of a more professional person answer the phone from a Gamestop. He explained the perks and rewards system without being a pushy salesman. Thank you for the pleasant experience! Store was well stocked and clean. Saw a few other customers being helped with the same professionalism. Plenty of parking in the shopping plaza.

I haven't been to GameStop in years and I was pretty impressed by the selection of toys, cards and…read moregifts they have now. The workers are nice and it's a perfect to find someone an anime related gift or video game without going to the mall. They even offer a service to grade your trading cards by PSA.

We came in to get our PS5 controller stick drift fixed. Another reviewer stated they fixed the…read moreissue here (but the review seemed to be for Game Geeks in garden grove). The employees at the store were extremely friendly and apologetic. What I appreciated most was the gave us the name of the other store in Garden Grove in hopes that they could help. They had a ton of cool nostalgic games and systems available as well! What a cool place to shop for classic and new games . Hope to come back and buy some games soon!

Currently the best retro game store in Southern California . The employees are very respectful,…read moreknowledgeable, and the prices are fair .

*Updating my review to something more neutral but still reflects my experience. I found out that…read morethis store's short staffed and that's probably why there's a lack of clear communication. I hope they're able to get the help that they need to help support their community, but I still stand by the frustration experienced when attempting to reach out multiple times.* I've spent a good amount of time calling this store trying to get ahold of a worker for clarification on a tournament they are holding. The phone doesn't even fully ring before you get sent to voicemail so I want to assume they're declining the call, but hopefully I'm wrong. Called since their opening and between the hours and still no luck talking to someone. They don't respond to their socials either. This feels very unwelcoming to new folks trying to stop by and support their shop. Unfortunately I cant comment on anything else from this shop as this was enough to deter me and my friends from wanting to visit, but it's great to hear from their community about their situation which clearly means their locals are happy playing there.

Amazing staff and super chill environment. You can tell the people here have a lot of friends here…read morein the community. They host a lot of cool events and tournaments and the owner is really nice. I saw him give kids some "help" getting their grail cards multiple times. He's a kid at heart so he always tries his best to help their eyes light up. I always go here to check out their new Gundam models even though they're mainly known for their TCG and other collectables. If you're looking for TCG, always come early and speak to the staff about what they have coming in because you guys know the struggles are real right now!

Best Bookoff of the ones in LA! It may be TOO big for it's own good!? Just when I thought I looked…read morethrough all the movie or tvt dvds, there was another few aisles. I even found not one, but two copies of an old movie I've been searching for in every secondhand store for five years! Weirdly the copies were in totally different sections of the store, and the noticeably dirtier disc was the more expensive one? But the slogan is right with you don't know what gems you'll find just by spending your time looking. This location though is not for the faint of heart introverts. Lots of people in this location, being attached to a busy mall and Costco. The crowd was intensive and the staff were basically running around showing people where things were. Hope this location gets as much staff coverage as they need because my visit didn't seem like it, and workers seemed overworked. When I was helped they were nice and fast though!

I came to Bookoff after going to Costco! This Book off location is pretty huge in their selection…read moreof $1 books and their figurines, plushies and other items! The associates working were nice and kind to hold my books for me when I went to the restroom! This is a great place to check for any books that are missing in your collection or a new read! TIP: The closest restroom would be Round1 which is up the escalator! Parking is ample!