I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Wow this place is very nice and organized. What I like about the workers here is the fact that…read morethey know their store anything you ask them they have an answer. All The games they have are in good quality. Too bad is too far from My place I recommend it to all the gamers out there have fun

Absolutely adore this local shop!…read more Been coming for years & happy to support it. Yes, you might have to wait a bit to trade your items - but their offers are fair & their offerings are in FAR better condition than GameStop. Staff is friendly & not trying to push any sales on you. Knowledgeable too! There's retro to next gen game & console offerings, movies & music - you might stumble on same rare finds. Definitely worth a look. Stop by next time you're in the area! You won't be disappointed.

When we were in Indianapolis about a year ago, we went to an Exchange store and my husband was…read moreobsessed with it, so when we saw there were multiple in Chicago we knew wehad to go to one. They have items for all your gaming and movie/show watching needs. They have systems, games for generations of systems. On top of video games, they also lots of dvds, including collectors editions. I love dvds in the tin collectors boxes and they had plenty of them, including a cool Simpsons season 6 tin of Homers face. If you are looking for a place to buy something used or maybe even sell something of yours, I'd recommend checking out The Exchange. I certainly wasn't disappointed.

This place is great.i went in because my PS5 was overheating.. I walked in they had great customer…read moreservice kept me informed on how they were fix my ps5.. they are affordable and they had my ps5 fixed within an hour... thank you guys ... definitely got a customer for life...

They were very helpful and completed my repair easily. Very knowledgeable and kind…read more My second hand GameBoy Advance SP wasn't charging despite a new battery. They took a look and let me know the fuses would need to be replaced (which I suspected) but also the capacitors. This is a precision repair. They soldered the unit carefully and replaced the parts for me for only 45$ including labor. Easily will get another 10 years out of it now! An absolute bargain! You can see their passion for their work and even though I'm much closer to another repair shop I will take this 25 minute drive anytime for future repairs!! They also have a 90 day warranty standing behind their work. That's included in the reasonable price! Parking was easy and free as well. Just keep an eye on the signs and you'll be fine.

The Service these guys provide is great!!! Got to handed to their enthusiasm and care for the…read morecustomers and the store itself, they have a lot of good selections of music, games, toys etc. Although the layout is average for a store it's kinda cramped when walking through the store when you're in a group of three ( don't try bringing and carry a book beg here it'll will get in the way of people walking around) and there is no public restroom here. Other then those two things this place is great, and would come back again.

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.

Lots of arcade games in a smaller space. Great for parties too. Good value entry for kids and…read moreadults. Only open to public on the weekends.

I loved re-living my youth with PAC-MAN games. I could totally beat MS. pac on Sega back in the…read moreday. Such a cheap way to revisit PAC again. I love this exhibit so much!!

Great selection of used vinyl, DVD's, etc. Their stock is always changing since customers are…read morealways bringing in new merchandise. Great place to look for rare and hard to find items. Employees may be a little snooty but, I am not sure how I would be dealing with the public all day. So they get a little pass from me. Also, they live and breathe records so no doubt they know more than me. Always like perusing their current selection. To me it is relaxing and rewarding at the same time.

Reckless Records is an absolute gem in Chicago, and as a visitor, it was a major highlight of my…read moretrip to Wicker Park. The variety of music here is fantastic, and I was thrilled to see such an extensive selection across genres. I especially loved their Latin music options--they even had dedicated sections for Shakira and Rosalia, which was such a treat to see! One of my favorite finds was their anime soundtrack section, where I couldn't resist picking up the Castle in the Sky vinyl. Plus, they had very fair pricing too. It's clear this store is curated with passion and care, making it a must-visit for any music lover. 10/10 recommend stopping by Reckless Records for anyone visiting Chicago--you won't leave empty-handed!

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

I've had nothing but good experiences at Retro Dimension. Killer selection, fair pricing, more than…read morefair trade-in value's for games I've sold, and the games always work when I get them home. I find something worthwhile every time I visit, which is fairly often... which is saying something since I literally never go to any other video game shops! If you are into video game collecting or are just looking for a specific title, Retro Dimension should be high your priority list. Highly Recommended.

Another great Chicago vinyl institution located in the Loop. The have a wide range of genres of…read moremusic with a huge selection of new and sealed pieces. The store is fairly large and the music is well organized. They do stick of few used pieces of all genres of music but "new" wax is definitely their specialty. Store is located right in front of the Wabash lights which is an art installation that uses L.E.D lights to create visual art on the L tracks. Reckless is a great store to check out when you are in downtown Chicago. It's just a few blocks of Michigan ave, and not far from the Theater District of Millennium park. Enjoy!!

Had every record I was looking for. Great selection and great vibes. Prices are reasonable.read more

A great local gem in the heart of Roscoe Village. I typically order my books through Amazon;…read morehowever wanted to start supporting local instead. I ordered a book online and prepaid (I already knew what I wanted to read next!) and received confirmation for pick up. Be aware that they might not have what you order in stock- and may have to wait a few days if they need to order it. What I thought was really cool was the book I purchased was actually signed by the author! I wasn't expecting that so it was a nice surprise. The store is very cute, welcoming and has a large selection of all genres. The staff was friendly as well. I am excited to come back to browse.

Popped in here over the weekend. They have a large fiction and children's selection. I wasn't a…read morehuge fan of the fiction but if you're a Colleen Hoover fan this place might be for you. I did find a book of short stories that I'm looking forward to. It was pretty busy and you can tell they have a lot of regulars. You can register to receive points that get you discounts which is always appreciated. Price points are pretty standard for a bookstore.