Called in asking 2 questions, the guy there today had quite the sour mood but it's whatever you…read morenever know what kind of day someone is having. Anyways I go in and find what I'm looking for, the dude was like upset he had to work and grab something for me when he was scrolling on his phone. After I had asked him a question, and he kept shooting back with like weird, passive aggressive attitude, not to mention him " jokingly" calling me dirty even though I just got off work. Overall a very not pleasant, miserable gentleman. Not a good experience for my first time at this location, I'll definitely be sticking to the location east of this one. Only reason it's not one star is for the lady there that was making me laugh.

Love love love this place. Amazing selection, prices, and service. Max is one of my all time…read morefavorite cashiers too and always makes sure he cleans/rebuffs my PS1 discs thoroughly before selling them to me. Thank you so much for doing this. If you're in town, definitely give this place a stop for your retro gaming needs!

We found this spot by chance as it's close by home. It's a really neat store with retro games,…read moreconsoles, action figures, funkos and so much more! It was clean, easy to navigate, super friendly and knowledgeable customer service. The prices are comparable to other retro shops as well. We ended up leaving with a few things the kids found and I'm sure will be back soon!

Awesome place! They have a great variety of figures/videogames/collectables, and the staff are all…read morevery helpful and friendly! I've been there a couple times and will definitely be back

This place is AMAZING. massive game selection, great tables and chairs , and the service is…read moreoutstanding. 10/10

Really disappointed with Gamers Guild's pricing on Pokémon products. I understand local game stores…read moreneed to make a profit, and I'm usually happy to support them, but seeing Pokémon 30th anniversary ETBs marked up to around 3X MSRP is excessive. Families already have a hard enough time finding Pokémon products at reasonable prices, and pricing them this far above retail makes it feel like the store is taking advantage of demand rather than supporting the local gaming community. I'd much rather spend my money at a shop that charges a reasonable premium and builds long-term customer loyalty. Unfortunately, based on the ETB pricing I saw, I won't be buying Pokémon products here.

This place is a maze! And it's not just books -- they have everything. It's an adventure just…read moreturning the corner -- they even have musical instruments! This is only my third time here and one of my go to places to get puzzles -- they have a whole wall of them! They seem gently used most of them, the few puzzles I have purchased there have usually an extra odd piece that doesn't belong or maybe 1-2 pieces missing -- which I think adds an extra challenge!! I think I noticed there was a deal for getting 3 puzzles but I can't recall what it is off the top of my head. Anyway, it was a bit more expensive for puzzles than the goodwill but I would say the quality is a bit better. I love a good community bookstore too -- this place is a gem and I hope people continue to support this place so they never go out of business!!

Well-behaved dogs allowed! Once it gets too hot to bring our fur baby to the farmers market, going…read moreto a Bookmans may become our new Saturday morning outing! A really great selection of all kinds of books, music, video games, and more! Everything here is community-based, with the exception of selections here and there that are brand-new. So a nice way to support buying secondhand items from Phoenix folks, being more sustainable and supporting a smaller business, and overall just a good spot to come explore! I've found lots of cool vintage magazines, vintage video games, some vinyls, and a number of books here on 19th. I definitely recommend this location!

Probably one of the best experiences I've ever had buying a video game or anything electronic…read morerelated. I would highly recommend them to all of my friends and family, make sure you ask for Sam he will give you the best help possible. 10. Stars out 5.

Surprisingly big selection for the store size. I bought GoW and Detroit become human and the lady…read moreworking the desk was very polite and even showed me the back of each disk to be sure I was happy with the games I was buying. I paid 16 for each game which both are over $40 in value. I'll definitely be back soon for anything else I'll be looking for.

I love retro games and everything but you guys were closed on a Saturday before six which seems odd…read moreto me since your hours said that you were open Monday through Saturday from 9 to 6

Ram was super helpful. Prices are great with a great selection, good quality used games and…read moreconsoles.

Sold me a broken hot toy figure the joints were not connecting right they said I'd have to take the…read moretoy apart to figure out the problem asked for a refund and they said there policy did not allow that, which they never let us know before buying the figure, asked if they can do it for me and with no care at all starting taking it apart! So I just grabbed my stuff and left . CHECK THE FUGURES OUT BEFORE BUYING!!! They will scam you if you don't!

This place is hidden in downtown Glendale and it's definitely a gem! They have every console and…read moregame you might be looking for. They have so many collectibles of many genres. Definitely a nostalgic place for me and the kids found some little Knick knacks they wanted. Some of their stuff was pricey but I assume a higher demand warrants it. If you're in the area definitely pop in and if anything you'll leave with some warm and fuzzy childhood memories.

Came in and got my ps2 fixed up initially, now I come back every week for a new old game. They have…read moreso many old games for all your systems!

Stay away from them. They sell you broken product and then refuse to do a return and give you your…read moremoney back only will give you store credit so you can buy more broken products.

Ac was broke it smells like a sweat lodge in there. I used to work at this location so slots…read morechanged of course. Staff were friendly the manger was kind and helpful a little arrogant and snide but the rest of his staff were great

if I could give this 0 stars I would , I had a gift card on my phone and nobody in the store wanted…read moreto type the digital code in the system , I ended up going to a different GameStop and they did it no problem , only took 1 minute , this experience alone made me understand why everyone dislikes GameStop employees

House of the Used is one of our family fun places to go. We enjoy walking the isles looking for…read moremovies, games, cd's, records and more. We like to rent and buy. The rental agreement is really good too. If we like it we keep it at used prices not like the other box stops. I think really the browsing and talking about the different finds with each other is so much fun. Walking and talking to other people is Awesome! All the staff are super helpful and if they don't have what your looking for they will find it for you. The lines are fast so your not waiting long. Also they buff disc prior to you leaving the store. Date night, family time and just checking out what's new is where it's at here at the House of the Used!

Moved here in July, sad I just discovered this place before they closed. Fiancé and I scored some…read moredope stuff.